St. Rose Auto Rental Services in Vieux Fort

4.9
★★★★★
(256 reviews)

Since 2010, St.Rose Auto Rental Services has been serving customers all over the world. We aspire to provide our customers with superb customer service and to provide them with a comfortable and reliable vehicle for their stay on our island. We also provide airport transfer services.

Working Hours

Monday 8 AM-10:30 PM
Tuesday 8 AM-10:30 PM
Wednesday 8 AM-10:30 PM
Thursday 8 AM-10:30 PM
Friday 8 AM-10:30 PM
Saturday 8 AM-10:30 PM
Sunday 10 AM-10:30 PM

Location

Contact Information

+1 758-730-1122 stroseautorentals.com

Address

Hewanorra International Airport

Vieux Fort

Plus Code: P2PX+GV Vieux Fort, St Lucia

Photo Gallery

Featured

Featured

By owner

By owner

Latest

Latest

4.9
★★★★★
256 reviews

Rating Distribution

5 stars
247 (96.5%)
4 stars
4 (1.6%)
3 stars
2 (0.8%)
2 stars
0 (0.0%)
1 star
3 (1.2%)

Most Mentioned

airport 90 island 44 communication 38 suzuki vitara 12 4x4 11 book 11 shape 7 luggage 7 the terminal 6 brand 6
Featured Review
★★★★★
November 24, 2024
Original

Working with Wilson and the team at st rose auto rental was so seamless! The same day we landed we were able to book a car for the entire length of our stay on the island due to problems with our other car rental. They met us at the airport for pick up and drop off which was simple and we're super easy to communicate with over WhatsApp. The car didn't have windshield wiper fluid and we let Wilson know and he told us to just stop at any gas station and ask for assistance adding it then send him the cost for a refund. We didn't end up needing it or adding it be he was so responsive to our messages and so easy to work with! The car was clean and in great condition!

Featured Review
★★★★★
November 14, 2024
Original

Yes, 5 stars for a car rental company! I've rented cars from the big name brands to the small local company's around the world and this is only the 2nd time I've rated a car rental company over three stars. St. Rose had a friendly competent agents who provided a quality car without a mountain of paperwork or the typical scam of trying to charge you for damage that was already on the car.

Featured Review
★★★★★
November 4, 2024
Original

Great to work with! I made a mistake and accidentally booked the reservation for a day later than planned. St. Rose was understand and had us a car in 20 minutes! The little Suzuki Vitara was perfect for our week on the island. It handled the rough roads and hills, and was small and easy to park / navigate the narrow streets.

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Featured Review
★★★★★
October 19, 2024
Original

Perfect place to rent a car in St. Lucia. It was easy to reserve and the service was great. We had no issues with picking up or dropping off. The rates are also great. We will be using St. Rose when we visit St. Lucia because they made it effortless. Thanks!

Featured Review
★★★★★
September 26, 2024
Original

I was impressed by the high rating of St. Rose Auto Rentals compared to some of the big national brands, so I took a chance by renting local. And what a great experience it was! Someone was there as we departed customs to greet us and take us right to the car. Communication was great throughout our trip and when we got back to the airport, the same agent was there in the parking lot waiting for us. The SUV we rented was clean and durable! The roads in St. Lucia can be tough with bumps and potholes but the SUV we had handled everything with ease. Oh, and did I mention we got all this great service for less than what the national brands were charging?? I would definitely rent again from St. Rose next time I'm on the island. Suggest you do, too!

Featured Review
★★★★★
August 5, 2024
Original

I needed a car for 2 weeks and I was googling some car rentals owned locally and found St.Rose car rental. I messaged him and he replied right away. I had the luxury of getting a car available and delivered to me from the South of the island to the north the next day. The car was in great condition and it was the perfect cat that I needed. They are very reliable and easy to reach. I know exactly who I'm going to call if I need a car next time I'm visiting. I recommend St.Rose car rental. Thank you Wilson.

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Featured Review
★★★★★
June 29, 2024
Original

Fantastic communication and great service. Wilson was incredibly accommodating and made sure the car was delivered to our resort and picked it up at the airport. The drivers for drop-off and pick-up were there exactly on time. We spent about no longer than 5 minutes to handle the formalities for both drop off and pick up. Great service and fair pricing. Highly recommend!

Featured Review
★★★★★
April 21, 2024
Original

One of the best rental experiences when traveling abroad. They meet you right outside the door with the car waiting. Great prices and very nice people. Owner is a class act. Would absolutely rent from them again.

