Vuelacar . Alquiler de coches y furgonetas in Valladolid

4.1
★★★★☆
(25 reviews)

Working Hours

Monday 9 AM-2 PM , 4:30-8 PM
Tuesday 9 AM-2 PM , 4:30-8 PM
Wednesday 9 AM-2 PM , 4:30-8 PM
Thursday 9 AM-2 PM , 4:30-8 PM
Friday Closed
Saturday 9:30 AM-2 PM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible entrance

Contact Information

+34 639 79 22 33 vuelacarvalladolid.com

Address

P.o del Hospital Militar, 19

47007 Valladolid

Plus Code: J7R9+X3 Valladolid, Spain

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4.1
★★★★☆
25 reviews

Rating Distribution

5 stars
18 (72.0%)
4 stars
1 (4.0%)
3 stars
1 (4.0%)
2 stars
0 (0.0%)
1 star
5 (20.0%)

Most Mentioned

airport 3 terminal 2 radio station 2 vibration 2 battery 2 rental agreement 2 insurance 2
Featured Review
★★★★★
June 24, 2024
Original

Absolutamente recomendable. Manuel,el gerente,te da facilidades y soluciones en todo momento. Muy agradecido por el trato. Repetiria sin dudarlo. Muchas gracias por todo.

Translation

Absolutely recommended. Manuel, the manager, gives you facilities and solutions at all times. Very grateful for the treatment. I would repeat without hesitation. Many thanks for everything.

Featured Review
★★★★★
January 16, 2024
Original

Manuel ha sido un gran profesional. La furgoneta que hemos alquilado cumplia todas las caracteristicas que necesitabamos. Ademas en el plano personal se ha portado de maravilla. Muchisimas gracias. Repetiremos

Translation

Manuel has been a great professional. The van we rented met all the features we needed. Also on a personal level he has behaved wonderfully. Thanks a lot. We will repeat

Featured Review
★★★★★
December 20, 2023
Original

De 10.alquile una furgoneta por unos dias y quede encantado por la furgoneta y el servicio. Manuel una persona excelente. Plenamente recomendable

Translation

10.I rented a van for a few days and I was delighted by the van and the service. Manuel an excellent person. Fully recommended

Featured Review
★★★★★
February 19, 2023
Original

Muy contenta contrate para una mudanza en Madrid una furgoneta con conductor y el servicio mejor imposible, fue Manuel el que nos llevo a Madrid y super atento en todo se hizo el viaje muy bien ,lo recomiendo al cien por cien precios muy buenos y sobre todo el trato increibles tanto de Manuel como de carmen ,repetire sin lugar a duda

Translation

Very happy, I hired a van with a driver and the best possible service for a move in Madrid. It was Manuel who took us to Madrid and was super attentive in everything. The trip was made very well. I recommend it one hundred percent, very good prices and above all. the incredible treatment of both Manuel and Carmen, I will repeat without a doubt

Featured Review
★★★★★
February 15, 2022
Original

Todo genial. Reservamos una furgoneta para montar una boda cerca de Valladolid. Desde el primer momento confiamos en esta empresa por la confianza aportada y por su preocupacion por nuestro tipo de material. Todo fueron facilidades. Volveremos a contactar con ellos. Recomiendo 100%.

Translation

Everything is great. We booked a van to set up a wedding near Valladolid. From the first moment we trusted this company because of the trust it provided and its concern for our type of material. Everything was easy. We will contact them again. I recommend 100%.

Featured Review
★★★★★
January 27, 2022
Original

Reservamos un coche durante el pasado fin de semana y la verdad que la atencion recibida por Manuel fue excepcional!! Estabamos alojados en el Hotel NH, al lado de la feria de exposiciones de Valladolid, y Manuel se ofrecio recogernos para acercarnos a su oficina ya que era la primera vez que visitabamos Valladolid. Alquilamos un coche Peugeot 208, gasolina, y practicamente nuevo. Quedamos encantados con el servicio recibido, sin duda, repetiremos cuando volvamos a Valladolid.

Translation

We reserved a car last weekend and the truth is that the attention received by Manuel was exceptional!! We were staying at the NH Hotel, next to the Valladolid exhibition fair, and Manuel offered to pick us up to go to his office since it was the first time we visited Valladolid. We rented a Peugeot 208 car, gasoline, and practically new. We were delighted with the service received, without a doubt, we will repeat when we return to Valladolid.

3 found this helpful
Featured Review
★★★★★
November 30, 2021
Original

Perfecto! Manuel es amable y atento y por primera vez con una empresa de alquiler de coches no me he sentido enganada. Hemos alquilado dos veces con el y volveremos seguro. 100% recomendable!!!!

Translation

Perfect! Manuel is kind and attentive and for the first time with a car rental company I have not felt cheated. We have rented with him twice and we will return for sure. 100% recommended!!!!

