Enterprise Rent-A-Car in Toledo

4.0
★★★★☆
(193 reviews)

Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Toledo. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.

Working Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 9 AM-2 PM
Sunday Closed

Location

Business Features

From the business
  • Identifies as women-owned
Highlights
  • Active military discounts
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+1 419-242-3636 enterprise.com

Address

14 13th St

43604 Toledo

Plus Code: MF23+JM Toledo, Ohio, USA

Photo Gallery

Featured

Featured

By owner

By owner

Street View & 360deg

Street View & 360deg

4.0
★★★★☆
193 reviews

Rating Distribution

5 stars
114 (59.1%)
4 stars
28 (14.5%)
3 stars
19 (9.8%)
2 stars
5 (2.6%)
1 star
27 (14.0%)

Most Mentioned

price 9 insurance 7 money 5 job 4 credit 4 phone 3 communication 3 quality 2 employees 2 SUV 2
Featured Review
July 29, 2024
Original

Take pics of car before you pull off!! If I didn't have pictures of my own they were going to get me!! Trying to file an insurance claim for same scratches over and over is insurance fraud.. And read that janky contract!! Lawsuit!

Featured Review
★★★★★
July 27, 2024
Original

The best enterprise in Ohio!! Great customer service, quality experience and the staff always go above & beyond! They all deserve a raise!!

Featured Review
★★★★
May 16, 2024
Original

Their Awesome people skills, and we had to trade 2x but worked everything out, thanks for working with us

Featured Review
March 23, 2024
Original

They need to update their hours online and on the Enterprise website. I was able to reserve a car for 12:30pm Saturday pickup online and when I arrived they were closed. The hours on the door stated they closed at noon. What a waste of time

1 found this helpful
Featured Review
December 12, 2023
Original

I made a reservation for a compact car and because they accepted a reservation for a car they didn't have they wanted me to pay more because they only had SUVs when it's not my fault they didn't have the car I made a reservation for. And then asked if I wanted to wait around to see if someone returned a compact car before they closed in the next 10 mins.

1 found this helpful
Featured Review
★★★★★
December 4, 2023
Original

The 14th St. location is my favorite location to rent a car from. It's close to home, the staff is always friendly and very accommodating! The vehicle I reserved this time wasn't available but I received a nice upgrade without extra cost. And because I'm a frequent customer, my discount with them is better than using my AARP benefits somewhere else! Keep up the great customer service!!

Featured Review
★★★★★
November 8, 2023
Original

Great experience at the 13th Street branch in Toledo. I appreciated the extra communication effort about my rental and giving me the best option for my travel needs. I even forgot my phone charger and they lent me one. Chris was particularly outstanding.

2 found this helpful
Featured Review
★★★★★
December 12, 2022
Original

I hope you never have to experience the total loss of your vehicle, but if you do, then hopefully you'll be lucky enough to work with the enterprise team in downtown Toledo. Getting my rental was as seamless as it should be. Paul was super helpful in making sure I did not go without a vehicle. Communication was great as well. They made me aware that the insurance wanted the vehicle back earlier than expected. I heard from enterprise before I heard from the insurance. Big thanks for making a terrible situation a little less terrible.

