OK Mobility - Aeropuerto A Coruna in Vilaboa
4.0
★★★★☆
(372 reviews)
Alquila un coche en el Aeropuerto de A Coruna con OK Mobility. Nuestra store de alquiler esta dentro del aeropuerto. Alquiler de coches baratos A Coruna: Coches pequenos, compactos, SUV, familiares, 7 plazas, etc. Contrata tu coche de alquiler a traves de nuestra web y aprovecha la Cobertura Premium de OK Mobility para viajar 100% seguro y sin franquicia. Alquila sin sorpresas ni gastos adicionales. Alquiler disponible para conductores jovenes entre 19 y 25 anos. !Muevete libremente con OK Mobility!
Location
Business Features
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Crowd
- LGBTQ+ friendly
Contact Information
+34 871 05 53 12 okmobility.comAddress
Carretera Rutis
15174 Vilaboa
Plus Code: 8J29+W8 Culleredo, Spain
Photo Gallery
Featured
By owner
Exterior
Inside
Street View & 360deg
4.0
★★★★☆
372 reviews
Rating Distribution
5 stars
263 (70.7%)
4 stars
19 (5.1%)
3 stars
6 (1.6%)
2 stars
4 (1.1%)
1 star
80 (21.5%)
Most Mentioned
scammers
19
return
11
surprise
11
credit card
10
flight
9
security deposit
7
management
6
all risk insurance
5
mail
5
reading
5
Featured Review
★★★★★
June 29, 2024
Original
Pick up was smooth and easy. The guy at the OK desk was very clear and helpful. The quality of the vehicle was top class...... so much so, I am considering buying the same car when I return home. On return to the airport, the lady at the desk saw us pulling into the car park and came to meet us. She was so friendly and clear on what the return process would be. I received an email before our flight left saying all was good with the car and my deposit would be returned to my credit card. Would definitely use OK mobility again, purely because their prices are good, their cars are great and their staff are friendly and helpful.
Featured Review
★★★★★
February 19, 2024
Original
Car hire from La Coruna Airport. Fast, efficient and friendly staff together with value for money. Will definitely use again.
Featured Review
★★★★★
December 8, 2023
Original
The OK Mobility staff at A Coruna Airport were amazing. I must of been the last customer for the day that they were waiting on and on collecting the car, the girl came out to the enclosed parking area to make sure I got out without difficulties before she headed home. Thank you for caring and the detail to attention.
Featured Review
★★★★★
September 28, 2023
Original
We have just recently hired a car through Ok mobility and can't fault their service and the quality and cleanliness of the car. We had originally booked a smaller car but upon arrival we were given a VW Tiguan which was a nice surprised and made our trip more enjoyable. We will certainly be booking with Ok mobility again.
Featured Review
★★★★★
April 3, 2023
Original
My overall experience renting a car with OK mobility at La Coruna airport was fantastic. Loved it! Will rent again with them. Service for pick up and return was fast and instructions were clear and it's just easy access to everything with the airport being so small. I recommend using them at this airport. I should also note for the car I got the price was very low. It was excellent value. Booked through a third party Discover Cars which already had full coverage for any issues.
Featured Review
★★★★★
February 1, 2022
Original
Ana ... was outstanding, from the knowledge of the car we were renting to complete rental.. Moreover, she smiled with fab customer Service representation and through & through politeness., which is very rare these days through out the rental agency's . Please forward our Gratitude to Ana, and we are looking forward for our next visit & rental through You company. Lastly I will Mention You Company through My Company internal Portal so that any Work Colleague's or Acquaintances visiting this lovely Part of Spain can Lookup and rent Through U Stay Well & Safe Sincerely Yours
Featured Review
★
July 16, 2019
Original
A company without any desire to offer service to its customers. After receiving the keys of the car and walking to pick it up I checked the documents and realized that I had been charged an insurance at 150 EUR which I never understood that I had agreed upon. In less than 5 minutes I was back at the office asking for an explanation. They told me that I had signed and that they couldn't cancel. I tried discussing with then at the office, then calling their HQ with no results. They all blamed me and said that I had signed. All this and I didn't even see the car yet as I walked back immediately. Very, very disappointed and can really confirm zero willingness to understand nor help. Will never recommend this form to anyone.
2 found this helpful
Featured Review
★★★★★
April 16, 2019
Original
Fantastic experience from start to finish. We picked the car up in Bilbao and dropped it off in A Coruna. Staff were really friendly and helpful in both offices. Great value for money, over 50% cheaper than other companies. Just be aware that the Bilbao office isn't actually in the airport but I think they do a shuttle service (we got a taxi as we hadn't booked).