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★★★★★
November 25, 2024
Original
Great company rental, we rented a car for a week and had a great time! Thank you very much!
★★★★★
November 18, 2024
Original
It was a great service and vehicle they were very nice and delivered on time I had no problems at all with the vehicle I ll definitely be renting again
★★★★★
Local Guide October 2, 2024
Original
Had the best experience in St. Lucia thanks to this company for giving me the freedom to move about on the island in comfort. The Mr. that took my request, suggested the vehicle for my family and myself and we had enough room for everything. After watching the car I WAS initially going to rent from another company compared to the car that we took, I was thoroughly glad I went with St Rose rentals. Every-time we saw the tiny car I almost rent, my husband would laugh at me and said Good thing you listen to your husband and called this (St Rose) rental company . Had the best customer service on top of that too. The whole staff was friendly. And about the price it was really affordable. Anyone traveling to St Lucia, try them, we arrived at UVF airport and as we exit the terminal, the office was right there and the car was outside waiting.
★★★★★
September 2, 2024
Original
Five Stars. We rented a Suzuki Vitara from St. Rose for a week in St. Lucia. The vehicle was in excellent condition and worked extremely well for us. No issues. They meet you at the airport with your vehicle and that is where you return it also. I thought the price was reasonable. Friendly service. Would rent from them again. If you are planning to drive in St. Lucia, I would highly consider renting from them.
★★★★★
Local Guide September 2, 2024
Original
We rented a car from StRose auto recently for 8 days. The car was like new and reliable. We somehow ran over a nail puncturing the tire on a national holiday of all days but one call to St. Rose auto and it was changed in no time. I also accidentally forgot a valuable in the car and they graciously offered to ship it to me. Highly recommend.
★★★★★
September 2, 2024
Original
Very professional and personable. Would definitely recommend and will be using again!
★★★★★
September 2, 2024
Original
I ve had terrible experiences with rental companies abroad and I ve learned working with local rental companies tend to be better! I had someone meet me at airport! EASY! and meet me at airport with keys in hand! Checking out! & smooth and beautiful process! The car worked beautifully and AC was 10/10! NO issues! I felt very safe! & truly appreciate them!
★★★★★
September 2, 2024
Original
Very efficient and communicative. First time visiting the island and they made everything a very smooth process- would recommend!
★★★★★
Local Guide August 2, 2024
Original
Excellent service. Rental car was in great condition and the airport pickup and drop off was perfect. Highly recommend.
August 2, 2024
Original
We rented a car from St Rose Auto Rental for 10 days in July 2024. Unfortunately, our experience was very poor. The car had clearly not been serviced properly: 3 days into the rental, the ignition of the car simply stopped as we were on a steep road it was impossible to restart the car. We were lucky that a random stranger came and helped us to find out what the issue was, which unsurprisingly turned up being linked to the battery: the connection cords were very loose and we had to source a key to re-tighten them properly. As well, the battery itself was not fixed properly to the car. Separately, on the second day the car started flashing and beeping low tyre pressure signs. The back tyres were not pumped up enough. We had to go to a service station and re-pump the tyres ourselves. Finally, there was no windshield washer fluid (from the very start) I had to buy it myself at the service station and refill it. After the issue with the battery, we were worried that the issue would occur again, or that another issue would come up given how poorly serviced the car clearly had been. We called the agency and spoke to a person (who was the owner apparently, we were told later at check out) to report the issues and ask whether we could get the car swapped for a new one. The person we spoke to could not have cared less about the issues that we were facing and totally dismissed our concerns for safety, even saying that the issue with the battery was not a big problem. The way he handled the call was really shocking he had nothing better to tell us than suggesting we should send an email if we wanted to complain While it is one thing for the car not to be serviced properly or have unexpected problems, the way we were treated when reporting the issues was really inappropriate. At the end, we did not have any other issues till the end of our rental but we used the car as little as possible as we could not trust it. I had chosen to use St Rose Auto Rental to give business to a local company rather than one of the big international rental company it was a mistake that I certainly won t repeat when we visit St Lucia again, and I suggest that you think twice before using their services as well.
★★★★★
August 2, 2024
Original
Very good a reliable fast rentals in St Lucia, definitely recommended
★★★★★
August 2, 2024
Original
★★★★★
August 2, 2024
Original
Not only was our car in perfect condition but when I accidentally, went for a swim with the car keys in my pocket and its electronic components stopped working preventing me from starting the car, St Rose staff quickly drove all the way to the remote beach where I was to assist me. It was a Sunday afternoon. They are amazing.
★★★★★
July 2, 2024
Original
If you are going to be renting a car in Saint Lucia then St. Rose Auto Rental offer a great service at a competitive rate. We rented for a week in June for a family holiday. We had good communication with Wilson prior to booking who answered our queries and put us at ease, both he and Kayla were waiting for us on arrival and speedily got us set up including helpful directions when using Google maps! We did have an unfortunate problem with the car on our way to Rodney Bay, but though contact on WhatsApp Wilson quickly arranged alternate transportation for us and a replacement car was dropped off by Kayla at our hotel that same evening. The way Wilson & Kayla sorted our predicament without any real disruption to our holiday speaks volumes for their service. Thank you! We used the replacement rental throughout our stay and it was great to have that mobility to explore.
★★★★★
July 2, 2024
Original
Very seamless service. Pick up and drop off right at the airport. Good car selection and great service. Totally recommend!
★★★★★
Local Guide July 2, 2024
Original
Best price, best service and best cars. We got AWD at unbeatable price. The best part was their communication. We are very responsive on messaging channel.
★★★★★
July 2, 2024
Original
Very prompt , professional and organised car rental company
★★★★★
June 2, 2024
Original
Top Service! The reason my family and I rented from them is based on these reviews and they did not disappoint !!. Seemless meet up at the airport and drop off when we were leaving. If you are looking at other car rental places, dont even bother. with the St. Rose team you will be taken care of :)
★★★★★
June 2, 2024
Original
★★★★★
June 2, 2024
Original
Absolutely one of the best rental car experiences I have ever had in over 40 Years!
★★★★★
June 2, 2024
Original
St Rose made it super easy to rent a car in St Lucia. They had pickup and drop off right at the airport - and the communication for pickup and drop off was excellent. The car was in great shape and very durable for the mountains of st Lucia
★★★★★
Local Guide June 2, 2024
Original
Great company. I booked at the last minute and process was super smooth. Highly recommend renting a car from this company on the island. Wilson was knowledgeable and friendly, and provided excellent instructions. The car was in excellent shape.

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