Noleggio Auto Maggiore - Torino Stazione Porta Susa in Turin

3.2
★★★☆☆
(85 reviews)

Di proprieta dall'aprile 2015 di Avis Budget Group, leader mondiale nella fornitura di servizi di autonoleggio, Maggiore opera nel settore del noleggio auto da oltre 70 anni. Da sempre focalizzata sull'offerta di un servizio di qualita, Maggiore vanta un ecosistema di soluzioni di mobilita per ogni esigenza e per ogni durata. Le sue attivita differenziano il brand in termini di flessibilita e di offerta di trasporto integrato attraverso partnership esclusive e innovazione tecnologica. Con un network capillare in Italia e una flotta che va dalle city car alle berline di rappresentanza, dalle station wagon ai SUV, sempre rigorosamente puliti e sanificati ad ogni noleggio, per offrire ai clienti un'esperienza di viaggio in totale sicurezza.

Working Hours

Monday 9 AM-12:30 PM , 2-5 PM
Tuesday 9 AM-12:30 PM , 2-5 PM
Wednesday 9 AM-12:30 PM , 2-5 PM
Thursday 9 AM-12:30 PM , 2-5 PM
Friday 9 AM-12:30 PM , 2-5 PM
Saturday 9 AM-12 PM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+39 011 440 9231 maggiore.it

Address

Via Giuseppe Giusti, 1

10121 Turin

Plus Code: 3M98+VP Turin, Metropolitan City of Turin, Italy

Photo Gallery

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Street View & 360deg

Street View & 360deg

3.2
★★★☆☆
85 reviews

Rating Distribution

5 stars
27 (31.8%)
4 stars
19 (22.4%)
3 stars
9 (10.6%)
2 stars
2 (2.4%)
1 star
28 (32.9%)

Most Mentioned

insurance 7 price 6 debit card 3 garage 2 web page 2 cost 2 check-in 2 pay 2
Featured Review
★★★★★
September 9, 2023
Original

The office that you do check-in is now located 2 blocks outside Puorta Nuova Station, in Via San Secondo 9. After check-in you go back to Puorta Nuova Station to pick-up the car.

Featured Review
October 24, 2022
Original

I walked all around porta nuova and I couldn't find the place. There are no contact numbers where I can call and ask for directions... I found sixt instead (in porta nuova)

Featured Review
December 9, 2021
Original

Those people are thieves. For some obscure reason, I was forced to subscribe an awfully expensive insurance for a car (150EUR for a day and a half of rental) that barely worked and was never contacted again by the customer service when I submitted a complaint after my trip. The sales representative were unprofessional and agressive, in short it is a rip off on all levels. If you somehow care about your mental health, I beg you not go there. Take the train, the plain, go to the competition or even stay at home, your wallet and nerves will be thankful.

1 found this helpful
Featured Review
July 12, 2019
Original

I did not hate the place, but the service was awful. First I was forced to subscribe full coverage insurance because I had Italian passport and British driving licence, spending three times what initially planned. Then the car had starting problems... This can happen, but it took 1.5 HOURS to talk with the emergency operator. 1.5 hours under the July sun in Turin with a six year old child. I'll never rent again from them.

Featured Review
April 26, 2019
Original

I rented my car from Malpensa and returned it here. Everything started nice and smooth, but the troubles started after my holidays when my credit card was charged an extra 105 euros. I had a booking via Rentalcars and already paid for the rental. At the desk my credit card was charged with one way fee as I was returning my car in Turin and extra 50EUR in case I return the car with empty gas tank - everything that I had already considered. When I had returned the car and was back home, I was charged extra 100EUR, which Rentalcars started investigating on my behalf. It turned out that Maggiore charged extra from me for taking the car a few minutes before the time written in the booking and also for late return. The office at the Turin train station had written my return time 4 hours later than it actually was, and therefore I was charged for an additional day, although the personnel at the desk confirmed that I was there in time. A total scam and currently it doesn't look like I can do anything to get my money back as Rentalcars is saying that it is between me and Maggiore. AVOID!!!

Featured Review
★★★
August 13, 2018
Original

Car was dirty when I got it. The guy was helpful and told me all I wanted. The condition of the car did not correspond well with the condition. It had done only 11,000Km, yet engine was knocking on every gear. I think they tamper meters. Took it because it was the cheapest.

