Leasys Mobility Store - Aeroport de Girona in Vilobi d'Onyar

3.7
★★★★☆
(184 reviews)

Empresa de alquiler de coches sin conductor en el Aeropuerto de Gerona. Empresa de alquiler de coche en el aeropuerto de Girona. Vehiculos sin conductor - Horario de oficina / Opening Hours: 9:00 a 21:00 - Horario extendido para recogida y devolucion con suplemento / Extended pick-up and delivery times at extra charge: 21:00 - 21.59 El aeropuerto de Girona, tambien conocido con el nombre de aeropuerto de Girona-Costa Brava, se encuentra a unos 12 km al sur del centro de Girona, y a tan solo unos 75 km de Barcelona. El trayecto en coche desde la ciudad gerundense a su aeropuerto lleva menos de 20 minutos, por lo que el alquiler de un coche es la mejor opcion.

Working Hours

Tuesday 9 AM-9 PM
Wednesday 9 AM-9 PM
Thursday 9 AM-9 PM
Friday 9 AM-9 PM
Saturday 9 AM-9 PM
Sunday 9 AM-9 PM
Monday 9 AM-9 PM

Location

Business Features

Service options
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 913 78 60 04 drivalia.es

Address

N-156, Km. 1, 6 CIM

17185 Vilobi d'Onyar

Plus Code: WQ29+2H Vilobi d'Onyar, Spain

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3.7
★★★★☆
184 reviews

Rating Distribution

5 stars
95 (51.6%)
4 stars
31 (16.8%)
3 stars
9 (4.9%)
2 stars
5 (2.7%)
1 star
44 (23.9%)

Most Mentioned

price 34 insurance 25 card 12 deposit 10 pay 9 scammers 8 fee 6 costs 5 fiat 500 3 peugeot 3008 2
Featured Review
November 6, 2024
Original

Scam - Avoid leasys/Drivalia at all costs. This company engages in deceptive practices, hidden fees, and poor customer service. I arrived at 9pm with young children, only to be hit with a surprise "late fee" that wasn't in any terms I'd agreed to. Their rep, Vlad, was rude and unhelpful, suggesting I stay at a motel if I didn't like it. They assigned me a damaged car but tried to claim there was only one dent, likely setting up to take my deposit later. Upon returning the car, they admitted the "late fee" wasn't real but refused a refund. Terrible experience--would not recommend.

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Featured Review
★★★★★
September 16, 2024
Original

Highly recommend ultimate option - no deposit, stress free, full to full policy, pay by debit card. Clean an cool cars with low mileage. Staff is friendly. No problem at all. Good service. Thank you:)

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Featured Review
★★★★★
September 16, 2024
Original

A quick and easy experience from start to finish. No funny business, I would take the negative reviews on here with a pinch of salt. Would recommend and use again.

Featured Review
★★★★★
August 25, 2024
Original

The staff were helpful and friendly, the experience was quick and painless. Highly recommended service. Vehicle was ready, clean and full tank. Some damage was already present but this was duly noted.

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Featured Review
May 26, 2024
Original

They are scammers. They will never accept credit cards [I gave 3 different types of credit card which was always declined, but the people over there said your credit card is faulty] for deposit and they charge entire full insurance. Biggest scam of Europe. Even after paying extra, I was given a broken and damaged car. They are scam

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Featured Review
May 26, 2024
Original

I was given an damaged car and a dirty car by Drivalia. I arrived ar 8.56 pm and was still charged 40 eur as late charges. They did not accept my Visa Gebuhrenfrei credit card for security deposit and hence I had to pay for 150 EUR for full insurance. I gave these guys 3 different credit cards but the declined all my payments saying it's not a credit card. They are scammers and you should stay away.

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1 found this helpful
Featured Review
May 6, 2024
Original

Booked a car from 4/4/24 till 11/4/24. They blocked the safety deposit of EUR1250 on my bank account as i was told. When I returned the car on 11/4/24, they told me the safety deposit will be released after 3 days. Today, 6/5/24, the safety deposit is still blocked. I've sent multiple mails to unblock the deposit, they told me that they already did. I have contacted Wordline and they said Drivalia still haven't released the safety deposit. Maybe a negative review will help to release the deposit. GRO24001026 - Dirk Janssens Will not recommend in the future... FYI: When we picked up the car, the car wasn't cleaned properly. There was mud all over. Also we have booked the car with a full/full gas tank. On the pickup the gastank was half full. But we realised this when we already left... There also were more damages than was described on the document but this was no problem. Update: After another mail to Drivalia on 6/5/24 and this review, the safety deposit magically appeared on my bank account.

