Avis Alquiler de Coches en Terrassa in Terrassa
En Avis ofrecemos coches estupendos en destinos extraordinarios para crear viajes mejores. Nos esforzamos por proporcionarles a nuestros clientes alquileres de coches y furgonetas segun sus condiciones, con reservas totalmente flexibles, una gama de vehiculos estandar y premium y nuestro sencillo servicio QuickPass, que permite ahorrar tiempo en el mostrador. Tambien ofrecemos varios productos adicionales, como Avis Inclusive, para ayudar a que tu alquiler se adapte perfectamente a tu proximo viaje.
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Accessibility
- Wheelchair-accessible entrance
Contact Information
+34 630 08 31 77 avis.esAddress
Eurostars Don Candido, Rambleta del Pare Alegre
08224 Terrassa
Plus Code: H235+26 Terrassa, Spain
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Un servicio lamentable. Media hora esperando mirando para el cartel de "vuelvo en 15 minutos" para que te digan que no tienen coches disponibles. Llamar al telefono movil que tienen en el cartel ni te ahorra la espera ni te da ninguno tipo de informacion. Una compania a evitar 100%.
A regrettable service. Half an hour waiting looking for the "I'll be back in 15 minutes" sign to be told they don't have cars available. Calling the mobile phone number they have on the sign neither saves you the wait nor gives you any type of information. A company to avoid 100%.
Coches en muy buen estado , atencion al cliente genial , asi como precios y ofertas muy buenas .
Cars in very good condition, great customer service, as well as very good prices and offers.
Sin problemas, no ponen inconvenientes y como obligacion, dejar el deposito lleno como te lo han dado. Lo de dejar una fianza de 200EUR me tenia un poco preocupado pero han vuelto a mi cuenta completos. Contando que lo deje un sabado y que es cuestion de la entidad bancaria devolver la retencion, ha sido rapido.
No problems, no problems and as an obligation, leave the tank full as they have given it to you. The thing about leaving a deposit of EUR200 had me a little worried but they have returned to my account in full. Considering that I left it on a Saturday and that it is up to the bank to return the retention, it has been fast.
La peor atencio que he recibido en un punto AVIS. Al anterior cliente lo han atendido fatal y cuando me ha tocado a mi me ha hecho lo mismo. Una chica morena, con gafas, borde, sin empatia ni ganas de trabajar. Cada vez que tengo que recoger el coche en esta sucursal me encuentro que aun han de llevarlo a limpiar, la demora nunca baja de media hora. Si a eso le sumas la falta de profesionalidad de la Sta. Caly me provocan ganas de trabajar con otro empresa de alquiler de vehiculos. Mi punto de alquiler habitual de AVIS es Granollers y estoy encantada con ellos, una maravilla. No se que pasa con el equipo de Terrassa que no saben ni las caracteristicas de los vehiculos que ofrecen. Una gran decepcion.
The worst service I have received at an AVIS point. They treated the previous client terribly and when it was my turn he did the same to me. A dark-skinned girl, with glasses, a rim, without empathy or desire to work. Every time I have to pick up the car at this branch I find that they still have to take it to be cleaned, the delay is never less than half an hour. If you add to that the lack of professionalism of Miss Caly It makes me want to work with another car rental company. My usual AVIS rental point is Granollers and I am delighted with them, wonderful. I don't know what's going on with the Terrassa team because they don't even know the characteristics of the vehicles they offer. A big disappointment.
