Autos Solyplaya in Tias

3.4
★★★☆☆
(41 reviews)

Autos Sol y Playa , es una empresa familiar, dedicada en alquiler de vehiculos exclusivamente en lanzarote con una flota variada para adaptarnos a sus necesidades .

Working Hours

Monday 8 AM-4 PM
Tuesday 8 AM-4 PM
Wednesday 8 AM-4 PM
Thursday 8 AM-4 PM
Friday 8 AM-4 PM
Saturday 8 AM-1 PM
Sunday 8 AM-1 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 928 51 11 05

Address

35572, C. Geiser, 7

35518 Tias

Plus Code: W8GF+3R Tias, Spain

Photo Gallery

Featured

Featured

By owner

By owner

All

All

3.4
★★★☆☆
41 reviews

Rating Distribution

5 stars
19 (46.3%)
4 stars
4 (9.8%)
3 stars
4 (9.8%)
2 stars
1 (2.4%)
1 star
13 (31.7%)

Most Mentioned

prices 6 island 3 surety 2 pay 2
Featured Review
★★★★★
February 22, 2024
Original

Minimum formalnosci, sympatycznie, szybko, sprawnie. Zwrot auta nawet w nocy, klucz wrzucamy do skrzynki. Depozyt zwrocony co do grosza. Mysle ze mozna polecic

Translation

Minimum formalities, friendly, quick, efficient. We return the car even at night, we throw the key in the box. The deposit was refunded every penny. I think it can be recommended

Featured Review
★★★★
April 4, 2022
Original

All good. The car was not the newest and brightest but it does the job. The prices are better than at the big competitors.

Featured Review
★★★
March 14, 2022
Original

Bonjour. Prix raisonable. Le loueur nous a donne la cle. Pas de notation de la voiture pour signaler les defauts. Voiture tres sale exterieure et j'ai signale que les pneus etaient tres uses. Il m'a dit que ce n'etait pas grave !!! Debit immediat de la caution ( 200 euros) toujours pas rendu. Je craint.

Translation

Good morning. Reasonable price. The rental company gave us the key. No rating of the car to report defects. Very dirty car exterior and I reported that the tires were very worn. He told me it wasn't serious!!! Immediate debit of the deposit (200 euros) still not returned. I fear.

1 found this helpful
Featured Review
★★★★★
January 3, 2022
Original

Muy buen servicio, contactan contigo justo a la hora que llega tu vuelo y te dan todas las indicaciones para que no te tengas que mover practicamente de la puerta de la terminal, te hacen la entrega del vehiculo comoda y rapidamente. Para la devolucion tambien se hace con la misma comodidad y facilidad. Muy recomendable si necesitas un vehiculo para moverte por Lanzarote.

Translation

Very good service, they contact you right at the time your flight arrives and give you all the instructions so that you practically do not have to move from the terminal door, they deliver the vehicle comfortably and quickly. Returns are also done with the same comfort and ease. Highly recommended if you need a vehicle to get around Lanzarote.

Review photo
3 found this helpful
Featured Review
September 22, 2020
Original

Ces gens sont des gros voleurs !!!! J'ai donne ma carte bancaire pour payer plusieurs jours de location de voiture et finalement nous avions paye en liquide car cela arrangeait la personne de l'agence. Celle ci nous avait assure qu'il n'y aurait donc aucun prelevement sur ma carte bancaire. Plus d'un mois apres notre retour en France, j'ai ete prelevee sur ma carte, 84 euros et sans mon autorisation. Agence de location a fuir comme la peste !!!!

Translation

These people are big thieves!!!! I gave my bank card to pay for several days of car rental and ultimately we paid in cash because it suited the person at the agency. She assured us that there would be no charge on my bank card. More than a month after our return to France, I was charged 84 euros on my card without my authorization. Rental agency to avoid like the plague!!!!

Featured Review
November 20, 2018
Original

34rz is Mk

Featured Review
July 21, 2018
Original

Rip off. An elderly friend hired a car which cost EUR1000.00 for 4 weeks from Autos Solyplaya. When we questioned the amount we were advised they are a small company, the car was expensive to buy, insurance was included, it was an automatic car and delivery was included. The manager was a bully, intimidating and took advantage of an elderly lady, saying she was getting the car at a cheap rental price. We subsequently discovered that the car actually belongs to a reputable car hire company on the island. The manager had hired the car from the reputable company at a maximum total cost of EUR470.00 for 4 weeks, including fully comp. insurance, an automatic car and delivery. We thought Autos Solyplaya would have done the decent thing and offered a refund of some of the money but the manager did not, making an excessive profit from an elderly lady. Absolute disgrace.

5 found this helpful
Featured Review
★★★★★
September 2, 2016
Original

Booked through the Alpitour people, it all went fine. Two cars each with two seats for babies. Prices are reasonable.

