Hertz Alquiler De Coches - Seville - Santa Justa Railway Station in Seville

3.1
★★★☆☆
(382 reviews)

Bienvenido a Hertz Alquiler De Coches - Seville - Santa Justa Railway Station situado en Rail Station Santa Justa. Selecciona esta localizacion para comenzar tu experiencia de alquiler de coches, o elige entre miles de otras ubicaciones, cada una con una amplia variedad de vehiculos para que elijas el que necesites en cada momento, incluido coches de lujo y deportivos, SUV, coches electricos (EV), furgonetas, camiones y muchos mas. Welcome to Hertz Car Rental - Seville - Santa Justa Railway Station. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles (EVs), vans, trucks and more.

Working Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 902 99 59 06 hertz.es

Address

Parking Area, Av. de Kansas City, S/N

41007 Seville

Plus Code: 92RG+94 Seville, Spain

Photo Gallery

Featured

Featured

By owner

By owner

Street View & 360deg

Street View & 360deg

3.1
★★★☆☆
382 reviews

Rating Distribution

5 stars
130 (34.0%)
4 stars
57 (14.9%)
3 stars
37 (9.7%)
2 stars
22 (5.8%)
1 star
136 (35.6%)

Most Mentioned

scammers 21 van 19 office 14 security deposit 13 bill 12 rental agreement 11 parking lot 10 internet 8 return 7 signature 6
Featured Review
★★
August 30, 2024
Original

Rent from the airport. The operation outside the Santa Justa train station is not a really good one. I booked a car for 2 days for a total of $171.49 for both days and ended up being charged for $281.73 because they sold me collision damage waiver insurance which I did not need. Check with your insurance and card company before you buy insurance. The people at the Hertz office either don't know what is needed or just plain selling you something you don't need.

Featured Review
August 23, 2024
Original

Unfortunately, we had a problem with this car rental company in Seville, Spain. They charged a second full coverage insurance policy (we had the first one purchased from a rental agency, Do You Spain). This was done, so to speak, on the sly, as the rental staff simply pushed over a document for us to sign - we believed it was a confirmation of the deal we had with DYS, but could not be more wrong. So we ended up paying for 2 insurance policies. We tried dealing with both Hertz and DYS and nothing worked - they had our signature on the slip. A word of warning for everyone: double check what you are signing. It is disappointing that Hertz has a policy of "pushing" extra policies and not asking questions. This should not be the case for a global car rental company.

Featured Review
★★★★★
July 19, 2024
Original

We hired a car from Hertz at their Santa Justa, Seville branch. We had pre-booked online. The pick up was very quick and seamless. The drop off was a bit slower as there was a queue. The staff were very helpful and polite. Overall an excellent experience.

Review photo
Featured Review
★★★★★
July 6, 2024
Original

Drop out perfect, quick, efficient, at 08:00 when office opens. No surprise on final bill, as announced during check in in Malaga.

Featured Review
★★★
May 19, 2024
Original

Our recent car rental experience was, well, underwhelming. The dashboard was filthy, like it hadn't been cleaned in a long time, which made us question their overall hygiene standards. They have only one car available whether you call or book online. When we called, they were eager to help us book the car. Suspicious, I asked if it cost more to book through the phone than online. The staff confirmed it would be more expensive, so keep this in mind before booking by phone. The car itself was very old, full of scratches, only used diesel, and was manual. A small but considerate touch would have been a protective sheet in the back for luggage. Unfortunately, our bags ended up quite dirty because the back was so dirty.

Review photo
Featured Review
March 27, 2024
Original

hangugbundeul nuntaengi majji maseyo. dongyihaji anheun obsyeoneuro don ddeudeogabnida. We're experiencing the worst experience in Spain due to Hertz. We rented a vehicle in Sevilla and returned in Cordoba. We fully filled up the fuel tank but they charged us EUR90.0 by not returning the Fuel Purchase Option (FPO) deposit. 1. As someone explained below, Hertz applied the FPO option without agreement. Hertz explained that we'll receive the deposit once we fully fill up the tank but the truth was not. 2. Due to inconvenient, unclear instruction to return the vehicle in Cordoba, we spent almost an hour to get to the right direction. Hertz still insists that they cannot return the FPO deposit of EUR90.0, but this is truly unfair for customers. I used to had good experiences with Hertz in other countries, but in Spain, it's horrible.