Vaig trucar per llogar un cotxe el dia 22/06/2023 a les 12:45h, parlant amb una senyora per telefon, em va informar de que tenien dos cotxes disponibles i que obrien a la tarda a les 16:00h. A les 16:00h estava esperant a la porta, Ba arribar un noi, li vaig dir que havia parlat amb una senyora per veure els dos cotxes que tenien, ja que volia anar a Cadiz amb el cotxe volia veure quina cilindrada tenien etc... Al dir-li al noi semblava que fos una molestia mirar els papers dels cotxes, pero finalment varem mirar ho, varem poder saber la cilindrada de un, de l'altre em va dir que no ho sabia i es va quedar tant ample. La meva sorpresa va ser que vaig anar amb taxi fins alla per tornar amb el cotxe de lloguer a casa i el noi em diu que els cotxes no estan preparats per entregar-los, estaven bruts.... La senyora amb la que vaig parlar al mati no va informar-me de que tenien els cotxes bruts i no es podia entregar.... Resum, poca empatia per part del noi treballador, gens resolutiu ni implicat en llogar el cotxe, i la senyora no em va comunicar que els cotxes no estaven disponibles per llogarlos a les 16:00h... Perdua de temps i diners per mi i sense cotxe.... No recomano a ningu llogar res alla!!!!!
I called to rent a car on 06/22/2023 at 12:45pm, speaking to a lady on the phone, she informed me that they had two cars available and that they opened in the afternoon at 4:00pm. At 4:00 pm I was waiting at the door, a guy arrived, I told him that I had spoken to a lady to see the two cars they had, as I wanted to go to Cadiz with the car, I wanted to see what cylinder capacity they had etc... Al telling the boy it seemed like it was a nuisance to look at the papers of the cars, but finally we looked at it, we were able to find out the cylinder capacity of one, of the other he told me he didn't know and it was so wide. My surprise was that I took a taxi there to take the rental car home and the guy tells me that the cars are not ready to be delivered, they were dirty.... The lady I spoke to in the morning did not inform me that their cars were dirty and could not be delivered.... Summary, little empathy from the working guy, not decisive or involved in renting the car, and the lady did not inform me that the cars were not available to rent at 4:00 pm... Waste of time and money for me and no car.... I do not recommend anyone to rent anything there!!!!!
La chica de recepcion una impresentable. Voy a devolver el coche y me dice (ojo a su pesima atencion al cliente): aun no son las 09:00 y no me atiende. Eran las 8:59 y justo marcan las 09:00 y dice que en su reloj aun no eran las 09:00. Senora, si no le gusta su trabajo hay miles de personas con mas dotes de atencion y servicio, vayase a su casa a contestar asi a un cliente. Una estrella porque poner 0 no me deja. Una verguenza y desde luego es una experiencia que pienso contar a cualquier persona que tenga intencion de ir a ese centro de alquiler. Ese tipo de "trabajadores" dejan en muy mala imagen a la empresa.
The girl at the reception is unpresentable. I go to return the car and he tells me (watch out for his terrible customer service): it's not even 9:00 and he doesn't help me. It was 8:59 and it just read 09:00 and he says that on his watch it was not yet 09:00. Madam, if you don't like your job, there are thousands of people with more attention and service skills, go home and respond to a client like this. One star because putting 0 won't let me. A shame and it is certainly an experience that I plan to tell anyone who intends to go to that rental center. These types of "workers" leave the company in a very bad image.
Muy buena experiencia. El coche en buenas condiciones, muy limpio, proceso de alquiler y devolucion rapido y facil. El personal ha sido muy amable en todo momento y atentos. Recomendado.
Very good experience. The car in good condition, very clean, rental and return process quick and easy. The staff has been very friendly and attentive at all times. Recommended.
Servicio escaso y chulesco; coches en muy mal estado: olor a tabaco; no funciona crucero; muchos golpes o defectos, mando llave con bateria floja. La atencion al cliente miserable, te hace sentir que no tiene ganas de trabajar y que le molestas con tus problemas y encima te tienes que encargar de la limpieza interior del coche. No lo recomiendo en absoluto.
Poor and arrogant service; cars in very poor condition: smell of tobacco; cruise does not work; many bumps or defects, key fob with loose battery. The miserable customer service makes you feel like they don't feel like working and that you bother them with your problems and on top of that you have to take care of cleaning the car's interior. I don't recommend it at all.
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