1 found this helpful
★★★★★
December 2, 2023
Original
★★★★
Local Guide December 2, 2023
Original
I dont give 5 stars because the car had quite a few things wrong, the girl who helped us was very nice.
Translation
No doy 5 estrellas por que al coche le fallaban bastantes cosas, la chica que nos atendio fue muy simpatica.
★★★★★
Local Guide December 2, 2022
Original
Very friendly staff who will pick you up from the hotel. Very quick processing of the contract and introduction to the freshly cleaned car.
Translation
Sehr freundliche Mitarbeiter, die Einem vom Hotel abholen. Sehr schnelle Bearbeitung des Vertrages und Einweisung ins frisch gesauberte Auto.
December 2, 2022
Original
Be careful, they provide you with damaged vehicles and before returning them they charge the deposit, they are thieves, a full charge will be filed in France
Translation
Attention ils vous fournissent des vehicules abimes et avant la restitution ils pelevent la caution ce sont des voleurs, une pleinte va etre deposee en France
1 helpful
★★★★★
December 2, 2022
Original
Very professional customer service. The person who helped me was very kind. Everything perfect. Highly advisable to anyone who decides to rent a car in Lanzarote.
Translation
El trato con el cliente muy profesional. La persona que me atendio, muy amable. Todo perfecto. Muy aconsejable a cualquier persona que se decida alquilar un coche en Lanzarote.
1 helpful
★★★★★
December 2, 2022
Original
★★★★★
December 2, 2022
Original
★★★★★
December 2, 2022
Original
Very friendly and helpful
Translation
Molto cordiali e disponibili
★★★★★
Local Guide December 2, 2021
Original
Local Guide December 2, 2021
Original
Stay away from this rental company, unreliable, cars that are not roadworthy and stubborn when dealing with conflicts.
Translation
Finger weg von diesem Verleiher, unzuverlassig, nicht verkehrssichere Autos und bei Konfliktbewaltigung stur.
★★★
December 2, 2021
Original
December 2, 2020
Original
I booked a car for 12/31 to 01/04, confirmed by mail and telephone. Once at the spot Autos Sol y Playa, office was closed and told us by phone they didnt have any booking and car available for me so I lost New Years dinner and spent 210 booking another car at the airport. Shame on them. I elected to Canary Government. I reserved a car from 12/31 to 01/04, confirmed via email and phone. Once we got to the office it was closed and they told us by phone that they had no reservation in my name or cars available and that we should find our way. We missed the New Years dinner and had to spend 210 reserving another car urgently at the airport. How little shame they have. I filed a claim with the Canarian Cabildo. DO NOT RESERVE, THE SERVICE THEY PROVIDE IS WORTHY
Translation
I booked a car for 31/12 to 04/01, confirmed by mail and telephone. Once at the spot Autos Sol y Playa, office was closed and told us by phone they didnt have any booking and car available for me so i lost new years dinner and spent 210 booking another car at the airport. Shame on them. I claimed to Canary Government. Reserve un coche del 31/12 al 04/01, confirmado via mail y telefono. Una vez llegamos a la oficina estaba cerrada y nos dijeron via telefonica que no tenian reserva alguna a mi nombre ni coches disponibles y que nos buscasemos la vida. Nos perdimls la cena de ano nuevo y tuvimos que gastarnos 210 reservando otro coche por urgencia en el aeropuerto. Que poca verguenza tienen. Puse una reclamacion frente al Cabildo Canario. NO RESERVAR, DAN PENA EL SERVICIO QUE PRESTAN
7 helpful
December 2, 2020
Original
They seem like scoundrels to me, they charged me 330 euros for scratches and invented repairs when they sold me comprehensive insurance and without having done anything to the car, I saw those damages and I mentioned it to the big black boy who brought it to the hotel, he told me How calm, I was aware, they waited for me to leave the island to charge my card. It would be crazy to rent a car here knowing how they drive and treat customers, some unpresentable people with very bad taste, incompetent and an operation scam we had with them.
Translation
Me parecen unos sinverguenzas,me cobraron 330 euros de aranazos y reparaciones inventadas cuando me vendieron un seguro todo riesgo y sin haberle hecho nada al coche,yo vi esos desperfectos y se lo comente al chico grande de color que lo trajo al hotel,me dijo que tranquilo,estaba al tanto,esperaron que saliera de la isla para hacerme el cargo en la tarjeta.Seria una locura alquilar un coche aqui sabiendo como manejan y tratan a los clientes,unos impresentables de muy mal gusto,incompetentes y un timo de operacion tuvimos con ellos.
4 helpful
★★★★★
December 2, 2020
Original
Very good service, I have been organizing events and hiring their services for more than a year and all my contacts have been satisfied. And regarding the comment of a certain RUSO RUSO, I told him that in a year we have never met any tall and big man of color, I dont know if that man is in the wrong company. Finally, for our part, our hired dancer Yesenia de las Palmas was delighted with her services and her 14 companions. Thanks again
