Europcar in Valladolid

3.7
★★★★☆
(230 reviews)

Bienvenido a Europcar Valladolid, agencia de alquiler de coches. Nuestra oferta diaria incluye una atencion inmejorable, vehiculos nuevos y precios competitivos. Tanto si deseas alquilar un coche por trabajo o por placer como si necesitas un coche (urbano, familiar o de lujo), una furgoneta o un camion, Europcar tiene el vehiculo de alquiler perfecto para ti. Alquilar un coche o una furgoneta es ahora mas sencillo que nunca, gracias al sistema de reserva online disponible en nuestra web o en nuestra app. Recoger y dejar tu vehiculo nunca habia sido tan facil. !Que disfrutes del viaje!

Working Hours

Monday 8 AM-1:30 PM , 4-8 PM
Tuesday 8 AM-1:30 PM , 4-8 PM
Wednesday 8 AM-1:30 PM , 4-8 PM
Thursday 8 AM-1:30 PM , 4-8 PM
Friday Closed
Saturday 9 AM-1 PM
Sunday Closed

Location

Business Features

From the business
  • Identifies as women-owned
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • Wheelchair-accessible seating

Contact Information

+34 983 30 74 61 europcar.es

Address

Estacion Renfe, C. de Recondo, S/n

47007 Valladolid

Plus Code: J7VF+69 Valladolid, Spain

Photo Gallery

Featured

Featured

By owner

By owner

Street View & 360deg

Street View & 360deg

3.7
★★★★☆
230 reviews

Rating Distribution

5 stars
122 (53.0%)
4 stars
31 (13.5%)
3 stars
19 (8.3%)
2 stars
9 (3.9%)
1 star
49 (21.3%)

Most Mentioned

office 11 price 9 speed 4 return 4 scammers 4 date 3 management 3 afternoon 3 june 2 security deposit 2
Featured Review
November 1, 2024
Original

Son unos incompetentes, ya que en el mes de junio mi coche fue chocado y mi mutua me facilito un coche de sustitucion de esta empresa, al finalizar el tiempo del coche de sustitucion, un mes despues recibo un cargo a mi cuenta de telpark en donde el dicho coche hizo la utilizacion de un parking por varios dias y por una cantidad elevada, me he contactado con ellos y me han dicho que no pueden hacer nada porque no tienen los datos del cliente el cual tiene el coche en esa fecha, lo cual me parece inaudito porque toda empresa para sus ventas o alquileres en este caso deben tener una base de datos para cualquier situacion y en este caso seria de hacerle el cargo a la persona que hizo utilizacion de este coche y no a mi que no lo he utilizado.

Translation

They are incompetent, since in the month of June my car was crashed and my insurance company provided me with a replacement car from this company, at the end of the time of the replacement car, a month later I receive a charge to my telpark account where The said car used a parking lot for several days and for a high amount, I have contacted them and they have told me that they cannot do anything because they do not have the data of the client who has the car on that date, which It seems unprecedented to me because every company Your sales or rentals in this case must have a database for any situation and in this case the charge would be made to the person who used this car and not to me who has not used it.

Featured Review
October 29, 2024
Original

Son unos sinverguenzas alquile un coche el coche perfecto casi nuevo todo bien pero cuando fui a recogerlo la ultima vez me dije ron que habia una fianza de 500 euros y bueno vale pero esta vez la fianza era de 800 en lo cual me parecia un abuso tenia a las 10 para recoger el coche en lo cual llegue tarde como a las 11.50 lo cogi y el dia de la devolucion lo devolvi a las 13.00 la chica de la oficina me dijo que esta a dentro del margen de devolucion y ahora an pasado 18 dias no me an devuelto la fianza aun y encima me dicen que devolvi el coche por la tarde que es mentira me cobran 50 euros de un dia a mayores y sigo sin recivir mi fianza en fin son unos impresentables no recomiendo para nada el trato recivido y encima me dicen obligado que en la encuesta ahy que poner buena servicio, buen servicio los cojones no vuelvo mas ni de cona en mi vida

Translation

They are scoundrels, I rented a car, the perfect car, almost new, everything was fine, but when I went to pick it up the last time, Ron told me that there was a deposit of 500 euros, and well, okay, but this time the deposit was 800, which seemed like an abuse, I had at 10 to pick up the car in which I arrived late around 11:50 I picked it up and on the day of the return I returned it at 1:00 p.m. the girl at the office told me that it is within the return window and now 18 days have passed They have not returned my deposit yet and on top of that they tell me that I returned the car in the afternoon which is a lie they charge me 50 euros a day for adults and I still have not received my deposit in short they are unpresentable I do not recommend at all the treatment received and on top of that They tell me I'm forced to say that in the survey there's good service, good service, damn it, I won't come back again, no way in my life.

Featured Review
September 30, 2024
Original

Si quieres que mientan en el informe de entrega del vehiculo, que te traten mal y cuando llames a quejarte te falten al respeto. Este es tu sitio para alquilar.