Featured Review
★★★★★
November 15, 2019
Original

One of the best service of car rental in my practice. New cars, fast drop, good price. I make reservation on a web site with full protection, it's amazing easy. For my opinion more better than other rentals. If you buy Delux package on a web site you don't need any visa cards or deposits, only cash and go. Thank you very much.

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★★
Local Guide November 24, 2024
Original
Car make consistent with the reservation. The car is of good quality, well equipped. Clean and efficient. Low mileage. Reservation with the purchase of additional insurance made through the website of the intermediary company. Before collecting the car, the company employee informed us that he recommended purchasing insurance in their form. Otherwise, an amount of EUR 1,250 will be blocked on my credit card as a deposit against possible damages. When I reported the need to return the car before the office opening hours, I was informed about the need to pay for this service. I have rented a car several times and this is the first time I have encountered such a practice, and EUR 20 is a lot for being able to put the key in the box in front of the office. Additionally, the company does not record all damages on an ongoing basis. When signing the rental agreement, the employee informed me about the existing damage to the car. When I went out to look at the car, it turned out that there was a large scratch on the sill under the drivers and passengers doors, which was not mentioned in the rental agreement. I returned to the office and informed the company employee about this. He marked the damage I described (without leaving the office to check what the actual damage looked like) on my copy of the contract, then signed it, stamped it with the company stamp and handed the contract back to me. He did not note any damage to his copy of the contract or to the system. After the end of the rental, I received an email informing me that the company would take over EUR 440 from my credit card deposit to cover the damage. The email was accompanied by photos of the damage (the same one that I indicated to the company employee when renting). I replied that the damage did not occur during my rental and sent a photo of the contract with the employee marking the damage. I received feedback that it was a mistake on the companys part. Unfortunately, I have the impression that the companys practice is deliberate and the company hopes that someone will get caught. The rental went well overall, but this unpleasant incident has made me no longer use Drivalias services.
Translation
Marka samochodu zgodna z rezerwacj . Samochod jako ciowo dobry, dobrze wyposa ony. Czysty i sprawny. Ma y przebieg. Rezerwacja wraz z zakupem dodatkowego ubezpieczenia dokonana przez stron firmy po rednicz cej. Przed odbiorem samochodu pracownik firmy poinformowa , e zaleca wykupienie ubezpieczenia w ich formie. W przeciwnym wypadku zostanie zablokowana na mojej karcie kredytowej kwota 1250 EUR jako depozyt na poczet ewentualnych szkod. Przy zg oszeniu potrzeby oddania samochodu przed godzinami otwarcia biura poinformowano mnie o konieczno ci dokonania op aty za t us ug . Wypo ycza am samochod ju kilka razy i pierwszy raz spotka am si z tak praktyk , a 20 EUR to sporo za mo liwo wrzucenia klucza do skrzynki przed biurem. Dodatkowo firma nie odnotowuje na bie co wszystkich szkod. W czasie podpisywania umowy wynajmu pracownik poinformowa mnie o istniej cych uszkodzeniach samochodu. Gdy wysz am eby obejrze samochod okaza o si , e na progu pod drzwiami kierowcy i pasa era jest wielkie zarysowanie, o ktorym nie by o informacji w umowie najmu. Wroci am do biura i poinformowa am o tym pracownika firmy. Ten zaznaczy opisan przeze mnie szkod (nie wychodz c z biura eby sprawdzi jak faktycznie wygl da szkoda) na moim egzemplarzu umowy, po czym podpisa si , podbi piecz tk firmow i odda mi umow . Nie odnotowa przy mnie szkody na swoim egzemplarzu umowy ani w systemie. Po zako czeniu wynajmu dosta am mail z informacj , e firma pobierze z mojego depozytu na karcie kredytowej kwot ponad 440 EUR na pokrycie szkod. Do maila do czono zdj cia szkody (tej samej, ktor przy wynajmie wskaza am pracownikowi firmy). Odpisa am, e szkoda nie powsta a podczas mojego wynajmu i wys a am zdj cie umowy wraz zaznaczeniem szkody przez pracownika. Dosta am informacj zwrotn , e to pomy ka ze strony firmy. Niestety mam wra enie, e praktyka firmy jest celowa i firma liczy, e kto da si z apa . Wynajem ogolnie przebieg dobrze, ale ten nieprzyjemny incydent sprawi , e nie skorzystam wi cej z us ug firmy Drivalia.
