OK Mobility - Aeropuerto Asturias in Santiago del Monte

All very straightforward. Great car, at a very good price. No pressure to take the CW insurance which we'd bought separately. They made a mistake on the acceptance form about which wheel hubs had existing damage but no fuss when we pointed this out on return and deposit released within a few hours.

They charged me 700 euros extra on a car with no damage. Furthermore, we were not given the car we asked for in our reservation. Avoid this rental company if possible.

Amazing service by Noemi at check in and Rocio at check out. Noemi made picking up the car a hyper quick and such seamless process - I was driving out in less than 15mins! I also got a free upgrade from a standard SUV to a fancy Jeep (thanks BA for the beer) - which had ran more miles than your uncle's car, tbh. Even though the car needed some service (airbag and oil checks) and had huge damage on the driver door (seemed like a T-rex had had a go at it), driving was actually good and it had a nice device installed that let you know about the speed cameras way in advance, so you can adapt your speed accordingly - shall you need to... Bottomline, amazing price (26EUR for 2 days), no hard insurance sell and decent EUR1,350 credit card deposit to make sure you don't run away with the car. Forget Avis and all the expensive ones and give this a go - you won't regret it! PS: 3rd party excess insurance required, try Questor if booking from the UK. Thanks for reading about my Asturian holiday, MRA @ 2030 Films Global Conscious Media

Rocio was super kind and helpful! We got a great car that was in great conditions and had no issues at all. The car was very close to the terminal and it was extremely easy to exit the parking and then return. No queues at the desk so we got out of the airport within 10min and we were treated very well, which is always what you look for when renting a car.

We had a good experience when renting at the airport - friendly stuff and good service. However as we called to extend the contract for a few more days, it turned out that the price had tripled from what was originally stated. So it took us an extra drive to the airport to change to another car renter. Moreover we had to wait for half an hour for someone to pick up the phone at the customer service.

Customer service was good. They are courteous and respectful. However please note that you have to make a 2,000EUR insurance deposit and we didn't know that. With such a large amount this company should make sure that their customers know and understand this beforehand. My family and I would NOT recommend if you are traveling on a budget.

When we arrived at the airport our flight got in 30 minutes early. We stood in line for 20 min waiting to pick the car up. We were 10 min early, then the pick-up time we had selected when we booked. So they would not serve us . They wouldn't even start the paperwork and then release the car after... they just straight up refused to serve. So we got to the back of the line and waited another 20 min. She could tell we were tired and a bit cranky at this point. She told us, "Sorry for the wait, we'll upgrade you for the inconvenience." We wanted a very small car. We did not want an upgrade but had no choice as the small car wasn't back or they didn'thave any. We had to take a large SUV. We took the paperwork and left. When we got 40 min away to our accommodation, we realized she didn't give us back my passport or driver's license! I do take some responsibility in that, as I should have checked the paperwork prior to leaving. I just assumed she gave it to us. We tried calling to see if they 100% had it, and I just didn't lose it. I tried every telephone number I could find for 40 min and couldn't get through to anyone. When I did finally get a customer service rep, we were almost back at the airport because we drove back out... This was a painful experience

Initially we rented a Peugeot car but we needed to give a credit card deposit 1150EUR which we didn't traveled with so they offered us to pay the premium insurance with road assistance and they upgraded the car to this Link & CO 01. Was my first time driving this brand and I absolutely loved it. The car is super moder plug-in hybrid. The staff in the check-in and check-out were very friendly and the process was smooth and fast. To be honest we rented the car because this company offered the cheapest price but we are glad we rented with them. We also paid a 100EUR refundable deposit which they have refunded an hour after I delivered the car back. Higly recommended!