★
November 10, 2024
Original
SCAMMERS!!!!! I rented a car in September, they gave us the car with damages of which we made a video, we did not want the insurance and when we went to return it they charged us 760 euros for the damages that the car already had previously It was my fault, if I had looked at the reviews I would have seen that almost all of them were negative
Translation
ESTAFADORES!!!!! Alquile un coche en septiembre , nos dieron el coche con danos de los cuales hicimos un video, no quisimos el seguro y al ir a devolverlo nos cobras 760 euros por los danos q ya tenia el coche anteriormente La culpa fue mia, si hubiese mirado las resenas ya habria visto q casi todas eran negativos
★★★★★
Local Guide
November 1, 2024
Original
Very good attention
Translation
Muy buena atencion
★
Local Guide
November 1, 2024
Original
After 4 months of renting a car I receive a payment through the card of 25 euros as a fine payment management concept. We already paid the fine immediately in the month of August. After consulting our bank, they tell us that it is normal practice for this company and that we should NOT PAY. I have been waiting on the phone for 20 minutes to make the complaint to e-mobility and there is no way. Advice: NEVER give them the card number or they will do whatever they want with it, for me they are THIEVES
Translation
Al cabo de 4 meses de alquilar un coche me llega un pago a traves de la tarjeta de 25 euros en concepto gestion pago multa. La multa ya la pagamos inmediatamente al mes de agosto. Tras consulta a nuestra entidad bancaria nos dice que es practica habitual de esta empresa y que NO PAGUE. He estado 20 minutos esperando al telefono para realizar la queja a e-mobility y no hay manera. Consejo: No les deis NUNCA el numero de tarjeta o haran lo que quieran con ella, para mi son unos LADRONES
★
Local Guide
October 1, 2024
Original
I booked a vehicle for 3 days and upon receiving it, it was quite dirty. The first trip I took was to Santiago de Compostela, where I arrived with the battery completely discharged and with almost half a tank of gasoline. This indicates that the tank was not full from the beginning and that the battery was also not charged. I have tried to contact you on numerous occasions, but it has been impossible. Of course, they are always available to collect!
Translation
Reserve un vehiculo por 3 dias y, al recibirlo, estaba bastante sucio. El primer trayecto que realice fue a Santiago de Compostela, donde llegue con la bateria completamente descargada y con casi medio deposito de gasolina. Esto indica que el tanque no estaba lleno desde el principio y que, ademas, la bateria tampoco estaba cargada. He intentado ponerme en contacto con ustedes en numerosas ocasiones, pero ha sido imposible. Eso si, !para cobrar siempre estan disponibles!
★
Local Guide
October 1, 2024
Original
Due to circumstances, we have not been able to fill the tank before delivering the vehicle, since we arrived at the airport with just enough time to board. Apart from the fuel, they charged us a 20 surcharge just for that! Terrible management, I dont recommend it at all!
★★★★★
September 1, 2024
Original
Great counter staff.
★★★★★
Local Guide
September 1, 2024
Original
Very good service. We rented a car in Menorca and all the cars they had available were brand new. I was pleasantly surprised that the seat they gave us for the child was a rear-facing seat. Very happy with the experience. We will repeat on future trips.
Translation
Muy buen servicio. Alquilamos coche en Menorca y todos los coches que tenian disponibles eran nuevisimos. Me sorprendio gratamente que la silla que nos dejaron para el nino era una silla a contramarcha. Muy contentos con la experiencia. Repetiremos en futuros viajes.
★★★★
September 1, 2024
Original
★
September 1, 2024
Original
Zero stars!
Translation
Zero stele!
★★★
Local Guide
September 1, 2024
Original
★★★★★
September 1, 2024
Original
Perfect and fast
Translation
Perfetto e veloce
★★★★★
Local Guide
September 1, 2024
Original
OK Mobility A Coruna airport were amazing. Mega-fast check-in and check-out process, I was greatly upgraded, the staff was lovely and competent. Finally, great company! I will definitely come back.
Translation
OK Mobility aeroport de la Corogne ont ete incroyables. Processus de checkin et checkout mega rapide, j ai ete largement surclasse, le personnel etait adorable et competent. Enfin, une chouette compagnie ! Je reviendrai a coup sur.
