Enterprise Alquiler de Coches y Furgonetas - Estacion de Tren de Zamora in Zamora

3.7
★★★★☆
(29 reviews)

?Quieres alquilar un coche o una furgoneta cerca de Zamora Estacion De Tren? Tanto si alquilas por ocio como por negocios o porque necesitas un vehiculo de sustitucion, Enterprise te ofrece coches y furgonetas de alquiler por dias, semanas o periodos largos, con unas tarifas excelentes. Contamos con una amplia gama de vehiculos modernos para satisfacer todas tus necesidades de alquiler. Ademas, tenemos un excepcional servicio de atencion al cliente, que nos enorgullece, y que te garantiza una maravillosa experiencia de alquiler. Porque alquilar con Enterprise es facil, sin contratiempos y sin costes ocultos.

Working Hours

Monday 8:30 AM-1 PM , 4-6:30 PM
Tuesday 8:30 AM-1 PM , 4-6:30 PM
Wednesday 8:30 AM-1 PM , 4-6:30 PM
Thursday 8:30 AM-1 PM , 4-6:30 PM
Friday Closed
Saturday 9 AM-1 PM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 980 88 79 61 enterprise.es

Address

Estacion De Tren De Zamora, Carretera De La Estacion, S N

49029 Zamora

Plus Code: G785+8X Zamora, Spain

Photo Gallery

Featured

Featured

By owner

By owner

Street View & 360deg

Street View & 360deg

3.7
★★★★☆
29 reviews

Rating Distribution

5 stars
18 (62.1%)
4 stars
2 (6.9%)
3 stars
0 (0.0%)
2 stars
0 (0.0%)
1 star
9 (31.0%)

Most Mentioned

surprise 3 rental agreement 3 responsibility 3 credit card 3 office 3 drivers license 2 AVE 2 documento nacional de identidad 2 chairs 2 general average 2
Featured Review
★★★★★
November 21, 2024
Original

La atencion por en la estacion de tren de Zamora ha sido maravillosa. Rapida y todo bien explicado.

Translation

The attention at the Zamora train station has been wonderful. Quick and everything well explained.

Featured Review
★★★★★
November 11, 2024
Original

Rafa es un chico super amable y servicial. Me dieron un Fiat 500 que es de la categoria A (la que me paga la empresa) y como tenia una sillita de un bebe me dijo que en cuanto le entrara otro de la misma categoria pero con 5 puertas me avisaba. Y asi fue!! Me aviso a los dos dias. Muchisimas gracias!!

Translation

Rafa is a super friendly and helpful guy. They gave me a Fiat 500 which is category A (the one the company pays me for) and since it had a baby seat they told me that as soon as another one of the same category but with 5 doors came in, they would let me know. And so it was!! He let me know two days later. Thanks a lot!!

Featured Review
November 9, 2024
Original

Ni una estrella les pondria. Alquilamos un coche, y una vez alli la chica que me atendio ni se movio de su silla. Mala educacion, muy seca y simplemente le interesaba mi tarjeta bancaria, fianza etc. No me pidio en ningun momento ni el DNI o carnet de conducir, donde en cualquier otra empresa similar te lo piden lo primero. Luego ni me muestra el coche, ni me dice nada sobre el, bollos, aranazos etc...nada. Sorpresa que al devolverlo recibo un email o mensaje que la devolucion es correcta y todo bien, pero resulta que que a las 48h llega un email a la empresa que hay aranazos en la parte delantera del coche, no en un lado, en ambos, en el centro...y en ningun momento le hice nada al coche. Si un dia hago algo lo dire, no hay problema y para eso se contratan estos alquileres de coche, pero inventados y sin pruebas, y sabiendo yo que estaban ya al coger el coche pues no. Estafa y mentira es su modo de trabajo. Nunca mas con Enterprise y menos en con personal tan poco cualificado y poco profesional. Mucha atencion con ellos, y a revisar bien el coche al cogerlo, luego vienen sorpresas e inventos por su parte

Translation

I wouldn't give them a single star. We rented a car, and once there the girl who helped me didn't even move from her chair. Bad manners, very dry and he was simply interested in my bank card, deposit, etc. At no time did he ask me for my ID or driver's license, where in any other similar company they ask for it first. Then he doesn't show me the car, or tell me anything about it, dents, scratches, etc...nothing. Surprise that when I return it I receive an email or message that the return is correct and everything is fine, but it turns out that after 48 hours an email arrives to the company that there are scratches on the front of the car, not on one side, on both, on the center...and at no time did I do anything to the car. If one day I do something I will say it, there is no problem and that is why these car rentals are hired, but invented and without proof, and knowing that they were already there when I took the car, well no. Scam and lies is their way of working. Never again with Enterprise and even less so with such unqualified and unprofessional staff. Be very careful with them, and check the car carefully when you pick it up, then surprises and inventions come on their part.

