Enterprise Alquiler de Coches y Furgonetas - Estacion Segovia Guiomar in Segovia

3.4
★★★☆☆
(41 reviews)

?Quieres alquilar un coche o una furgoneta cerca de Estacion Ave Segovia Guiomar? Tanto si alquilas por ocio como por negocios o porque necesitas un vehiculo de sustitucion, Enterprise te ofrece coches y furgonetas de alquiler por dias, semanas o periodos largos, con unas tarifas excelentes. Contamos con una amplia gama de vehiculos modernos para satisfacer todas tus necesidades de alquiler. Ademas, tenemos un excepcional servicio de atencion al cliente, que nos enorgullece, y que te garantiza una maravillosa experiencia de alquiler. Porque alquilar con Enterprise es facil, sin contratiempos y sin costes ocultos.

Working Hours

Monday 8 AM-1 PM , 4-7 PM
Tuesday 8 AM-1 PM , 4-7 PM
Wednesday 8 AM-1 PM , 4-7 PM
Thursday 8 AM-1 PM , 4-7 PM
Friday Closed
Saturday 9 AM-1 PM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 921 21 20 05 enterprise.es

Address

Paseo Campos de Castilla, S/N

40006 Segovia

Plus Code: WW64+93 Segovia, Spain

Photo Gallery

Featured

Featured

Inside

Inside

By owner

By owner

Exterior

Exterior

Street View & 360deg

Street View & 360deg

3.4
★★★☆☆
41 reviews

Rating Distribution

5 stars
24 (58.5%)
4 stars
1 (2.4%)
3 stars
0 (0.0%)
2 stars
1 (2.4%)
1 star
15 (36.6%)

Most Mentioned

rental agreement 7 office 7 insurance 4 pay 4 transport 3 scammers 3 leaves 2 destiny 2 friday 2 parking 2
Featured Review
October 31, 2024
Original

Menudos sinverguenzas Me alquilan una furgoneta que estaba hecha polvo, pero como la cogi con seguro a todo riesgo, me dijeron que no tenia que preocuparme. No me la ensenaron por dentro. Cuando la entrego en destino en Alicante, me han hecho pagar unos rayones del interior de los portones. Llamo a Segovia y se desentienden totalmente del tema. Se han aprovechado de mi para reparar esto gratis, 800 EUR me han hecho pagar. Unos caraduras. Ahora voy a ir a la Junta Arbitral de Transporte y tambien con abogado a poner una denuncia. Mucho ojo con estos jetas

Translation

What scoundrels They rented me a van that was ruined, but since I took it with comprehensive insurance, they told me I didn't have to worry. They didn't show me the inside. When I delivered it to its destination in Alicante, they made me pay for some scratches on the inside of the doors. I call Segovia and they completely ignore the issue. They took advantage of me to repair this for free, they made me pay EUR800. Some cheeks. Now I am going to go to the Transportation Arbitration Board and also with a lawyer to file a complaint. Be very careful with these jetas

Featured Review
August 2, 2024
Original

No alquileis en esta empresa porque es un timo. Haces una reserva de un vehiculo y media hora antes de la recogida te llaman para decirte que no tienen disponibilidad. Encima el personal de las oficinas se desentiende del tema, diciendo que es culpa de la central que hace las reservas. Una verguenza que sigan funcionando, deberian cerrarles el negocio por estafa, ya que la reserva te la cobran con antelacion y luego te dejan tirado sin solucion ninguna.

Translation

Do not rent from this company because it is a scam. You make a reservation for a vehicle and half an hour before the pickup they call you to tell you that they have no availability. On top of that, the office staff ignores the issue, saying that it is the fault of the headquarters that makes the reservations. It's a shame that they continue to operate, they should close their business due to fraud, since they charge you for the reservation in advance and then leave you stranded without any solution.

Featured Review
★★★★★
June 16, 2024
Original

Mi experiencia a sido muy buena! Los chicos que me atendieron en la estacion de Segovia muy amables pedro Alberto,sobretodo Alberto que es el que me hizo todo el papeleo muy simpaticos y agradables asi da gusto! Alquile un coche para un viaje largo y dejarlo en otro destino y todo fue perfecto! Muchas gracias si necesito alguna vez alquilar un coche o furgo ya se donde ire!

Translation

My experience has been very good! The guys who helped me at the Segovia station Very kind Pedro Alberto, especially Alberto, who is the one who did all the paperwork for me, very friendly and pleasant, so it's a pleasure! I rented a car for a long trip and dropped it off at another destination and everything was perfect! Thank you very much if I ever need to rent a car or van I already know where I will go!