★★★★★
Local Guide
September 1, 2024
Original
Perfect from start to finish. I rented a Fiat 500 but they didnt have it available and they gave me a Peugeot 208 that went to the movies. Very attentive and friendly staff. I rented again this summer 2024 and everything has been perfect.
Translation
Perfecto de principio a fin. Alquile un Fiat 500 pero no tenian disponible y me dieron un Peugeot 208 que iba de cine. Personal muy atento y amable. He vuelto a alquilar este verano 2024 y ha sido todo perfecto.
★
September 1, 2024
Original
**Terrible experience with Ok Mobility** Renting with Ok Mobility has been a great disappointment. From the beginning, we felt it had been a mistake. The advertising indicated 3,000 km per contract, but when we arrived at the A Coruna airport to pick up the car, they told us that this only applied if you rented it for a month. We ended up paying an additional 150 for an additional 1,000 km, which was not clear from the beginning. When the car was delivered to us, I noticed that it had scratches. I informed the staff, but they assured me not to worry because we had comprehensive insurance. Still, I took photos of the car as a precaution, which later turned out to be key. When we returned the car, they tried to tell us that the tank was not full, even though we had filled it up just before at a nearby gas station. To prevent them from getting the wrong car when checking the fuel again, I decided to take it myself again to the gas station, but I didnt even need to leave the facilities, after a return to the parking lot, the tank showed full. The employee accepted it. (I took this precaution because their second check consisted of one of their employees taking the car to the gas station and if less than 7 came in they would consider it full). Later I received an email accusing me of damage that the car already had. Despite showing them and also sending them photos proving my innocence, Ok Mobility did not correct the report. The boy said that since it was closed he could no longer modify it and the central office did not answer. Since June, I have sent several emails explaining the situation, but they have not responded to any of them. The lack of professionalism is total and the customer service is non-existent. I do not recommend this company at all. He is irresponsible and unreliable. To find out more, visit the social network thread X of @paxarocanteiro They pretend to be interested, but so far, they havent resolved anything.
Translation
**Experiencia pesima con Ok Mobility** Alquilar con Ok Mobility ha sido una gran decepcion. Desde el principio, sentimos que habia sido un error. La publicidad indicaba 3.000 km por contrato, pero cuando llegamos al aeropuerto de A Coruna para recoger el coche, nos dijeron que eso solo aplicaba si lo alquilabas por un mes. Terminamos pagando 150 adicionales por 1.000 km mas, lo cual no estaba claro desde el principio. Cuando nos entregaron el coche, note que tenia rayaduras. Informe al personal, pero me aseguraron que no me preocupara porque teniamos seguro a todo riesgo. Aun asi, tome fotos del coche como precaucion, lo que luego resulto ser clave. Al devolver el coche, intentaron decirnos que el deposito no estaba lleno, aunque lo habiamos llenado justo antes en una gasolinera cercana. Para evitar que se equivocaran de coche al revisar el combustible otra vez, decidi llevarlo yo mismo de nuevo a la gasolinera, pero no me hizo falta ni salir de las instalaciones, tras una vuelta al parking, el deposito marcaba lleno. El empleado lo acepto. (Tome esta precaucion porque su segunda revision consistia en que uno de sus empleados llevase el coche a la gasolinera y si entraban menos de 7 lo considerarian lleno). Mas tarde recibi un correo acusandome de danos que el coche ya tenia. A pesar de ensenarles y tambien enviarles fotos que demostraban mi inocencia, Ok Mobility no corrigio el informe. El chico dijo que al estar cerrado ya no podia modificarlo y la central no contesta. Desde junio, he enviado varios correos explicando la situacion, pero no han respondido a ninguno. La falta de profesionalidad es total y el servicio al cliente, inexistente. No recomiendo para nada esta empresa. Es irresponsable y poco confiable. Para saber mas visitad el hilo de la red social X de @paxarocanteiro Hacen ver que se interesan, pero hasta ahora, no han resuelto nada.
2 helpful
★
September 1, 2024
Original
I have a reservation for August 27 to pick up the car at 8:00 p.m. I get off the flight and see the sign I have attached. They close at 3:00 p.m. without letting me know. In other words, I am here at the A Coruna airport without a car. I dont know if Ive ever experienced anything worse than this in my life. Even in Morocco or Vietnam the renting companies have been more serious than OK Mobility from A Coruna. Now who pays for the taxi and the hotel night? I cant go out today to the destination I wanted and I miss the meeting I had planned... With how easy it is to have notified me.