★★★★★
November 1, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
Everything went great here! Quick processing of pick-up/drop-off and deposit credit Gladly again
October 1, 2024
Original
To flee! Its a scam that only takes money from you. We arrived having already paid for part of the car. Except that in addition to the rest of what we had to pay we had to pay supplements for a young license (7 years of license) and we had to pay insurance for 120 because we only had 3 DEBIT bank cards and they only want CREDIT . In France no one knows the difference, a credit card is any card! They translate poorly, hence the fact that everyone is being fooled!!! Unfriendly staff who dont even try to find a solution. Oddly enough to pay an additional 120 there they take all the cards. I recommend any other rental agency but certainly not this one!!!!
Translation
A fuir ! C est une arnaque qui ne fait que vous soutirer de l argent. Nous sommes arrives en ayant deja paye une partie de la voiture. Sauf qu en plus du reste de ce qu on devait payer on a du payer des supplements pour << jeune >> permis (7 ans de permis) et on a du payer une assurance pour 120 car nous n avions << que >> 3 cartes bancaires << DEBIT >> et eux ne veulent que des << CREDIT >>. En france personne ne fait la difference, une carte de credit est n importe quelle carte ! Eux, traduisent mal d ou le fait que tout le monde se fasse avoir !!! Personnel peut sympathique qui n essaie meme pas de trouver une solution. Bizarrement pour payer 120 complementaire la ils prennent toutes les cartes. Je vous conseille n importe quel autre agence de location mais certainement pas celle ci !!!!
Local Guide October 1, 2024
Original
It was predictable. Despite taking out insurance online, I had to pay an additional 75 to the agency. And to top it off: I returned the vehicle early. I left it in front of the agency and the keys in a box which is made available. Well they charge me 20 euros because I return the car earlier than expected. Its theft.
Translation
C etait previsible. Malgre assurance souscrite en ligne j ai du paye en plus 75 a l agence. Et comble de tout : j ai rendu le vehicule en avance. Je l ai laisse devant l agence et les clefs dans une boite qui est mise a disposition. Et bien on me facture 20 euros parce que je rends la voiture plus tot que prevue. C est du vol.
★★★★★
October 1, 2024
Original
Clean and good car, perfect service without any issues, nice and friendly people.
★★★★
Local Guide August 1, 2024
Original
Very well treatment of the car rent procedure, no problem found
★★★★★
August 1, 2024
Original
Local Guide May 1, 2024
Original
The car we had booked didnt exist. The handover and return took a very, very long time because the employees tried hard to sell all customers additional insurance.
Translation
Das Auto, dass wir gebucht hatten gab es nicht. Die Ubergabe und Ruckgabe dauerte sehr, sehr lange, weil die Mitarbeiter intensiv versuchten allen Kunden zusatzliche Versicherung zu verkaufen.
1 helpful
★★★★★
Local Guide April 1, 2024
Original
Serious company and very attentive to the client. Good price and located very close to the airport. 100% recommended
Translation
Compania seria y muy atenta con el cliente. Buen precio y ubicada muy cerca del aeropuerto. Recomendable 100%
April 1, 2024
Original
Don t rent your car here. Hidden fees everywhere. They force your hand to pay up, knowing you have no other choice. I really hope some of you read this and decide not to rent here because of it.
1 helpful
★★★★★
December 1, 2023
Original
The entire rental procedure, from booking to return, went without any problems. Very good contact, I will definitely use it again if I have the opportunity. I recommend and greet you.
Translation
Ca a procedura wynajmu od rezerwacji po zwrot przebieg a bez adnych problemow. Bardzo dobry kontakt, napewno je li b dzie taka okazja, skorzystam jeszcze raz. Polecam i pozdrawiam.
★★★★★
December 1, 2023
Original
Good and correct service. No nonsense.