Translation

If you want them to lie on the vehicle delivery report, treat you badly and when you call to complain they disrespect you. This is your place to rent.

1 found this helpful
Featured Review
★★★★★
August 8, 2024
Original

Estuve una semana con un coche y todo fue perfecto, buena atencion, coche limpio y me arreglo la semana sin un problema, mi experiencia notable

Translation

I spent a week with a car and everything was perfect, good service, clean car and they fixed the week without a problem, my experience was remarkable

Featured Review
★★★★★
July 25, 2024
Original

El personal me atendio muy bien las dos veces que he alquilado con ellos. Y siempre me han entregado el modelo de vehiculo que reserve.

Translation

The staff took great care of me both times I have rented with them. And they have always delivered the vehicle model that I reserved.

Featured Review
★★★
April 30, 2024
Original

Alquile un coche hace una semana y lo entregue hoy. El vehiculo, impecable. Funciono perfecto. Pero no se si es que el personal esta muy quemado o es politica de la compania, pero tanto a la entrega como en la devolucion, el trato fue bastante brusco y serio. Un poco mas de amabilidad y una sonrisa para el cliente siempre se agradece.

Translation

I rented a car a week ago and delivered it today. The vehicle, impeccable. It worked perfect. But I don't know if it's because the staff is very burned out or if it's company policy, but both during delivery and return, the treatment was quite abrupt and serious. A little more kindness and a smile for the customer is always appreciated.

1 found this helpful
Featured Review
★★★★★
November 15, 2019
Original

Very good, perfect stuff and price ok.

Featured Review
October 16, 2019
Original

I really don't like Europcar. I can never log in to their website with my user name and password and it takes them weeks to reply to my 'Contact Us' messages. They take me for granted and I do not like that.

1 found this helpful
★★★★★
Local Guide November 24, 2024
Original
Very big help getting home, good service
Translation
Tres grande aide pour rentrer chez moi, bon service
★★★★★
November 17, 2024
Original
Excellent service
Translation
Excelente servicio
★★★★★
November 3, 2024
Original
November 1, 2024
Original
★★★★★
November 1, 2024
Original
Excellent treatment, impeccable service
Translation
Trato excelente, servicio impecable
★★★★★
November 1, 2024
Original
★★★★
November 1, 2024
Original
★★★★★
October 1, 2024
Original
Very good attention in the delivery of the car and very good vehicle!
Translation
Muy buena atencion en la entrega del coche y muy buen vehiculo!
★★★★★
Local Guide October 1, 2024
Original
The girls at the reception were very friendly, they explained everything to me in detail. Easy and simple delivery and return of the vehicle.
Translation
Las chicas de recepcion muy amables, me explicaron todo detalladamente. Entrega y devolucion del vehiculo facil y sencillo.
★★★★★
Local Guide October 1, 2024
Original
★★★★★
October 1, 2024
Original
★★★★★
October 1, 2024
Original
★★★★★
October 1, 2024
Original
Very good attention from the staff and many facilities, both for collection and delivery. Also the change management I had to do.
★★★★★
Local Guide September 1, 2024
Original
Individualized treatment, new cars from top brands and always clean.
Translation
Trato individualizado, coches nuevos de primeras marcas y siempre limpios.
★★★★★
Local Guide September 1, 2024
Original
Good attention and very polite
Translation
Buena atencion y muy educadas
★★★★★
September 1, 2024
Original
Good deal, they offered me a better vehicle, upon payment
Translation
Buen trato, me ofrecieron un vehiculo mejor, previo pago
★★★★★
September 1, 2024
Original
Speed and good service
Translation
Rapidez y buena atencion
September 1, 2024
Original
The woman in the office... The impression she gave me is one of great reluctance and she didnt even look at us when speaking.
Translation
La mujer que esta en la oficina... La impresion que me ha dado es de mucha desgana y ni siquiera nos miro al hablar.
1 helpful
★★★★★
September 1, 2024
Original
★★★★★
Local Guide September 1, 2024
Original
Everything is perfect, the only thing is that you are without enough cars!!
Translation
Todo perfecto lo unico que estais sin coches suficientes!!
★★★★★
August 1, 2024
Original
August 1, 2024
Original
I ask for a Ford Focus and they give me a Dr5 that was not going well on the road. I passed the long distance from Cerezo de abjo to the Madrid airport
Translation
Pido un ford focus y me dan un Dr5 que no iba bien en carretera.Las pase canuta de Cerezo de abjo al aeropuerto de Madrid
2 helpful
★★★★★
August 1, 2024
Original
★★★★★
Local Guide August 1, 2024
Original
★★★★★
Local Guide July 1, 2024
Original
★★★★★
July 1, 2024
Original
★★★★★
July 1, 2024
Original
★★★★★
July 1, 2024
Original
Everything correct, good car rental service.
Translation
Todo correcto, buen servicio de alquiler de coches.
★★★★★
July 1, 2024
Original

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