Moto Luis in Sant Antoni de Portmany

4.8
★★★★★
(975 reviews)

Somos una empresa local de gestion familiar especializada desde 1956 en el alquiler de coches y motos en Ibiza. Entregamos nuestros vehiculos directamente en el aparcamiento de la terminal del aeropuerto, en nuestras oficinas de Sant Antoni de Portmany o en entregas personalizadas en villas y hoteles. Nuestro personal le atendera en espanol, catalan, ingles, aleman y neerlandes.

Working Hours

Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday Closed
Sunday Closed

Location

Business Features

From the business
  • Identifies as women-owned
Accessibility
  • Wheelchair-accessible entrance

Contact Information

+34 971 34 05 21 motoluis.com

Address

Av. Portmany, 17

07820 Sant Antoni de Portmany

Plus Code: X8H5+X7 Sant Antoni de Portmany, Spain

Photo Gallery

Featured

Featured

Exterior

Exterior

Latest

Latest

Inside

Inside

By owner

By owner

Street View & 360deg

Street View & 360deg

4.8
★★★★★
975 reviews

Rating Distribution

5 stars
880 (90.3%)
4 stars
58 (5.9%)
3 stars
8 (0.8%)
2 stars
3 (0.3%)
1 star
26 (2.7%)

Most Mentioned

island 64 scooter 47 helmets 21 risk 18 vespa 14 security deposits 11 raft 9 ibiza airport 8 fiat panda 8 piaggio medley 6
Featured Review
★★★★★
October 21, 2024
Original

The site was easy to use and when I made a minor mistake the team were happy to assist in making the correction. The car was perfect fine and drove well, it was spotless and the handover at the start and were seamless. Massive plus was when my daughter was unwell the team pushed the booking out by a day for us with one quick email, massive thanks for that as it allowed us to enjoy 3 days with the car later in the week. Would recommend

1 found this helpful
Featured Review
★★★★★
September 24, 2024
Original

Best experience like every year! Top service and cars. Highly recommended. Best carrental on the island Ibiza! Loads of love from Zurigo Suiza

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Featured Review
September 20, 2024
Original

Do not not get a panda from Moto Luis. We had ours broken into three times even if you do not leave anything on display. I feel that we have been misled by Moto Luis as they have given us a car that does not lock safely. When you lock the car and test every handle it's locked, when you get back to your car it's unlocked. Do not even leave items in the boot as even if items are not on display they will still unlock your car to have a look. (Recommend if this happens to check/clean your vehicle before entering) Luckily being from London we didn't leave anything too valuable in the car just Trainers whilst taking a walk on the beach. Please note these were pleasant places that the car was parked (Built up areas) After having a look at their other pandas at moto luis, all of them on the day had their locks damaged. We should have been told that thieves target rental car pandas because they are so easy to break into. They even steal bottles of water We found the manager Marta of Moto Luis very hard to speak to, she does not listen and we had to tell her to stop talking so we could get a word in. She's too busy shouting and walking off to even get across what we wanted to say. She did not agree that we should be told that the cars could be unlocked despite her acknowledging that she knew this happens and confirmed by another member of staff this is a known issue. Given that Marta looks like she's been in this industry for a long time would have expect some more maturity and professionalism. AS A REPLY TO MOTO LUIS Your account of what happen is inaccurate! I'm glad I had the chance to warn others so they don't make the same mistake. Perhaps we have different standards of kindness, but I hope this version of "kindness" doesn't cost you future business. I can rest easy knowing I've alerted people that both the quality of cars and service are lacking in every way. Wishing you all the best moving forward.

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1 found this helpful
Featured Review
★★★★★
August 27, 2024
Original

The best car hire company on the island by a mile. I've used these guys multiple times over many summers and they've always been so easy to deal with. Collection and drop off is so easy, especially compared to others at the airport. I've sorted last minute rentals, last minute changes over the phone, email and in office and it's always been dealt with brilliantly. I recommend them to anyone heading to Ibiza.

Featured Review
★★★★★
August 22, 2024
Original

I have rented a car from Motoluis in Ibiza multiple times, and every single time, the experience has been flawless. From the seamless pickup at the airport to the excellent quality of the vehicles, everything is always top-notch. The staff is consistently friendly and helpful, making the entire process smooth and stress-free. As a personal rule, I always opt for the full insurance to ensure complete peace of mind. I can't recommend Motoluis enough - they truly make car rental in Ibiza a hassle-free experience! Thanks Motoluis team

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Featured Review
★★★★★
August 8, 2024
Original

Great service, helpful lady who patiently explained everything and advised when drawing up the contract. Just don't leave valuable things unattended in the car for a while, it only took a few minutes and we lost some money from the trunk of the car. But that was our fault ...