1 found this helpful
Featured Review
★★★★★
November 17, 2020
Original

Contratar el alquiler del vehiculo con VuelaCar ha sido una experiencia EXCELENTE. Viajamos a Valladolid en avion el dia 2 de noviembre 2020 (festivo en Castilla y Leon). Necesitabamos un coche para viajar a Zamora, y ninguna de las companias "mas conocidas" tenia disponibilidad. Contacte con VuelaCar y me atendio Manuel, y desde el primer momento me dijo que no me preocupara, que trataria de buscar una solucion. Finalmente y pese a ser festivo, consiguio que una persona viniera a buscarnos al aeropuerto a la hora que aterrizaba nuestro avion con el coche de alquiler, nos lo entrego y pudimos viajar a Zamora ese mismo dia. La entrega del vehiculo tambien la pudimos realizar en el aeropuerto el dia de retorno, lo cual facilito infinitamente las cosas y nos permitio ahorrarnos el dinero de los trayectos en taxi desde el centro de Valladolid al aeropuerto y viceversa. La atencion ha sido impecable, y el precio muy economico. Repetire sin duda, ya no me planteo utilizar otra compania en Valladolid.

Translation

Hiring the vehicle rental with VuelaCar has been an EXCELLENT experience. We traveled to Valladolid by plane on November 2, 2020 (holiday in Castilla y Leon). We needed a car to travel to Zamora, and none of the "best-known" companies had availability. I contacted VuelaCar and Manuel helped me, and from the first moment he told me not to worry, that he would try to find a solution. Finally, despite it being a holiday, he managed to get a person to come pick us up at the airport at the time our plane landed with the rental car, he gave it to us and we were able to travel to Zamora that same day. We were also able to deliver the vehicle at the airport on the day of return, which made things infinitely easier and allowed us to save money on taxi trips from the center of Valladolid to the airport and vice versa. The service has been impeccable, and the price very affordable. I will repeat without a doubt, I am no longer considering using another company in Valladolid.

