IBIZATOP in Sant Antoni de Portmany

3.5
★★★★☆
(60 reviews)

Agencia de alquiler de automoviles. Empresa de servicios y alquiler en Ibiza.

Working Hours

Tuesday 10 AM-7 PM
Wednesday 10 AM-7 PM
Thursday 10 AM-7 PM
Friday 10 AM-7 PM
Saturday 10 AM-7 PM
Sunday 10 AM-7 PM
Monday 10 AM-7 PM

Location

Contact Information

+34 670 44 88 67 ibizatop.es

Address

Av. Portmany, 12

07820 Sant Antoni de Portmany

Plus Code: X8H5+RM Sant Antoni de Portmany, Spain

Photo Gallery

Featured

Featured

By owner

By owner

Videos

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Inside

Inside

Street View & 360deg

Street View & 360deg

3.5
★★★★☆
60 reviews

Rating Distribution

5 stars
34 (56.7%)
4 stars
3 (5.0%)
3 stars
1 (1.7%)
2 stars
0 (0.0%)
1 star
22 (36.7%)

Most Mentioned

price 20 motorbikes 16 island 10 state 9 deposit 5 scammers 3 maintenance 2 energy 2 fiat 2 helmet 2
Featured Review
★★★
August 27, 2024
Original

Initially was a good experience. The process was reasonable, paver was accommodating with price of deposit and the moped itself was in good condition. Had a good time during rental and it really is the best way to get around the Ireland. I did have a small incident on the moped however minimal damage was done to the ped. ( a few scratches) When I returned the bike the owner seems happy and did not say anything about keeping the deposit. However after 3 weeks there has been no refund to my account of the EUR200 deposit I do understand why but would have been nice to be told that when I dropped it of. Other than that can't fault the service.

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Featured Review
August 23, 2024
Original

FRAUD ALERT! Prices shown in website and contact do not reflect actual rates. Renter beware, expect to pay double quoted rates

Featured Review
★★★★★
September 10, 2023
Original

very nice service, scooter worked flawlessly, deposit returned on time

Featured Review
April 20, 2023
Original

Scam! I payed 350 euros deposit and didn't get it back after returning the scooter. Please dont do bussiness with these guys. I will take legal steps since the owner ignores my messages.

2 found this helpful
Featured Review
August 5, 2022
Original

Terrible experience. Absolute scammer - stole our deposit money saying we had scratched the car when we had photographic evidence that the scratches were already there. He waited til we were off the island (telling us at the time that everything was fine and we would receive the full deposit) and when my friend contacted him about not receiving the deposit he told us he'd be taking money off. He blocked us when we tried to contest. Save yourself the hassle and the money and rent from somewhere else.

2 found this helpful
Featured Review
July 8, 2022
Original

IF YOU VALUE YOUR MONEY AND PEOPLE'S HONESTY, DO NOT HAVE ANYTHING TO DO WITH IBIZATOP RENTALS. THEY BLAME YOU FOR DAMAGE THAT WAS ALREADY THERE AND DO NOT RETURN YOUR FULL DEPOSIT - EVEN THOUGH YOU HAVE PICTURES TO PROVE THAT THE DAMAGE WAS ALREADY THERE. I rented a car from the company "Ibiza Top Rentals" for EUR175 per day with EUR750 deposit. Upon returning the car, both myself and the owner of the company, Pablo, walked around the car together to see that everything was fine and that the car was in the same condition it had been in when I picked it up in the morning. Confirming it was, we made a verbal agreement that the full EUR750 would be taken off hold/pending and show back in my account within 1 to 2 days. Contrary to what was promised, the company then proceeded to take the whole EUR925 (PS819) from my account a couple of days later, after I had returned the car and left Ibiza. I messaged the owner to ask when I would be refunded my full deposit, he replied that he would not refund the whole amount as there was a scratch on the car. He sent me a couple of pictures of the scratch, which were date and time stamped for 5 days after I had returned the car. I replied with pictures I had taken of the same scratch that was on the car which I had noticed when picking the car up, these photos are also time and date stamped. The before (left) photo and the 5 days after (right) photo clearly show the identical pattern. The scratch looks worse on his pictures because the sand and dust from a day's driving, plus 5 more days of who knows what, has gathered around it (as you can see, sand and dust is all over the rest of the bumper). The pictures on the right just need a damp cloth wiping over them! He refused to acknowledge that the scratch was there before, even though the photos I sent him were screenshots with the time and date stamped, and he changed his initial agreement that he would return the full EUR750 to he would return EUR660 and keep EUR90. I contested this and he promptly blocked me. Another point worth noting is that I had to message him, chasing my deposit. He sent me a photo of the receipt showing the EUR660 being refunded to my account (bizarrely having been done in three separate transactions) for that exact time that we were conversing, 5 days after I had returned the car. Had I not asked for my money, he would most probably not have refunded it at all. It is extremely unprofessional for a company to remove funds from a customer's account without mutual agreement and it took multiple messages to receive confirmation of when I would be refunded my deposit and even then it was not in full as it should have been. As a result of this company's incompetence and deceitful nature - I am 90 euros short on paper, but PS819.87 left my account and only PS584.99 was returned in total. Meaning I paid PS234.88 to rent a car for 10 hours! I have also incurred interest on the deposit that was fraudulently removed and have been distracted, wasting time and energy on a process that should have been stress free and seamless. As you will see from other reviews, the company and owner have done this to previous customers, conveniently waiting until you leave the island in the hope you will not do anything about it and that EUR90 is too small amount to bother about. This is not the kind of Ibiza come down anyone wants. Save yourself the headache, go to a reputable company.