Featured Review
January 8, 2018
Original

Very unprofessional, education and politeness does not mean much to them. Signs with wrong directions were posted around the station. I was given a very dirty car both inside and out. Would recommend to stay away from this Maggiore branch. Good luck if you booked with them.

Featured Review
October 26, 2016
Original

Don't hire car without excess insurance. They blocked 1200 euros on my credit card and this money will be released in a month!! The operator does not know the rules. Better to go to another trusted company.

4 found this helpful
★★★★★
Local Guide October 2, 2024
Original
★★
September 2, 2024
Original
After ensuring the possibility of choosing between several cars, they take me to the garage where there is only one available car. The machine was delivered to me dirty and extremely damaged. With all the money I had to give him it was unacceptable treatment.
Translation
Dopo aver assicurato la possibilita di scegliere tra diverse macchine mi portano al garage dove di macchine disponibili ce n e solo una. La macchina mi e stata consegnata sporca ed estremamente danneggiata. Con tutti i soldi che ho dovuto dargli e stato un trattamento inaccettabile.
April 2, 2024
Original
February 2, 2024
Original
The person who manages when you call him is never at the station and is not friendly at all
Translation
La persona che gestisce quando la chiami non e mai in postazione e poi non e per niente gentile
★★★★
Local Guide January 2, 2024
Original
★★★★★
Local Guide December 2, 2023
Original
★★★★
Local Guide December 2, 2023
Original
Strategic location. Smart service guys. Be careful when returning: the garage is crowded and the return can be long.
Translation
Posizione strategica. RagazI al servizio in gamba. Attenzione alla restituzione: il garage e affollato e la riconsegna puo essere lunga.
December 2, 2023
Original
If I could I would give 0 stars! I made an online reservation, they didnt deliver the car to me because according to them the card presented couldnt be accepted when its written in black and white that Visa debit cards are accepted, and they dont even refund the amount already paid due to THEIR failure. Bad, bad, bad. Never again.
Translation
Se potessi darei 0 stelle! Effettuata una prenotazione online, non mi hanno consegnato lauto perche secondo loro la carta presentata non poteva essere accettata quando e scritto nero su bianco che sono accettate carte di debito Visa, e non rimborsano nemmeno limporto gia pagato per una LORO mancanza. Pessimi, pessimi, pessimo. Mai piu.
★★★★
Local Guide December 2, 2023
Original
December 2, 2023
Original
Scam. We tried to rent a car, we paid for the reservation and when it came time to pick up the car they told us that we cannot pay with a VISA debit card, when the website expressly says that it is possible. I dont know if they will refund our reservation... they are scammers
December 2, 2023
Original
Ali Baba and the 40 real life thieves. If you want to be robbed at gunpoint and left with your pants around your ankles, this is your place. First of all, on the website it says that you can pay with a credit or debit card, when paying in the office with a debit card they tell us that it is only possible with a credit card. Secondly, when making the reservation, we indicated that the driver was different from the reservation holder, something that is allowed when making the reservation. In conclusion, hands up, this is a robbery. We are waiting for our reservation to be returned to us. Thanks greetings
Translation
Ali Baba y los 40 ladrones real Life. Si quieres que te roben a mano armada y te dejen con los pantalones por los tobillos este es tu sitio. En primer lugar, en la pagina web pone que puedes pagar con tarjeta de credito o debito, al pagar en oficina con tarjeta de debito nos dicen que solo es posible con tarjeta de credito. En segundo lugar, al realizar la reserva, indicamos que el conductor era diferente al titular de la reserva, algo que se permite al realizar la misma. En conclusion, manos arriba esto es un atraco. Estamos a la espera de que nos devuelvan la reserva. Gracias, un saludo
★★★★★
Local Guide December 2, 2023
Original
Local Guide December 2, 2023
Original
Never again! They dont have enough cars and invent excuses to not give you a car.
★★★★★
Local Guide December 2, 2023
Original
December 2, 2023
Original
