Booking Centre Online in Xabia

3.4
★★★☆☆
(41 reviews)

Somos una empresa fundada en 2001 y nos dedicamos al alquiler de coches a precios baratos.

Working Hours

Tuesday 9 AM-6 PM
Wednesday 9 AM-6 PM
Thursday 9 AM-6 PM
Friday 9 AM-6 PM
Saturday Closed
Sunday Closed
Monday 9 AM-6 PM

Location

Contact Information

+34 965 79 00 10 booking-centre-online.com

Address

Avenida del Pla, 130, 1-1o

03730 Xabia

Plus Code: Q5CP+3M Xabia, Spain

Photo Gallery

Featured

Featured

By owner

By owner

Street View & 360deg

Street View & 360deg

3.4
★★★☆☆
41 reviews

Rating Distribution

5 stars
23 (56.1%)
4 stars
0 (0.0%)
3 stars
2 (4.9%)
2 stars
1 (2.4%)
1 star
15 (36.6%)

Most Mentioned

price 8 emails 6 phone 4 payment 3 fee 2 web page 2 sales contract 2 coat 2 website 2 review 2
Featured Review
November 4, 2024
Original

Como se puede cancelar una reserva? Llamo y nada. Al mail no me contestan...

Translation

How can you cancel a reservation? I call and nothing. They don't answer my email...

Featured Review
May 1, 2024
Original

I had a booking with Goldcar through BCO. They refused to give me the car despite having the contract and payment for the vehicle. I called BCO 100 times and sent an email. After 10 days, I still have no response. Goldcar wanted to rent me the car through a new contract that was 5 times the initial price. So I took the bus to my home (a journey of approximately 3 hours). A few days later, I rented a car from another company.

Featured Review
June 5, 2023
Original

Fraud. After booking and paying, I never received a booking confirmation. My emails are not answered and no one answers the phone.

Featured Review
★★★★★
June 2, 2023
Original

Desde hace anos he usado vuestra pagina para alquilar coches por toda la peninsula. Nunca me sentido defraudada y si he tenido algun problema he podido contactar con Helen y otro companero

Translation

For years I have used your page to rent cars throughout the peninsula. I have never felt disappointed and if I have had any problems I have been able to contact Helen and another colleague

Featured Review
★★★★★
April 17, 2023
Original

Very good website for car rental, simple, and flexible if you need to change your reservation.

Featured Review
★★★★★
September 28, 2022
Original

El servicio que he recibido en BCOBookings ha sido de sobresaliente. Tuve un pequeno choque con el coche que reserve con Record Go a traves de ellos y, como intermediarios, lo gestionaron lo mas rapido posible. Gracias a la tarifa premium no me supuso ningun cargo extra. Muy contenta tanto con BCOBookings como con la resolucion del rent a car. Volvere a contratar con ellos cuando necesite un coche sin ninguna duda.

Translation

The service I have received at BCOBookings has been outstanding. I had a small collision with the car I booked with Record Go through them and as intermediaries they handled it as quickly as possible. Thanks to the premium rate it did not incur any extra charge. Very happy with both BCOBookings and the resolution of the rent a car. I will hire them again when I need a car without a doubt.

1 found this helpful
Featured Review
★★★★★
August 23, 2022
Original

Estoy leyendo los comentarios y es increible la desacreditacion por parte de algun spammers que esta teniendo Bco. Por si sirve de algo, llevo desde el ano 2005 alquilando coches con esta empresa y nunca he tenido absolutamente ningun problema. Entiendo que las companias de alquiler de coches quieran venderte seguros adicionales y cobrarte extras que no has contratado, pero simplemente debes descartarlos, habla con Bco y te solucionaran el problema. Siempre atienden el telefono con muy buen trato.

Translation

I'm reading the comments and the discrediting of Bco by some spammers is incredible. For what it's worth, I've been renting cars with this company since 2005 and I've never had absolutely any problems. I understand that car rental companies want to sell you additional insurance and charge you for extras that you have not contracted, but you should simply discard them, talk to Bco and they will solve the problem for you. They always answer the phone with very good treatment.

1 found this helpful
Featured Review
August 19, 2022
Original

Un estafa desde el momento en que inicias el proceso. Tienen varias paginas que camuflan la principal. ACB Rental Car y ACB Alquiler Coches Baratos son los mismos. Realizas todo el proceso indicando cada uno de los datos, en mi caso una entrega de coche en otra oficina diferente, pagas ya por ello, y en el resumen estipulan que el coste a pagar en oficina es de 0 euros, literalmente. Pues eso no es asi, en mi caso al final te redirigen a GOLDCAR, y te cobran el doble de lo que ya has abonado, en concepto de que todo eso esta especificado en que "no se incluye". En mi caso abone la tarifa premium y despues en Goldcar te dicen que no esta incluido ni los pinchazos y que debes abonar un suplemento. Como ejemplo ya de inicio. Sea como fuere, Goldcar se escuda en decirte que es mejor contratar con ellos directamente , y Booking Centre Online en que esta en el "no incluido" minusculo aunque en la vision amplia del resumen de tu compra se indique que no se debe abonar nada. El resultado es que pagas el doble literalmente por lo mismo. En mi caso estoy a la espera de que me ofrezcan la hoja de reclamaciones solicitadas y de denuncia. Han sido mas de 400 euros por lo que se indicaba inicialmente como 175 con una tarifa premium contratada. ESTAFADORES en el significado propio de la palabra. A la espera de los insultos, que parece que son la respuesta a las resenas que en las que coincidimos varios, para intentar ayudar a personas que valoren realizar un contrato con ellos. Minimo deberian ser mas transparentes y humildes para mejorar su proceso, si tanta personas personas nos sentimos enganadas.

