CICAR in San Cristobal de La Laguna

4.4
★★★★☆
(2908 reviews)

Oficina de alquiler de coches en Aeropuerto Los Rodeos (Tenerife Norte). Car rental office in Los Rodeos (Tenerife Norte). Mietwagen buro in Los Rodeos (Tenerife Norte). Tenerife

Working Hours

Monday 6 AM-12 AM
Tuesday 6 AM-12 AM
Wednesday 6 AM-12 AM
Thursday 6 AM-12 AM
Friday 6 AM-12 AM
Saturday 6 AM-12 AM
Sunday 6 AM-12 AM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 922 63 26 42 cicar.com

Address

Autopista del Nte.

38297 San Cristobal de La Laguna

Plus Code: FMP3+XR San Cristobal de La Laguna, Spain

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Street View & 360deg

Street View & 360deg

4.4
★★★★☆
2908 reviews

Rating Distribution

5 stars
2091 (71.9%)
4 stars
399 (13.7%)
3 stars
127 (4.4%)
2 stars
64 (2.2%)
1 star
227 (7.8%)

Most Mentioned

island 150 security deposit 87 all risk insurance 83 returning 63 key 51 fiat 500 33 opel corsa 28 opel mokka 12 seat leon 12 fiat 124 spider 6
Featured Review
★★★★★
November 18, 2024
Original

The company is wow. Full insurance included in the price. Wow prices. Good cars. No deposit. No credit card. The best company

Featured Review
★★
November 12, 2024
Original

changed two cars, and both had problems. In the first car that was given to us, the windshield washer didn't work. In the second car, a few days later, the "service required" light came on. looks like there were problems with the electronics, because sometimes the radio just stopped working on its own, or the headlights turned on. do not recommend.

Featured Review
★★★★★
November 6, 2024
Original

Very good prices and very good services. I highly recommend this company. When i will come back to Tenerife i will rent again from here!

Featured Review
★★★★★
September 28, 2024
Original

Booked a car before coming to Tenerife. Process went smooth and quick and we were on our way in no time. Same with returning the car. Just note that they will charge you additionally for fuel inside the car, but if you return the car with the same tank level, they will refund you additional charge. So i do definitely recommend this company and their services! 5/5 from us!

Featured Review
★★★★★
July 14, 2024
Original

We rented a car from avocat at North Tenerife airport and I have to say that it was by far the best car rental experience I've ever had. From arrival to departure, the staff on hand were quick to serve us with a smile (Jennifer and Sandra) and answer any questions we had. Picking up the vehicle was super fast, cheap, easy and above all stress-free. Insurance is included and the staff reassure us that everything will be simple for your rental. I honestly recommend this company if you're visiting Tenerife, 10/10! bravo!

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Featured Review
★★★★★
June 16, 2024
Original

Best car rental company I have ever experienced. Not only did we get a better vehicle than we requested (Cupra Formentor over an Opel Corsa) but the service, ease of booking, pickup and return was exceptional. Our 7 day rental on Tenerife was excellent. On day 2 we had an oil caution light come on while driving. We stopped and called CICAR, they asked us where we were and they directed us to Port Santiago, one of their 5 offices on the island where the car was quickly checked and oil filled in less than 15 minutes. Our entire experience dealing with CICAR and their friendly staff was excellent. For Tenerife, we recommend an automatic with plenty of power if you plan to explore, the hills are steep and numerous. Well done CICAR! Congratulations to the CICAR team in Tenerife North and Puerto de Santiago. We highly recommend CICAR when visiting the Canary Islands.

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Featured Review
★★★★★
December 2, 2023
Original

Very easy, quick and cheap car rental process, we booked it online and once we arrived at our pick up destination we got the keys within 10min. I Would definitely recommend Cicar!

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Featured Review
★★★★★
February 7, 2023
Original

Super fast efficient service; the best we have experienced so far. Once you book a car, it is very quick to get it as well as hand it over. No hassle whatsoever. The car we had was very good!