Featured Review
March 23, 2024
Original

One day rent I booked for Euro 66 and with upsell and scared tactics landed paying Euro 166 .... considering my premium US credit card covers rental car damage. I felt cheated and It's so stupid to loose loyalty of a customer like this.

Featured Review
January 10, 2024
Original

Terrible experience, they stole EUR80 from us. We rented the car for 5 days, and the guy from the first rental in Valencia didn't tell us that we had to return the car exactly at the time we picked it up, but he told us "in the morning more or less at the time you picked it up" without telling us that if we had delayed a little they would have charged us for a whole day, so as we had problems with the car we arrived an hour later and without telling us anything they added EUR80 to the payment. On top of that, the first day we got the car it kept telling us that the tires were flat, only realising afterwards that one of the wheels had been punctured from the start .. be careful... they are thieves

1 found this helpful
★★
November 28, 2024
Original
We rented a car from this company for one day, the vehicle itself was efficient and economical. The day before the rental, we went to the booking office, asked about the costs, they presented an offer of 77 euros per day with everything (insurance, operating costs, fee for a driver under 30 years old) and we agreed. On the day of collection, it turned out that we had to pay an additional fuel deposit in case we did not return the vehicle with a full tank. Their required fee amounted to as much as EUR 72. The total rental cost for one day was 152 euros. We agreed, the gentleman working at this point said that this part of the amount would be automatically refunded when we returned the car. Even though we returned the vehicle on the same day, we have not seen the money for 3 days. We went to ask, and the answer was: It should be within 15 days. So if you are on holiday in Seville, find another place, it is better to spend these 72 euros in a different way than to get them back after returning home. I encourage you to choose another company like Rent a Car.
Translation
Wynaj li my samochod w tej firmie na jeden dzie , sam pojazd by sprawny oraz ekonomiczny. Dzie przed wynajmem podeszli my do punktu aby zarezerwowa , zapytali my si o koszta, przedstawili w porz dku ofert 77euro za dzie ze wszystkim ( ubezpieczenie, koszty eksploatacyjne, op ata dla kierowcy poni ej 30r.z) zgodzili my si . W dzie odbioru okaza o si , e dodatkowo musimy op aci depozyt paliwowy w razie jakby my nie oddali pojazdu z pe nym bakiem. Ta ich wymagana op ata wynios a a 72 euro. Za wynajem za jeden dzie razem wysz o 152 euro. Zgodzili my si , Pan pracuj cy w tym punkcie powiedzia , e zostanie automatycznie zwrocona ta cz kwoty jak oddamy samochod. Mimo e zwrocilismy pojazd tego samego dnia to pieni dzy od 3 dni jeszcze nie widzimy. Poszli my sie zapyta , a Odpowied to: Do 15dni powinny by Wi c je eli jeste cie na wakacjach w Sevilli znajd cie inny punkt, te 72 euro lepiej wyda w inny sposob ni dopiero je odzyska po powrocie do domu. Zach cam do wybrania innej firmy typu Rent a Car.
★★★
November 26, 2024
Original
I delivered the replacement car with a full tank of gas as I was told. They didnt tell me that it was missing 4 liters and they gave it 1.76 per liter and 16.50 for going 10 meters to add the 4 liters of gasoline. Some authentic chorizos. I dont recommend them
Translation
Entregue el coche de sustitucion con el tanque de gasolina lleno como me dijeron. No me digeron que le faltaba 4 litros y le echaron ellos a 1.76 el litro y 16.50 por ir a 10 metros a echarle los 4 litros de gasolina. Unos autenticos chorizos. No los recomiendo
November 25, 2024
Original
I rented a vehicle with them, 1 month has passed since then and they have not returned my deposit and it is still blocked on their part. Impossible to contact the office, they do not answer the phone. The staff is nice but the company policy is scammers
Translation
Alquile un vehiculo con ellos , ya ha pasado 1 mes de eso y no me han devuelto la fianza y sigue bloqueada por su parte . Imposible contactar con la oficina no cogen el telefono. El personal es agradable pero la politica de la empresa son unos estafadores
★★★★★
Local Guide November 25, 2024
Original
November 11, 2024
Original
