TopCar (Gran Canaria Airport) in Telde

4.3
★★★★☆
(916 reviews)

TopCar es una empresa de alquiler de coches en Gran Canaria con mas de 40 anos de experiencia alquilando coches a todos los visitantes que necesitan un vehiculo para moverse en la isla. Estamos dentro del Aeropuerto de Gran Canaria.

Working Hours

Monday 7 AM-10:30 PM
Tuesday 7 AM-10:30 PM
Wednesday 7 AM-10:30 PM
Thursday 7 AM-10:30 PM
Friday 7 AM-10:30 PM
Saturday 7 AM-10:30 PM
Sunday 7 AM-10:30 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Crowd
  • LGBTQ+ friendly
  • Transgender safe space

Contact Information

+34 828 91 31 18 top-car-hire.com

Address

Ctra. de Gando

35230 Telde

Plus Code: WJQ6+24 Telde, Spain

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Videos

Videos

By owner

By owner

Inside

Inside

Exterior

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Street View & 360deg

Street View & 360deg

4.3
★★★★☆
916 reviews

Rating Distribution

5 stars
652 (71.2%)
4 stars
118 (12.9%)
3 stars
40 (4.4%)
2 stars
19 (2.1%)
1 star
87 (9.5%)

Most Mentioned

island 35 bail 26 return 20 mini cooper 15 all risk insurance 13 power 12 switch 8 playa del ingles 7 c3 7 automotive navigation system 5
Featured Review
★★★★★
November 4, 2024
Original

Review: 5/5 I've rented a car here several times, and every experience has been excellent. Great prices, quick service, and clean, recent models. Returning the car is hassle-free too. Absolutely top-notch!

Featured Review
★★★★★
September 21, 2024
Original

All good, booking great value, to pickup to drop off. We got FULL INSURANCE, good value extra 4e a day I think. Upgraded for free to a bigger C3 Citroen which was clean etc. smaller car we booked wasn't available. RETURNING car instructions should be shared on booking , it's easy when you enter airport from exit 16 off motorway. , see pictures I made - may help others. (TopCar could include return instructions with pics on your booking) Would use these guys again.

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Featured Review
★★★★★
September 21, 2024
Original

Everything went seamlessly. They offer good prices, there were no lines picking up the car, nor handing it ower. The rental office is right in front of the arrival gate, can't miss it! Even with full insurance, they do ask for a deposit, which can be done through a credit card (debit card is not good). The cars can be picked up/ dropped down at the level -2 parking lot of the airport. The staff was very friendly and spoke good English.

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Featured Review
★★★★★
September 12, 2024
Original

Renting a car from TopCar went quite smoothly! The car I initially booked was different from the one I finally received, but the change was harmless - actually, even better for us, as we ended up with a hybrid car. The car was clean and almost new, though I found it unusual to have a back camera instead of parking sensors. Fortunately, the car was very small, so parking was not an issue. The pickup process took a bit longer than expected since only one of the two staff members in the office was available, but the service was very friendly. Dropping off the car was more intuitive, though I had to rely on a random forum to find instructions, as I could not locate any information on the TopCar website. It would be extremely helpful if TopCar shared Google Map pins for the pickup and drop-off locations. Overall, the experience was excellent, and I have no doubt that I will choose to rent a car from TopCar if I decide to visit the Canary Islands again!

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Featured Review
★★★★★
September 11, 2024
Original

Amazing car rental. If you stick to the rules there are no issues at all. We took the car, got the full tank, drove it around the island and once our 6 day trip was completed we returned the company car to the company parking at the airport, gave the key back. Process was smooth, we cleaned the car after our use and refilled the tank. The Italian guy that works at the front desk was amazing and very helpful. Folks that are trashing top car are usually the ones that aren't sticking to the rules, and mostly because they didn't learn at home to clean and take care of their possessions.

Featured Review
★★★
September 3, 2024
Original

I was very satisfied with a booking process, price and with rentall staff as well but we hired car for 14 days which is long time and I got a car with a few problems. Front and rear wipers were in a bad condition. Tires were almost empty and because of that front tires were in very bad condition...

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1 found this helpful
Featured Review
★★★★★
July 11, 2024
Original

My experience was very good. A bit of a wait when waiting in queue at counter in airport but once seen to it was a good efficient process. Gave ID and signed contract. Collection of car down in car park was very quick. They do not check the car with you, they just hand you the keys, so make sure you take photos and videos of any dents or scratches before you drive off. We got a better car than expected. Drop off at end of use at the same counter in car park was very efficient. No wait time at all. Guy quickly checked over vehicle and checked fuel. Only one Negative I had is that when you give deposit of EUR900 before taking car they actually take this from your payment card, then refund back once car given back. They do NOT do a holding deposit like other car companies. So if you use A card that charges for foreign transaction you will be charged for this deposit.

