OK Mobility - Aeropuerto Santiago de Compostela in Santiago de Compostela
3.8
★★★★☆
(1856 reviews)
Alquila un coche en el Aeropuerto de Santiago con OK Mobility. Nuestra store de alquiler esta situada dentro del Aeropuerto de Santiago de Compostela. Contamos con alquiler de coches pequenos, compactos, SUV, familiares, 7/9 plazas, electricos, etc. Tambien contamos con servicio de alquiler de furgonetas de carga. Contrata tu coche de alquiler a traves de nuestra web y aprovecha la Cobertura Premium de OK Mobility para viajar 100% seguro y sin franquicia. Alquila sin sorpresas ni gastos adicionales. Alquiler disponible para conductores jovenes entre 18 y 25 anos. !Muevete libremente con OK Mobility!
Working Hours
Monday
7 AM-10 PM
Tuesday
7 AM-10 PM
Wednesday
7 AM-10 PM
Thursday
7 AM-10 PM
Friday
7 AM-10 PM
Saturday
7 AM-10 PM
Sunday
7 AM-10 PM
Location
Business Features
Service options
- On-site services
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
Amenities
- Gender-neutral toilets
Crowd
- LGBTQ+ friendly
- Transgender safe space
Contact Information
+34 871 05 53 12 okmobility.comAddress
Noval, 45
15820 Santiago de Compostela
Plus Code: WH2C+FG Santiago de Compostela, Municipality of Santiago de Compostela, Spain
Photo Gallery
Featured
Inside
By owner
Street View & 360deg
3.8
★★★★☆
1856 reviews
Rating Distribution
5 stars
1129 (60.8%)
4 stars
196 (10.6%)
3 stars
65 (3.5%)
2 stars
48 (2.6%)
1 star
418 (22.5%)
Most Mentioned
scammers
88
return
79
security deposit
63
santiago de compostela airport
29
all risk insurance
29
roadside assistance
19
fine print
18
web page
17
hedging
6
enough
5
Featured Review
★★
October 5, 2024
Original
When we arrived at the car rental desk at the airport in Santiago de Compostela we got a car from which the antenna was disconnected which was stored somewhere inside of the car. The antenna was not the correct one as it did not fit (the people at the desk first assumed we did not know how to connect it ourselves but after several attempts from their staff it was clear we were not that stupid. We got another car so you would think the problem was solved but this car did not even have an antenna stored in the car. At this point we were told the car is fine but we just cannot listen to the radio. Since we would like to listen to the radio we got yet another car which finally worked fine. Our guess is they remove the antennas to clean the cars at the car wash but we have no idea why they would not immediately re attach the antenna to avoid this problem. In the end we lost over 2 hours trying to get a car that worked. The car we got in the end was quite nice and we have nothing to complain about there, but upon the car return we were told everything was fine. While waiting to board our plane we got a message that we were charged 80 euros without any specified reason. After further investigation we saw that they specified it as 'extra cleaning costs'. The car was a bit dirty at the foot end due to the bad weather but nothing that would warrant extra cleaning costs (they would need to clean this anyways). Furthermore charging 80 euro's extra cleaning cost on a car rental of ~ 300 euros seems excessively high. Because of the bad start and this unwarranted and excessively high extra cost we count this as a bad experience. We gave 2 stars as the car in itself was fine.
Featured Review
★
September 21, 2024
Original
I booked a car on an online platform in SCQ for a few days for about 70 EUR. When I arrived, I was told that the insurance I had taken online was not compliant and that I had to take out additional insurance ... I preferred to cancel the contract because with the new proposal, it was more interesting to take a taxi. They tried to sell me something I did not sign for, and since there was a long queue behind me, they didn't really bother spending much more time with me. They told me I will be refunded, but I had no confirmation email or anything at this point. I guess it was cheap for a reason, learned my lesson so you don't have to. (She also pretended that my credit card was a debit card - as such, it would cost me more - I checked later with Avis and Europcar at the same airport who did not see any issue with my credit card)
Featured Review
★★★★★
June 25, 2024
Original
Really good service, spoke English which helped massively as my Spanish isn't great. Car was easy to find and in excellent condition, we were advised that we were the second customers to use it. The return office was difficult to find and we had to ask someone where to go. Other than that, and the fact that the insurance offered upon booking on-line isn't with OK, we had to take extra insurance with OK, everything was fine.