5 found this helpful
★★★★★
September 1, 2024
Original
Very good service
Translation
Muy buen servicio
★★★★★
December 1, 2023
Original
Excellent service and treatment! Thank you very much for everything Manuel!
Translation
Servicio y trato excelentes! Muchas gracias por todo Manuel!
1 helpful
December 1, 2022
Original
I give it one star because you cant give less. Terrible attention in a van rental, from the first day they were warned of the malfunction of the brakes and vibration to which at no time did they offer a response or call to solve it, on another occasion I had the battery terminals were bad and we had to do little tricks to start, apart from going and wasting time in the workshop to fix it and finally a shock absorber came loose and I had to do all the paperwork with the assistance, they didnt call again or worry about anything. It has been the first and last experience with this company.
Translation
Le pongo una estrella porque no se puede poner menos.Atencion pesima en un alquiler de furgoneta, desde el primer dia estaban avisados del mal funcionamiento de frenos y vibracion a lo cual en ningun momento ofrecieron una respuesta ni llamada para solventar, en otra ocasion tenia los bornes de la bateria mal y habia q andar haciendo truquitos para arrancar,aparte de ir y perder tiempo en el taller para arreglar y por ultimo se solto un amortiguador y tuve que hacer yo todas las gestiones con la asistencia, ellos no volvieron a llamar ni preocuparse de nada.Ha sido la primera experiencia y ultima con esta empresa.
3 helpful
December 1, 2022
Original
They give you the van without prior inspection and then they criticize you for everything, quality and disastrous service.
Translation
Te dan la furgoneta sin previa revision y luego te ponen pegas para todo , calidad y servicio nefasto .
5 helpful
Local Guide December 1, 2022
Original
We rented a van from the company in December, bad from the first moment, with no solutions or interest from either the company or the salesperson to solve it. Van limited in speed, with old sounds everywhere...among the problems we faced presented was from the day that vibration occurred when braking in the discs, not starting due to breakage in the battery terminals and the biggest fall of a shock absorber on a loaded road with the consequent consequences of changing the merchandise and delays in the clientele. Consider whether it is worth it to rent with these people a van that had 82 thousand km, it did not even have a hands-free, the radio did not work as soon as you left the city... unpresentable attention because on top of that the day We are left stranded, you dont even have a telephone number for assistance, since you contact the company directly (which will rudely pick you up if its outside of business hours) and then find your life and manage everything with the insurance, they didnt lift a finger. By the way, and this already seems regrettable to me... the van at the last hour of the day of this breakdown was already in its field ready to rent again (notice what intention to see the anomalies)
Translation
Alquilamos una furgoneta en la empresa en diciembre,mal desde el primer momento,sin soluciones ni interes ni por la empresa ni por el comercial de solucionarlo.Furgoneta limitada en velocidad,con sonidos a viejo por todos lados..entre los prpblemas que se nos presentaron fue desde el dia que se cogio vibracion al frenar en los discos,no arrancar por rotura en los bornes de la bateria y la mas gorda caida de un amortiguaor en carretera cargada con las consiguientes consecuencias de cambio de mercancia y retrasos en la clientela.Valoren ustedes si les vale la pena alquilar con esta gente un furgon que tenia 82 mil km,no tenia ni manos libres,la radio en cuanto salias de ciudad no iba...atencion impresentable porque encima el dia que nos quedamos tirados no tienes ni telefono de asistencia,ya que contactas direcyamente con la empresa (la cual te descuelga de mala leche si es fuera de horario comercial)y luego buscate tu la vida y gestiona todo con el seguro,que ellos no movieron un dedo.Por cierto y esto si que ya me parece lamentable...el furgon a ultima hora del dia de esta averia estaba ya en su campa listo para alquilar de nuevo(fijaros que intencion de ver las anomalias)
3 helpful
★★★★★
Local Guide December 1, 2022
Original
I rented a van for a small move and I was delighted with it, very comfortable and well equipped. Excellent attention and service, highly recommended.
2 helpful
★★★★★
December 1, 2022
Original
I rented a Citroen C-Elisse and the car has all the necessary amenities to make any type of trip. Thank Manuel for the very personal and close treatment on his part.
Translation
Alquile un citroen C-Elisse y el coche tiene todas las comodidades necesarias para hacer cualquier tipo de viaje. Agradecer a Manuel el trato tan personal y cercano por su parte.
1 helpful
December 1, 2022
Original
I find it surprising, mean and mean that this company is dedicated to answering the reviews that people post so that everyone who is going to rent a junk car knows what they are facing. Answers that, by the way, have been modified several times in order to cover up the drop in scores. By the way, know that all those people whom you accuse of not appearing in your files belong to the company that rented your wonderful and highly revised van, which means they have the right to give their opinion as they have directly or indirectly suffered the consequences of the breakdowns caused. . To all this, it must be said that they do not actually have a field to park their vehicles, but rather they leave them on the street, the same day after a breakdown that could have caused a tragedy and not precisely due to misuse, because if they circulate loaded in a limited vehicle, without radio because as soon as you go 20 km away it runs out of signal and so on and so on is a misuse of ours, as they will tell me.
Translation
Me parece sorprendente, ruin y mezquino que esta empresa se dedique a contestar las resenas que pone la gente con el fin de que todo aquel que vaya a alquilar una chatarra sepan a lo que se enfrentan. Contestaciones que por cierto han modificado varias veces al objeto de tapar la bajada de puntuacion. Por cierto, sepan que toda esa gente a la que acusan de no figurar en sus ficheros, pertenecen a la empresa q alquilo su maravillosa y revisadisima furgoneta, con lo cual tienen derecho a opinar al haber sufrido directa o indirectamente las consecuencias de las averias ocasionadas. A todo esto, decir que efectivamente no disponen de campa para aparcar sus vehiculos, sino que los dejan en la calle, el mismo dia tras una averia que pudo haber ocasionando una tragedia y no precisamente por un mal uso, porque si circular cargado en un vehiculo limitado, sin radio porque en cuanto sales a 20 km se queda sin senal y asi un largo etcetera es un mal uso nuestro, pues ya me diran.
5 helpful
★★★★★
December 1, 2022
Original
Excellent service. The gentleman is very kind. We will repeat
Translation
Excelente servicio. El senor muy amable. Repetiremos
★★★★★
Local Guide December 1, 2021
Original
I made a move and the van was super good. The man was super kind and he really didnt change
Translation
Hice una mudanza y la furgoneta super bien.. El senor super amable y de verdad no cambio
3 helpful
★★★★
December 1, 2021
Original
★★★
Local Guide December 1, 2021
Original
December 1, 2020
Original
★★★★★
Local Guide December 1, 2020
Original
Exceptional service. I was flying to the airport on Saturday afternoon and all the agencies are closed. Mr. Manuel offered to not only do me the favor of opening the door to give me the vehicle, but he also came to pick me up at the airport. Wonderful service! and kindness. thank you so much
Translation
Excepcional servicio. Volaba al aeropuerto el sabado por la tarde y todas las agencias estan cerradas. el Sr. Manuel me ofrecio no solo hacerme el favor de abrir para entregarme el vehiculo, sino que vino a recogerme al aeropuerto. Una maravilla de servicio! y de amabilidad. muchas gracias
3 helpful
★★★★★
Local Guide December 1, 2020
Original
A wonderful car and service, the only ones with flexible schedules and that also come to deliver to the airport. Without a doubt the most professional agency I have worked with
Translation
Una maravilla de coche y de servicio, los unicos cin flexibilidad de horarios y que ademas vienen a entregar al aeropuerto. Sin duda la agencia mas profesional con la que he trabajado
3 helpful
★★★★★
December 1, 2020
Original
Excellent treatment, help and predisposition. Very grateful to Manuel for everything.
Translation
Excelente trato, ayuda y predisposicion. Muy agradecido a Manuel por todo.
2 helpful

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