1 found this helpful
Featured Review
★★★★
June 13, 2024
Original

It was our first time renting a car through TopCar and overall we were impressed. We were delayed when arriving to Gran Canaria Airport which meant there wasn't a queue at the rental desk. The rental process was quick and painful free however the car we initially received really wasn't great at all. If we got a car like this again we would be severely disappointed. We booked a Kodiaq SUV (7Seater) Auto or similar and the car we received was a significantly smaller DFSK 580. The DFSK being smaller meant we nearly couldn't fit our 4 people and 4 cases into the car without having a case on peoples laps. The sat nav didn't work at all the full time we had the car, the sunroof leaked on our first day (we had rain in the morning) and the parcel shelf was broken. The car truly wasn't what I would call "a similar alternative" to a Kodiaq. We rang the roadside assistance which we had to ring 3 times before getting through to someone, they then directed us to our local TopCar in Playa Del Ingles. They came out and looked at the car for 10 minutes or so trying to fix it but when they couldn't agreed to swap us into a Skoda Kodiaq (the same car we originally booked) which was amazing, loads bigger than the DFSK, it had sat nav and Apple carplay to help us navigate the island and we had no problems at all. Dropping the car off was easy enough however the spaces to drop off are limited and having a car of this size, the spaces were tight (luckily I have a larger car at home so I'm used to it) Overall, Providing TopCar keep their fleet to well known brands we would be happy to rent again from them