Featured Review
★
May 31, 2024
Original
Really bad experience. My partner git charged 40 extra euro and he arrived to the stall at 11:50pm. They charge 40 extra euro when you arrive after 12am. They just scammed him because he is English and does not speak Spanish. Racists. He is never doing it again.
1 found this helpful
Featured Review
★★★★★
May 26, 2024
Original
I rented a car with another company and when my flight arrived they had left me with out a car and no way to leave the airport. Alba from ok mobility saved the day and my birthday celebration with her 5 stars service. I cant thank you enough for your excellent service and caring staff.
1 found this helpful
Featured Review
★
April 26, 2024
Original
These scammers have charged me more than the cost of the ENTIRE RENTAL for returning the car "an hour late". Yes this was in the contract and I made a mistake agreeing to this. OBVIOUSLY I would not have agreed to a rental with this clause. Make sure you check everything because there's plenty of reviews detailing all the ways they try to catch you out and charge you extra for completely unjustified reasons. The man who delivered me this information was also unpleasant about it.
Featured Review
★★★★★
March 28, 2024
Original
Super quick & effective booking, pick-up and return process. The staff at the Santiago de Compostela (Ale) and other locations I've been to have been fantastic. Will definitely continue to rent via OK Mobility!
1 found this helpful
Featured Review
★★★★★
March 19, 2024
Original
Excellent rental company. The third time I have used them from 2 locations in Spain. My recent 2 trips were to Santiago de Compostela. OK are now in the airport terminal and their service was excellent, the car was pristine and perfect for my trip. The returns process was simple, quick and with no quibbles or nonsense. Would definitely be using OK as my go to car rental company in Spain.
1 found this helpful
★★★★★
November 24, 2024
Original
Excellent service
Translation
Servicio excelente
★★★★★
Local Guide
November 24, 2024
Original
★
Local Guide
November 24, 2024
Original
Fatal. We hired a little over a month ago because it was in the same airport and when we arrived all the signs were there, but the store has disappeared. We spent an hour going up and down looking for it in the garage, even and when we managed to get our phone picked up at the headquarters, they told us that we had to look for a van in the parking lot that would take us to the store. Its amazing that I take out insurance that everyone has travel assistance and they tell me that they dont have it covered and that its 21. Logically, Im not going to pay what it costs almost a year of travel assistance for it and they tell me that I would always have to call their tow truck and pay for it. I tell him that if my car stops due to a breakdown on their part and he answers that first I would have to pay for it and then I would see the expert if it is a fault on their part. Lets go amazing. We have arrived in Santiago, it has already pissed us off but I am not going to hire them again for terrible coverage and worse tension. We have hired rental vehicles 40,000 times and we know perfectly well how it works when she says it is at the airport she normally puts it like that but then it is not and then speaking she tells us that they moved a month ago according to her they are cheaper because they are outside from the airport, but if they were there until a month ago it doesnt make any sense plus it wasnt cheaper than the rest of the rental agencies
Translation
Fatal. Contratamos hace algo mas de un mes porque estaba en el mismo aeropuerto y cuando llegamos estan todos los carteles, pero la tienda ha desaparecido. Nos tiramos una hora dando vueltas para arriba para abajo buscandolo en el garaje incluso y cuando conseguimos que nos cojan el telefono en la central Nos dicen que tenemos que buscar una furgoneta en el parking que nos llevara a la tienda. Es flipante contrato un seguro que todos tienen asistencia en viaje y me dice que que no la tiene cubierta y que son 21 logicamente no pienso pagar lo que cuesta casi un ano de asistencia en viaje por ella y me dice que tendria que llamar siempre a la grua de ellos y pagarla. Le digo que si se me queda parado el coche por una averia de ellos y me contesta que primero tendria que pagarla y luego ya veria al perito si es una averia de ellos. Vamos alucinante. Hemos llegado a Santiago, ya nos ha cabreado pero bien no pienso volver a contratar con ellos una cobertura pesima y una tension peor. Hemos contratado 40.000 veces vehiculos de alquiler y sabemos perfectamente como funciona cuando dice que esta en el aeropuerto que normalmente lo pone asi pero que luego no lo es y luego hablando nos comenta que se han trasladado hace un mes segun ella son mas baratos porque estan fuera del aeropuerto, pero si estaban ahi hasta hace un mes no tiene sentido ninguno ademas de que no era mas barato que el resto de agencias de alquiler
★
Local Guide
November 24, 2024
Original
I made a reservation for a car in August with the office in the airport terminal and when I arrive in November to pick up the car I find that the office is no longer at the airport and I have to pick up the car outside the airport. Nobody notified me either by email or by the APP I contact customer service and they ignore the whole matter. That is if the reservation price they charge me is when the office is in the terminal. Deplorable customer service. I assure you that this time is the last time we work with you. The treatment received by the girls at the counter was all good.