We rented a car at the Turin airport a week and a half before visiting the agency. We tried to extend the rental or return the car at a different destination. We were told by the telephone customer service in English to go to any of the branches to arrange the matter. We came to this branch, on Google it appeared open but it was closed. For about half an hour there was an employee there who slowly treated one customer. There is no air conditioning in the office, the employee spoke only Italian, was impatient and didnt try to help us and said nothing could be done. So why did they send us there?
Translation
. . , .
December 2, 2023
Original
NEVER AGAIN!!! if you dont take out insurance (where they really make money), they will find a way to charge you for damage. write to After rental and they only reply with no pre-existing damage. you leave your car during working hours and they dont check you in. a scam agency, they attract you with affordable prices, they earn a lot from something else!. pay. 10 euros more per day but go to someone more serious.
Translation
MAI PIU!!! se non sottoscrivi assicurazione (da dove ci guadagnano realmente) , troveranno il modo per addebitarti un danno. scrivi all After rental e ti rispondono solo con danno non preesistente . lasci l auto in orario di lavoro e non ti fanno check in. una agenzia di truffa,vi attirano con prezzi convenienti, tanto guadagnano da altro!. pagate. 10 euro in piu al giorno ma andate da qualcuno piu serio.
2 helpful
★★★★★
December 2, 2022
Original
Negative experience. The edge chains did not go to the Suspended vehicle. The gendarmerie of Besacon (France) to which the Our thanks helped us in this difficult undertaking. Morale broke after just 10 km. I purchased other chains of the same type (tyre 205/55/r17) which Sixt neither refunded me nor responded to my request. Mail. I challenge anyone to fit such chains on that car. Not recommended I have to consider that after the experience the company refunded me for the chains purchased and offered me 20% on a new rental... I can say that the company is very serious about customer care.
Translation
Esperienza negativa. Le catene di bordo non sono andate al Veicolo molleggiato. La gendarmeria di Besacon ( Francia) a cui va il Nostro grazie ci ha aiutato nell impresa non facile. Morale si e rotta dopo appena 10 km. Ho acquistato altre catene dello stesso tipo (pneumatico 205/55/r17) che la Sixt non mi ha rimborsato ne mi risposto alla Mail. Sfido chiunque a montare tali catene su quell auto. Sconsigliato Devo considerare che dopo L esperienza la Societa mi ha rimborsato le catene acquiate e mi ha offerto il 20% su un nuovo Nolleggio.. posso dire che la societa e molto seria sulla cura del cliente.
1 helpful
★★★★★
Local Guide December 2, 2022
Original
★★★★
December 2, 2022
Original
Optimal
Translation
Ottimo
December 2, 2022
Original
Terrible service, they are thieves. I rented the car for 3 days with them, they give you bad information and then charge you additional charges. The rental cost me 120 and the extra charges invented by them were 140 euros. The extras cost me more than the car rental. Be careful and do not contract with them. Very bad experience, they have no way to prove these additional expenses.
Translation
Pesimo servicio, son unos ladrones. Rente el carro por 3 dias con ellos, te dan mala informacion para luego hacerte cargos adicionales. La renta me costo 120 y los cargos extras inventados por ellos fueron de 140 euros. Me costo mas los extras que la renta del carro. Tengan cuidado y no contraten con ellos. Muy mala experiencia, no tienen ni forma de probar estos gastos adicionales.
★★★★★
Local Guide December 2, 2022
Original
★★★★★
Local Guide December 2, 2022
Original
Punctual and precise service. Friendly and helpful staff. Good car park and convenient location. Prices are also competitive. Excellent point of reference in the station for those who need a car
Translation
Servizio puntuale e preciso. Personale gentile e disponibile. Buon parco auto e comoda la location. Anche i prezzi sono competitivi. Ottimo punto di riferimento in stazione per chi ha bisogno di unauto
★★★★
Local Guide December 2, 2022
Original
★★★★★
December 2, 2022
Original
I wanted to compliment the service received, friendly and approachable staff, low costs compared to the competition, booking made by telephone.
Translation
Volevo fare i complimenti per il servizio ricevuto, personale simpatico e alla mano, costi contenuti rispetto alla concorrenza, prenotazione effettuata per telefono.
★★★★
Local Guide December 2, 2022
Original
Perfect for those arriving at Porta Nuova station. Recent and well-maintained car. Friendly staff and quick procedures.
Translation
Perfetto per chi arriva alla stazione Porta Nuova. Vettura recente e ben tenuta. Personale gentile e pratiche veloci.