★★★★★
Local Guide December 1, 2023
Original
Everything ok, fast, courteous. New car
Translation
Tutto ok, veloci, cortesi. Macchina nuova
★★★★★
December 1, 2023
Original
Via Sunnycars from the Netherlands, I received an almost new Opel Corsa here at Drivalia. Easy to pick up and the key was delivered right away. No problems with returning either. Friendly people also at the counter.
Translation
Via sunnycars uit Nederland, hier bij drivalia een zo goed als nieuwe Opel corsa meegekregen .ophalen makkelijk en gelijk sleutel .ook bij inleveren geen problemen gehad .vriendelijke mensen ook aan de balie
★★★★
Local Guide December 1, 2023
Original
Good Service. Walking Distanzen from the airport
★★★
Local Guide December 1, 2023
Original
blocked deposit for a month
★★★★★
Local Guide December 1, 2023
Original
Excellent experience at Girona airport. No problem no pressure and a nice group of people.
★★★
December 1, 2023
Original
I left the car in order on October 1st and my deposit ( 2000) was released on October 17th after three telephone reminders, its a lack of seriousness from the team who works at drivalia at the airport. Girona.
Translation
Jai depose la voiture en ordre le premier octobre et ma caution (2000 )a ete debloquee le 17 octobre apres trois rappels telephoniques, cest un manque de de serieux de lequipe qui travaille chez drivalia a laeroport de Gerone.
1 helpful
★★★★★
December 1, 2023
Original
I just rented a car from Drivalia and the experience was very positive. The car was in perfect condition and the customer service was very good. When I arrived at the rental office, the employee greeted me immediately and helped me complete the paperwork. He explained everything I needed to know about the car and insurance. The car was in perfect condition and was just what I needed for my trip. The engine was powerful and the car was comfortable to drive.
Translation
Acabo de alquilar un coche en Drivalia y la experiencia fue muy positiva. El coche estaba en perfecto estado y el servicio de atencion al cliente fue muy bueno. Cuando llegue a la oficina de alquiler, el empleado me atendio de inmediato y me ayudo a completar los tramites. Me explico todo lo que necesitaba saber sobre el coche y el seguro. El coche estaba en perfecto estado y era justo lo que necesitaba para mi viaje. El motor era potente y el coche era comodo de conducir.
1 helpful
December 1, 2023
Original
This time our family traveled as 4 adult persons and I specially booked bigger and more powerful car. Bokking was done as usually over check24 with full insurances. Despite explanation about already bought insurancies Drivalia employee tried to sell 3 types of additional insurancies. After I denied purchase, as a penalty, instead of Opel Mokka with turbo engine which we booked we got the only one chinese car DR 5.0 which they had. Car was absolutely underpowered and dangerous on the road. Electronic systems lived their own life and werent predictable. Car was not able to drive upwards from underground parking - passengers had to leave car. Hills on highways we forced in third gear and 50 km/h max. Fuel consumtion 9 liter. As we returned car and complained about it, I noticed grin from staff. Any road assistance costs by Drivalia 280 EUR if you dont buy additional insurance. So decide yourself to choose this company or not.
2 helpful
★★★★
Local Guide December 1, 2023
Original
★★★★★
Local Guide December 1, 2023
Original
Everything perfect. We had a Ford Focus for just under 40 per day, the car was clean, had less than 10,000km and was almost fully equipped. Acceptance and delivery without any problems and in less than 5 minutes. The store itself is easy to find and a few minutes walk from the terminal.
Translation
Alles top. Hatten fur knapp 40 /Tag einen Ford Focus, Auto war sauber, hatte nicht mal 10.000km und fast Vollausstattung. Annahme und Abgabe ohne Probleme und in weniger als 5 Minuten. Der Laden an sich ist gut zu finden und ein paar Minuten zu Fuss vom Terminal entfernt.
★★★★★
December 1, 2023
Original
For me, good service. Lovely guy. A wonderful experience. I hope to return with them on my next vacation.
Translation
Para mi buen servicio.encantador el chico una experiencia.maravillosa espero en mis proximas vacaciones volver con ellos

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