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1 found this helpful
★★★★★
Local Guide December 1, 2024
Original
★★★★
Local Guide December 1, 2024
Original
★★★★★
Local Guide December 1, 2024
Original
★★★★★
Local Guide December 1, 2024
Original
★★★
Local Guide December 1, 2024
Original
I had to put the little chair in, I had no idea how to do it, we asked for a minivan for the baby carriage and the suitcases and the car we got had no space in the trunk because it wasnt the one I ordered, they say it was similar... ....I dont know what to say, expect more attention from the workers
Translation
Lacsillita me la tube que colocar yo ni idea de como hacerlo, pedimos un monovolumen por el carro del bebe y las maletas y no tenia espacio en el maletero el coche que nos toco por que no era el que pedi dicen que era similar.......nose que decir espere mas atencion por la parte de los trabajadores
★★★★
Local Guide November 30, 2024
Original
Good and fast service. Updated and clean vehicles.
Translation
Buen servicio y rapido. Vehiculos actualizados y limpios.
★★
Local Guide November 28, 2024
Original
★★★★★
Local Guide November 27, 2024
Original
★★★★★
November 27, 2024
Original
Best rental experience ever
★★★★★
Local Guide November 27, 2024
Original
★★★
Local Guide November 26, 2024
Original
I have been renting from CICAR for more than 5 years when I go to Tenerife. I usually do it in Tenerife North. This time I am going to put a slightly negative review and for the attention of CICAR. How is it possible that I pay a good amount for a specific model and when I receive that model I have to exchange it in the south due to screen errors or high mileage for a rental car? They should consider checking the cars well... once they changed my car in the south they gave me another one with 10,000km less than the previous 42,000km and with a chip on the wheel that could be a danger and when I point it out to the staff they tell me that it can also be a meteorite falls from the sky... anyway. You have to get down to business with cars and their maintenance if they are going to stretch mileage!!
Translation
Llevo mas de 5 anos alquilando en CICAR cuando voy a Tenerife. Normalmente lo hago en Tenerife Norte. Esta vez voy a poner una resena un poco negativa y para atencion de CICAR. Como es posible que pague una buena pasta por un modelo en concreto y cuando recibo ese modelo tenga que cambiarlo en el sur por los errores de pantalla o el alto kilometraje para un coche de alquiler? Deberian plantearse revisar bien los coches una vez me cambiaron el coche en el sur me dieron otro con 10.000km menos que el anterior 42.000km y con un tajazo en la rueda pudiendo ser un peligro y cuando lo indico al personal me dicen que tambien puede caer un meteorito del cielo en fin. Hay que ponerse las pilas con los coches y el mantenimiento de ellos si se van a estirar de kilometraje!!
★★★★★
November 26, 2024
Original
Very top rent a car, customer service 100/10
Translation
Rent a car muy top, atencion al cliente 100/10
★★★★★
Local Guide November 26, 2024
Original
★★★★★
Local Guide November 25, 2024
Original
Agile, comfortable, with insurance included and without problems. Everything any traveler looks for when hiring a rental car. I will contract this service with them again whenever I return to the islands.
Translation
Agil, comodo, con seguro incluido y sin problemas. Todo lo que busca cualquier viajero cuando contrata un coche de alquiler. Volvere a contratar este servicio con ellos siempre que vuelva a las islas.
November 25, 2024
Original
After reserving a car 3 months in advance we arrive at the office and they make us wait more than an hour!
Translation
Despues de reservar un coche con 3 meses de antelacion llegamos a la oficina y nos hacen esperar mas de una hora!
★★★★★
Local Guide November 24, 2024
Original
It is the first time that I reserve a vehicle with this company, I have found it satisfactory and next time, I will request a quote to see if it adapts to my possibilities and preferences. I went to pick up the car at the office located at the Los Rodeos airport. Some chaos in the office. It was full of customers, waiting to be served. Once you register, document, pay... you will pick up the vehicle. The parking area is having a change in the location of the rental companies, so it was a bit confusing for me to find the vehicles of this company. The car was a small vehicle, but in perfect condition. They usually charge you a deposit of the fuel that is left in the car, if you leave it as it was, they report it to you, if you leave it empty or less, they deduct it. Highly recommended
