Europcar La Palma (Iles Canaries) Aeropuerto in Villa de Mazo
Bienvenido a Europcar Villa De Mazo-La Palma, agencia de alquiler de coches. Nuestra oferta diaria incluye una atencion inmejorable, vehiculos nuevos y precios competitivos. Tanto si deseas alquilar un coche por trabajo o por placer como si necesitas un coche (urbano, familiar o de lujo), una furgoneta o un camion, Europcar tiene el vehiculo de alquiler perfecto para ti. Alquilar un coche o una furgoneta es ahora mas sencillo que nunca, gracias al sistema de reserva online disponible en nuestra web o en nuestra app. Recoger y dejar tu vehiculo nunca habia sido tan facil. !Que disfrutes del viaje!
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Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Contact Information
+34 911 50 50 00 europcar.esAddress
Apto. La Palma. C. La Bajita, LP-5
38738 Villa de Mazo
Plus Code: J6CW+HV Villa de Mazo, Spain
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Super amable todo el equipo y la companera en particular. Se tomo la molestia de acercarme un articulo que me habia olvidado en el coche hasta la puerta de embarque. Muchas gracias!
The entire team and the colleague in particular were super friendly. He took the trouble to bring me an item that I had forgotten in the car to the gate. Thank you so much!
Llegue a La Palma a las 1800h el 31 de octubre, y sin reserva de vehiculo y en el Aeropuerto nos atendieron en Europcar, gracias al personal nos ofrecieron un Audi A1, por una semana y un buen precio,mas fianza de 100 euros por la gasolina, devolvimos el coche con el deposito lleno y nos acaban de devolver la fianza, buen servicio y contentos
I arrived in La Palma at 6:00 p.m. on October 31, and without a vehicle reservation and at the airport they assisted us at Europcar, thanks to the staff they offered us an Audi A1, for a week and a good price, plus a deposit of 100 euros for the gasoline, we returned the car with a full tank and they just returned our deposit, good service and happy
Great service!
I booked a car online via "economy bookings" and paid extra for full coverage insurance and they sent me a mail stating: amount to pay on pickup is 0EUR At pickup I was told the booking didn't include basic insurance so I was charged some additional 40EUR per day, otherwise I couldn't take the car and there was no way to get my money back. Total rip-off!
The service of Europcar at La Palma Airport is beyond. They were very friendly and helpful, I got a rental car in a very good condition and the pick up and return went very smooth. Besides that good service, I unfortunately lost a bracelet in the car. I realized when I was already back in Germany. They sent it back to me via mail. Thank you so so much!
They cancelled my reservation for the car 5 minutes before rental. Never again I'll rent with EUROPCAR again. Other companies have no available cars at the moment so I have to change all my plans. They really ruined my whole holidays.
Super bad service!!! Staffs at the desk don't speak proper English + weird policy on not accepting our bank card or cash or information from our credit card, we did not bring our credit card with us, but just ,,physical credit card" for deposits even though we already paid when booking online by our credit card and for save reason we prefer to keep our credit card at home when traveling. Suggested option from the desk: cancel this reservation online (just cancel?? No Refund?!) and rent the car directly from them (now it could be paid by cash???!!!) with the cost of 156EUR instead of our paid reservation of 103EUR for 7 days. What?! Autoeurope customers service is also bad and not helpful in supporting customer to solve problem. Just played us around from ,,they should accept your bank card or cash as the deposit, blablabla.......this is the central call number, you should call the service number in spain, etc. Blablabla.... in case the reservation has to cancel now, we can't possibly do the refund which you already paid by credit card when booking online because we are just an external party (???!!!)". After 3-4 long different phone calls, problem remained and no proper solution to support customer. Platform after all still runs by people and people have access for information. But no support to customer and no good policy with their networks partners.
Very bad costumer service. Took more than 100e from us and I didn't get a car.
