Goldcar Santander in Santander

3.7
★★★★☆
(873 reviews)

Bienvenido a la agencia de alquiler de coches Goldcar en Santander en Cantabria. Ofrecemos una amplia flota de coches economicos, asi como un excelente servicio al cliente. Alquilar un coche es facil y rapido con la reserva online de Goldcar en nuestra web o App. Obtendras las mejores ofertas disponibles. Recoger y dejar tu vehiculo nunca ha sido tan facil con Goldcar. Si tienes algun problema, puedes ponerte en contacto con nuestro equipo en el siguiente numero: 918 341 400. !Disfruta de tu coche de alquiler con Goldcar!

Working Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-3 PM
Sunday 12-9 PM

Location

Business Features

From the business
  • Identifies as women-owned
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Amenities
  • Gender-neutral toilets

Contact Information

+34 918 34 14 00 goldcar.es

Address

Calle Cliper 8 y Galera, 55

39011 Santander

Plus Code: C5MC+6J Santander, Spain

Photo Gallery

Featured

Featured

Inside

Inside

Exterior

Exterior

By owner

By owner

Street View & 360deg

Street View & 360deg

3.7
★★★★☆
873 reviews

Rating Distribution

5 stars
462 (52.9%)
4 stars
126 (14.4%)
3 stars
41 (4.7%)
2 stars
24 (2.7%)
1 star
220 (25.2%)

Most Mentioned

office 50 security deposit 30 scammers 28 return 22 santander airport 21 all risk insurance 20 property damage 11 jesus 8 thymus 6 false advertising 5
Featured Review
★★★★★
October 12, 2024
Original

Staff all very nice I would prefer pick up and drop of a car at the airport but there courtesy bus was there after 10 min in case no one tells you the pick up is in the Center of the airport parking there is a collection point marked this is where they pick you up after dropping off when returning the car this is where they take you back too both journeys take maximum 5 min

Featured Review
★★★★★
September 14, 2024
Original

very nice service everything went really smoothly, and additionally we got a better car. I recommend to everyone

Featured Review
★★★★★
August 7, 2024
Original

Great company. Booked with car bravo, paid on the day. No messing, no additional fees. Car was not in stock so was upgraded to bigger car for no charge! Cannot fault this company.

Featured Review
★★
August 5, 2024
Original

The staff were quite friendly. The pick-up and return to the airport was also hassle-free. However, I have two comments, mainly about improving the service: 1. Given that we paid extra in advance to rent a child seat, the staff could have installed the child seat in the car beforehand. When we picked up the car, we literally had to search through a pile of child seats to find a suitable seat, most of which were not cleaned. We then had to install the seat in the car ourselves. 2. The interior of the car smelled quite badly of cigarette smoke, which was very inappropriate for a one and a half year old child.

Featured Review
★★★★★
July 5, 2024
Original

Goldcar service was excellent and their staff courteous and efficient. The Santander rep Jesus Daniel was a particular standout in assisting us to swap over from a manual to a more suitable automatic vehicle. It made our trip so much easier and a great car to drive!

Featured Review
★★★★★
June 24, 2024
Original

No problems...small distance from the airport in santander but the goldcar shuttle bus will sort you out.

Featured Review
★★★★★
March 22, 2024
Original

Excellent Car Hire company with very competitive pricing. Goldcar is based a few minutes away from the Santander airport, but they provide a quick and efficient collection and return service with their minibus. Very friendly staff. Highly recommended..

Featured Review
September 27, 2023
Original

Booked a car online, EUR208 for 10 days, which is quite reasonable. However when we arrived to the desk at Oviedo, we were told it would be EUR1100 hold on a credit card, or else EUR175 non refundable insurance payment. We went reluctantly with the EUR175 as we thought it was the better option. Then there was a EUR65 fuel deposit on top of that, so now the bill is now well over double what I believed we agreed to, so we were not impressed. We booked a Citroen DS3, which was an offer on their website, and what we were given was a small Fiat 500 with a 1 litre engine. I know cars and they are NOT comparable. If anyone knows Spanish roads, you basically can't get up the motorway hills with the AC on with an engine of that size. I feel like we have been scammed, and I would very much like everyone else reading this not to fall for the same ploy. Read the fine print and make sure you find a better company for the area, and if you're driving anywhere long distance then get a bigger engine car from some other company.

