Cabrera Medina in Telde
4.4
★★★★☆
(152 reviews)
Working Hours
Monday
8 AM-1 PM
, 4-7 PM
Tuesday
8 AM-1 PM
, 4-7 PM
Wednesday
8 AM-1 PM
, 4-7 PM
Thursday
8 AM-1 PM
, 4-7 PM
Friday
8 AM-1 PM
, 4-7 PM
Saturday
8 AM-1 PM
, 4-7 PM
Sunday
8 AM-1 PM
, 4-7 PM
Location
More Car Rental Options
Business Features
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Contact Information
+34 928 57 93 78 cabreramedina.comAddress
Aeropuerto de Gran Canaria, s/n
35230 Telde
Plus Code: WJQ6+83 Telde, Spain
Photo Gallery
Featured
Street View & 360deg
4.4
★★★★☆
152 reviews
Rating Distribution
5 stars
111 (73.0%)
4 stars
17 (11.2%)
3 stars
8 (5.3%)
2 stars
3 (2.0%)
1 star
13 (8.6%)
Most Mentioned
price
31
rental agreement
9
island
8
payment
7
state
6
insurance
6
airport
5
tail
4
fiat 500
4
opel corsa
2
Featured Review
★★★★★
March 30, 2024
Original
Perfect service, like always!
Featured Review
★★★★★
August 4, 2022
Original
Always a very nice company. Good prices and good service. I ordered a Opel Corsa New Model. I got a free upgrade but that was not the car I wanted. After a few phonecalls the brought the car I wanted straight to the hotel. Great service! .
Featured Review
★★★★★
June 20, 2022
Original
I rented a car for 3 days, the fastest service I have had in all the countries I have visited, 4' for receipt and 30" for delivery ............ payment upon receipt with cash or card, no hidden charges, and full insurance with zero excess !! Thank you
Featured Review
★★★★★
November 8, 2019
Original
Best company to rent a car. Never seen a great service like this
Featured Review
★
November 8, 2019
Original
Got an Adam Rocks that vibrated when on the hight way as the tires were not calibrated
Featured Review
★★★★★
December 22, 2018
Original
Nice service. Friendly staff
Featured Review
★★★★★
January 4, 2018
Original
Amazing service! We had a great time and they were a part of it. The price for the car was unbeatable and they made sure we received on time. Simply perfect!
1 found this helpful
Featured Review
★★
September 20, 2017
Original
Reservation was quite easy per internet. Price was good. I booked Opel Astra and get Seat Leon. It is nothing about conditions for tank filling on the web side. I paid in office for half tank 21EUR, but then i found out, that in car was just quarter. I made a foto with the mileage and decided, that i will solve it by return of the car. But by return, they were not willing to accept my complaint and i did not get extra money, because i came with three quarters. They sad, that if i let more, they will not pay that. I loose over 30EUR. Sceen wipers were not in good condition and pur water is to not suitable for cleaning a Windows. It needs some agent inside.