Shameful, I was stuck all day long calling here and at the airport, they either left me on hold or hung up on me, incredible the deal I never got with this company... and I lost my money thanks to them, I will never rent again with them nor to recommend, sorry ..
Translation
Vergonzoso, mee pegado todo el santo dia llamando aqui y al aeropuerto, o me dejaban en espera o me colgaban, increible el trato que no e llegado a tener con esta compania e perdido mi dinero gracias a ellos, no vuelvo a alquilar nunca mas con ellos ni a recomendar, de pena ..
1 helpful
Local Guide November 2, 2024
Original
It would be better if you couldnt give a star at all. I am offered a vehicle via Check24, but after walking there for 30 minutes in the pouring rain, I am told there are NO vehicles available. Ah yes. The yard is full. What about a delivery truck? They are not vacant either. Well then not. Opposite is Centauro. Super nice, super fast. Everything ready in just a few minutes. Goodbye Heart...
Translation
Besser ware es, man konnte gar keinen Stern geben. Uber Check24 wird mir ein Fahrzeug angeboten, vor Ort, nachdem wir 30 Minuten im stromenden Regen dorthin gelaufen sind, wird mir vor Ort gesagt, dass KEINE Fahrzeuge erhaltlich seien. Ah ja. Der Hof steht voll. Was ist denn mit nem Lieferwagen? Auch die seien nicht vakant. Na dann eben nicht. Gegenuber ist Centauro. Super nett, super schnell. Alles fertig in wenigen Minuten. Adios Hertz....
October 2, 2024
Original
I DO NOT RECOMMEND. THE WORST PLACE I HAVE EVER RENTED They ask you for a deposit that God knows when they return you, they charge you for trying to contact them, if you call the toll-free number (Madrid central) they dont solve ANYTHING and to make matters worse the email they give for complaints is fake. A shame, I would say that it is the worst car rental company, but it is one of the worst companies in general. Attempt to scam in our face there, if you rent take photos of Todo, we delivered it even with more gasoline than it came with and they wanted to charge us because they said it was a good thing we had proof. CLOWNS
Translation
NO RECOMIENDO. EL PEOR SITIO AL QUE HE ALQUILADO te piden una fianza que a saber dios cuando te devuelven, te cobran por intentar contactar con ellos, si llamas al numero gratis (central de Madrid) no te Solucionan NADA y para colmo el correo que Dan para reclamaciones es falso. Una verguenza, diria que es la peor empresa de alquiler de coches, pero es que es de las peores empresas en general. Intento de timo en nuestra cara alli, si alquilas sacar fotos a Todo, lo entregamos hasta con mas gasolina de la que traia y nos querian cobrar porque decian que habia menos menod mal que teniamos pruebas. PAYASOS
October 2, 2024
Original
Be very careful. We rented a car for a one-day trip to Cadiz. The person at reception explained to us correctly how it worked and that he took a deposit for petrol of 1.8.../litre and that if we didnt return the full tank, a deduction would be made. When we got home, the nearest petrol station was closed, so we couldnt refuel. Unfortunately, as I read the comments, I realize that Im not the only one. No breakdown was made, but the entire deposit was charged without any way of finding an arrangement. Whether you use 10, 20 or 30 l, you will be charged the full deposit. Please read the notices carefully before making a rental. ********************************** Be very careful. We rented a car for a trip to Cadiz for a day. The person at reception explained to us correctly how it worked and that he took a deposit for gasoline of 1.8.../liter and that if we did not return the full tank, a statement would be made. . When we got back, the nearest gas station was closed so we couldnt refuel. Unfortunately, reading the comments, I realize that I am not the only one. No statement was made, but the entire deposit was charged with no means of finding an arrangement. Whether you use 10,20 or 30 l, you will be charged the full deposit. Please read the reviews carefully before renting.
Translation