★★★★★
December 2, 2022
Original
★★★★★
Local Guide December 2, 2022
Original
★★★
Local Guide December 2, 2022
Original
poor service: the owner was absent and replaced by a grumpy person who wasnt up to par. Brand new and perfectly efficient car.
★★★★★
Local Guide December 2, 2021
Original
★★★★
December 2, 2021
Original
★★★★★
Local Guide December 2, 2021
Original
Very nice lively place
Translation
Tres belle place animee
★★
Local Guide December 2, 2021
Original
★★★★
Local Guide December 2, 2021
Original
★★★★
Local Guide December 2, 2020
Original
Good choice near airports and railways
Translation
Buona scelta vicino aereporti e ferrovie
★★★★
Local Guide December 2, 2020
Original
Clear prices and no surprises or unexpected events. Cars kept discreetly
Translation
Prezzi chiari e senza sorprese o imprevisti. Vetture tenute discretamente
★★★
December 2, 2020
Original
December 2, 2020
Original
Bad experience, I rented a car for a weekend two years ago and two years later they send me invoices for additional amounts of I dont even know what. One was a 15 minute return delay which was caused by them because there was a queue at the office and they made me leave the keys there saying that everything was fine and instead they then registered the late return. Furthermore, it is the only rental I have had where they dont deliver the car to you with a full tank, so you dont know how you can return it with the same amount of petrol. Really professional. Its a shame because I have it 5 minutes from home and if I had been happy with it I would have used it several times.
Translation
Pessima esperienza, ho noleggiato un auto per un weekend due anni fa e a distanza di due anni mi inviano fatture per importi aggiuntivi di non si sa nemmeno cosa. Una di un ritardo di riconsegna di 15 minuti che fu causata da loro perche cera la coda in ufficio e mi hanno fatto lasciare li le chiavi dicendo che era tutto a posto e invece hanno poi registrato la riconsegna in ritardo. Inoltre e lunico noleggio che mi e capitato in cui non ti consegnano lauto con il pieno, per cui non si sa come fai a restituirgliela con la stessa quantita di benzina. Davvero poci professionali. Peccato perche ce lho a 5 minuti da casa e mi fossi trovata bene lo avrei utilizzato piu volte.
2 helpful
Local Guide December 2, 2020
Original
I used the service free of charge through insurance in May 2020. Despite the agreed free fee, they mistakenly charged 711 to my card which I suddenly saw disappear from my account. After reporting the error they returned the 711 to me after a month. As soon as they returned them to me, I found another 521 erroneously charged to my card and my account was drained again. Today I receive an invoice from them after almost two months (the period they make you wait for the credit) for -521 . Convinced and happy, I look at the banks app to make sure I have received the credit back but... I find a nice deal - 711. So after about two months, when I thought I was done with this SHAMEFUL MATTER, I find myself back to the beginning. They owe me 711+521 which they took from me by mistake and will I have to wait another 60 days to get it back? 5/11/2020 I update the post by saying that they finally paid me everything. However, as a precaution while waiting for the last credit, I blocked the card.
Translation
Ho usufruito del servizio a titolo gratuito tramite assicurazione nel mese di maggio 2020. Nonostante la gratuita pattuita hanno erroneamente addebitato sulla mia carta 711 che mi sono vista sparire all improvviso dal conto. Dopo aver segnalato l errore mi hanno restituito i 711 dopo un mese. Appena mi hanno restituiti quelli, mi trovo altri 521 addebitati erroneamente sulla carta e conto di nuovo prosciugato. Oggi ricevo una fattura da parte loro dopo quasi due mesi (periodo che ti fanno attendere loro per il riaccredito) di -521 . Convinta e felice guardo sull app della banca per assicurarmi di aver ricevuto il riaccredito ma... trovo un bel - 711 . Cosi dopo circa due mesi , quando pensavo di aver concluso con questa FACCENDA VERGOGNOSA mi ritrovo al punto da capo. Mi devono 711+521 che mi hanno preso erroneamente e dovro aspettare altri 60 gg per riaverli? 5/11/2020 Aggiorno il post dicendo che finalmente mi hanno saldato tutto. Per precauzione in attesa dell ultimo riaccredito ho bloccato la carta pero.
4 helpful
★★★
Local Guide December 2, 2019
Original
Because it needs... A little expensive
Translation
Perche ha bisogno... Un poco cari

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