Translation
Hice la reserva de un coche en agosto estando la oficina en la terminal del aeropuerto y cuando llego en noviembre a recoger el coche me encuentro que la oficina ya no esta en el aeropuerto y tengo que recoger el coche a las afueras del aeropuerto. Nadie me aviso ni por email ni por la APP Me pongo en contacto con atencion al cliente y se desentienden de todo el asunto. Eso si el precio de reserva que me cobran es estando la oficina en la terminal. Lamentable la atencion al cliente. Les aseguro que esta vez es la ultima vez que trabajamos con ustedes. El trato recibido por las chicas del mostrador todo bien.
★★★★★
November 17, 2024
Original
Good service and good price
Translation
Buen servicio y buen precio
★★★★★
November 17, 2024
Original
Very good attention. But I liked it better when the car was picked up at the airport. Otherwise highly recommended.
Translation
Muy buena atencion . Pero me gustaba mas cuando se recogia el coche en el aeropuerto. De lo contrario altamente recomendado.
★★★★★
November 17, 2024
Original
★★★★
November 10, 2024
Original
Really satisfied, both with the car and with the attention provided.
Translation
Realmente satisfecho, tanto con el coche como con la atencion prestada.
★★★★
Local Guide
November 10, 2024
Original
Good service, fast and professional
Translation
Buen servicio, rapido y profesional
★★
Local Guide
November 10, 2024
Original
I booked a vehicle with Easyjet at the same time as my plane ticket. 88 for the car 5 days with insurance, great! EXCEPT that when I arrived at the agency I was told that this insurance was not sufficient and that they had to block my 1000 deposit, I was then made to understand that if there was ANY problem I would have to pay fees blah blah lose my deposit blah blah, in short I am shamelessly offered insurance for 180!!!! More than double the amount already paid. Oh and Im given a limit of kilometers not to exceed under penalty of a supplement (300km/day) and you also have to pay a supplement to go to Portugal (these things are perhaps normal but were never stated during booking with Easyjet.) Call it what you want, to me its dishonest racketeering. Also when the office no longer exists in the airport, you have to go out and wait for a shuttle but no indication or explanation. Avoid this company if possible and dont be fooled by their attractive prices. Otherwise the car was very good, modern, functional etc. RAS in that regard.
Translation
Jai reserve un vehicule avec Easyjet en meme temps que mon billet davion. 88 pour la voiture 5 jours avec lassurance, super ! SAUF que arrive a lagence on me dit que cette assurance nest pas suffisante et quils doivent me bloquer 1000 de caution, on me fait ensuite comprendre quau MOINDRE probleme je devrais payer des frais blah blah perdre ma caution blah blah, bref on me propos sans honte une assurance a 180 !!!! Soit plus du double du montant deja paye. Ah et on me met une limite de kilometres a ne pas depasser sous peine de supplement (300km/jours) et il faut aussi payer un supplement pour aller au Portugal ( ces choses sont peut-etre normales mais nont jamais ete enoncees lors de la reservation avec Easyjet.) Appelez ca comme vous voulez pour moi cest du rackette malhonnete. Aussi lors bureau nexiste plus dans laeroport, il faut sortir et attendre une navette mais aucune indication ou explications. Evitez cette compagnie si possible et ne vous faites pas avoir par leurs prix allechants. Sinon la voiture etait super bien, moderne, fonctionnelle etc RAS de ce cote.
★★
Local Guide
November 1, 2024
Original
We rented a manual 3008 type car (it is not guaranteed that it is a 3008 obviously but a large SUV) and when we arrive to pick up the car, they tell us that they have given us a better car for free because they did not have any left. We went down to the car and it turned out that it was automatic, total panic because I didnt know how to drive one like that! I return to the demonstrator where a very unfriendly girl tells me that the car I had reserved had had an accident so they gave me a better one (just mine!) and there was no other manual. They only had automatics left! so deal with that one. Because he didnt explain that to me, I had to pick up the car and offer that someone gave me a little explanation of how it worked. Luckily there was a very nice man in line who had just had that car last month and he taught me how to drive it - in the end it was quite easy and I learned! Going back to the price, it certainly wasnt free since they charged me 5 euros more per day for a better car and also for having roadside assistance. And be careful, its only 300km per day and we went over 16, which they charged us at 7.60 euros - look, I have rented cars throughout Europe and I have never had mileage limitations per day. I already tell you NEVER AGAIN OKmobility. Look for another rent a car because there are more serious ones than these!