Translation
Es la primera vez que reservo un vehiculo con esta compania, me ha resultado satisfactorio y la proxima vez, pedire presupuesto para ver si se adapta a mis posibilidades y preferencias. Fui a recoger el coche en la oficina ubicada en el aeropuerto de los rodeos. Algo de caos en la oficina. Estaba llena de clientes, esperando para ser atendidos. Una vez que te registras, documentacion, pagas... vas a retirar el vehiculo. La zona de parking esta teniendo un cambio de ubicacion de las empresas de alquiler, por lo que me resulto algo confuso encontrar los vehiculos de esta empresa. El coche fue un vehiculo pequeno, pero en perfectas condiciones. Te suelen cobrar un deposito del combustible que le queda al coche, si lo dejas tal cual estaba, te lo reportan, si lo dejas vacio o menor cantidad, lo descuentan. MUy recomendable
★★★★
Local Guide November 24, 2024
Original
★★★★★
Local Guide November 24, 2024
Original
Whenever we go to the Islands we rent from Cicar, very good prices and without abuses or charges that you did not expect and you find out when picking up the car by surprises like other companies do that force you to take out insurance. On this occasion and as always, we had reserved a Fiat 500 but what was our surprise that when we went to pick it up they had given us an Abarth, it was a good detail since they did not have the model reserved and they gave us this one. In summary, when renting the agreed price is the final one and with the car fully insured, the only and understandable thing is the fuel deposit, but if you return it the same as when you picked it up, they will return the deposit upon delivery of the car.
Translation
Siempre que vamos a las Islas alquilamos en Cicar, precios muy buenos y sin abusos ni cobros que no contabas con ellos y te enteras a la hora de recoger el coche por sorpresas como hacen otras companias que te obligan a sacar seguros. Nosotros en esta ocasion y como siempre, habiamos reservado un Fiat 500 pero cual fue nuestra sorpresa que al ir a recogerlo nos habian dado un Abarth, fue un buen detalle ya que no tenian el modelo reservado y nos dieron este. En resumen al alquilar el precio pactado es el final y con el coche asegurado a todo riesgo, lo unico y comprensible es la fianza del combustible pero si lo devuelves igual que cuando lo recogiste te devuelven la fianza a la entrega del coche.
★★★★★
Local Guide November 24, 2024
Original
We always rent from Cicar and we have never had problems, the rented car is practically new and the price is very affordable compared to other rental companies. Thank Samira for the attention received. Highly recommended Cicar.
Translation
Siempre alquilamos en Cicar y nunca hemos tenido problemas, el coche alquilado practicamente nuevo y el precio muy asequible comparado con otras empresas de alquiler . Dar las gracias a Samira por la atencion recibida. Muy recomendable Cicar.
★★★★★
Local Guide November 24, 2024
Original
Excellent price, very good service
Translation
Excelente precio, muy buen servicio
★★★★★
Local Guide November 24, 2024
Original
Good treatment of workers. The best agency I have ever rented a car with. They dont try to trick you with extras or scare you if you dont take out comprehensive insurance because it is included directly. Baby seats are also included.
Translation
Buen trato de los trabajadores. La mejor agencia con la que he alquilado coche nunca. No intentan enganarte con extras ni meterte miedo si no contratas seguro a todo riesgo porque lo incluye directamente. Tambien estan incluidas las silletas para bebes
★★★★★
November 24, 2024
Original
Excellent customer service. We had a problem with our reservation, the car was small and we couldnt fit our suitcase, and we couldnt fit the girls chair. Being all busy and reserved, they found us one and at no cost. A company of 10.
★★
Local Guide November 24, 2024
Original
I had bad experience
Translation
Tuve mala experiencia
★★★★★
Local Guide November 24, 2024
Original
★★★★★
November 24, 2024
Original