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Featured Review
★★★★★
August 20, 2021
Original

All good, the 125cc was perfect for two people, i had my caution back right at the Time i give the scooter back! You can trust the person and be honest if you have an accident or if you see some noise with the scooter

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Featured Review
★★★★★
October 22, 2019
Original

Great, honest service. Very friendly family business. We got the car we wanted for the price we wanted and had a great day touring the island. Highly recommend.

★★★★★
October 1, 2024
Original
Excellent price and service. I would definitely rent here again! Fast, excellent service and the guys who serve are super willing.
Translation
Excelente precio y servicio. Sin dudaa volveria a alquilar aqui! Servicio rapido, excelente y los chicos q atienden super predispuestos.
★★★★★
December 1, 2023
Original
Great treatment and service, the best on the island. Motorcycles and cars of all kinds and in excellent condition!
Translation
Gran trato y servicio, lo mejor de la isla. Motos y autos de toda clase y en excelente estado!
★★★★★
Local Guide December 1, 2023
Original
Incredible, very good experience, motorcycles in good condition, you are renting and paying what it is, a 125cc motorcycle, dont expect an R1000. My partner and I are delighted, we have seen the entire island with the motorcycle, a huge convenience. Thank you. We will repeat. On top of that, he did us the favor of storing our suitcases all morning before going to the airport, we left the motorcycle later, and he didnt charge us anything extra.
Translation
Increible, muy buena experiencia, motos en buen estado, estas alquilando y pagando lo que es, una moto de 125cc, no te esperes una R1000. Mi pareja y yo encantados, nos hemos visto toda la isla con la moto, una comodidad enorme. Mil gracias. Repetiremos. Encima nos hizo el favor de guardarnos las maletas toda la manana antes de ir al aeropuerto, dejamos la moto mas tarde, y no nos ha cobrado nada extra.
★★★★★
Local Guide December 1, 2023
Original
It has been a unique experience, being able to visit practically the entire island with the help of IBIZATOP, who have provided us with a vehicle for 4 days at a very reasonable price. We would return without hesitation. Also, on the last day, they did us the favor of storing our suitcases so we could take advantage of it a little more.
★★★★★
December 1, 2023
Original
Thank you Gero for the recommendations of places to visit with the motorcycle, it is an incredible island, thank you guys I hope to see you again soon
Translation
Gracias Gero por las recomendaciones de los sitios para visitar con la moto, es una isla increible, gracias chicos espero verlos pronto denuevo
★★★★★
December 1, 2023
Original
★★★★★
December 1, 2023
Original
From our experience we had a good time, Sandro was very helpful and kind. Old and ruined machine but for the use they had to make of it it was more than fine; completely sanitized before delivery and good price
Translation
Per la nostra esperienza ci siamo trovate bene, Sandro e stato molto disponibile e gentile. Macchina vecchia e rovinata ma per l utilizzo che dovevano farne andava piu che bene; igienizzata completamente prima della consegna e buon prezzo
★★★★★
December 1, 2023
Original
MORE GOOD PEOPLE FROM IBIZA HONEST, WITH GRAD HEART, RELIABLE
Translation
MAS BUENAS PERONAS DEL IBIZA HONESTOS ,CON GRAD CORAZON ,FIABLES
★★★★★
December 1, 2023
Original
Good quality for a good price ! Nice and professional staff !
★★★★★
December 1, 2023
Original
Great service and the best Jeep in Ibiza!
★★★★★
December 1, 2023
Original
I loved it!! My partner and I had a great time and the owner was very friendly, he kept us a backpack so we wouldnt be so loaded with the ATV
Translation
Me encanto!! Mi pareja y yo la pasamos genial y el dueno muy simpatico, nos guardo una mochila para no ir tan cargados con la cuatrimoto
★★★★★
December 1, 2023