Featured Review
November 4, 2024
Original

BUENAS TARDES. ALQUILE UN COCHE 21 SEPTIEMRE LO DEVOLVI 30 DE SEPTIEMBRE EN VALLADOLID.HE PEDIDO LA FACTURA Y COTRATO REPETIDAS VECES.POR TELEFONO Y EN PERSONA EN VALLADOLID CUANDO ENTREGUE EL COCHE.TODAVIA LO ESTOY ESPERANDO.SE ME HACE UN CARGO EL 28 DE OCTUBRE,LLAMO A ZAMORA Y A VALLADOLID Y ME DICEN QUE LO MIRAN Y ME LLAMAN.HASTA HOY.

Translation

GOOD AFTERNOON. I RENTED A CAR ON SEPTEMBER 21, I RETURNED IT ON SEPTEMBER 30 IN VALLADOLID. I HAVE REQUESTED THE INVOICE AND CONTRACT REPEATEDLY. BY PHONE AND IN PERSON IN VALLADOLID WHEN I DELIVERED THE CAR. I AM STILL WAITING FOR IT. A CHARGE WILL BE MADE ON OCTOBER 28, I CALL TO ZAMORA AND VALLADOLID AND THEY TELL ME THEY LOOK AT IT AND CALL ME. UNTIL TODAY.

Featured Review
October 3, 2024
Original

Hoy se me averio mi coche y mi compania me reservo uno en esta sucursal. Presente tarjeta y carnet de conducir. Mi dni no lo encontre porque debio quedar en mi vehiculo, y a pesar de que el permiso de conducir es aceptado oficialmente como medio de identificacion no pude coger el vehiculo. La chica que me recepciono alego no poder saltarse esa norma de la empresa (lo entiendo perfectamente) y no fue posible hablar con una persona responsable de la empresa para aceptar como medio de identificacion el permiso de conducir. Si en organismos oficiales sirve el mismo como doc oficial para la identificacion, me parece fuera de lugar que en la empresa no sea asi. Respetable,pero absurdo, a mi forma de ver. Todo un problema innecesario que me complico la manana con mi vehiculo a 90 kms en la base de la grua y mi domicilio a 700. Gracias Enterprise...por complicar lo sencillo.

Translation

Today my car broke down and my company reserved one for me at this branch. I presented my card and driver's license. I couldn't find my ID because it should have been left in my vehicle, and even though the driving license is officially accepted as a means of identification, I couldn't get into the vehicle. The girl who greeted me claimed that she could not break that company rule (I understand it perfectly) and it was not possible to speak with a person responsible for the company to accept the driver's license as a means of identification. If in official organizations it serves as an official document for identification, it seems out of place to me that this is not the case in the company. Respectable, but absurd, in my view. All an unnecessary problem that complicated my morning with my vehicle 90 km away at the tow truck base and my home 700 km away. Thank you Enterprise...for making the simple complicated.

Featured Review
June 3, 2024
Original

Estafa , Burla, Sinverguenza: En Abril alquile 1 furgoneta y al dia siguiente de haberla dejado, contactan conmigo para decirme que le hice 1 golpe,del cual,no soy responsable.Que rapido consiguen 1 presupuesto en 24h!! Enseno mis pruebas de que no fui yo y se supone que queda zanjado ( gracias M) , para sorpresa mia , me reenvian 1 carta reclamando ese golpe !! .... A dia de hoy(ya contacte con la oficina de Madrid ) sigo sin saber que pasa.... Sin duda,NO volvere a usar sus servicios ni los recomendare

Translation

Scam, Mockery, Scoundrel: In April I rented 1 van and the day after leaving it, they contacted me to tell me that I damaged it, for which I am not responsible. How quickly they get a quote in 24 hours!! I show my evidence that it was not me and it is supposed to be settled (thanks M), to my surprise, they sent me 1 letter claiming that blow!! .... To this day (I already contacted the Madrid office) I still don't know what is happening.... Without a doubt, I will NOT use their services again nor recommend them.

1 found this helpful
Featured Review
★★★★★
June 26, 2023
Original

El dia viernes nos atendio un chico super puntual y carismatico . Se nos averio el coche y el hizo que nuestro trayecto fuera lo mas rapido y comodo posible Gracias Daniel pro tu simpatia

Translation

On Friday we were served by a super punctual and charismatic guy. Our car broke down and he made our trip as fast and comfortable as possible. Thank you Daniel for your sympathy.