5 found this helpful
★★★★★
Local Guide
November 24, 2024
Original
After landing we first had to look for where the switch was. Who exactly was on the back of the closed counter. Despite a reservation, the waiting time was almost 45 minutes due to a lack of staff. We were then able to pick up our car very quickly. A brand new Corsa with 1400km on the clock, but already scratches from its predecessor. But no problem with fully comprehensive insurance. The car was not handed over by employees when it was picked up or dropped off, nor were the defects documented with me. 5 stars anyway because new car, low rental price and everything went well. In the Canary Islands only Cicar or Cabrera Medina
Translation
Nach der Landung mussten wir erstmal suchen, wo der Schalter ist. Wer war genau auf der Ruckseite des geschlossenen Schalters. Wartezeit trotz Reservierung mangels Personal fast 45 Minuten. Danach konnten wir unser Auto sehr schnell abholen. Ein nagelneuer Corsa mit 1400km auf der Uhr, aber schon Kratzer drin vom Vorganger. Aber kein Problem mit Vollkasko. Auto wurde weder bei Abholung noch Abgabe durch Mitarbeiter ubergeben bzw die Mangel mit mir dokumentiert. 5 Sterne trotzdem, da neues Auto, kleiner Mietpreis und alles gut lief. Auf den Kanaren nur Cicar bzw Cabrera Medina
★★★★★
Local Guide
November 24, 2024
Original
★
November 10, 2024
Original
Not enough staff to serve everyone, 40 minutes in line
Translation
Poco personal para atender a todo el mundo, 40 minutos en la cola
★★★★★
Local Guide
November 1, 2024
Original
★
November 1, 2024
Original
I had a reservation at 11:00 p.m. in Gran Canaria. Due to air traffic problems on the afternoon of October 11, my 10:15 p.m. flight from Arrecife-LP was delayed after midnight. I had no way of knowing if they would deliver the car after that time. Thats why I gave up taking that flight and went at 9:15 a.m. I was not able to make a new reservation to pick up on the 12th in the morning on the website due to non-availability. Early on the 12th on the phone I waited more than 20 minutes to be attended to and they informed me that my reservation had been cancelled. I was not able to modify the reservation on the website on the night of the 11th nor did I have any form of contact with the company. I arrive at the terminal and there was a queue for more than an hour and by calling they tell me that I must wait and when they assist me they will tell me if they have a car for me or not. Disastrous attention and management in these circumstances. I will NEVER rent a car with you again and every week I have to rent because I move between islands a lot. Finally I rented with Autoreisen and everything was perfect. Thanks and greetings.
Translation
Tenia una reserva a las 23.00 h en Gran Canaria. Debido a problemas de trafico aereo de la tarde del 11 de octubre mi vuelo de 22,15 h de Arrecife-LP estaba retrasado posterior a las 00.00 h. No tuve forma de saber si me entregarian el coche despues de esa hora. Por ello desisti coger ese vuelo y fui a las 9.15 h. No pude realizar nueva reservar para recoger el 12 en la manana por la web por no disponibilidad. El 12 a primera hora al telefono espere mas de 20 minutos para que me atendieran y me informan que mi reserva se habia anulado. No pude modificar la reserva en la web la noche del 11 ni tuve forma de contacto de ningun tipo con la empresa. Llego a la terminal y habia una cola de mas de una hora y llamando me dicen que debo esperar y cuando me atiendan me diran si tienen coche o no para mi. Atencion y gestion nefasta ante estas circunstancias. NO volvere a alquilar nunca mas un coche con ustedes y todas las semanas tengo que alquilar porque me muevo mucho entre islas. Finalmente alquile con Autoreisen siendo todo perfecto. Gracias y saludos.
★
November 1, 2024
Original
Today I had a reservation at 10:15 a.m. to pick up a car. I got to the line at the terminal office at 10:10am. It took me 40 minutes in line to process the payment and sign the contract. They inform me that I must go to the parking lot to pick up the car. I arrive at 11:00 a.m. and they tell me that I should wait because my car was not washed. I wait until 11:50 a.m. when they finally deliver it to me. There were about 40 people like me waiting to pick up their car. How is it possible for a reservation at 10:15 a.m. to be delivered at 11:50 a.m.? I ask for an official claim form and they give me a photocopy without an identification code, which is illegal. I had to call the local police to record everything that happened, so two officers came and took the report. Finally they give me a valid claim form. I dont understand that this happens and no one takes responsibility.
Translation
Hoy tenia una reserva a las 10.15 h para recoger un coche. Llegue a la cola de la oficina de la terminal a las 10.10 h. Tarde 40 minutos en la cola y tramito el pago y firmo el contrato. Me informan que debo acudir al parking a recoger el coche. Llego a las 11.00 h y me comentan que debo esperar porque mi coche no estaba lavado. Espero hasta las 11.50 h cuando finalmente me lo entregan. Habia como 40 personas como yo esperando por recoger su coche. Como es posible que una reserva a las 10.15 h me lo entreguen a las 11.50 h? Pido hoja de reclamacion oficial y me entregan una fotocopia sin codigo de identificacion, lo que es ilegal. Tuve que llamar a la policia local para dejar constancia de todo lo ocurrido por lo que acudio dos agente que tomaron atestado. Finalmente me dan una hoja de reclamacion valida. No entiendo que esto ocurra y nadie se responsabilice.
