Record go Mobility - Santiago de Compostela in Santiago de Compostela

4.2
★★★★☆
(343 reviews)

Este es tu destino si buscas desconectar de la rutina. Nuestra oficina de Record go en Santiago de Compostela esta situada a escasos minutos del aeropuerto y ofrecemos transporte de cortesia para que puedas empezar tus vacaciones cuanto antes. Alli podras elegir la tarifa que mas se adapte a tus necesidades y disfrutar de un alquiler 100% reembolsable hasta 24 horas de antelacion, con cancelacion gratuita, tarifas con kilometraje ilimitado y las mejores ofertas de alquiler de coches en Santiago de Compostela.

Working Hours

Monday 7 AM-11 PM
Tuesday 7 AM-11 PM
Wednesday 7 AM-11 PM
Thursday 7 AM-11 PM
Friday 7 AM-11 PM
Saturday 7 AM-11 PM
Sunday 7 AM-11 PM

Location

Business Features

Service options
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 936 19 24 68 recordrentacar.com

Address

Ctra. Nacional 634, 49A

15820 Santiago de Compostela

Plus Code: VHX4+QW Santiago de Compostela, Municipality of Santiago de Compostela, Spain

Photo Gallery

Featured

Featured

Inside

Inside

By owner

By owner

Exterior

Exterior

Latest

Latest

Street View & 360deg

Street View & 360deg

4.2
★★★★☆
343 reviews

Rating Distribution

5 stars
240 (70.0%)
4 stars
36 (10.5%)
3 stars
14 (4.1%)
2 stars
8 (2.3%)
1 star
45 (13.1%)

Most Mentioned

office 49 return 28 roadside assistance 15 security deposit 14 management 10 driver 8 gas tank 8 santiago-rosalia de castro airport 7 small print 7 crane 6
Featured Review
★★★★★
October 12, 2024
Original

This is our third experience with Record Go (twice in Spain, once in Portugal), and we have no complaints at all. Jonathan, the guy who handled our contract was highly informative, speaking an excellent English. We were given an Opel Corsa that proved perfect for our itinerary, with good fuel consumption, extremely clean inside. We rented it with full insurance, no hassles. Pick-up/drop-off was smooth and quick, what else ? Besides there's a close-by bus stop (Lavacolla stop, bus 6A) 50mt away. Would recommend, thanks and keep doing well.

Featured Review
★★★★★
August 18, 2024
Original

Helpful, kind and swift service , puts you at ease during car hire and travelling (which is sometimes stressful enough) definitely recommended!

Featured Review
★★★★★
August 12, 2024
Original

In July 2004, we booked a car online to pick up from the Record Go office in Madrid. Since we were planning to travel abroad with the car, we needed to pay an additional fee. The Madrid office informed us that if we were not immediately leaving the country, we could make the payment at another office later, to avoid overpaying. (We are very grateful to them for this!) Before heading to Portugal, we went to the Record Go office in Santiago de Compostela to make the international travel payment. (The location shown on the map is accurate, and it was very easy to find.) The staff were polite, and they quickly processed our payment. We made our payment without any issues and completed our journey. Our overall experience renting a car from Record Go was very good. The staff provided us with excellent information, and the rental was great in terms of value for money. Additionally, the deposits we paid were fully refunded within a week. We would like to thank the company and wish everyone the same enjoyable rental experience.

Review photo
Featured Review
★★★★★
July 20, 2024
Original

My partner and I rented a car for 5days Staff was very friendly Didn't have any issues on pick up or check out We received a little bit bigger car than we booked but it ended up just fine and I was even happier after that they gave me that one Highly recommend

Featured Review
★★★★★
July 3, 2024
Original

We had a great experience with Record Go. Got picked up at the airport, taken to their location, and the car was ready to go. The usual rental car paperwork, but no hidden fees and no pressure to upgrade anything. We got a nice car, and you can't beat their prices! We'd definitely use them again! Oh, and they spoke English which was really helpful since my Spanish is muy terrible.

1 found this helpful
Featured Review
★★★★★
June 7, 2024
Original

Very nice and friendly people, great service. No hidden insurance costs, unlike many other car rental companies. Go record go people, highly recommended!!