Translation
Tengo una reserva para el dia 27 de agosto para recoger el coche a las 20:00 de la tarde. Salgo del vuelo y veo el cartel que he anexado. Cierran a las 15:00 de la tarde sin avisarme. O sea estoy aqui en el aeropuerto de A Coruna sin coche. No se si en mi vida he experimentado algo peor que esto. Hasta en Marruecos o Vietnam las companias de renting han sido mas serias que OK Mobility de A Coruna. Ahora quien me paga el taxi y la noche del hotel? No puedo salir hoy al destino que queria y me pierdo la reunion que tenia planeada... Con lo facil que es haberme avisado.
3 helpful
★★
Local Guide
September 1, 2024
Original
I hired the rental for four days and I did not want any additional insurance that the employee offered me, so he withheld 1,050 from my credit card. Due to a previous bad experience with another rental company at the Gran Canaria airport, I recorded a video of the entire car when I picked it up from OK Rent a Car at the A Coruna airport. The employee, who is supposed to be a professional in the industry, only noted four damages in his check and at my request, who have nothing to do with vehicle inspection, added three other damages that I photographed. When I told him that when I returned it I wanted a checkup in my presence, he assured me repeatedly that that would not be possible, that the checkup would be done at another time. When I returned it, the employee was different and asked me for the gas station ticket. To my surprise, he flatly assured me (his tone was inappropriate at all times) that the person who delivered the vehicle to me informed me of the obligation to present said gas station ticket, which he in no way warned or mentioned. Fortunately I had not thrown away said ticket and I showed it. Im afraid that if I hadnt shown it, they would have established a financial charge to apply. Surprisingly he agreed to my request to check the car in my presence. It didnt take him a minute to point out a slight damage to the rear bumper, which was not included in the check-in report. Although I assured him that I had not caused any damage, he reflected this in his check-out report and charged 200 for minor damage plus 60 for administration. He asked me to sign his delivery part and I did so indicating my disagreement. The employee began to assist another customer when I remembered my check-in video and was able to show him that said minor damage was already recorded and was prior to my use of the vehicle. In his usual tone he told me that the report was already closed and could not be modified. When I asked where to go to complain, he provided me with the email address. From the same airport and before taking my return flight, I sent a frame of the video at check-in, showing that the damage was previous and a photo of the damage alleged at check-out, requesting that they release the full amount of the amount withheld on my card. . Without anyone responding to me, four days later I notice that they have no longer withheld anything from my card. I suspect that the low rate is a hook and if you dont take out additional insurance with them they use other tricks to charge you more. It is unacceptable for a professional to leave so much damage unreflected at check-in and be so accurate at check-out. The attitude of employees categorically stating what the customer knows is not the case, offers them the opportunity to learn how to treat their customers. In short, they have many opportunities for improvement.
Translation
Contrate el alquiler para cuatro dias y no quise ningun seguro adicional que el empleado me ofrecio, por lo que me retuvo 1.050 de mi tarjeta de credito. Por una mala experiencia anterior con otra empresa de alquiler en el aeropuerto de Gran Canaria, grabe un video de todo el coche al recogerlo de OK Rent a Car en el aeropuerto de A Coruna. El empleado que se supone es un profesional del ramo, solo senalo cuatro danos en su chequeo y a instancia mia, que nada tengo que ver con la peritacion de vehiculos, anadio otros tres danos que fotografie. Cuando le dije que al devolverlo queria un chequeo en mi presencia me aseguro repetidas veces que eso no seria posible, que el chequeo se hace en otro momento. Cuando lo devolvi el empleado era otro y me solicito el ticket de gasolinera. Ante mi sorpresa me aseguro tajantemente (su tono fue inadecuado en todo momento) que quien me hizo entrega del vehiculo me informo de la obligatoriedad de presentar dicho ticket de gasolinera, lo que de ninguna manera aviso ni menciono. Por fortuna no habia tirado dicho ticket y lo mostre. Me temo que de no haberlo ensenado tienen establecido un cargo economico que aplicar. Sorprendentemente accedio a mi peticion de chequear el coche en mi presencia. No tardo ni un minuto en senalar un dano leve en el paragolpes trasero, que no estaba recogido en el parte del check-in. Aunque le asegure que yo no habia causado ningun dano, lo reflejo en su acta de check-out y computo 200 por dano leve mas 60 por administracion . Me pidio firmar su parte de entrega y lo hice indicando mi disconformidad. El empleado se puso a atender a otro cliente cuando recorde mi video del check-in y pude mostrarle que dicho dano leve ya estaba grabado y era previo a mi uso del vehiculo. En su tono habitual me dijo que el parte ya estaba cerrado y no se podia modificar. A mi pregunta de a donde dirigirme para reclamar me facilito el correo electronico. Desde el mismo aeropuerto y antes de tomar mi vuelo de regreso envie fotograma del video en el check-in, mostrando que el dano era previo y foto del dano imputado en el check-out solicitando liberaran el importe total de la cantidad retenida en mi tarjeta. Sin que nadie me haya respondido cuatro dias despues observo que ya no me han retenido nada en mi tarjeta. Sospecho que la tarifa baja es un gancho y si no suscribes un seguro adicional con ellos usan otras argucias para cobrarte mas. No es de recibo que un profesional se deje tantos danos sin reflejar en el check-in y sean tan certeros en el check-out. La actitud de los empleados afirmando categoricamente lo que el cliente sabe que no es asi, les ofrece la oportunidad de aprender a tratar a sus clientes. En resumen, tienen muchisimas oportunidades de mejora.