★★
November 1, 2024
Original
I had a reservation at the airport office for 10am. I arrived at 9 and had to wait in line for 3 hours because they didnt have vehicles. The staff was very friendly and the vehicle is fine, but it doesnt seem acceptable to me that something like this would happen when working with reservations.
Translation
Tenia reserva en la oficina del aeropuerto para las 10h. Llegue a las 9 y tuve que hacer 3 horas de cola porque no tenian vehiculos. El personal fue muy amable y el vehiculo esta bien, pero no me parece de recibo que trabajando con reservas suceda algo asi.
★★★★★
Local Guide
October 1, 2024
Original
★★★★★
Local Guide
October 1, 2024
Original
The reference for renting a car in the Canary Islands.
Translation
La referencia para alquilar un coche en Canarias.
★★★★★
September 1, 2024
Original
I called to ask a question about renting a car and the guy who helped me was super friendly and friendly, 10/10
Translation
Llame para preguntar una duda sobre el alquiler del coche y el chico que me atendio ha sido super amable y simpatico un 10/10
★
September 1, 2024
Original
We rented a car with Cabrera Medina because they assured us of a rear-facing seat with isofix. When we arrive they tell us that there is none. They give us one in favor of driving and without isofix. They dont even install it. As we claimed, a rear-facing chair suddenly appeared, magically. We install the chair, but the child is very loose. They should deliver the chairs with the corresponding adapters. Safety is paramount. Furthermore, they gave us a dirty car. We will not rent with Cabrera Medina again when we come to the island on another occasion.
Translation
Alquilamos un coche con Cabrera Medina porque nos aseguraron una silla a contramarcha y con isofix. Al llegar nos dicen que no hay. Nos dan una a favor de la marcha y sin isofix. Ni tan si quiera la instalan. Como reclamamos, de repente aparecio una silla a contramarcha, por arte de magia. Instalamos la silla, pero el nino va muy suelto. Deberian entregar las sillas con los adaptadores correspondientes. La seguridad es primordial. Ademas nos han dado el coche sucio. No volveremos a alquilar con Cabrera Medina cuando vengamos a la isla en otra ocasion.
2 helpful
★★★★★
Local Guide
September 1, 2024
Original
No problem! ;-)
Translation
Sin Problema! ;-)
★★★
May 1, 2024
Original
I booked a small car in October 2023. I got a Susuki Vitara. I asked if it would still be possible to exchange it. The employees didnt seem to care about my concerns. This wouldnt work, even though there were still small cars there. The Suzuki was not really clean and dirty inside. The windshield washer fluid was empty and not refilled. The tire pressure was not checked and the warning light was on. After leaving the underground car park, I had to go straight to the gas station anyway because the rental car had been handed over as a reserve. After asking, I was told succinctly that there was a gas station upstairs. You get there after your flight and then something like that? And have to take care of the vehicle immediately. FUELING, tire pressure and washer fluid. Booked a rental car twice on Lanzarote, great service. But the branch on Gran Canaria was a failure. Bad service
Translation
Ich hatte im Oktober 2023 ein Kleinwagen gebucht. Bekommen habe ich ein Susuki Vitara . Hatte nachgefragt ob es noch gehen wurde dies zu Tauschen. Die Mitarbeiter schien mein Anliegen auch egal zu Erscheinen. Dies wurde nicht gehen, obwohl vor Ort noch Kleinwagen dort standen. Der Suzuki war innen nicht richtig sauber und dreckig. Die Scheibenreinigungsflussigkeit war leer und nicht aufgefullt. Sowie der Reifendruck war nicht kontrolliert und die Warnleuchte brannte. Nach ausfahrt aus der Tiefgarage musste ich sowieso sofort zur Tankstelle da der Mietwagen auf Reserve ubergeben worden ist. Nach Nachfrage sagte man mir lapidar oben sei eine Tankstelle. Man kommt nach dem Flug dort an und dann sowas? Und muss sich sofort um das Fahrzeug kummern. TANKEN, Reifendruck und Wischwasser. Auf Lanzarote 2x Miewagen gebucht , super Service. Aber die Niederlassung auf Gran Canaria war der Reinfall. Schlechter Service
1 helpful
★★★★★
May 1, 2024
Original
As always, very good
Translation
Wie immer sehr gut
★★★★★
May 1, 2024
Original
Good choice, Good prices, you can pay at the time of withdrawal, you do not need a deposit and the treatment is good
Translation
Buena eleccion, Buenos precios, puedes pagar en el momento de retiro no necesitas fianza y el trato es bueno
1 helpful
★★★★★
April 1, 2024
Original
The best rental car in the Canary Islands! Very new cars, comprehensive insurance without excess and without card deposit! and very friendly staff on all the islands. In addition to being the best value for money!