Review photo
Review photo
Featured Review
★★★★★
August 31, 2022
Original

En plena estacion de tren, a mano izquierda de la fachada. Nueva opcion para el alquiler de coches en Zamora. Excelente atencion y amabilidad prestada por el chico que me atendio, en menos de 3 minutos ya salia conduciendo.

Translation

In the middle of the train station, on the left side of the facade. New option for car rental in Zamora. Excellent attention and kindness provided by the boy who helped me, in less than 3 minutes I was driving away.

Review photo
★★★★★
Local Guide November 25, 2024
Original
very attentive treatment at the AVE office in Zamora
Translation
trato muy atento en la oficina AVE de zamora
★★★★★
November 18, 2024
Original
Very friendly staff and super good car
Translation
Personal muy amable y el coche super bien
★★★★★
November 11, 2024
Original
Treatment of 10. Everything easy and simple. Thank you
Translation
Trato de 10. Todo facil y sencillo. Gracias
August 2, 2024
Original
1 and why cant you put -50
Translation
1 y por que no se puede poner -50
★★★★★
April 2, 2024
Original
I have rented several cars at this office and the treatment received by Daniel has always been excellent, both when picking up and when managing any incident or modifying the reservation. Recommended office.
Translation
He alquilado varios coches en esta oficina y el trato recibido por Daniel siempre ha sido excelente, tanto a la hora de recoger como a la hora de gestionar alguna incidencia o modificar la reserva. Oficina recomendada.
April 2, 2024
Original
I rented a cargo van, they called me confirming that everything was correct. I arrive and they tell me there isnt any, that I have to go with them to Salamanca and pick it up there... obviously I dont accept because it is +1h one way +1h return +1h where I had to go.
Translation
Alquile una furgoneta de carga, me llaman confirmando que todo correcto. Llego y me dicen que no hay, que tengo que ir con ellos a Salamanca y cogerla alli.. evidentemente no acepto porque es +1h ida +1h vuelta +1h donde tenia que ir.
★★★★★
March 2, 2024
Original
I rented 2 vehicles in 1 week with the same guy who took care of my reservations. He was very friendly, professional and was able to find a solution to a problem thanks to the website that had confirmed my truck rental even though there was none. Thank you so much.
Translation
Alquile 2 vehiculos en 1 semana con el mismo chico que se encargo de mis reservas. Fue muy amable, profesional y pudo encontrar una solucion a un problema gracias al sitio web que habia confirmado el alquiler de mi camion aunque no no habia ninguno. Muchas gracias.
★★★★★
Local Guide January 2, 2024
Original
★★★★★
Local Guide January 2, 2024
Original
★★★★★
December 2, 2023
Original
Fantastic service always attentive to the customers needs, thank you very much
Translation
Fantastico servicio siempre atento a las necesidades del cliente muchas gracias
★★★★★
December 2, 2023
Original
Excellent and fast service. Highlighting the professionalism, kindness and resolution of the guy who assisted us, providing all the facilities that the client may need. Very thankful. We recommend anyone who needs a car in Zamora to go here at the train station.
Translation
Excelente servicio y rapido. Destacando la profesionalidad, amabilidad y resolucion del chico que nos atendio, dando todas facilidades que puede necesitar el cliente. Muy agradecidos. Recomendamos a cualquiera que necesite un coche en Zamora acudir aqui en la estacion de tren.
December 2, 2023
Original
Terrible service!! I made an online reservation which I paid in advance when I went to pick up the car, they did not deliver it to me because I put the reservation in my name and I paid with my partners card, so I modify the reservation and put it in my partners name, the The guy who helped me told me that it was perfect that my partner went to look for the car in the afternoon, when we arrived again to look for the car they didnt have one and they left us stranded and called 1000 times and sent 3 emails to the company and they didnt answer or anything and they dont return the money... to collect very quickly but the customer service is terrible, I dont think I will return!!! Thanks to Alquimotor who rented us a car at the last minute...
Translation
Servicio pesimo!! Realice una reserva online la cual pague por adelantado al ir a buscar el coche no me lo entregan porque la reserva la puse a mi nombre y pague con la tarjeta de mi pareja, asique modifico la reserva y la pongo a nombre de mi pareja, el chico que me atendio me dice que perfecto que fuese mi pareja a buscar el coche por la tarde, cuando llegamos otra vez a buscar el coche no tienen ninguno y nos dejan tirados e llamado 1000 veces y mandado 3 correos ala empresa y ni contestan ni nada y no devuelven el dinero... para cobrar muy rapidos pero el trato al cliente malisimo no creo que vuelva!!! Gracias a Alquimotor que nos alquilo un coche en el ultimo momento...
2 helpful
★★★★★
December 2, 2023
Original