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★★★★★
December 1, 2024
Original
Very well organised, we received a nice car. I got the deposit back immediately on the day of return. Pick up and drop off was also very quick.
Translation
Super goed geregeld, kregen een nette auto mee. De borg kreeg ik op de dag van inleveren meteen weer terug. Ophalen en inleveren ging ook heel snel.
★★★★★
Local Guide December 1, 2024
Original
Amazing service, extremely easy to collect and return the car. Car was immaculate. Will use again.
★★★★★
Local Guide November 30, 2024
Original
★★★★
Local Guide November 30, 2024
Original
★★★★★
Local Guide November 27, 2024
Original
Everything fine. Deposit was posted and not just blocked. But it was back 2 days after the vehicle was dropped off
Translation
Alles bestens. Kaution wurde zwar gebucht und nicht nur geblockt. War aber 2 Tage nach Fahrzeugabgabe wieder zuruck
★★★★★
November 24, 2024
Original
★★★★★
Local Guide November 24, 2024
Original
Fast and efficient service without much bureaucracy.
Translation
Servico rapido e eficiente sem grande burocracia.
★★★★★
Local Guide November 24, 2024
Original
Highly recommended. Get the rental car handed over at the counter without a long wait. Booked in advance with insurance. At the counter I was even told that I didnt need any additional insurance as I had already booked one. Very exemplary. Otherwise you always want to convince the customer to take out insurance. Return was also completely uncomplicated and quick. Any time. Thank you.
Translation
Sehr zu Empfehlen. Am Schalter ohne lange Wartezeit den Mietwagen ubergeben bekommen. Hatte im Vorhinein mit Versicherung gebucht. Am Schalter wies man mich sogar daraufhin, dass ich keine zusatzliche Versicherung benotige, da bereits eine gebucht sei. Sehr vorbildlich. Sonst mochte man dem Kunden ja immer eine Versicherung aufschwatzen. Ruckgabe verlief ebenso vollig unkompliziert und schnell. Jederzeit wieder. Vielen Dank.
★★★★★
Local Guide November 24, 2024
Original
I was completely satisfied. I got a bigger car than booked (Skoda Karoq instead of Nissan Juke). The car was clean and like new. I find it a bit silly that the navigation system is blocked or has to be upgraded for a fee. But thats probably common practice with car rental companies these days.
Translation
Ich war rundum zufrieden. Habe ein grosseren Wagen bekommen, als gebucht (Skoda Karoq statt Nissan Juke). Das Auto war sauber und neuwertig. Ein bisschen albern finde ich, dass das Navi gesperrt ist bzw. kostenpflichtig geupgradet werden muss. Aber das ist wahrscheinlich heutzutage so Usus bei Autovermietungen.
★★★★★
Local Guide November 17, 2024
Original
★★★★
Local Guide November 17, 2024
Original
Car that met our expectations, no problem with the agency or with the car.
Translation
Voiture qui correspondait a nos attentes, aucun probleme avec lagence ou avec la voiture.
★★★★★
Local Guide November 17, 2024
Original
★★★★★
November 17, 2024
Original
Fast and friendly service at the counter at the airport in LPA. Clean and nice car, easy to find. The same for delivery. Can only be recommended.
Translation
Hurtig og venlig betjening ved skranken i lufthavnen i LPA. Ren og paen bil, nem at finde. Det samme ved aflevering. Kan kun anbefales.
November 17, 2024
Original
I ordered a Nissan Qashqai because that car (or similar) would be perfect for our trip. I got a Toyota C-HR which was smaller all over. Less room for passengers and less room in the boot. In addition the rear windows were very small and the rear passengers had a very poor view out. Similar to a Qashqai it was not. Very poor.
1 helpful
★★★★★
November 17, 2024
Original
Good experience with this rental agency, no waiting to collect or return the vehicle and no insistence on adding insurance unlike many others. And the deposit was refunded very quickly.
Translation
Bonne experience avec cette agence de location, pas d attente pour recuperer ni restituer le vehicule et pas d insistance pour ajouter une assurance contrairement a beaucoup d autres. Et la caution a etre remboursee tres rapidement.
★★★★★
Local Guide November 17, 2024
Original
Super prices, good cars and the best service and friendliness.
Translation
Super precios, buenos coches y el mejor servicio y amabilidad.
★★★★★
November 17, 2024
Original
I and 3 friends hired a car from top car in gran canaria recently, the whole process was fantastic I would highly recommend top car to anybody looking to hire a car for their holiday in the canaries.
★★★★★
November 10, 2024
Original
Very happy with the car and services!
★★★★★
Local Guide November 10, 2024
Original
★★★★★
November 10, 2024
Original
Hassle free service! Very good and easy process to get and drop the car. Recommend it!
★★★★★
November 10, 2024
Original
Everything went perfectly...
Translation
Alles perfekt gelaufen...
★★★★★
Local Guide November 3, 2024
Original
Hassle-free delivery of the car.
Translation
Bezproblemowe oddanie samochodu.
★★★★★
Local Guide November 3, 2024
Original
Very fast service, the desk is right in front of the arrivals gate. To get the keys, you then have to walk a bit to the parking lot, but its easy to find. They have us a good car. Returning it was also very easy, the car rentals area is clearly indicated as you enter the airport. Overall, a very smooth experience.
★★★★★
Local Guide November 3, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
Excellent experience, quick service and upgrade of the car for free. The cars were perfect and clean. Competitive prices. Very suggested.
★★★★★
Local Guide November 1, 2024
Original
Very good price/performance ratio
Translation
Sehr gutes Preis/Leistungsverhaltnis
★★★★★
Local Guide November 1, 2024
Original
Having twice had disappointments with Spanish rental companies (Malaga and Crete) I still tried Topcar given the price offered for 1 week 125 in October. I am very satisfied with my choice. Speed of picking up the car. No inventory so I took photos of the 2 mini scratches just in case. I got a WV Taigo for a C4 ordered. The car was in very good condition for its 34,000 KM. Very pleasant to drive on winding roads. Return outside the opening of agencies. Everything went well. I will take Top Car again if the opportunity presents itself
Translation