Featured Review
★★★★★
May 24, 2024
Original

From start to finish was so easy, they picked us up straight from the airport to the car hire place has to sign a few forms and then off we went with the car then when we dropped it back despite being a bit early there was still someone available to take us to the airport. I was a bit weary about hiring a car being only 19 but this made the experience super easy and convenient

Featured Review
★★★
May 9, 2024
Original

Overall the process is streamlined. A couple of cons that could improve the service significantly: - at the exact time there was no one at the pickup point. Then waited for 30 mins, again nobody. Then digged their phone from the net (not provided on the web page) and asked for the shuttle to come - the tire faults are not included in the full coverage insurance package. If I did not ask explicitly at the desk I would not know that trick. So in addition to the full, or semi-full, insurance I had to buy an additional one for the tires. One would expect they to come bundled. - I had to wait for the guy to go over some king of a check list validating tires, interior, exterior, etc. instead of just dropping the keys and checking the fuel level. Why should a customer with extra-full coverage insurance be waiting for such comprehensive check?

1 found this helpful
★★★★★
December 2, 2024
Original
★★★★★
December 2, 2024
Original
I totally recommend it, on other occasions they drove me crazy and didnt explain anything well, but here everything is clear, cheaper price, great service, very nice, we rented a great van, very comfortable and everything was correct. We will definitely rent with Regord go again.
Translation
Lo recomiendo totalmente ,en otras ocasiones me volvian loca y no explicaban bien nada, pero aqui todo claro precio mas economico servicio estupendo muy agradables , alquilamos una furgoneta estupenda comodisima y todo correcto .volveremos sin duda a alquilar con Regord go .
December 1, 2024
Original
They charge you 40 after 11:00 p.m. Be careful, that doesnt seem bad to me, everyone has their policy but it doesnt matter what time you arrive at the airport. They charge you even if you arrive at 10:45 p.m. if they serve you after 11:00 p.m. (they have to pick you up at the airport and take you to their office). I understand that they do it if you arrive later at the airport, but if you have a prepaid reservation for 11:00 p.m. and they dont charge you at that time, it seems like a scam to me that they do it later even if you arrived earlier.
Translation
Te cobran 40 despues de las 23.00. Ojo, eso no me parece mal, cada uno tiene su politica pero da igual la hora a la que llegues al aeropuerto. Te los cobran aunque llegues a las 22.45 si ellos te atienden despues de las 23.00 (te tienen que recoger en el aeropuerto y llevarte a su oficina). Entiendo que lo hagan si llegas despues al aeropuerto pero si tienes una reserva prepagada para las 23.00 y no te lo cobran en ese momento me parece una estafa que lo hagan luego aunque hayas llegado antes.
★★★★★
Local Guide December 1, 2024
Original
Super recommended, I called by phone to arrange a car rental, they were super friendly and attentive, in 5 minutes I had everything reserved. And upon arrival in Santiago de Compostela the girl from the office also managed the super fast and efficient delivery, the contract with the conditions that we discussed on the phone and without traps or small print, we will definitely repeat.
Translation
Super recomendable , llame por telefono para gestionar el alquiler de un coche,fueron super amables y atentos , en 5 minutos lo tenia todo reservado . Y a la llegada a Santiago de Compostela la chica de la oficina tambien gestiono la entrega super rapido y eficaz , el contrato con las condiciones que hablamos por telefono y sin trampas ni letra pequena, sin duda repetiremos.
★★★★★
Local Guide November 29, 2024
Original
Very friendly. Good car at a good price. They have a shuttle 5 minutes from the airport.
Translation
Muy amables. Buen coche a buen precio. Tienen shuttle a 5 minutos del aeropuerto.
★★★
November 29, 2024
Original
In general, the experience is good, due to the treatment and the car itself. What we didnt like was that we had reserved a child seat, it was 7:30 p.m., it was raining heavily and we had to install the seat ourselves, using the mvls flashlight, both of us ending up soaked, all while we attended to at the same time to our children... we thought we would find it already installed in the car.
Translation
En general la experiencia es buena, por el trato y el coche en si. Lo que no nos gusto fue que teniamos reservada una sillita infantil, eran las 19:30 de la tarde, estaba lloviendo intensamente y tuvimos que instalar nosotros mismos la silla, ayudandonos de la linterna del mvl, terminando los dos empapados, todo mientras atendiamos a la vez a nustros hijos creiamos que nos la encontrariamos instalada ya en el coche.
★★★★
Local Guide November 28, 2024
Original