Featured Review
May 17, 2024
Original

Menuda faena, nos hicieron. Un viernes a primera hora nos dejaron tirados sin coche y teniamos que hacer un viaje largo. Despues de reservar con un mes de antelacion y lo peor, es que ni les importo. No intentaron poner solucion de ningun tipo, simplemente nos dijeron que el cliente del dia anterior tenia un seguro y que por tener una averia, le dieron nuestro coche en vez de mandar otro. Asi que cuidado que solo deben tener un coche de cada categoria. Mucho tienen que cambiar las cosas para que vuelva a arriesgarme a alquilar con esta compania.

Translation

What a job they did to us. Early one Friday morning they left us stranded without a car and we had to make a long trip. After booking a month in advance and the worst thing is that they didn't even care. They did not try to find a solution of any kind, they simply told us that the client from the previous day had insurance and that because he had a breakdown, they gave him our car instead of sending another one. So be careful that you should only have one car from each category. Things have to change a lot for me to risk renting with this company again.

Featured Review
★★
April 5, 2024
Original

Tuve que devolver el coche en Domingo con la oficina cerrada. La persiana cerrada y sin instrucciones ni de donde dejarlo ni de donde dejar las llaves. Mediq horquilla buscando el buzon. Notas: -Los primeros 15 min son gratis en los 2 parkings de barrera de la estacion. Lo pone en la barrera. -El coche se deja en el parking 2 que es el mas alejado de la carretera de acceso, al fondo. -La llave en el buzon de enterprise que esta en la calle, en la entrada principal a la estacion a la derecha junto a la maquina de pago del parking.

Translation

I had to return the car on Sunday with the office closed. The blinds closed and no instructions on where to leave it or where to leave the keys. Mediq fork looking for the mailbox. Grades: -The first 15 minutes are free in the station's 2 barrier car parks. He puts it on the barrier. -The car is left in parking lot 2, which is the furthest from the access road, at the back. -The key is in the enterprise mailbox that is on the street, at the main entrance to the station on the right next to the parking payment machine.

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Featured Review
September 8, 2023
Original

Unbelievable service.

Featured Review
★★★★★
February 10, 2023
Original

Very friendly service and great cars at a fair price.

Featured Review
★★★★★
March 9, 2022
Original

Quiero dar las gracias a la oficina de Enterprise de la estacion del AVE de Segovia por su inestimable ayuda y servicio tan profesional. Nos han ayudado desinteresadamente a cumplir la mision se llevar con uno de sus furgones ayuda a los Ucranianos que estan padeciendo el terror de la guerra con Rusia. Gracias por todo.

Translation

I want to thank the Enterprise office at the Segovia AVE station for their invaluable help and professional service. They have selflessly helped us accomplish the mission of bringing aid to the Ukrainians who are suffering the terror of the war with Russia with one of their vans. Thanks for everything.

