TopCar (Lanzarote Airport) in San Bartolome

I had a very disappointing experience with TopCar during my recent trip to Lanzarote. Instead of a standard deposit hold, they processed a regular transaction on my credit card, causing significant currency conversion fees both when the deposit was charged and refunded. At no point were we informed about this in advance, even though the company claims they always inform customers. This led to doubled the price of the car rental. When we addressed the issue, the staff simply told us we could have purchased extra insurance to avoid the deposit issue. Furthermore, we weren't the only ones--another couple in line right behind us had the exact same problem. Overall, I'm very dissatisfied with the service and lack of transparency. I would not recommend renting from TopCar unless you're ready for unexpected costs and poor customer communication.

Great service. Well located in the airport. Pick up and drop off very straight forward. Nice little car. paid for the super insurance as that's what I felt more comfortable with worked out about an extra 5 euros a day which is worth it for peace of mind. Staff are very friendly and helpful. I can recommend and will definitely use again. Thank you

A very positive first time experience using this company. The online check in process is extremely quick and straightforward and massively speeds up the collection of the car. More rental companies should offer this as I've had some extremely slow pickups in the past (looking at you Recordgo Mallorca) but not with top car. The car was absolutely spot on and at a good price direct. My wife was 2nd driver which is gratis if booking direct so would recommend doing that for sure just to keep options open. Finally the drop off was also quick and easy and my deposit was refunded within a couple of days on my return home. The only negative for me albeit a small one is the fuel policy. I much prefer a full to full it just keeps things fair. I collected the car with 3 quarters of a tank or a touch under and returned probably a little more than that. Just something to bare in mind. In all a great company to deal with and will certainly use again when we return to Lanzarote.

This car looks like the car without any damage during the standard picking up. Nobody do not wanted to wrote those multiple damages into the check-in paper. We had the full insurance. But they are will write it if you will not pay for any insurance - basic!

Great experience, booked car via Rentalcars. I couldn't pick up the car on time so I called before and they let me get there 2 hours late without any fee. For just couple more EURs they provide full insurance with no deposit needed. The return was smooth as well, just drop the keys at their office at the terminal and that's it.

Fourth year in a row I have used Topcar and every year has been excellent. This year we got an upgrade as I asked for automatic car. The service at the desk was excellent, I was in and out within 10 minutes as I already sent my details online to them. The walk to the car was 5 minutes and car was to a high standard and looked new. It was clean and tidy and I had no issues when I examined the car for damages. Overall a great company and I would highly recommend them.

It was a very good service from TopCar side both at the delivery and return of the car. Very quick pick-up despite the fact there were 7-8 people in the line. We were also very satisfied with the car - Skoda Kodiaq. It was in very good condition, like new. We especially liked free child seats provided by TopCar. It was a huge relief for us that we didn't have to take our car seats with us from home! Many thanks TopCar and see you next time!

Made the reservation on Booking Biggest miracle happened: we actually got the car we asked for. This was the first time for us to book with TopCar but it surely wasn't the last time. Fast, friendly and the car was clean. Took the car on many roadtrips so he asked us some pictures to remember our time together Thank you and till next time :)