Translation
Alquilamos un coche tipo 3008 manual (no es asegurado que se un 3008 obviamente pero un SUV grande) y cuando llegamos a recoger el coche, nos dicen que nos han dado un coche mejor gratis porque no les quedaban. Bajamos al coche y resulta que era automatico, panico total porque yo no sabia llevar uno asi! Vuelvo al demostrador donde una chica muy antipatica me suelta que el coche que tenia reservado habia tenido un accidente de alli que me daban uno mejor (justo el mio!) y no habia ningun otro manual. Solo les quedaban automaticos! asique arreglate con ese. Porque no me explico eso a recoger el coche y ofrecer que alquien me dio un pequeno explicacion como funcionaba. Menos mal que habia un hombre muy simpatico en la cola que justo habia tenido ese coche el mes pasado y me enseno como manejarlo - al final era bastante facil y aprendi! Volviendo al precio, por cierto no era gratis ya que me cobraron 5 euros mas por dia por mejor coche y tambien por tener asistencia de carretera. Y ojo solo son 300km por dia y nos pasamos con 16 que nos cobraron a 7.60 euros -mira que he alquilado coches en toda Europa y jamas he tenido limitaciones de kilometraje por dia. Ya os digo NUNCA MAS OKmobility. Buscaros otro rent a car porque hay mas serios que estos!
★★★★★
Local Guide
November 1, 2024
Original
Excellent service and the car, impeccable. Everything OK
Translation
Una atencion excelente y el coche, impecable. Todo OK
★★★★
Local Guide
November 1, 2024
Original
Good service, especially at the car reception. Very competitive price. I recommend you get insurance whenever you rent a car.
Translation
Buen servicio, sobre todo en la recepcion del coche. Precio muy competitivo. Os recomiendo pillar un seguro siempre que alquileis un coche.
★★★★★
Local Guide
November 1, 2024
Original
Excellent treatment
Translation
Trato excelente
★
Local Guide
November 1, 2024
Original
When we went to hire a car, we took a van and the website did not offer a baby seat option. We called to get it and to say that we would arrive after hours. They told me it was a work van, which is not specified on the website. We tell them to exchange it for any vehicle in which the child can go. After 3 calls to 902 (30 euros for mobile bills) they tell us that they are going to solve it for us and the phone is cut off. This morning we called 871 and they told us that there is no solution only when we arrive at the airport. We are going with a 1-year-old baby and we arrive at 11:00 p.m., if there are delays, I dont understand why they cant give us a solution and are so unempathetic. They dont even guarantee me a chair for my baby. They dont give me a refund or give me more options. If my flight is delayed, I will find myself in Santiago stuck with the problem. Do not rent with this company, cheap is expensive
Translation
Al ir a contratar un coche, cogimos una furgoneta y la web no daba opcion de silla de bebe. Llamamos para que nos la pusiesen y para decir que llegariamos fuera de hora.Me dicen que es una furgoneta de trabajo, lo cual no esta especificado en la web. Les decimos que nos lo cambien por cualquier vehiculo en el que pueda ir el nino.Despues de 3 llamadas al 902 ( 30 eur de facturas de movil) nos dicen que nos lo van a solucionar y se corta tlf. Esta manana hemos llamado al 871 y nos dicen que no hay solucion solo al llegar al aeropuerto. Vamos con un bebe de 1 ano y llegamos a las 23.00 de la noche, si nos hay retrasos, no entiendo que no puedan darnos una solucion y sean tan poco empaticos. Ni siquiera me garantizan una silla para mi bebe. No me hacen devolucion ni me dan mas opciones. Si se me retrasa el vuelo, me encontrare en Santiago tirada con el problema. No alquilen con esta empresa, lo barato sale caro
1 helpful
★
November 1, 2024
Original
The worst car rental experience. They accuse me of having scratched the tire of a car, I provide evidence that this is not the case, I ask them to do the same and they take 3 days to respond to my emails, now when they asked me for money 520 when repairing a tire costs 150 at most . There they did answer quickly. So we are not in a complaints process, etc...
