Youcar Rent a Car in Torremolinos
4.2
★★★★☆
(61 reviews)
Somos una empresa de alquiler de coches en Torremolinos. Entregamos coches en casi toda la costa de Malaga, desde la estacion de Tren hasta hoteles de Estepona. Servicio personalizado, entregamos coches a domicilio bajo peticion, coches seminuevos y nuevos.
Working Hours
Monday
8 AM-2 PM
Tuesday
8 AM-2 PM
Wednesday
8 AM-2 PM
Thursday
8 AM-2 PM
Friday
8 AM-2 PM
Saturday
8 AM-2 PM
Sunday
8 AM-2 PM
Location
Business Features
From the business
- Identifies as women-owned
Accessibility
- Wheelchair-accessible entrance
Contact Information
+34 615 84 05 47 youcar.esAddress
Av. Carlota Alessandri, 33, Local 4
29620 Torremolinos
Plus Code: JF6V+MX Torremolinos, Spain
Photo Gallery
Featured
By owner
Exterior
Street View & 360deg
4.2
★★★★☆
61 reviews
Rating Distribution
5 stars
46 (75.4%)
4 stars
2 (3.3%)
3 stars
1 (1.6%)
2 stars
2 (3.3%)
1 star
10 (16.4%)
Most Mentioned
price
13
hotel
4
fine
3
email
3
pay
3
news
2
luck
2
AC
2
greeting
2
phone
2
Featured Review
★★★★★
January 29, 2024
Original
Very friendly staff Car was clean Paperwork easier than expected Would recommend
Featured Review
★★★★★
October 25, 2023
Original
Brilliant Service. Hired a car from Torremolinos to drive to Gibraltar for the day. Dropped the car to the hotel and turned up on time. Very friendly rep who explained everything very clearly in English. Picked the car up from the hotel as well. Nice car which was fulled up and clean. Brilliant . Thank-you .
1 found this helpful
Featured Review
★
September 7, 2023
Original
Was open when we googled the place took a EUR10 uber to get here to find it closed even though it was during their open hours and open online, called the number and told they weren't on location and would be 25 minutes minimum before they showed up and didn't have the package available we wanted and could only avail of a more expensive package which wasn't negotiable
Featured Review
★★★★★
January 30, 2023
Original
The car was booked as last minute on the phone - quick feedback, excellent service, superb price
Featured Review
★★★★★
January 25, 2023
Original
Rentet a car 18th of January 2023 to drive to Gibraltar and back to Torremolinos. The car was delivered to the hotel. Youcar's representative delivered the car on time and I just dropped off the keyes in the reception when I got back. It could not be any easier to rent a car. The car was nice and comfortable to drive. I will definitely rent from this company again.
1 found this helpful
Featured Review
★★★★★
December 22, 2022
Original
I rented a car for 24 hours to drive to Gibraltar and then to Marbella with my wife and young son. They provided me with a baby seat and a very modern clean car. To remove any excess on the insurance (EUR600) you have the option to pay EUR10 on top of the hire price. So for a car, baby seat and full insurance cost me a total of EUR74. Amazing price and very nice car. The only thing I could improve would be that the baby seat was securely fitted by the company. But I checked any way so no issue. Thanks for a a great experience. I hire cars regularly worldwide and this is the best I've had
Featured Review
★★★★★
January 30, 2022
Original
Delighted with the service! Within moments of stepping inside the office we had a car waiting outside ready to go. Lovely staff, everything went smoothly, paperwork took no time at all.
Featured Review
★★★★★
December 17, 2019
Original
Because of my job I fly often to Malaga. A very excellent service. Cars are news and always spotless. Javi is really helpful, outgoing and efficient.
★★★★★
Local Guide
October 1, 2024
Original
Great deal. The car we rented was very well cared for and working perfectly. We will rent it again.
Translation
Trato estupendo. El coche que alquilamos muy cuidado y funcionando perfectamente.repetiremos alquiler .
★★★★
August 1, 2024
Original
★★★★★
July 1, 2024
Original
We are very happy with the companys car rental service. The service, both by phone and in person, has been perfect at all times. The car ran perfectly and was very clean, I dont think you could ask for more :) Totally recommended, honestly.
Translation
Nosotros estamos muy contentos con el servicio de alquiler de coches de la empresa. La atencion, tanto por telefono como en persona, ha sido perfecta en todo momento. El coche funcionaba perfectamente y estaba muy limpio, no creo que se pueda pedir mas :) Totalmente recomendable, sinceramente.
★★★★★
Local Guide
July 1, 2024
Original
They treated me great
Translation
Me atendieron genial
★★★★★
June 1, 2024
Original
We had the chance to book a car with Youcar Rent a Car for a few days. We were impressed by their professionalism, their warm welcome, and their advantageous prices. As a bonus, we had a new, clean car with no deposit worries. A big thank you to Javier and his team for their flexibility, good humor and efficiency. I highly recommend them and will use them for my next stay in Torremolinos. Many thanks to you!