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Featured Review
★★★★★
July 29, 2024
Original

Everything is very simple and straightforward. A good selection of vehicles. We spontaneously got a great vehicle at a fair price. I recommend anyone who wants to explore the beautiful landscape of Ibiza independently to rent a vehicle here. We will definitely be using Moto Luis again on our next vacation in Ibiza . Thank you dear Moto Luis Team.

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Featured Review
★★★★★
June 7, 2024
Original

Best rental company on Ibiza!! Never need to look or use anyone else. Second time with Moto Luis and will hire through them next summer for a third time! Staff on collection from airport really friendly and happy to help in anyway - we had to last minute change the all in one insurance which wasn't a problem - this could have been but they understood our situation. Really happy with the standard of vehicle, was clean and drove really well which made exploring the island a lot easier and enjoyable for our weeks trip. Straightforward booking process and clear communications from the team, simple return of vehicle no niggly inspections or needless paperwork. We look forward to booking with you again next year.

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1 found this helpful
★★★★★
November 25, 2024
Original
Magnificent service. Not a single fault. Fast, clear and economical.
Translation
Magnifico servicio. Ni una sola pega. Rapido, claro y economico.
★★
Local Guide November 25, 2024
Original
We took a Scooter for Rent for a day, for which we had opted for refundable deposit money. Upon the refund of the same, the agent/ executive said that they are unable to reverse in my card because of their system issue. So as a result they had to wire it straight to my bank account. Upon receiving the receipt I was shocked that I had to bear the transfer charges of around 30 euros when it was their system which was not working properly in the first place. I tried to contact back for the same but got no reply. Felt cheated and scammed. Never going here again. Rude people.
★★★★★
November 25, 2024
Original
★★★★★
November 18, 2024
Original
Best rent a car service in Ibiza.
1 helpful
★★★★★
Local Guide November 18, 2024
Original
Very warm welcome, almost new and maintained vehicle
Translation
Tres bon accueil, vehicule quasi neuf et entretenu
★★★★★
November 18, 2024
Original
★★★★★
Local Guide November 11, 2024
Original
Top company with good advice and good service. If, like me, you dont just come to Ibiza to party, a car is not an unnecessary luxury, so you can explore this beautiful island. I recommend it to everyone.
Translation
Top bedrijf met goed advies en goede service. Als je zoals ik niet alleen om te feesten naar Ibiza komt is een auto geen overbodige luxe, zo kun je dit schitterende eiland mooi verkennen. Ik raad het iedereen aan.
1 helpful
★★★★★
November 11, 2024
Original
★★★★★
November 11, 2024
Original
★★★★★
November 4, 2024
Original
Super good service, reliable and excellent car, price-quality car more than excellent. Quick responses to questions and no strings attached. Recommended!
Translation
Super goede service, betrouwbaar en prima auto, prijs kwaliteit auto meer dan prima. Snelle reacties op vragen en geen addertjes onder het gras. Aanrader!
★★★★★
November 2, 2024
Original
Fast service, full coverage for a good price and without guarantee. Worth repeating!
Translation
Snelle service, volledige dekking voor goede prijs en dit zonder waarborg. Voor herhaling vatbaar!
1 helpful
★★★★★
November 2, 2024
Original
Very efficient care hire company. Good cars, very polite and cheap hire
1 helpful
★★★★★
November 2, 2024
Original
Moto Luis is a reputable car rental company. The employees are very friendly. If you plan early enough, you can get real bargains with discounts on the website. Picking up and dropping off the car was completely problem-free. Always my pleasure!
Translation
Moto Luis ist ein seriorer Autoverleih. Die Mitarbeiter:Innen sind sehr freundlich. Wenn man fruh genug plant, kann man auf der Website richtige Schnappchen mit Rabatt machen. Abholung und Abgabe des Autos war vollkommen problemfrei. Immer wieder gerne!
1 helpful
★★★★★
Local Guide November 2, 2024
Original
Excellent service, very good price, they explain all the details, I recommend it.
Translation
Excelente atencion, el precio muy bueno, te explican todos los pormenores, lo recomiendo.
1 helpful
★★★★★
November 2, 2024
Original
Excellent and reliable company. Use every time we visit Ibiza.
1 helpful
★★★★★
November 2, 2024
Original
Motoluis are far superior to any other car hire company I have used in Ibiza or elswhere! Firstly if you pay the all risks insurance then I believe everything is covered so no complicated up selling or having to fully check the car, no other deposit taken just card in case you dont return fuel full etc.. involved. No bus to depot, waiting around for ages etc.. Just walk out the airport and within 10 mins you are on your way, same on the return. Car was great as well, nearly new... See you soon Motoluis.