Cars in very good condition. Good prices, flexibility. Everything easy and very transparent (!) Nobody sells you insurance or extras at the last minute. Thank you!!
★★★★★
Local Guide November 24, 2024
Original
★★★★★
Local Guide November 24, 2024
Original
Good prices and service!!!
Translation
Buenos precios y servicio!!!
★★
Local Guide November 24, 2024
Original
They gave us a broken down car but then they replaced it right away
Translation
Nos dieron un coche averiado pero bueno luego nos lo cambiaron enseguida
★★★★★
Local Guide November 24, 2024
Original
The service and their level is brilliant. Parking/leaving cars cicara at the airport north - set your navigation to general parking and in front of the airport there will be car rent signs, drive them to the parking lot and park in the marked place (many to choose from). The office was outside next to the parking spaces, its possible the other one is inside, but there was no need to look.
Translation
Us uga i ich poziom jest genialna. Parking /zostawianie aut cicara na lotnisku po noc - ustaw nawigacj na general parking, a przed samym lotniskiem b d znaki,, car rent jedz nimi na parking i stan na oznaczonym miejscu (wiele do wyboru). Biuro by o na zewn trz obok miejsc parkingowych, mo liwe ze drugie jest w rodku ale nie bylo potrzeby szukac.
★★★★★
Local Guide November 24, 2024
Original
Good car rental company. Good professionals in Cicar los Rodeos.
★★★★★
Local Guide November 24, 2024
Original
★★★★★
Local Guide November 24, 2024
Original
The best car rental company in Tenerife. I recommend it... Price and quality
Translation
La mejor compania de alquiler de coches en Tenerife. La recomiendo... Precio y calidad
★★
November 24, 2024
Original
They gave me a terribly dirty car, both inside and out, all scratched and even the pillars. The car is not the same as what I ordered, but as indicated in the reservation it is similar... The suspension did not feel reliable, the tires were worn out, the wipers were poorly cleaned. Not happy with the company!
Translation
, . , , , . !
★★★★★
Local Guide November 24, 2024
Original
The best car rental company in the Canary Islands. All the boys and girls who serve always collaborate to offer the best treatment.
★★★
Local Guide November 24, 2024
Original
I have been coming to one of the islands at least once a year for years and renting from Cicar. And I dont like charging for fuel in northern Tenerife. It seems like a scam to me. Tank full and returned full and there wouldnt be so many problems.
Translation
Llevo anos viniendo al menos una vez al ano a alguna de las islas y alquilando en cicar. Y lo de cobrar el combustible en Tenerife norte no me gusta. Me parece un timo. Deposito lleno y devuelto lleno y no habria tantos problemas.
★★★★★
Local Guide November 17, 2024
Original
★★★★★
Local Guide November 17, 2024
Original
★★★★★
November 17, 2024
Original
★★★★
Local Guide November 17, 2024
Original
Simple
★★★★★
November 17, 2024
Original
Quick and easy reservation. New and clean cars, without a doubt if I return to the islands I will not hesitate to book another car with them.
Translation
Reserva rapida y facil. Coches nuevos y limpios, sin duda si vuelvo a las islas no dudare en reservar otro coche con ellos.
★★★★★
Local Guide November 17, 2024
Original
Very good value for money.
Translation
Tres bon rapport qualite prix.
★★★★
November 17, 2024
Original
★★★★★
November 17, 2024
Original
November 17, 2024
Original
My experience with cicar Tenerife ended up being a scam. Everything was fine until it was time to deliver the car and they did not refund the amount I had paid in advance for gasoline. I have written to them twice by email and I still have not received a single response. It seems to me that this is the last time I will rent with them since if I value something in this life it is education and this company has shown me that it does not have it.
Translation
Mi experiencia con cicar Tenerife ha acabado por ser un timo. Todo fue correcto hasta que llego la hora de entregar el coche y no me devolvieron el importe que yo habia pagado por adelantado de gasolina 2 veces les he escrito al correo y todavia no he recibido ni una simple contestacion .Me parece que es la ultima vez que alqulare con ellos ya que si algo valoro en esta vida es la educacion y esta empresa me ha demostrado que no la tiene.

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