Translation
Nous avons eu la chance de reserver une voiture chez Youcar Rent a Car pour quelques jours. Nous avons ete impressionnes par leur professionnalisme, leur accueil chaleureux, et leur tarif avantageux. En prime, nous avons eu une voiture neuve et propre sans soucis de caution. Un grand merci a Javier et son equipe pour leur flexibilite, leur bonne humeur et leur efficacite. Je les recommande vivement et je ferai appel a eux pour mon prochain sejour a Torremolinos. Un grand merci a vous !
★★★★★
May 1, 2024
Original
100%100 recommended
Translation
100%100 recomendable
★★★★★
Local Guide
February 1, 2024
Original
Quickly and get the formalities sorted out. The car was available for collection at the agreed time. 100% service
Translation
Szybo i sprawie za atwienie formalno ci. Samochod by do obioru w umowionym czasie. Obs uga 100%
★★★
January 1, 2024
Original
★
January 1, 2024
Original
It would be better for him to send the fines when they are issued, because I dont see it as normal for him to send it to me 3 months later and without justifying it, you already know what you do... but you will have news... those of you who rent a car dont trust me. I recommend it
Translation
Mas le valia mandar las multas cuando las ponen,porque no veo normal que me la mande 3 meses despues y sin justificarla,ya sabeis lo que haceis ya....pero ya tendreis noticias..los que alquiles un coche no os fieis no lo recomiendo
★
January 1, 2024
Original
I do not recommend it at all, poor customer treatment, bad attitude and a lot of carelessness. Very bad experience, with few cars to choose from and some of them in poor condition. Nothing more to say and it bothered me too much to write shameless people! Greetings and good luck.
Translation
No lo recomiendo para nada, mal trato al cliente mala actitud y mucha dejadez. Malisima experiencia, con pocos coches a elegir y algunos de ellos en mal estado. Nada mas que decir y demasiado me molesto en escribir sinverguenzas! Un saludo y suerte.
★
January 1, 2024
Original
Edit as answer: We have reviewed the complaint that you have sent us and it does not actually have a discount period, because what you have done originally is NOT PAY THE ORIGINAL COMPLAINT. The DGT does not take two months to send a radar complaint, and on the letterhead it makes it very clear that it is an executive action to levy an unpaid fine. Dont worry, you will hear from us much sooner than you imagine. -------------------------------------------- Original review: What you should do is be legal and not be untrue as you are doing. First of all, what you say is a lie because you received the complaint on October 16, when it was still on the payment date with the corresponding reduction, but you do not send it until a month later, when the total must be paid. of the complaint. Who guarantees that you have not only paid the 50 and now want to earn more money with what you have charged me? What they have done in this case is completely immoral. What we are demanding from you is the justification of how much and when you have paid the fine. And the least you should do is, in your case, have contacted the client beforehand and let us know what had happened and how to proceed instead of deducting the money directly from the card. In addition to this, instead of responding only to the reviews, it would also be better for them to respond to the emails that are sent to them and to which they have not paid any attention. His way of acting is not recommended.
Translation
Edito como respuesta: Hemos revisado la denuncia que nos ha hecho llegar y efectivamente no tiene periodo de descuento, porque lo que ustedes han hecho en origen es NO PAGAR LA DENUNCIA ORIGINAL. La DGT no tarda dos meses en enviar una denuncia de radar, y en el membrete pone muy claro que es una actuacion ejecutiva para exaccion de multa impagada. No se preocupe que mucho antes de lo que se imagina tendra noticias nuestras. ----------------------------------------------- Resena original: Ustedes lo que deberian de hacer es ser legales y no faltar a la verdad como esta haciendo. Lo primero de todo es mentira lo que dice porque la denuncia la recibieron el dia 16 de octubre, cuando aun estaba en fecha de pago con la reduccion correspondiente, pero ustedes no la envian hasta pasado un mes despues, cuando hay que pagar ya el total de la denuncia. ?Quien garantiza que usted no ha pagado solo los 50 y ahora quiere ganar mas dinero con lo que usted me ha cobrado? Lo que han hecho en este caso es inmoral completamente. Lo que les estamos reclamando es la justificacion de cuanto y cuando han pagado ustedes la multa. Y lo minimo que deberia hacer es en su caso haber contactado antes con el cliente y avisarnos de lo que habia pasado y la forma de proceder en lugar de descontar el dinero directamente de la tarjeta. Ademas de esto, en vez de contestar solo a las resenas tambien les valdria mas responder a los email que se les envian y a los que no han hecho ni caso. Nada recomendable su forma de actuar.
★
January 1, 2024
Original
The boy who served us was unpleasant and unfriendly. More than 3 months later, an alleged fine that has not yet been proven to me is deducted from my bank account. A month after the money was deducted I am still waiting for them to prove to me that it was me and how much money they paid for that fine...