Many thanks to Daniel, the head of enterprise in Zamora, for his friendliness and professionalism. I have had several cars for more than two months and the treatment has always been excellent and without any problems. A detail that your colleague, very attentive and professional, brought me to the workshop to pick up my vehicle. I hope it goes great for you.
Translation
Muchas gracias a Daniel, el responsable de enterprise en Zamora, por su simpatia y su profesionalidad. He tenido varios coches durante mas de dos meses y el trato siempre ha sido excelente y sin ningun problema. Un detalle que tu companero, muy atento y profesional, me acercara al taller para recoger mi vehiculo. Espero que os vaya genial.
1 helpful
★★★★
December 2, 2023
Original
★★★★★
Local Guide December 2, 2023
Original
Our car broke down at the end of August and the insurance company reserved a vehicle for us at Enterprise Zamora for the next day through this companys computer system. The fact is that when we arrived with the reservation number to rent the car, there was none available. They should improve the reservation center issue. But despite everything we were very satisfied with Daniel (the companys professional in Zamora). He was very kind and very helpful in negotiating an alternative to the problem with the insurance company. Thanks Daniel.
Translation
Se nos averio el coche a finales de agosto y la aseguradora nos reservo un vehiculo en Enterprise Zamora para el dia siguiente a traves del sistema informatico de esta empresa. El caso es que cuando llegamos con el ndeg de reserva para alquilar el coche, no habia ninguno disponible. Deben mejorar el tema de la central de reservas. Pero a pesar de todo quedamos muy satisfechos con Daniel (el profesional de la empresa en Zamora). Fue muy amable y de gran ayuda para gestionar con la aseguradora una alternativa al problema. Gracias Daniel.
1 helpful
December 2, 2023
Original
Today I had a rented and prepaid car at the Zamora Train Station for 11 in the morning, I arrived by AVE from Madrid to make some arrangements and return in the afternoon and to my surprise they told me that they dont have cars. They were finally able to give me a car two hours later but two of the most important things I had to do, I didnt arrive on time and I have made a trip with the consequent disbursement of money for AVE tickets, rent and a day not worked at all because of Enterprise, who called on the phone and the only thing they told me was to file a claim. It was an impressive task because I was with my mother who is older and we were very upset and we will have to return another day without need because of them. If you rent, be careful.
Translation
Hoy tenia un coche alquilado y prepagado en la Estacion de tren de Zamora para las 11 de la manana, llegaba en AVE desde Madrid para hacer unas gestiones y volver a la tarde y cual es mi sorpresa que me dicen que no tienen coches. Finalmente pudieron darme un coche dos horas despues pero ya dos de las cosas mas importantes que tenia que hacer no llegue a tiempo y he hecho un viaje con el consiguiente desembolso de dinero de billetes de Ave, alquiler y dia no trabajado para nada por culpa de Enterprise, que llamaba por telefono y lo unico que me decian es que pusiera una reclamacion. Ha sido una faena impresionante porque iba con mi madre que es mayor y nos hemos llevado un disgusto muy grande y tendremos que volver otro dia sin necesidad por culpa de ellos. Si alquilais tener cuidado.
5 helpful
★★★★★
Local Guide December 2, 2023
Original
★★★★★
December 2, 2023
Original
Excellent treatment and attention. Very professional, they helped us at all times. We would repeat without hesitation.
Translation
Excelente trato y atencion. Muy profesional, nos ayudaron en todo momento. Repetiriamos sin dudarlo.
December 2, 2023
Original
After checking more than a month and a half in advance, they called me 2 hours before the reservation, and told me that they dont have cars, on a Saturday, with everything closed....my reservation was Zamora - Valencia. Leaving it in Valencia... seems very shameless to me... Now I find myself stranded without any solution.... And I ask this company what is the point of making a reservation and following their protocols, if they themselves do not respect any of this. I honestly DO NOT RECOMMEND IT
Translation
Despues de revervar con mas de mes y medio de antelacion,me llaman 2 horas antes de la reserva,y me dicen que no tienen coches ,un sabado .contodo cerrado ....mi reserva era Zamora -valencia. Dejarlo en valencia....me parece muy de sinverguenzas..... Ahora me encuentro tirado sin ninguna solucion.... Y le pregunto a esta empresa para que sirve hacer una reserva y seguir sus protocolos ,si ellos mismos no respetan nada de esto. Sinceramente NO LO RECOMIENDO
2 helpful
★★★★
December 2, 2023
Original
Good morning: Mention the very good attention and service of the person responsible for Interprise Zamora. Thank you very much for the attention and willingness to resolve the problem we had. Thank you

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