Translation
El mejor rental car de Islas Canarias! Unos coches muy nuevos, seguro todo riesgo sin franquicia y sin deposito de tarjeta! y personal muy amable en todas las islas Ademas de ser el mejor calidad-precio!
★★★★★
April 1, 2024
Original
Attention from 10 very professional in addition to having a phenomenal staff and being very friendly, and especially valuing Mr. ARCADIO as exceptional. Thank you so much
Translation
Atencion del 10 muy profesional ademas de tener una plantilla fenomenal y ser muy amables, y valorar de manera especial al senor ARCADIO como execional. Muchas gracias
★★★★★
Local Guide
March 1, 2024
Original
As always when I go to the Canary Islands I rent the car with Cicar or Cabrera Media. Shale deal. No surprises, no strange franchises. Clean cars and reasonable prices
Translation
Como siempre q voy a canarias alquilo el coche con cicar o cabrera media. Trato esquisto. Sin sorpresas no franquicias extranas . Coche limpios y precios razonables
★★★★★
March 1, 2024
Original
I would definitely repeat! The staff was very friendly, the price was much cheaper than the rest by far, the car was impeccable. If your flight leaves before they open, you can leave the key in a mailbox, highly recommended
Translation
Sin duda repetiria! El personal muy amable, precio mucho mas baratos que el resto con diferencia, el coche impecable. Si tu vuelo sale antes de que abran puedes dejar la llave en un buzon, muy recomendable
★★★
Local Guide
February 1, 2024
Original
I have to say that I have been a Cabrera Medina/ Cicar user for a few years now every time I go to the Canary Islands. And I usually rent the basic range. And the penultimate time, with a Fiat 500, the car had a few things, but hey, it wasnt bad given the cost and the service. But this last time with Cabrera Medina and another Fiat 500 with registration 4102KTT I think we are going too far. 95,000 km, a warning light appears on the dashboard whenever it wants, the front seats are burned, the steering wheel is eaten, the right rearview mirror cannot be adjusted, the belt buckle falls off, the engine noise is like that of a lawn mower that people dont like. I looked (it hasnt failed, its true), its missing some exterior trim, its missing the antenna, the windshield wipers dont clean and I think thats more or less all. The prices in Cabrera Medina are very good, but I think the condition is not suitable for a rental car. The staff is good as always but if this is going to be the dynamic it might be better to pay more and go to the competition.
Translation
He de decir que soy usuario de Cabrera Medina/ Cicar desde hace ya unos anos cada vez que voy a Canarias. Y suelo alquilar la gama basica. Y en la penultima vez, con un Fiat 500 el coche tenia alguna cosilla, pero bueno, no estaba mal dado el costo y el servicio. Pero esta ultima vez con Cabrera Medina y otro Fiat 500 de matricula 4102KTT ya creo que nos estamos pasando. 95000 km, salta un testigo en el cuadro cuando quiere, los asientos delanteros con quemaduras, el volante comido, el retrovisor derecho no se puede ajustar, el enganche del cinturon se cae, el ruido del motor es de cortacesped que la gente nos miraba (no ha fallado, es verdad), le falta algun embellecedor exterior, le falta la antena, los limpiaparabrisas no limpian y creo que mas o menos es todo. Los precios en Cabrera Medina estan muy bien, pero creo que el estado no es adecuado para un coche de alquiler. El personal bien como siempre pero si esta va a ser la dinamica a lo mejor es mejor pagar mas e irme a la competencia.