Be very careful. We rented a car for a one-day trip to Cadiz. The person at reception explained to us correctly how it worked and that he took a deposit for petrol of 1.8.../litre and that if we didnt return the full tank, a deduction would be made. When we got home, the nearest petrol station was closed, so we couldnt refuel. Unfortunately, as I read the comments, I realize that Im not the only one. No breakdown was made, but the entire deposit was charged without any way of finding an arrangement. Whether you use 10, 20 or 30 l, you will be charged the full deposit. Please read the notices carefully before making a rental. ********************************** Faire tres attention. Nous avons loue une voiture pour un voyage a Cadix durant une journee. La personne a laccueil nous a explique correctement comment cela fonctionne et quil prenait une caution pour lessence a hauteur de 1,8.../litre et que si nous ne rendions pas le plein complet, un decompte serait fait. En rentrant, la station essence la plus proche etait fermee et nous navons donc pas pu refaire le plein. Malheureusement, en lisant les commentaires, je mapercois que je ne suis pas le seul. Aucun decompte na ete fait, mais toute la caution a ete facturee sans aucun moyen de trouver un arrangement. Que vous utilisiez 10,20 ou 30 l, la caution vous sera entierement facturee. Veuillez bien lire les avis avant de faire une location.
Local Guide October 2, 2024
Original
Beware scammers!!!! I rented a van through a rental company, I had to pick it up. Everything was correct until they charged me, which was 60 more than what was agreed, and when I complained about it they told me that it is a cleaning that I did not authorize when the vehicle was Deliver clean showing photos of pickup and delivery. Furthermore, the three people who were behind the counter seemed correct and normal. I went to the vehicle to verify the cleanliness and they had not cleaned it. Total scammers
Translation
Cuidado estafadores!!!! Alquile una furgoneta a traves de una empresa de alquiler,tenia que recogerla hay.todo correcto hasta que me hicieron el cargo que fue 60 mas de lo acordado y al reclamarlo me dijeron que es una limpieza que yo no he autorizado cuando el vehiculo lo entregue limpio ensenando las fotos de la recogida y entrega. Ademas las tres personas que estaban tras el mostrador les parecieron correcto y normal .fui al vehiculo para verificar la limpieza y no la habian limpiado.total estafadores
1 helpful
★★★★★
October 2, 2024
Original
Top service and advice
Translation
Service et conseils au top
September 2, 2024
Original
Im still waiting after two months for my deposit retention to be returned. Regrettable. Pure scam. Hire someone else.
Translation
Sigo esperando despues de dos meses que me devuelvan la retencion de la fianza. Lamentable. Pura estafa. Contratad a otra.
September 2, 2024
Original
the worst of the worst
Translation
il peggio del peggio
Local Guide September 2, 2024
Original
5 months waiting for the deposit and they have not returned it. We will never trust them again
Translation
5 meses esperando la fianza y no la han devuelto. Jamas volvemos a confiar en ellos
August 2, 2024
Original
First of all, they try to sneak in the companys insurance if you go with a brokers insurance. They make you understand that you have made a mistake to try to sneak theirs and pay twice. Subsequently, they gave us the keys without the slightest indication (the girl even deigned to get up to show the car). Therefore, not to mention giving basic instructions (where the driving lights are or how to open the refueling tank). A week later they still havent returned the deposit and calling the office phone is useless. I want to imagine that, for whatever reason, the other customer service phone, a paid one, will work better. In short, poor service and little agility in returning the money.
Translation
En primer lugar intentan colarte el seguro de la compania si vas con el seguro de un broker. Te hacen entender que te has equivocado para intentar colarte el suyo y pagar doblemente. Posteriormente, nos entregaron las llaves sin la mas minima indicacion (siquiera la chica se digno a levantarse a ensenar el coche). Por lo tanto, ni hablar de hacer indicaciones basicas (donde estan las luces de circulacion o como abrir el deposito de repostaje). Una semana despues siguen sin devolver la fianza y llamar al telefono de la oficina es inutil. Quiero imaginar que, por lo que sea, el otro telefono de atencion al cliente, de pago, funcionara mejor. En definitiva, mala atencion y poca agilidad en devolver el dinero.
1 helpful
August 2, 2024
Original