Translation

A scam from the moment you start the process. They have several pages that camouflage the main one. ACB Rental Car and ACB Cheap Car Rental are the same. You carry out the entire process indicating each of the data, in my case a car delivery to a different office, you pay for it, and in the summary they stipulate that the cost to pay at the office is literally 0 euros. Well, that is not the case, in my case in the end they redirect you to GOLDCAR, and they charge you double what you have already paid, because all of this is specified as "not included." In my case I paid the premium rate and then at Goldcar they tell you that even punctures are not included and that you must pay an additional fee. As an example from the beginning. Be that as it may, Goldcar hides itself by telling you that it is better to contract with them directly, and Booking Center Online that it is in the tiny "not included" even though the broad view of the summary of your purchase indicates that nothing should be paid. The result is that you literally pay twice as much for the same thing. In my case, I am waiting for them to offer me the requested claims and report form. It has been more than 400 euros for what was initially indicated as 175 with a contracted premium rate. SCAMMERS in the proper meaning of the word. Waiting for the insults, which seem to be the response to the reviews in which several of us agree, to try to help people who consider making a contract with them. At the very least, they should be more transparent and humble to improve their process, if so many of us feel cheated.

Local Guide June 1, 2024
Original
Bad car rental agency, they dont pay, they dont answer.
Translation
Mala Agencia de alquiler de coches, no pagan, no contestan.
1 helpful
★★★★★
December 1, 2023
Original
★★★★★
December 1, 2023
Original
★★★★★
December 1, 2023
Original
Easy and hassle-free rental. The staff very friendly and efficient. Compact rental car of the reserved category. Easy return. We will repeat for sure.
Translation
Alquiler facil y sin complicaciones. El personal muy amable y eficaz. Coche alquilado compacto de la categoria reservada. Devolucion sencilla. Repetiremos seguro.
1 helpful
★★★★★
December 1, 2023
Original
everything very good
Translation
todo muy bien
★★★★★
December 1, 2023
Original
★★★★★
December 1, 2023
Original
★★★★★
December 1, 2023
Original
Speed, good price and above all clarity with what is offered and contracted, without small print, ultimately reliable and serious.
Translation
Rapidez,buen precio y sobretodo claridad con lo que se oferta y contrata,sin letras pequenas,en definitiva fiable y serios.
1 helpful
★★★★★
Local Guide December 1, 2023
Original
★★★★★
December 1, 2023
Original
Very good service!!
Translation
Muy buen servicio !!
December 1, 2023
Original
The customer service response is terrible, beware of companies that are rude and rude and are quick to play the victim, look at the one star ratings. I wouldnt trust it here, much less you, dont take the risk. And for whoever responds to the reviews: good customer service, especially responding to criticism, would make you close more sales than how you are responding. All the best
Translation
La respuesta de atencion al cliente es pesima, tener cuidado de empresas que son maleducadas y groseras y son rapidas a hacerse la victima, vean las calificaciones de una estrella. No me fiaria yo de aqui y menos ustedes, no se arriesguen.Y para quien sea que responda las reviews: un buen servicio al cliente, sobretodo respondiendo a criticas te haria cerrar mas ventas que como estas respondiendo. Un saludo
1 helpful
★★★★★
December 1, 2023
Original
Super happy with them, for the treatment and for the service!!!!
Translation
Super contentos con ellos, por el trato y por el servicio!!!!
December 1, 2023
Original
Danger! After entering the credit card and booking nothing happens. Tried to reach service numbers for days. No response to emails and text messages. Not recommended!
Translation
Achtung! Nach der Eingabe der Kreditkarte und Buchung passiert nichts. Servicenummern uber Tage versucht zu erreichen. Auf Email und SMS keine Reaktion. Nicht empfehlenswert!
Local Guide December 1, 2023
Original
I tried to get an invoice for the company and there is no way, I contacted by email, by phone and nothing, I am going to try through the Treasury to see if they will issue it to me. Ridiculous company
December 1, 2023
Original
Disastrous I make a reservation from Barcelona and when I arrive at the Tenerife north airport they tell me that there is a lot of demand for vehicles and they cannot get me any vehicle. They have no other name than unpresentable
★★★★★
December 1, 2023
Original
I booked 3 times on this site and it went very well. Lately I cant do it because the page doesnt display the calendars to choose the dates. a pity
Translation
Reserve 3 veces en este sitio y me fue muy bien. Ultimamente no puedo hacer porque la pagina no me despliega los calendarios para escoger las fechas. Una lastima
★★★★★
December 1, 2022
Original
Adequate quality-price. But the attention is the best, both at the counter and when collecting keys upon delivery. With them I repeat.
Translation
Calidad-precio adecuado. Pero la atencion es lo mejor, tanto en el mostrador como en la recogida de llaves a la entrega. Con ellos repito.
★★★★★
December 1, 2022
Original
Friendly staff, no long waiting times and a good car. Gente amable. Sin esperar mucho. Buen coche.
1 helpful

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