Translation
La peor experiencia de alquiler de coches. Me acusan de haber rallado la llanta de un coche, aporto pruebas de que no es asi, pido que hagan lo mismo y llevan 3 dias para contestarme a los correos, ahora cuando me pedian dinero 520 cuando reparar una llanta vale como mucho 150 . Ahi si contestaban rapido. Asi que nada estamos en un proceso de denuncias etc...
★★★★★
Local Guide
November 1, 2024
Original
Very low prices and very good conditions. Good fleet of vehicles, with many cars manufactured in Spain.
Translation
Precios muy contenidos y condiciones muy buenas. Buena flota de vehiculos, con muchos coches fabricados en Espana.
★★★★★
Local Guide
November 1, 2024
Original
★
November 1, 2024
Original
ROADSIDE ASSISTANCE NOT INCLUDED AND BE CAREFUL WITH DELIVERY AND TRAPS. As for the vehicle, like all companies, quite new, clean so everything is good there. Despite hiring the highest coverage (they call it premium coverage) to avoid problems, when I picked up the key the lady in charge told me that roadside assistance is NOT included. I am perplexed, since any insurance is the first thing it always includes. He tells me that if I dont hire it, I have assistance available, but that I have to pay 400 for the tow truck, almost like they take me for a fool, but to avoid getting into a loop, I pay an additional 21, I didnt want to start my end off badly. of the week in Galicia. The lady says that they put the insurance thing on the website but in English... They make me sign the delivery contract on a tablet where they do not show you the state sketch of the vehicle, so be careful, because you only see the exit appraisal until you deliver the vehicle, so you are in their hands, as I It happened to me. I tell it: Before starting, I record that you sign in a small square on a tablet and then place this signature on all the documents they want, documents that you only see after returning the vehicle. That is to say: you are completely in their hands. When picking up the vehicle, it has a good scratch on the passenger door, which I record with the attached photo. The issue is that the car is in the garage, 5 floors below and in a corner, and I assumed it was accounted for because it was obvious. In the office on this floor -5 there was no one from OK MoBility and when I went with my very elderly parents I left everything documented and left. I thought that something so obvious would be marked on the departure report, especially when I had asked the lady upstairs and she told me that the vehicle was perfect. Upon returning the vehicle from the weekend, it was examined by a lady to whom I indicated that the scratch was already there. He tells me there is no problem but he doesnt make me sign anything for the delivery to record this. Very dark treatment again, yes, with all the sympathy in the world. Result: A few minutes later, already in the airport waiting room, I finally receive all the documents for the rental weekend: 6 PDF documents. Finally there I can see the exit report of the car (they did not have the aforementioned scratch marked) and the entry report (they blame me for the scratch) Luckily, by having the premium coverage I have not paid the penalty, there would be more to go, but I am afraid to think if I do not get it contracted. Whats more, I think they have blamed me for some negligence on their part in a previous rental. Now anyone who wants to answer answers. What I have told is the pure truth, luckily it did not cost me any money and I leave the warning that I would have liked to have on Google Maps. I have everything documented and I will prove it to whoever wants. As I say, it didnt cost me any money (I assumed the 21 for roadside assistance), so, without any further spite or desire other than to inform future clients, I leave this comment here. Conclusion: I will not rent anything from these gentlemen again, they are not very transparent and unreliable, all with a perfect smile on their face. I reserve the right to take the appropriate measures at the consumer office. I attach a screenshot of GOOGLE PHOTOS where you can see that the photo of the scratch provided is from October 17, 2024, when the rental began.