The treatment received is regrettable. They have made us pay a fee of 170 + 60 in management fees, for a scratch of less than 1cm that was probably there previously. Since there are no previous photos of the vehicle, only those on the website that is in a garage, it is assumed that we have done it when it has been previously rented by countless clients. I dont recommend it even to my worst enemy, its our fault for not taking a prior photo. Even so, the amount to pay for a 1cm scratch seems like a robbery to me. I will never rent Hertz again.
Translation
Lamentable el trato recibido.Nos han hecho pagar una cuota de 170 + 60 en gastos de gestion,por una rozadura de menos de 1cm que probablemente estuviera anteriormente. Como no hay fotos anteriores del vehiculo,solo las de la web que es en garaje,se da por hecho que lo hemos realizado nosotros cuando ha sido alquilado previamente por innumerables clientes. No se lo recomiendo ni a mi peor enemigo,fallo nuestro por no hacer foto previa. Aun asi el importe a pagar por una rozadura de 1cm me parece un atraco. Nunca mas volvere alquilar Hertz.
★★★★★
Local Guide August 2, 2024
Original
Spontaneously rented a small car for a trip to Cadiz in the morning without prior reservation or online booking. Fast, uncomplicated service, less than 15 minutes later youre on the road by car. Credit card billing took place the next day for the agreed amount.
Translation
Spontan am Vormittag ohne Vorreservierung oder Online Buchung einen Kleinwagen fur einen Ausflug nach Cadiz gemietet. Schneller, unkomplizierter Service, keine 15 Minuten spater schon mit dem Auto unterwegs. Kreditkartenabrechnung erfolgte am nachsten Tag mit vereinbarten Betrag.
★★★★★
August 2, 2024
Original
Very good experience with Thrifty (Hertz) in Santa Justa station, Seville. Especially the attention of RAFA. Excellent employee who, despite the unbearable heat at the time of picking up the vehicle, explained everything about the car and answered all our questions with great patience. Well located just 100 meters from the station exit with very comfortable parking spaces.
Translation
Muy buena experiencia con Thrifty (Hertz) en estacion santa Justa sevilla. Especialmente la atencion de RAFA. Excelente empleado que pese al calor insoportable en el momento de la recogida del vehiculo se deshizo en explicaciones sobre el coche y atendio todas nuestras dudas con suma paciencia. Bien ubicado a escasos 100 metros de la salida de la estacion con plazas aparcamiento muy comodas.
★★★★★
Local Guide July 2, 2024
Original
Friendly staff and a car parked right in front of the counter. I rented the cheapest basic automatic car. The best Hertz branch of all time, giving away Mercedes-Benz C-Class... Im touched.
July 2, 2024
Original
SHAMEFUL 2 WEEKS AND THEY STILL DONT RETURN MY DEPOSIT THERE IS NO WAY TO CONTACT IN INTEPRICE 24 - 48 HOURS RETURN THE DEPOSIT
★★★★★
July 2, 2024
Original
★★★★★
July 2, 2024
Original
Local Guide July 2, 2024
Original
They kept me waiting in the parking lot for 37 minutes until, after lighting, they decided to assist me. When I proceeded to pay and return the vehicle, they decided that for 3 minutes it was considered one more day and without saying it or explaining it on the ticket-receipt, they proceeded to collect that amount. Its amazing how inattentive they are. Not to mention other qualities very lacking in the treatment and in the brand in general. A shame. I always use other car rental companies, but I decided to give this supposedly serious company a chance. Now I affirm and reaffirm that I will never do anything with this company again. Its laughable.
Translation
Me han tenido 37 minutos esperando en el parking hasta que, tras una iluminacion, han decidido atenderme. Cuando he procedido al pago y la devolucion de vehiculo, han decidido que por 3 minutos se consideraba un dia mas y sin decirlo ni explicarlo en el ticket-recibo, han procedido al cobro de esa cantidad. Es alucinante lo poco atentos que son. Por no mencionar otras cualidades muy carentes en el trato y en la marca en general. Una verguenza. Siempre cojo otras empresas de alquiler de vehiculos, pero decidi dar una oportunidad a esta empresa que es presuntamente seria. Ahora afirmo y reafirmo que no vuelvo a coger nada con esta empresa. Es irrisorio.
★★★★
Local Guide July 2, 2024
Original
Beware what you agreed to pay online and what you pay in the end. Cars are good. Return service is good.

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