★★★★★
November 11, 2024
Original
Very outstanding service great customer service
November 2, 2024
Original
They gave you a price, then they want to take advantage of one and call you for a more expensive one.
Translation
Ellos te dieron un precio, luego quieren aprovechar de uno y te llaman para uno mas caro.
★★★★★
October 2, 2024
Original
★★★★
Local Guide September 2, 2024
Original
They were nice
★★★★★
Local Guide August 2, 2024
Original
Im in the middle of a rental now. I only use enterprise. they listen to me when I tell them what type of vehicle I want.
★★★★★
Local Guide August 2, 2024
Original
They are very friendly and have very good car
★★★★★
June 2, 2024
Original
Customer service was very pleasant and I will be using their services again and also referring others. Thank You!
★★
Local Guide May 2, 2024
Original
May 2, 2024
Original
My friend has been using this agency for a long time and would have issues with one employee who likes to overcharge.
2 helpful
★★★★
May 2, 2024
Original
Car was dirty inside and out when picked up. Otherwise booking went smoothly.
★★★★★
Local Guide May 2, 2024
Original
Great car, Kay showed amazing customer service. Convenient location
★★★
April 2, 2024
Original
★★★★★
Local Guide February 2, 2024
Original
Good price Good services
★★★★★
Local Guide January 2, 2024
Original
Reasonable prices, excellent employees and fast in and out.
★★★★★
Local Guide December 2, 2023
Original
Love these guy always respectful helpful fast service get you in and out no hassle make sure you are comfortable and safe in their vehicles
★★★★
Local Guide December 2, 2023
Original
Local Guide December 2, 2023
Original
I THOUGHT I had very little issue except that 7 full days after I was charged for the full price of my rental $1,200.00, I was suddenly charged nearly $40.00 dollars extra for fuel. Funny thing about that was that I was actually going to ask (but I was distracted by work calls) for a credit. Because I returned the vehicle with a full tank of fuel but was given the vehicle with less than half a tank of fuel. Real classy Enterprise!
1 helpful
★★★★★
Local Guide December 2, 2023
Original
Fabulous service!! The vehicle that I rented loaned up to not be available and instead of just telling me they cant help me they got me into a car that will hold my whole family for our vacation. I may not go back to a Michigan Enterprise again and just stay with this Enterprise location in Toledo. Tamara yesterday and the gentleman who checked us out today were just incredible!!!
★★★★
Local Guide December 2, 2023
Original
Service is good but not as good as I was treated in Miami, Atlanta or Myrtle Beach to name a few. Here in Toledo Ive gotten attitude and this is the only place Ive had to pay a deposit which I find very odd
★★★★
Local Guide December 2, 2023
Original
December 2, 2023
Original
Very prejudice against African Americans very unprofessional and rude
2 helpful
★★★★★
Local Guide December 2, 2023
Original
Enterprise in Toledo on 14 13th street was the best. Reserved vehicle in Northwood Ohio and they messed it up and we needed to get to Arizona for a funeral. Tamra in Toledo SAVED THE DAY!!!! She came through for us and got us in a vehicle and we were able to leave when we wanted to. The best place to rent a vehicle for sure and the ones who worked there were awesome!!!!
1 helpful
★★★
December 2, 2023
Original
For it to be my first time renting a car and I didnt think about all the extra money I needed to rent a car.
★★★★★
December 2, 2023
Original
Very Professional And Courtesy
★★★★★
Local Guide December 2, 2023
Original
The ladies who help me out here are very nice. It s always a smooth transaction getting a vehicle. And if they don t have any available they always let me know in advance!
Local Guide December 2, 2023
Original
★★★★
December 2, 2023
Original
Friendly people and quality vehicles a little bit pricey unless the insurance company is paying for it
★★★★★
December 2, 2023
Original
★★★★★
Local Guide December 2, 2023
Original
They were very accommodating, and I enjoyed my rental selection. Thanks, 13th St location, for helping my process to be flawless after a trying ordeal.
★★★★★
Local Guide December 2, 2023
Original
★★★★★
Local Guide December 2, 2023
Original
Ive been using Enterprise for about 25 years.
★★★★★
December 2, 2023
Original
I recommend renting from this location, their customer service is great and Isaac was a great help. I ll certainly be back in the future simply because the process was so simple, you ll be in and out of the location within 5-10 minutes with your rental.
★★★★★
December 2, 2023
Original
Each and every time I need a vehicle one has been available at any enterprise location I attend the staff is great every one I have interact with has kind and helpful
★★★★★
December 2, 2023
Original
★★★★★
December 2, 2023
Original
Very friendly
★★★★★
December 2, 2023
Original
Awesome car was ready @ the time I requested & awesome service thank you

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