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1 found this helpful
★★★★★
Local Guide November 11, 2024
Original
August 2, 2024
Original
I rented a car in Segovia and it couldnt have been a worse experience. The person who helped me at the reception was friendly; but then when they went to give me the car they told me 50 times not to scratch it or anything and that I would have to pay a fortune. You can say things better. When I returned it, he still threatened me that since I had the smallest thing I would ever see and that since Im young, I was going to drive like a goat with the car. What a lack of respect. I wont be back again. there and the others I recommend that neither.
Translation
Alquile un coche en Segovia y no pudo ser peor experiencia.La que me atendio en la recepcion fue simpatica;pero luego cuando fueron a darme el coche me repitieron 50 veces que no le rayara ni nada y que me tocaria pagar un dineral.Se pueden decir mejor las cosas.Cuando lo devolvi igual amenazandome que como tuviera lo mas minino que veria y que como soy joven que iba a ir como una cabra con el coche.Menuda falta de respeto.No volvere mas ahi y los demas os recomiendo que tampoco.
★★★★★
July 2, 2024
Original
Very good attention and service. Clear explanations and flexibility in pickup and delivery.
Translation
Muy buena atencion y servicio. Explicaciones claras y flexibilidad en la retirada y entrega.
May 2, 2024
Original
I will never return to this office. Rent through Booking. First: they give false advertising, they offer me a car that has nothing to do with the one I rented through the booking platform and they hide behind the fact that they give something similar... they will tell me that a Kia Sportage is similar to an Opel Combo .because it was what they had and the question is: Why do they offer something that they dont have? Second: they do not inform you of the time limit you have to deliver the vehicle or the surcharge that would be made. They only give a margin of half an hour. I know of other companies that give an hour and a half. Third: they do not deliver the car clean. Total: a complete disaster. I DO NOT RECOMMEND IT.
Translation
No volvere jamas a esta oficina. Alquile por medio de Booking. Primero,: dan publicidad enganosa, me ofrecen un coche que no tiene nada que ver con el que alquile por medio de la plataforma de booking y se escudan en que dan algo similar ya me diran que tiene de similar un Kia Sportage con un Opel Combo .porque era lo que tenian y me pregunta es: Por que ofrecen algo que no tienen?. Segundo:, no te informan del tiempo limite que tienes para entregar el vehiculo ni del recargo que se haria . Solo dan un margen de media hora. Conozco de otras companias que dan hora y media. Tercero:, no entregan el coche limpio. Total: un desastre completo todo. NO LO RECOMIENDO.
1 helpful
May 2, 2024
Original
Impossible to contact. They dont answer the phone. NEVER
Translation
Imposible contactar. No contestan al Tf. NUNCA
Local Guide May 2, 2024
Original
I do not recommend renting with this company, they do not inform you of conditions, they give you vehicles with breakdowns that they then want to charge you for despite showing them that you had warned of the breakdown light, they charge you months later with untrue information and they do not give you solution to nothing. Be very careful with them!
April 2, 2024
Original
It seems that leaving you stranded by this company is repetitive. I rent a car for Friday 03/01/2024 where we have to make a trip to Malaga for a meeting at 17:00 and therefore, we request to pick up the car at 8:00 in the morning. That week we called the office to verify that everything is correct and that there is no problem in picking up the car at 8:00. What is our surprise that when we arrive at the office they tell us that they have had a problem with a car the day before and they have given our reservation to another client, that another car is on the way and that it will arrive around 10:30 but it will not They can confirm that it arrives. Without a schedule, we have to find a way to live by borrowing a friends car. We request a complaint form and the respective reviews so that users take it into account and whoever rents from this company is not surprised if they arrive and do not have a car, it depends on the day it is their turn.
Translation
Parece que lo de dejarte tirado por esta empresa es reiterativo. Alquilo un coche para el viernes 01/03/2024 donde tenemos que hacer un viaje a Malaga para una reunion a las 17:00 y por ello, solicitamos pasar a recoger el coche a las 8:00 de la manana. En esa semana llamamos a la oficina para verificar que todo esta correcto y que no hay ningun problema en recoger el coche a las 8:00. Cual es nuestra sorpresa que al llegar a la oficina nos comunican que han tenido un problema con un coche el dia anterior y le han dado nuestra reserva a otro cliente, que viene otro coche de camino y que llegara sobre las 10:30 pero que no nos pueden confirmar que llegue. Sin margen de horarios nos tenemos que buscar la vida, prestandonos el coche una amiga. Solicitamos una hoja de reclamaciones y los respectivas resenas para que los usuarios lo tengan en cuenta y quien alquile en esta empresa no se sorprenda si llega y no tiene coche, depende del dia que le toque.
3 helpful
★★★★★
Local Guide March 2, 2024
Original
Very good treatment and speed, we rented a van and the truth is that it was great, the service and treatment we have received is recommended.
Translation
Muy buen trato y rapidez, alquilamos una furgoneta y la verdad que genial, recomendable el servicio y el trato que hemos recibido.
February 2, 2024
Original
SHAMEFUL. NOTHING RECOMMENDED. We rented a car 3 weeks in advance and the day before we went to the office to confirm the reservation and they told us that everything was correct. When we went at the agreed time to pick up the car, after waiting half an hour, they told us that there were no cars available, neither for us nor for the other 2 people who had rented another one. They didnt give us the car or any solution. Finally we went to AVIS and there they received excellent treatment, they gave us the vehicle very quickly and in very good condition.