Translation
Muy buen servicio , llevo mas de un ano organizando eventos y contratando sus servicios y todos mis contactos han quedado satisfechos . Y respecto al comentario de un tal RUSO RUSO , comentarle que en un ano nunca hemos coincidido con ningun senor de color alto y grande , no se si ese senor estara equivocado de empresa. En fin por nuestra parte nuestra bailarina contratada Yesenia de las Palmas , quedo encantada con sus servicios y sus 14 acompanantes . Nuevamente gracias
★★★★★
December 2, 2019
Original
★★★★★
December 2, 2019
Original
★★★★★
December 2, 2019
Original
★★★★★
Local Guide December 2, 2019
Original
★★★★★
December 2, 2019
Original
Absolutely satisfied! We had a small, very clean Toyota in perfect condition for two days and the employees were all really friendly and accommodating (reservation, pickup and drop-off by three different people). We recommend this car rental company in good conscience and if we come to the area again we will choose this rental company again.
Translation
Absolut zufrieden! Wir hatten einen kleinen sehr sauberen Toyota in einwandfreiem Zustand fur zwei Tage und die Mitarbeiter waren allesamt (Reservierung, Abholung und Abgabe drei verschiedene Personen) wirklich einfach nur freundlich und zuvorkommend. Wir empfehlen diese Autovermietung besten Gewissens weiter und sollten wir wieder in die Gegend kommen werden wir auch wieder diese Vermietung wahlen.
★★
December 2, 2019
Original
★★★
December 2, 2019
Original
★★★
December 2, 2019
Original
★★★★
December 2, 2019
Original
★★★★★
December 2, 2018
Original
Good treatment and they care about their clients, enjoy the island
Translation
Buen trato y se preocupan por sus chientes disfruten de la isla
★★★★★
Local Guide December 2, 2018
Original
Local Guide December 2, 2018
Original
Bad management, old car, they say they charge you 10 extra to leave it in Playa Blanca, and then its 15. They tell you that you can return it at noon, the same time you picked it up, and then they tell you before 10. The worst thing of all is that the Lancelot hotel recommends it to us.
Translation
Mala gestion, coche viejo, dicen que te cobran 10 extra por dejarlo en playa blanca, y luego son 15 . Te dicen que lo puedes devolver al mediodia, misma hora en que lo cogiste, y luego te dicen que antes de las 10. Lo peor de todo es que nos lo recomendo el hotel lancelot.
3 helpful
★★★★
Local Guide December 2, 2018
Original
We have rented with them for three years in a row and the conclusion is that compared to other experiences, it has a very good quality-price ratio. We have had the most basic in 5 doors and some good in 5 doors. And they have complied. As for prices, better than what our tour operator recommended. The car is always clean and has plenty of gasoline. The attention has always been satisfactory.
Translation
Hemos alquilado tres anos seguidos con ellos y la conclusion es que comparando con otras experiencias, tiene una muy buena relacion calidad precio. Hemos tenido lo mas basico en 5 puertas y algo bueno en 5 puertas. Y han cumplido. En cuanto a precios, mejor que lo recomendado por nuestro tour operador. El coche siempre limpio y con gasolina de sobra. La atencion siempre ha sido satisfactoria.
4 helpful
December 2, 2018
Original
Local Guide December 2, 2017
Original
Absolutely not recommended. The owner is not kind and deceives you upon delivery of the car with petrol, he kept part of the deposit. Dont go!!
Translation
Assolutamente Sconsigliato. Il proprietario non e gentile ti inganna alla consegna dellauto con la benzina si e tenuto parte della cauzione. Non andate!!
5 helpful
December 2, 2017
Original
Dont even think about renting with these people...6 year old car, with 6 year old tires and 100,000km! Car is delivered with the reservation, terrible management. They charge you an extra for anything... 15 for returning the car on a Sunday later than 1:00 p.m., even if from the reservation you set delivery at 4:00 p.m....when they dont have anyone physically at the airport either, there They do not have the parking ticket that you have to pay when you pick up the car for exceeding the time in it...REGOTTEN, I DO NOT RECOMMEND IT TO ANYONE, the worst rental experience I have ever had.
Translation
Ni se os ocurra alquilar con esta gente...Coche con 6 anos, con los neumaticos con 6 anos y 100000km! se entrega coche con la reserva, una gestion pesima. Te cobran por cualquier cosa un extra...15 por devolver el coche un Domingo mas tarde de la 13:00, aunque desde la reserva pongas entrega a las 16:00...cuando tampoco tienen nadie fisicamente en el aeropuerto, ahi no cuentan con el ticket del parking que te toca pagar al recoger el coche por exceder el tiempo en el...LAMENTABLE, NO SE LO RECOMIENDO A NADIE, la peor experiencia de alquiler que he tenido.
3 helpful

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