Translation
El chico que nos atendio fue desagradable y antipatico. Mas de 3 meses despues me descuentan de mi cuenta bancaria una supuesta multa que todavia no se me ha demostrado. Un mes despues de ser descontado el dinero todavia estoy esperando a que me demuestren que fuy yo y cuanto dinero pagaronpor esa multa...
★★★★★
Local Guide
December 1, 2023
Original
Excellent service, very new cars and very competitive prices. My family and I are delighted with the treatment and service. Without a doubt we will repeat
Translation
Excelente servicio, coches muy nuevos y precios muy competitivos. Mi familia y yo estamos encantado del trato y del servicio. Sin dudas repetiremos
2 helpful
★★★★★
Local Guide
December 1, 2023
Original
Very good and professional assistance! 10 of 10 points !
★★★★★
December 1, 2023
Original
Our air conditioning broke after picking up the car, we immediately got another car. Great service!
Translation
Onze airco ging kapot na ophalen van de auto, we kregen direct een andere auto. Top service!
★★★★★
Local Guide
December 1, 2023
Original
Everything was good, thx.
★★★★★
Local Guide
December 1, 2023
Original
We rented a car this week. We arranged it very quickly, which was very nice. We had a nice Fiat 500. A nice economical little car which is very nice in the small streets. We were able to navigate via our mobile and set Spotify on the cars display. In the evening we were able to throw the keys in the van, which worked out well for us. So highly recommended! Greetings Debbie and Johan.
Translation
We hebben deze week een auto gehuurd. We hadden het heel snel geregeld wat heel fijn was. We hadden een leuke Fiat 500. Een fijne zuinige kleine auto wat erg fijn is in de kleine straatjes. We konden via onze mobiel navigeren en Spotify instellen op de display van de auto. In de avond konden we de sleutel in de bus gooien, dit kwam voor ons goed uit. Dus een aanrader! Groet debbie en johan.
★
December 1, 2023
Original
I strongly advise against it. I wrote several times for information and never received a response even though the messages were viewed. Even by email, I never received a response after booking a car.
Translation
Sconsiglio vivamente. Scritto piu volte per informazioni e mai avuto risposta nonostante i messaggi siano stati visualizzati. Anche per mail mai avuto una risposta dopo la prenotazione di un auto.
★
December 1, 2023
Original
★★
December 1, 2023
Original
Good morning, Reservation made through a travel agency. Car with 145,000 km on the odometer and having difficulty increasing the odds, air conditioning not at its best, no windshield washer fluid, broken equipment (sun visor, ventilator, rear shelf, etc.). Upon delivery, we had to pay for parking to exit because it was parked in the express parking lot. On the way back, no one showed up for the scheduled appointment. We had to leave the keys in the vehicle! We were very disappointed.
Translation
Bonjour, Reservation faite par lintermediaire dune agence de voyage. Voiture avec 145.000 km au compteur et ayant des difficultes a monter les cotes, climatisation pas au top, pas de liquide lave-glace, equipements casses (pare-soleil, aerateur, plage arriere...). A la livraison, nous avons du payer le parking pour sortir car il etait gare sur le parking express. Au retour, personne ne sest presente au RDV fixe. Nous avons du laisser les clefs dans le vehicule ! Nous avons ete tres decus.
★★★★★
Local Guide
December 1, 2023
Original
★
December 1, 2022
Original
The man I spoke to, very unfriendly and with unpleasant treatment I made the reservation on the website to rent a car: They send you an email asking which hotel you want it at. I answer them and they dont say anything else. After a while I call to confirm and they tell me that the reservation is not possible at the time I had requested, neither in the hotel nor anywhere else (so why ask me where I want it?)
Translation
El hombre con el que hable, muy antipatico y con un trato desagradable Hice la reserva por la web para alquilar un coche: Te mandan un correo preguntando en que hotel lo quieres. Les contesto y no dicen nada mas. Al cabo de un rato llamo para confirmar y me dicen que no es posible la reserva a la hora que yo habia pedido, ni en el hotel ni en ningun otro sitio (entonces para que me preguntan donde lo quiero?)
3 helpful
★★★★★
December 1, 2022
Original
I was delighted with the service. The team is very friendly. The process to rent cars is super simple and they have the best prices. Also, if you stay at a hotel, they bring the vehicle to you so you dont have to go looking for it. Excellent service.
Translation
Quede encantada con el servicio. El equipo muy amable. El proceso para rentar los coches es super sencillo y tienen los mejores precios. Ademas si te alojas en algun hotel te acercan el vehiculo para que tu no tengas que ir a buscarlo. Excelente servicio.
★★★★★
December 1, 2022
Original
They offer good service, the car was new. The delivery was on time, which I consider important and they are very friendly. I would definitely repeat.
Translation
Ofrecen un buen servicio, el coche era nuevo. La entrega fue puntual, lo que considero importante y son muy amables. Sin duda repetiria.
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