Translation
VERGONZOSO. NADA RECOMENDABLE. Alquilamos un coche con 3 semanas de antelacion y el dia de antes pasamos por la oficina para confirmar la reserva y nos dijeron que todo estaba correcto. Cuando fuimos a la hora acordada a recoger el coche, despues de esperar media hora, nos dicen que no hay coches disponibles, ni para nosotros ni para las otras 2 personas que habian alquilado otro. No nos dieron ni el coche ni ninguna solucion. Finalmente nos fuimos a AVIS y alli un trato excelente, nos dieron el vehiculo muy rapido y con muy buenas condiciones.
3 helpful
February 2, 2024
Original
A real shame, dont book here because they pass the reservation through the triumphal arch. I reserved a car 2-3 weeks ago, I arrive a day early in Segovia and I ask if everything is correct with the reservation and they tell me yes, everything is perfect, well I arrive today and they tell me that there are no cars available, to me and 3 other people. They say that 2 cars have arrived and that they have been inspected in the workshop (that is perfectly predictable) even so the math doesnt add up to me, because if 2 cars fail you dont leave 3 people without a car. I think they make more reservations than there are cars available, therefore it is a scam. Both I and the others affected went to Avis by Bus which is next to the aqueduct and there without any problem.
Translation
Una autentica verguenza, no reserveis aqui porque se pasan la reserva por el arco del triunfo. Reserve un coche hace 2-3 semanas, llego un dia antes a Segovia y paso a preguntar si esta todo correcto con la reserva y me dicen que si, que todo perfecto, pues llego hoy y me dicen que no hay coches disponibles, a mi y a otras 3 personas. Dicen que es que han llegado 2 coches y que tienen revision en el taller (eso es perfectamente previsible) aun asi no me cuadran las cuentas, porque si te fallan 2 coches no se quedan 3 personas sin coche. Creo que hacen mas reservas que disponibilidad de coches hay, por lo tanto es una estafa. Tanto yo como los demas afectados fuimos a Avis en Bus que esta al lado del acueducto y alli sin problema.
2 helpful
★★★★★
Local Guide December 2, 2023
Original
Good place to rent a car. Kindness, efficiency and speed.
December 2, 2023
Original
DONT EVEN THINK OF RENTING A VEHICLE WITH DAMAGES OR SCRATCHES WITHOUT TAKING A PHOTO OF THEM BEFORE TAKING IT!!! After a few months they send you an email saying that you did it to them and that you have to pay for the damages, they take advantage of people... I imagine they will delete my review, of course since there are many people to whom it has happened and I see that these scammers have 5 stars. In the photos you can see the day and time
Translation
NI SE OS OCURRA ALQUILAR UN VEHICULO CON GOLPES O ARANAZOS SIN HACERLES FOTO ANTES DE COGERLO!!! A los meses te mandan un email diciendo que se los has hecho tu y que tienes que pagar los danos, se aprovechan de la gente... imagino que borraran mi resena, por supuesto ya que hay mucha gente a la que le ha pasado y veo que tienen 5 estrellas los estafadores estos. En las fotos que se vea el dia y la hora
5 helpful
★★★★★
Local Guide December 2, 2023
Original
★★★★★
December 2, 2023
Original
Everything perfect, the staff, the van, everything very good. When I have to rent I will do it with them.
Translation
Todo perfecto, el personal, la furgoneta, todo muy bien. Cuando tenga q alquilar lo hare con ellos.
December 2, 2023
Original
SHAMEFUL! I requested a range of vehicles and when I got there they did not have it nor could they get it on the day. The employee I made the reservation with washed his hands. When we wanted to file a claim, we couldnt do it because they didnt have sheets; They urged us to put it on when we returned the rental vehicle because they would already have it. We did that, but they didnt have them either. The time to carry out each procedure was exaggerated. Take any other rental option.
Translation
!VERGONZOSO! Solicite una gama de vehiculo y al llegar alli no la tenian ni podian conseguirla en el dia. El empleado con quien hice la reserva se lavo las manos. Al querer poner una reclamacion, no pudimos hacerlo porque no tenian hojas; nos instaron a ponerla cuando devolviesemos el vehiculo de alquiler porque ya tendrian. Eso hicimos, pero tampoco tenian. El tiempo para realizar cada tramite fue exagerado. Coged cualquier otra opcion de alquiler.
2 helpful
Local Guide December 2, 2023
Original
They are not trustworthy, you leave a van with word of mouth that they give you a pick-up record and when you go for hella they tell you that due to logistical problems there are no unpresentable ones.
Translation
No son de fiar dejas apalabrada una furgoneta de dan un registro recogida y cuando bas a por hella te dicen que por problemas de logistica no hay impresentables.
2 helpful
Local Guide December 2, 2023
Original
Another affected here. I reserved and PAID for a van 9 days in advance. On the way to pick it up, the guy calls me (7:55 a.m.) to tell me that there is no availability... You take a day off from work, you make all the plans, and 5 minutes before picking up the vehicle, they tell you that there is no. Very little seriousness.
Translation
Otro afectado por aqui. Reserve y PAGUE una furgo con 9 dias de antelacion. De camino a por ella, me llama el chaval (7:55 horas) para decirme que no hay disponibilidad... Te coges dia libre en el trabajo, haces todos los planes, y 5 minutos antes de recoger el vehiculo, te dicen que no hay. Muy poca seriedad.
3 helpful
★★★★★
Local Guide December 2, 2023
Original
★★★★
Local Guide December 2, 2023
Original
★★★★★
December 2, 2023
Original

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