1 helpful
★★★★★
November 2, 2024
Original
We were referred to Moto Luis by a friend that visited Ibiza on a prior trip. Really good service and a fun convertible to rent. The person who checked us out, whose name I have forgotten, was friendly, professional and helpful. We had a little bit of a problem finding the location after landing at the airport, but a phone call to the company helped get us there. I would rent from them again.
1 helpful
★★★★★
Local Guide November 2, 2024
Original
Great company and very efficient, will be using again
1 helpful
★★★★★
Local Guide November 2, 2024
Original
I have been renting cars here for about 5 years now, twice a year. Never had ANY problem. Very nice and friendly staff, good cars, clear policy. They even give you the choice in fuel policy, I think full-full is standard, but if you cannot be bothered with filling the car up, they offer you an alternative. I think I always had the similar car to the one I rented (you rent a Opel Corsa or similar ) but other than that: very happy with this company!
2 helpful
★★★★★
November 2, 2024
Original
Brilliant service!
1 helpful
★★★★★
November 2, 2024
Original
Great experience, everything was perfect: the service, customer friendliness, communication, price-quality, perfect car, ... nothing to complain about, we will definitely come back! Definitely recommended!
Translation
Super ervaring, alles was perfect: de service, klantvriendelijkheid, communicatie, prijs-kwaliteit, perfecte auto, niets op aan te merken, we komen sowieso terug! Zeker aan te raden!
1 helpful
★★★★★
November 2, 2024
Original
Never before have I picked up and returned a rental car so quickly and relaxed. Excellent service!
Translation
Niet eerder zo snel en relaxed een huurauto opgehaald en ook weer ingeleverd. Uitstekende service!
1 helpful
★★★★★
November 2, 2024
Original
Delighted with the attentive and efficient service of Moto Luis Rent a Car Ibiza. The car was perfect, the staff very friendly and their contactless vehicle delivery and collection system is perfect: fast, without waiting and easy! Super recommended!
Translation
Encantada con el servicio atento y eficiente de Moto Luis Rent a Car Ibiza. El coche era perfecto, el personal muy amable y su sistema de entrega y recogida del vehiculo, contactless, es perfecto: rapido, sin esperas y facil! Super recomendable!
1 helpful
★★★★★
November 2, 2024
Original
My wife and I traveled to Ibiza through the IMSERSO to enjoy the landscapes, coves and sunsets. They provided us with a new Nissan Juke and the experience was extraordinary both in the attention and professionalism of the staff, the information received and the satisfaction with the vehicle. Totally recommended.
Translation
Viajamos a Ibiza por el IMSERSO mi esposa y yo para disfrutar de los paisajes, calas y puestas de sol. Nos facilitaron un Nissan Juke nuevo y la experiencia fue extraordinaria tanto en la atencion y profesionalidad del personal, la informacion recibida como en la satisfaccion con el vehiculo. Totalmente recomendable.
1 helpful
★★★★★
November 2, 2024
Original
Excellent service, everything as booked, precise directions
Translation
Servizio eccellente, tutto come da prenotazione, indicazioni precise
1 helpful
★★★★★
November 2, 2024
Original
Everything great, highly recommended.
Translation
Todo genial, muy recomendable.
1 helpful
★★★★★
November 2, 2024
Original
Very friendly employees. Everything worked out very quickly and easily. Anytime again
1 helpful
★★★★★
November 2, 2024
Original
Really great experience. Super Car, super Service. If i come back to Sant Antoni i will rent a car here again. Thank you
1 helpful
★★★★★
November 2, 2024
Original
perfect, friendly and uncomplicated - thanks a lot
1 helpful
★★★★★
November 2, 2024
Original
Incredible experience, very attentive and the vehicle was great, there was no problem and in half an hour we had everything solved and to return the vehicle and recover the deposit everything was very fast. We will repeat
Translation
Experiencia increible, muy atentos y el vehiculo genial, no hubo ningun problema y en media horita ya teniamos todo solucionado y para devolver el vehiculo y recuperar la fianza todo rapidisimo. Repetiremos
1 helpful
★★★★★
November 2, 2024
Original
Finally a rental company that gets it. Because you have completed everything online, all you have to do when you pick up is sign the cross and drive.
Translation
Eindelijk een verhuurbedrijf wat het snapt. Omdat je alles online hebt ingevuld bij afhaal alleen maar tekenen bij het kruisje en rijden.
1 helpful
★★★★★
November 2, 2024
Original
Friendly helpful local company. Cars well looked after
★★★★★
November 2, 2024
Original
10/10 Service

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