Review photo
5 found this helpful
★★★★★
Local Guide November 30, 2024
Original
★★★★★
Local Guide November 25, 2024
Original
★★★★
Local Guide November 25, 2024
Original
★★★
November 25, 2024
Original
★★★★
November 24, 2024
Original
★★★★
November 24, 2024
Original
★★★★★
November 24, 2024
Original
Very good experience and the staff are very attentive, they advise you very well and they are friendly
Translation
Tres bonne experience et le personnel tres a lecoute , ils vous conseille tres bien et ils sont sympa
★★★★★
November 24, 2024
Original
★★★★★
Local Guide November 17, 2024
Original
They gave me a 70 hp Fiat Panda, they didnt have another one, and for the car that it was, I honestly think it was a little expensive, the stroller actually worked well to get from Santander to Madrid.
Translation
Me dieron un Fiat panda de 70 cv no tenian otro, y para el coche que era la verdad me parece que fue un poco caro, el cochecito la verdad se porto para ir de Santander hacia Madrid bien
★★★
November 17, 2024
Original
Staff of ten. The wheels were in need of change.
Translation
Personal de diez. Las ruedas se encontraban para cambio.
★★★★★
November 17, 2024
Original
Very satisfied.
Translation
Tres satisfait.
November 10, 2024
Original
We made a mistake by contracting with them. - The office is not at the Airport... - Customer service is very poor (we had problems finding the office because it is not inside the Airport and we were not even able to call to see if there was a problem with the reservation, their telephone customer service is non-existent (it is better not to have a problem like we had because you are left stranded, an employee from another rental car company had to help us) - They try to get more money from you by making you afraid to take out their accident insurance (despite having already taken out premium insurance during the contract) - I think that with more car rental options it makes no sense to use GoldCar
Translation
Nos equivocamos al contratar con ellos. - La oficina no esta en el Aeropuerto... - La atencion al cliente es muy deficitaria (tuvimos problemas para encontrar la oficina por no estar dentro del Aeropuerto y no fuero ni para llamar para ver si habia algun problema con la reserva, su servicio de atencion al cliente telefonico inexistente (mejor no tener un problema como tuvimos nosotros porque te quedas tirado, nos tuvo que ayudar una empleada de otra compania de coches de alquiler) - Te intentan sacar mas dinero metiendote miedo para contratar su seguro de accidente (a pesar de tener ya contratado un seguro premium durante la contratacion) - Creo que habiendo mas opciones de alquiler de coches no tiene sentido haber uso de GoldCar
★★★★★
November 10, 2024
Original
★★★★★
Local Guide November 10, 2024
Original
Very attentive, car to choose, all the facilities
Translation
Muy atentos ,coche a elegir ,todas las facilidades
★★★★★
Local Guide November 10, 2024
Original
Absolutely recommended, level of quality and customer satisfaction at the highest levels.
Translation
Consigliato assolutamente, livello di qualita e soddisfazione del cliente ai massimi livelli.
★★★★★
Local Guide November 10, 2024
Original
As soon as the plane landed, the van was waiting for us in the parking lot. We collected the car as planned and the car was returned very well. Then the van took us back to the airport Top service
Translation
Des l atterrissage de l avion, la camionnette nous attendait au parking nous avons recupere la voiture comme prevu tres bien passe pour la restitution de la voiture. Ensuite la camionnette nous a ramene A l aeroport Service au top
★★★
Local Guide November 1, 2024
Original
★★★★★
November 1, 2024
Original
Kindness in treatment and car in good condition.
Translation
Amabilidad en el trato y coche en buen estado.
★★★★★
Local Guide November 1, 2024
Original
They have transportation service to and from the airport. Well taken care of by Sonia. Everything good with the car