They picked me up at the airport upon arrival, and they also took me on the way back. The process of collecting and delivering the vehicle was simple and fast - I had already done pre-checking online. Keep in mind that they charge in advance for filling a fuel tank, but if you deliver the car with a full tank they will return it quickly (less than 48 hours in my case). Negative note, the delivered vehicle already had some damage and was missing the rear windshield wiper. (Warned at the time of collection).
Translation
Me recogieron en el aeropuerto a la llegada, y a la vuelta me llevaron tambien. El proceso de recogida y entrega del vehiculo fue sencillo y rapido - ya habia hecho pre checking online. A tener en cuenta que hacen un cobro por adelantado del llenado de un tanque de combustible, pero si entregas el coche con el tanque lleno te lo devulven rapidamente (menos de 48h en mi caso). Nota negativa, el vehiculo entregado ya tenia algun golpe y le faltaba el limpiaparabrisas trasero. (Advertido en el momento de la recogida del mismo).
★★★★★
November 27, 2024
Original
You receive very good and attentive attention from all the staff. Quite fast airport pick up service. 100% recommended. A telephone number to contact the office could be missing.
Translation
Recibes una atencion muy buena y atenta, por parte de todo el personal. Servicio de recogida en aeropuerto bastante rapido. Recomendable 100%. Se podria hechar en falta un telefono de contacto con la oficina.
November 25, 2024
Original
CAREFUL ! They gave me a blue zone fine and they charged me 40 EUROS! for identifying me when it is your business obligation. They sent me an email notifying me, I replied that it was an abusive clause already confirmed in court and they didnt even answer me... A mafia... Never Again!
★★★★★
November 25, 2024
Original
★★★★★
November 25, 2024
Original
Excellent service, attentive airport pick-up, very good car, and despite an error in the refund of the fuel deposit, it has been resolved satisfactorily.
Translation
Un servicio excelente,atenta recogida en aeropuerto, muy buen coche, y a pesar de un error en la devolucion de fianza por combustible, se ha resuelto satisfactoriamente.
★★★
November 18, 2024
Original
Well, I have been renting with them for years and this year left me a little confused. I always rent at all risks and in the cities where I have been fine, but in Galicia they ask me for 55 euros more for roadside assistance the first time they ask me for it without understand nothing and apart from the car making a noise on the road that left you deaf, I dont know if there is an explanation for the roadside assistance when it had everything included
Translation
Buenoo llevo anos alquilando con ellos y lo de este ano me dejo un poco descolocado yo alquilo siempre a todo riesgo y en las ciudades que he estado bien pero en galicia me piden 55 euros mas para asistencia en carretera la primera vez que me lo piden sin entender nada y a parte el coche un ruido en carretera que te dejaba sordo nose si abra explicacion por lo de asistencia en carretera cuando lo tenia todo incluido
★★★★★
November 18, 2024
Original
November 18, 2024
Original
It is very unfortunate that I have to give a single star to my review because in my opinion ALMOST everything went perfectly, we were picked up by a very attentive and polite man who offered us good service in the office, the car was in perfect condition and completely clean. , as well as the same day I went to leave the car and go to the airport, a young man with very good manners and super correct attended me, now is when the bad thing begins, which unfortunately is so bad that it eclipses any previous decent behavior , the driver who took me to the airport, first he accelerated and it was obvious that he was not very happy with the situation (doing his job? I dont know) then he asked me, with the manner typical of the bar counter, what time my flight left, for some reason at the time I told him that at nine oclock he started yelling at me +No shit!!! and go out at this time??? youre screwing me right?? being there at eight is enough for you -yeah but Ive billing at seven, I laughed thinking that It would be a joke, how someone like that is going to treat a client didnt enter my head and he continued are you drunk?? that you come from a party and want to fuck??? Youre screwing me by taking the car out at this hour, you bastard. At the moment I responded that it was when my co-worker had caught my flight at that time, I commented that my co-worker and I are subnormal and when I went to leave my suitcases at the airport I shouldnt have having let him take out my tool case, because I shook it against the floor, this happened to me this morning, spending twelve hours at work one day and getting up at four-thirty to be able to get to the airport and having to endure the size unpresentable stupidity, the only shame is that there are no recordings because otherwise instead of a formal complaint that will arrive to you next week you would receive a complaint from my lawyer, I have to totally regret that his co-workers have to put up with his daily nonsense. He was a person who really denigrated me and made me feel humiliated, a person who should never work in front of the public with that internal aggressiveness, I hope they correct him or fire him. I honestly dont know who this person thinks he is to tell me how I should correct my schedules and what time I should be there. Am I not paying for a service to be wherever I want, whenever I want? I dont understand