Ayant eu par 2 fois des deceptions avec des loueurs espagnols (Malaga et Crete) jai quand meme tente Topcar compte tenu du prix propose pour 1 semaine 125 en Octobre. Je suis tres satisfait de mon choix. Rapidite de la prise de la voiture. Pas detat des lieux donc jai pris les 2 minis rayures en photos au cas ou. Jai eu une WV Taigo pour un C4 commande. La voiture etait en tres bon etat pour ses 34000 KM. Tres agreable a conduire sur les routes sinueuses. Retour hors ouverture des agences. Tout sest bien passe. Je reprendrai Top Car si loccasion se presente
★★★
Local Guide November 1, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
Good service and very good vehicles
Translation
Buen atencion y vehiculos muy bien
★★★★★
Local Guide November 1, 2024
Original
We made the reservation on their website and did the check-in online a few days in advance. So, when we landed, all the bureaucracy (signature of the rental agreement, payment and delivery of the key) was smooth. We got a car upgrade (from group B to C), not needed but always appreciated. The vehicle was not brand new (almost 50000 km) but, on the other side, it presented little or no damage at all. Also the return process was easy and fast. No receipt provided at the end of the rental (and I d have preferred to get one). What to add ? Our overall experience was great, we found an excellent value for money, super cover (SCDW) is only worth 6,00 per day, moreover 2nd driver and baby seat are for free. Cant honestly ask for more. PS. Useful tip: in order to refill the tank, there is a Cepsa gas station less than 1 km to the parking spots of the rental companies.
★★★
Local Guide November 1, 2024
Original
Very chaotic, poor organization and very dirty trash cans and services Not recommended
★★★★★
Local Guide November 1, 2024
Original
Good prices and very good service
Translation
Buenos precios y muy buen servicio
November 1, 2024
Original
Dirty car, car settings very complicated
November 1, 2024
Original
*If you dont want to waste 4 hours of your morning, dont come here.* I usually come to the Canary Islands a lot and it is the first time I have rented with them because of the price... But cheap is expensive... 4 hours in line, very inefficient, zero helpful and no help and zero solutions when I have had any problem or query. If you can avoid them better!!
Translation
*Si no quieres tirar 4 horas de tu manana no vengas aqui.* Suelo venir mucho a Canarias y es la primera vez que he alquilado con ellos por precio... Pero lo barato sale caro... 4 horas de cola, muy poco eficientes, cero serviciales y nada de ayuda y cero soluciones cuando he tenido algun problema o consulta. Si les puedes evitar mejor!!
★★★★★
Local Guide November 1, 2024
Original
My best car rental experience abroad - competitive price - agency in the arrival hall even before baggage collection - they waited for us at 1:20 a.m. when normally it is closed at 11 p.m. (with the possibility of extending to 1 a.m.) - very good car with few kms - rental car parking just opposite the agency - possibility of leaving the keys on return if a late flight - deposit refunded in 48 hours, no problem I highly recommend
Translation
Ma meilleure experience location voiture a letranger - tarif competitif - agence dans le hall darrivee avant meme recuperation des bagages - ils nous ont attendus a 1 h 20 du matin alors que normalement cest ferme a 23 h ( avec possibilite dextension a 1 h ) - tres bonne voiture peu de kms - parking voitures loc juste en face agence - possibilite de laisser les clefs au retour si vol tardif - caution remboursee en 48 h , aucun pb Je recommande fortement
★★★★★
November 1, 2024
Original
Correct and fast service. A satisfied customer for 15 years.
Translation
Correcte en snelle service. Al 15 jaar een tevreden klant.
November 1, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
Excellent and recommended rental service in Gran Canaria. Car, payment transaction, communication uncomplicated and exactly as it should be. All TopCar cars Ive rented have been clean inside. Returning the car at the airport is fast: you leave the car in the marked parking space and the key at the return counter - everything is fine. Payment exactly as it was promised - no post-payments and fiddling with extra insurance premiums, etc.. Full tank when leaving and returning. Good service.
Translation
Erinomainen ja suositeltava vuokrauspalvelu Gran Canarialla. Auto, maksutapahtuma, kommunikointi mutkatonta ja juuri niin kuin pitaa. Kaikki vuokraamani TopCarin autot ovat olleet siisteja sisalta. Auton palautus lentoasemalla nopeaa: jatat auton merkittyyn parkkiruutuun ja avain palautustiskille - kaikki ok. Maksu juuri sita kuin se luvattiin - ei jalkimaksuja ja kikkailua extra vakuutusmaksuilla tms.. Tankki taynna lahdettaessa ja palautettaessa. Hyvaa palvelua.
★★★★
November 1, 2024
Original
Easy to rent a car on Gran Canaria for 8 days....fair price....always happy
Translation
Unkompliziert Auto auf Gran Canaria fur 8.Tage gemietet....fairer Preis....immer wieder gerne
★★★★★
Local Guide November 1, 2024
Original
We used this car rental company for the second time. Very professional approach to the customer. All formalities, including taking over the car, were completed quickly, and when returning, everything went smoothly and quickly.
★★★★★
Local Guide November 1, 2024
Original
As usual when I go abroad I book on the rental companys website (no intermediary like travel agency or broker) and I take the Super Cover (SCDW) for a price that remains reasonable. Its less stress when you pick up the car (no need to check for scratches in the dark of an underground parking lot) and when you return the car with a plane to catch right after. So obviously I didnt have any problems with TopCar (agency in the airport terminal, no need to take a shuttle).
Translation
Comme dhabitude quand je pars a letranger je reserve sur le site du loueur (pas dintermediaire style agence de voyage ou broker) et je prends la Super Cover (SCDW) pour un prix qui reste raisonnable. Cest moins de stress quand vous prenez la voiture (pas besoin de faire un check des rayures dans le noir dun parking souterrain) et quand vous restituez la voiture avec un avion a prendre juste apres. Donc evidemment je nai pas eu de problemes avec TopCar (agence dans le terminal de l aeroport, pas besoin de prendre une navette).
★★★★★
November 1, 2024
Original
Fast and friendly service at the airport, easy to find the car which was clean and tidy. Handing over the car was just as easy, fast and friendly service Happy to recommend TopCar to others

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