Translation
Cuentan con servicio de transporte desde y hacia el aeropuerto. Bien atendido por Sonia. Todo bien con el coche
★★★★★
November 1, 2024
Original
Amazing
★★★★★
November 1, 2024
Original
Everything was correct, when we couldnt find anything wrong with our car, he solved the problem for us. Exquisite treatment from Josemi. Thank you!
Translation
Todo correcto, cuando no encontrabamos nada por averia en nuestro coche, nos soluciono el problema. Trato exquisito de Josemi. Gracias!
★★★★★
Local Guide November 1, 2024
Original
Everything went very well, as always. Good pick-up service at the airport, good reception at the office (both on the way out and back) and good car. Thanks, Goldcar!
Translation
Todo fue muy bien, como siempre. Buen servicio de recogida en el aeropuerto, buena recepcion en la oficina (tanto a la ida como a la vuelta) y buen coche. !Gracias, Goldcar!
November 1, 2024
Original
The worst thing is not to book with this company, I arrived to pick up the vehicle and they told us that we have to leave a deposit of 1,100, which does not cover tires or glass, or a tow truck, plus another insurance that has to be paid separately. They have it with doyou Spain but they are those of the rules so I advise you not to make a reservation with this company since they do not put it in their conditions until you reach the collection of the vehicle
Translation
Lo peor no reservar en esta compania, llegue a recoger el vehiculo y nos dicen que hay que dejar una fianza de 1.100 ala cual no cubre ni gomas ni cristal no grua mas otro seguro que tiene que abonar aparte tienen con doyou Spain pero ellos son los de las normas asi que les aconsejo no pillar reserva con esta empresa ya que no lo ponen en sus condiciones hasta llegar a la recogida del vehiculo
Local Guide November 1, 2024
Original
SCAMMERS! FLEE FROM HERE! We pay for travel insurance in case the car breaks down...it leaves us stranded, they dont give us roadside assistance, then they dont send us a taxi to their nearest branch. They told us to pay it ourselves... 500 that we had to put in and then they didnt want to make the refund. When we get to the office they tell us that they wont give us a replacement car, we have to argue for them to give it to us... A REAL SHAME! 5 hours waiting for them to deign to give us a solution... All this in JULY...we still dont get the 500 back...
Translation
TIMADORES! HUIR DE AQUI! Pagamos el seguro de viaje por si fallaba el coche...nos deja tirados, no nos dan asistencia en carretera, luego no nos mandan un taxi hacia su sucursal mas cercana. Nos dicen que lo paguemos nosotros..500 que tuvimos que poner y luego no querian hacer el rembolso. Cuando llegamos a la oficina nos dicen que no nos dan coche de sustitucion tenemos que discutir para que nos lo den....UNA AUTENTICA VERGUENZA! 5 horas esperando a que se dignen a darnos una solucion... Todo esto en JULIO...seguimos sin que nos devuelvan los 500...
★★★★★
November 1, 2024
Original
★★★★★
November 1, 2024
Original
★★★★
November 1, 2024
Original
November 1, 2024
Original
They are far from the airport!! And on top of that, with the same price as the rest of the companies that have their offices in the same airport. Do not be fooled by the offers, when you arrive at their offices you have to add comprehensive insurance if you want to rent the car, or block a deposit of 1500 euros on your card for any scratch or damage that occurs to the vehicle.
Translation
!!Estan lejos del aeropuerto!! Y encima con el mismo precio que el resto de companias que si estan sus oficinas en el mismo aeropuerto. No se dejen engatusar con las ofertas, que al llegar a sus oficinas tienes que anadir un seguro a todo riesgo si quieres alquilar el coche, o bloquear en tu tarjeta un deposito de 1500 euros para cualquier aranazo o dano que le ocurra al vehiculo.
★★★★
November 1, 2024
Original

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