Translation
Es muy lamentable el echo de que deba poner una sola estrella a mi resena pues a mi entender CASI todo salio perfecto, nos recogio un hombre muy atento y educado que nos ofrecio un buen servicio en oficina, el coche en perfectas condiciones y limpio por completo, asi como que el mismo dia que fui a dejar el coche y a que me acercara al aeropuerto me atendio un joven de muy buenas maneras y super correcto, ahora es cuando empieza lo malo, que por desgracia es tan malo que eclipsa cualquier comportamiento decente previo, el conductor que me llevo al aeropuerto, primero pego un aceleron y se notaba que no estaba muy contento con la situacion (de hacer su trabajo? no lo se) entonces me pregunto con las maneras propias de la barra del bar, que a que hora salia mi vuelo, por algun motivo en el momento que le dije que a las nueve empezo a gritarme +No jodas!!! y salir a estas horas??? me estas jodiendo verdad?? con estar alli a las ocho te sobra -ya pero he de facturar a las siete , rei pensando que estaria de cona, como va a tratar alguien asi a un cliente no me entraba en la cabeza y prosiguio vas borracho?? que vienes de fiesta metido y quieres joder??? me estas jodiendo sacando el coche a estas horas cabron en el momento que respondi que era cuando mi companero de trabajo me habia cogido el vuelo a esa hora comento que mi companero y yo somos subnormales y al ir a dejar las maletas al aeropuerto no deberia haber dejado que sacara el mi maletin de herramientas, pues lo zarandeo contra el suelo, esto me ha ocurrido esta manana, pasarse doce horas de curro un dia y levantarse a las cuatro y media para poder llegar al aeropuerto para tener que aguantar a tamano estulto impresentable, la unica pena es que no hay grabaciones por que si no en lugar de una reclamacion formal que os llegara la semana que viene os llegaria una denuncia por parte de mi abogado, he de lamentar totalmente a sus companeros de trabajo que tengan que aguantar sus tonterias diarias. Fue una persona que realmente me ha denigrado y me hizo sentir humillado , una persona que jamas deberia trabajar de cara al publico con esa agresividad interna, espero que lo corrijan o lo despidan. Sinceramente no se quien se cree esta persona para decirme a mi como debo corregir mis horarios y a que hora debo estar, no estoy pagando un servicio para estar donde quiera cuando quiera? no lo entiendo
1 helpful
★★★★★
November 18, 2024
Original
They treated us very well. They gave us a superior car! The recordgo parking lot is 4 minutes from the airport but they have a van that is constantly coming and going.
Translation
Nos atendieron muy bien. Nos dieron un coche superior! El parking de recordgo esta a 4 min del aeropuerto pero tienen una camioneta que esta constantemente yendo y viniendo.
★★★★★
Local Guide November 18, 2024
Original
A great team, they gave us very good service, they even filled our thermos with hot water for the travel mate! 5 stars earned ;)
Translation
Un gran equipo, nos brindaron un muy buen servicio , incluso nos llenaron el termo con agua caliente para el mate del viaje ! Se ganaron las 5 estrellas ;)
★★★★★
November 11, 2024
Original
Excellent service and rental! I recommend!
Translation
Znakomity serwis i wypo yczalnia! Polecam!
★★★★★
Local Guide November 11, 2024
Original
★★★★★
November 11, 2024
Original
Zero problems, total confidence and very fast. I have been using your service for years and I have never had any problems or delays. It is to arrive and take the car. Very fast
Translation
Cero problemas total confianza y muy rapidos llevo anos usando vuestro servicio y nunca he tenido ni problemas ni tampoco retrasos. Es llegar y coger el coche. Rapidisimos
★★★★★
November 11, 2024
Original
Incredible service from this company, very attentive and everything perfect. I would book with them again. Thanks and regards
★★★★★
November 11, 2024
Original
Unbeatable in relation to quality price, very good treatment. The boys are very friendly. I have rented more than 10 times with them and I am very happy. The fuel money is returned to you immediately, with other companies it has taken up to a week.
Translation
Insuperables en relacion calidad precio, trato muy bueno. Los chicos son muy amables. He alquilado mas de 10 veces con ellos y estoy muy contento. El dinero del combustible te lo devuelven al momento, en otras companias han tardado hasta una semana.
★★★★★
Local Guide November 11, 2024
Original
Very fast and effective.
Translation
Muy rapidos y efectivos.
★★★★★
Local Guide November 11, 2024
Original
Lovely staff, immaculate car; recommended!
Translation
Personal encantador, cotxe impecable; recomanable!

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