Original
Very good people! We had a tremendous time in Ibiza. Going with the Quads around the Island was the best Idea. They helped us a lot. Thanks a lot. Lets rent from you again!
Translation
Mui buena Gente! Teniamos un Tiempo tremendo en Ibiza. Ir con los Quads por la Isla fue la mejor Idea. Nos ayudaron mucho. Muchisimas Gracias. Vamos a rentar otra ves de ustedes!
★★★★★
December 1, 2023
Original
We arrived in Ibiza a little lost and found this place, we decided to take a quad to visit the coves and the idea was excellent. We were assisted by the owner who was super nice, he recommended the route to use it. The quad was going super well and allows you to enjoy much more. In addition, it hardly consumes anything, so the expense is minimal. It is a super fun and useful resource to see Ibiza. Thanks for the attention.
Translation
Llegamos a ibiza un poco perdidos y encontramos este sitio, decidimos coger un quad para visitar las calas y la idea fue excelente. Nos atendio el propietario el cual fue super agradable, nos recomendo la ruta para usarlo . El quad iba super bien y te permite disfrutar mucho mas. Ademas no consume apenas nada por lo cual el gasto el minimo. Es un recurso super divertido y util para ver ibiza. Gracias por la atencion .
1 helpful
Local Guide December 1, 2023
Original
Regrettable behavior of the owners. Abusive prices for vehicles in poor condition, dirty and in poor condition.
Translation
Lamentable comportamiento de los propietarios. Precios abusivos para unos vehiculos en mal estado, sucios y en mal estado.
3 helpful
★★★★★
Local Guide December 1, 2023
Original
A super good and super nice place to rent a motorcycle!!! We were about to rent a quad but we didnt like how it worked and they changed it to a motorcycle without a problem, agile and practical, thank you!!!!
Translation
Un sitio para alquilar moto super bien y super majos!!! Estuvimos a punto de alquilar un quad pero no nos gusto como funcionaba y nos lo cambiaron a moto sin problema, agiles y practicos, gracias!!!!
★★★★★
December 1, 2023
Original
We were stranded in San Antonio with a Vespa scooter with a flat tire and the rental company in Eivissa left us behind. Sandro from this rental company helped us by arranging a technician so that we could continue in an hour! Great class for this rental company, what a service even though we are not customers!
Translation
Wij zijn met een Vespa scooter met lekke band gestrand in San Antonio en de verhuurder in Eivissa heeft ons laten zitten. Sandro van dit verhuurbedrijf heeft ons geholpen door een monteur te regelen zodat we over een uur verder kunnen! Grote klasse voor dit verhuurbedrijf, wat een service ondanks dat we geen klant zijn!
★★★★★
Local Guide December 1, 2023
Original
The rental car is not ultra top but the price is very very fair. You pick up the car for 2 p.m., the 60 rental is for return the next day at 2 p.m. (i.e. 24 hours). Great Sandros services were perfect, thank you
★★★★★
December 1, 2023
Original
Excellent quick rental, very kind and accommodating staff, we rented a scooter for 3 days, the deposit was returned to us for our experience, I recommend.
Translation
Excellent location rapide personnel tres gentil et arrangeant nous avons loue un scooter pour 3 jours la caution nous a bien etait restitue pour notre experience je recommande .
December 1, 2023
Original
Absolutely avoid! Deposit kept despite the vehicle being in good condition
Translation
Assolutamente da evitare! Caparra tenuta nonostante il veicolo fosse in buone condizioni
2 helpful
★★★★★
December 1, 2023
Original
Unbeatable treatment, the motorcycle is of very good quality and the helmets too. Price quality very very good. Super recommended for all those who come to San Antonio
Translation
Trato inmejorable, la moto en muy buena calidad y los cascos tambien. Calidad precio muy muy bien. Super recomendable para todos los que venagan a San Antonio
1 helpful
★★★★★
December 1, 2023
Original