★★★★★
Local Guide
August 1, 2024
Original
Totally satisfied in all aspects, I totally recommend it, if I repeat it I would do it with Ok Mobility, no surprises, everything has been as it was not explained, total transparency
Translation
Totalmente satisfechos en todos los aspectos,lo recomiendo totalmente en caso de repetir lo haria con Ok Mobility nada de sorpresas ,todo ha sido tal cual no lo explicaron , trasparencia total
★★★★★
Local Guide
August 1, 2024
Original
★
Local Guide
August 1, 2024
Original
Defrauded of 360 for alleged damages and I still have no answers or photographs that prove anything
Translation
Estafados 360 por presuntos danos y todavia sigo sin respuestas, ni fotografias que acrediten nada
1 helpful
★★★★★
August 1, 2024
Original
Excellent treatment and information. They gave us a better car than the one contracted for the same price. No deception. We will repeat for sure. At the Coruna airport, a guy helped us, Jesus I think I remember... excellent treatment. Thank you
★★★★★
Local Guide
August 1, 2024
Original
We rented a mid-range car and they gave us a superior one, without excess it is the cheapest by far, in addition to good service, the rental process was super fast.
Translation
Alquilamos un coche de gama media y nos dieron uno superior, sin franquicia es el mas barato con diferencia, ademas de buena atencion, el proceso de alquiler fue super rapido.
★★★★★
Local Guide
August 1, 2024
Original
Very good experience, thank you
Translation
Muy buena experiencia gracias
★★★★★
Local Guide
August 1, 2024
Original
I follow Henar Alvarez on Instagram and because of a post I made to her I decided to answer el.vehicuko for my vacation with you. The truth is that everything has been very easy. Thank you very much for the attention received at Okmobility A Coruna.
Translation
Sigo por Instagram a Henar Alvarez y por una publi que hacia ella me decidi a contestar el.vehicuko para mis vacaciones con vosotros. La verdad es que ha sido todo muy facil. Muchisimas gracias por la atencion recibida en Okmobility A Coruna.
★★★★
Local Guide
August 1, 2024
Original
★★★★★
July 1, 2024
Original
Very good service and good car, economical and without obstacles. Totally recommendable.
Translation
Muy buena atencion y buen coche, economico y sin trabas. Recomendable totalmente.
★★★★★
Local Guide
July 1, 2024
Original
★
July 1, 2024
Original
We started off on the wrong foot. If you do not take out the insurance with them, they require a deposit of 1,000, which they can ONLY charge for credit cards. I dont understand why the debit ones dont work (the rest of the companies accept them). Not to mention that the amount of the deposit is well above the competition (Avis 300, sixt 300 etc.) It is the first time I have rented with it and based on the conditions the last
Translation
Empezamos con mal pie. Si no haces el seguro con ellos te exigen una fianza de 1.000 que SOLO pueden practicar sobre tarjetas de credito. No entiendo porque no sirven las de debito (el resto de companias las aceptan). Por no hablar que la cuantia de fianza esta muy por encima de la competencia (Avis 300 , sixt 300 etc) es la primera vez que alquilo con ello y en base a las condiciones la ultima
2 helpful
★★★★★
July 1, 2024
Original
Friendly service
★★★★★
July 1, 2024
Original
100% recommended, excellent service
Translation
100% recomendable, excelente servicio