Translation
ASISTENCIA EN CARRETERA NO INCLUIDA Y CUIDADO CON LA ENTREGA Y LAS TRAMPAS. En cuanto al vehiculo, como todas las companias, bastante nuevo, limpio asi que todo bien por ahi. A pesar de contratar la cobertura mas alta (cobertura premium la llaman) para no tener problemas, al recoger la llave la senorita al cargo me indica que la asistencia en carretera NO esta incluida. Me quedo perplejo, pues cualquier seguro es lo primero que siempre incluye. Me dice que si no la contrato, la asistencia la tengo disponible, pero que tengo que pagar 400 la grua, poco menos que me toman por tonto, pero por no entrar en bucle, pago 21 adicionales, no queria empezar mal mi fin de semana en Galicia. Dice la senorita que lo del seguro lo ponia en la web pero en Ingles... Me hacen firmar el contrato de entrega en una tablet donde no te ensenan el croquis estado del vehiculo, asi que tengan ustedes cuidado, pues la peritacion de salida solo la ves hasta que entregas el vehiculo, por lo que estas en sus manos, como me paso a mi. Lo cuento: Antes de empezar dejo constancia de que firmas en un cuadradito de una tablet y luego colocan esta firma en todos los documentos que ellos quieren, documentos que solo ves tras entregar el vehiculo de vuelta. Es decir: estas totalmente en sus manos. Al recoger el vehiculo tiene un buen raspon en en la puerta del copiloto, de la que dejo constancia con la foto adjunta. El tema es que el coche esta en el garaje esta 5 plantas mas abajo y en una esquina y di por supuesto que estaba contabilizado pues era evidente. En la oficina de esta planta -5 no habia nadie de OK MoBility y al ir con mis padres muy mayores lo dejo todo documentado y salgo. Pense que algo tan evidente, estaria marcado en el parte de salida, maxime cuando habia preguntado a la senorita de arriba y me dijo que el vehiculo estaba perfecto. Al entregar el vehiculo ya de vuelta del fin de semana, lo perita una senorita a la que le indico que el raspon ya estaba. Me dice que no hay problema pero no me hace firmar nada de la entrega donde dejar constancia de esto. Trato muy oscuro de nuevo, eso si, con toda la simpatia del mundo. Resultado: A los pocos minutos, ya en la sala de espera del aeropuerto, me llegan, por fin, todos los documentos del fin de semana de alquiler: 6 documentos PDF. Por fin ahi puedo ver la peritacion de salida del coche (no tenian marcado el citado raspon) y la de entrada (me imputan el raspon) Por suerte, al tener la cobertura premium no he pagado el raspon, faltaria mas, pero miedo me da de pensar si no la llego a tener contratada. Es mas, creo que me la han imputado a mi por alguna negligencia de ellos en algun alquier anterior. Ahora contesten ustedes los que les de la gana. Lo que he contado es la pura verdad, por suerte no me ha costado el dinero y dejo la advertencia que me hubiese gustado tener a mi en Google Maps. Lo tengo todo documentado y a quien quiera se lo demuestro. Como digo no me ha costado el dinero (los 21 de asistencia en carretera los asumi), por eso, sin mas despecho ni mas animo nada mas que el de informar a futuros clientes, dejo aqui este comentario. Conclusion: Yo no vuelvo a alquilar nada a estos senores, son poco transparentes y poco fiables, eso si todo con una perfecta sonrisa en la cara. Me reservo de tomar las medidas oportunas en la oficina de consumo. Adjunto una captura de GOOGLE FOTOS donde se ve que la foto del raspon aportada es del 17 de octubre de 2024, cuando justamente empezo el alquiler.
2 helpful
★
November 1, 2024
Original
Dont trust it one bit. Rent a car through eDreams and its premium insurance. When I went to pick up the car they told me that this insurance was not valid and I had to take out one of theirs...148 euros for 4 days. Today I call eDreams and they tell me that theirs is correct. Mobility you are scammers and liars. By the way it was at the Santiago de Compostela airport...
Translation
No os fieis ni un pelo. Alquile un coche por eDreams y su seguro premium. Cuando fui a recoger el coche me dijeron que ese seguro no valia y tuve que contratar uno suyo..148 euros por 4 dias. Hoy llamo a eDreams y me comenta que el suyo es correcto. Mobility sois unos estafadores y mentirosos. Por cierto fue en el aeropuerto de Santiago de Compostela...
1 helpful
★★★★★
Local Guide
November 1, 2024
Original
Fast and cheap, on top of that the office is inside the airport and so are the cars
Translation
Faliz y barato, por encima la oficina esta dentro del aeropuerto y los coches tambien
★
Local Guide
November 1, 2024
Original
Good afternoon, This company in Santiago are thieves and incompetent. They dont have a service. They steal your money. They dont answer the phone or respond to emails. BEWARE OF THEM
5 helpful
★
November 1, 2024
Original
Regrettable experience with this company. With two reservations there is no flexibility to cancel them, let alone refund our money. More than insufficient treatment from both the cabin staff and customer service. I recommend booking vehicles with any other company that offers better customer service and a little more flexibility and understanding. Thanks for nothing ok mobiliy.
Translation
Experiencia lamentable con esta compania. Con dos reservas ningun tipo de flexibilidad para cancelarlas y menos devolvernos el dinero. Un trato mas que insuficiente tanto por parte del personal de cabina como de atencion al cliente. Recomiendo reservar vehiculos con cualquier otra compania que ofrezca un mejor trato al cliente y un poco mas de flexibilidad y comprension. Gracias por nada ok mobiliy.
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