★★★★
Local Guide
January 1, 2024
Original
★★★★★
Local Guide
December 1, 2023
Original
Everythings fine
Translation
Wszystko OK
★★★★★
Local Guide
December 1, 2023
Original
★
Local Guide
December 1, 2023
Original
I rented a car in La Palma which currently... the windows were dirty for months, it had no antenna to listen to the radio... the car was washed with pure water and when it dried it was all stained... in short you are paying for a high quality car range is not worth so much expense for what you receive
Translation
Alquile un coche en la palma el cual actualmente ... los cristales sucios de meses no tenia antena para oir la radio... el coche lo lavaron a pura agua y al secar estaba todo manchado ... en fin pagas un coche de alta gama no vale la pena tanto gasto para lo recibido
2 helpful
★
December 1, 2023
Original
★★★★★
Local Guide
December 1, 2023
Original
Once again excellent service. I have rented with them on several islands and it has always been great. No hassle when taking the car and, above all, when leaving it...
1 helpful
★
December 1, 2023
Original
Cabrera medinas Las Palmas. We rented a Fiat 500, and when we arrived they gave us an open Moka, the reservation was made a week before, but when we arrived, they gave us another one, and when we complained they gave us another one. This was the least important thing, because upon entering when going to get the car, it was dented, scratched. Upon entering it was dirty, the upholstery had no more stains, the tires were deflated and three lights were missing from the panel. We told the boy about it, and the response was...that he was very sorry, but that they didnt have any more cars, anyway......both the response and the person who helped us left a lot to be desired.
Translation
Cabrera medina las Palmas. Alquilamos un Fiat 500, y cuando llegamos nos dieron un open Moka, la reserva fue hecha una semana antes, pero al llegar, directamente nos dieron otro, y al reclamar nos dieron otro. Esto fue lo de menos, pues a entrar al ir a por el coche, estaba, abollado, rallado. Al entrar estaba sucio, la tapiceria no le cabia mas manchas, las ruedas desinfladas y el panel le saltaban tres pilotos. Se lo comentamos a la chico, y la repuesta fue...que lo sentia mucho, pero que no tenian mas coches, en fin......tanto la respuesta como la persona que nos atendio, dejaron mucho que desear.
2 helpful
★★★★★
December 1, 2023
Original
★★★★
Local Guide
December 1, 2023
Original
Impeccable service, easy pick-up and delivery, they gave me a better car than I had reserved and they even refunded the amount of gasoline I had extra. To add a but, the aesthetic condition of the car (Abarth 124 Spider) left a lot to be desired, although honestly it was something that I already expected given the type of vehicle it is and especially the type of client who usually rents it. On a mechanical level, not a single flaw, yes.
Translation
Servicio impecable, facilidad de recogida y de entrega, me dieron mejor coche del que habia reservado y hasta me reintegraron el importe de la gasolina que habia echado de mas. Por poner un pero, el estado estetico del coche (Abarth 124 Spider) dejaba bastante que desear, aunque sinceramente era algo que ya me esperaba dado el tipo de vehiculo que es y sobre todo el tipo de cliente que suele alquilarlo. A nivel mecanico ni una sola pega, eso si.
1 helpful
★
December 1, 2023
Original
Terrible experience, we rented a Fiat 500 in Gran Canaria for 76 euros. When we pick it up they ask us for a deposit of 475 euros, crazy, and the document clearly shows no deposit, and on top of that it tells us that they charge it for being residents...but what madness is this,...discriminated against and defrauded
Translation
Terrible experiencia, alquilamos en Gran Canaria un Fiat 500 con importe de 76 euros. Al recogerlo nos piden fianza de 475 euros, una locura, y en documento se refleja claramente sin fianza, y encima nos dice que lo cobran por ser residentes...pero que locura es esta,....discriminados y defraudados
2 helpful
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