Super, I recommend it, a phenomenal deal.
Translation
Super,lo recomiendo,un trato fenomenal.
★★★★★
December 1, 2023
Original
We had a great time with the owner, his name is Sandro, a super kind and helpful and above all serious person, given that we had encountered a huge problem with the car from another rental. But when we rented the car from him our holiday went very well! We thank the owner again for his availability and kindness. TOP SERVICE!
Translation
Ci siamo trovati benissimo con il proprietario si chiama Sandro, una persona super gentile e disponibile e soprattutto seria, dato che avevamo riscontrato un problema enorme con L auto da un altro rent. Ma quando abbiamo affittato L auto da lui la nostra vacanza e andata benissimo! Ringraziamo ancora il proprietario per la disponibilita e la gentilezza. SERVIZIO TOP!
★★★★★
December 1, 2023
Original
Great service, great value, good quality scooter. Im grateful Sandro!
Translation
Gran servicio, gran valor, scooter de buena calidad. Estoy agradecido Sandro!
Local Guide December 1, 2023
Original
I made a transfer exactly 2 months ago and this is the time that I have no response that the process has been completed, a transfer of a motorcycle has never taken so long, they are not very decisive, I do not recommend it at all
Translation
He hecho un traspaso hace 2 meses exactamente y esta es la hora que no tengo respuesta de haber terminado el tramite, nunca un traspaso de una moto se habia tardado tanto, poco resolutivos, no lo recomiendo en absoluto
3 helpful
★★★★★
December 1, 2023
Original
Everything was very easy and without any problems
★★★★★
December 1, 2023
Original
Very nice, kind and professional people! Top services, activities and scooters!
December 1, 2023
Original
They are not serious!!!! Advice not to buy from them through Wallapop what they send is not what is advertised
Translation
No son serio!!!! Consejo no comprarles por Wallapop lo que envian no los son que estan anunciado
1 helpful
★★★★★
December 1, 2022
Original
They have provided me with wonderful service.
Translation
Me han brindado un servicio maravilloso.
December 1, 2022
Original
A stove. They give you old, scratched cars and then take your money. We had photos to show that the rays were already there but they took our money anyway, as we had already left the island. They blocked us on WhatsApp when we tried to complain. Save your money and time and avoid this scam company.
Translation
Una estufa. Te dan coches viejos y ya rayados para luego quitarte el dinero. Teniamos fotos para mostrar que las rayas ya estaban alli pero nos quitaron el dinero igual, como ya nos habiamos ido de la isla. Nos bloquearon en Whatsapp cuando intentamos a reclamar. Ahorrate vuestro dinero y tiempo y evita esta empresa de estafadores.
1 helpful
December 1, 2022
Original
You pay for services that are not provided to you. 4 days 180 for a 125cc motorcycle that didnt pull. I paid 15 for anti-theft insurance and 15 for a helmet. They stole my helmet, I gave them another one and they charged me 55 for the helmet. In addition, I paid an extra 10 to return it on Sunday and they were not in the office and did not answer the phone. They later told me to leave the motorcycle with the keys inside at the door.
Translation
Pagas por servicios que no te dan. 4 dias 180 una moto 125cc que no tiraba. Pague 15 de seguro antirrobo y 15 de casco. Me robaron el casco, les di otro y me cobraron 55 por el casco. Ademas, pague 10 extras por devolverla el domingo y no estaban en la oficina y no contestaban al telefono. Me contestaron luego para que dejara la moto con las llaves dentro en la puerta.
1 helpful
December 1, 2022
Original
They try to rip you off on all fronts, mostly the vehicles are in pitiful condition, I wouldnt recommend it to anyone!!!
Translation
Provano a fregarti su tutti i fronti, per lo piu i veicoli sono in condizioni pietose , non lo consiglierei a nessuno!!!
2 helpful

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