Avis Alquiler de coches - Salamanca in Salamanca

3.8
★★★★☆
(108 reviews)

En Avis ofrecemos coches estupendos en destinos extraordinarios para crear viajes mejores. Nos esforzamos por proporcionarles a nuestros clientes alquileres de coches y furgonetas segun sus condiciones, con reservas totalmente flexibles, una gama de vehiculos estandar y premium y nuestro sencillo servicio QuickPass, que permite ahorrar tiempo en el mostrador. Tambien ofrecemos varios productos adicionales, como Avis Inclusive, para ayudar a que tu alquiler se adapte perfectamente a tu proximo viaje.

Working Hours

Monday 9 AM-1:15 PM , 4:30-7:15 PM
Tuesday 9 AM-1:15 PM , 4:30-7:15 PM
Wednesday 9 AM-1:15 PM , 4:30-7:15 PM
Thursday 9 AM-1:15 PM , 4:30-7:15 PM
Friday 9 AM-1:15 PM , 4:30-7:15 PM
Saturday 9-11:45 AM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible entrance

Contact Information

+34 924 90 29 41 avis.es

Address

Calle Elcano, P.o de la Estacion, 1 Esquina

37004 Salamanca

Plus Code: X8CX+PP Salamanca, Spain

Photo Gallery

Featured

Featured

Inside

Inside

Exterior

Exterior

By owner

By owner

Latest

Latest

3.8
★★★★☆
108 reviews

Rating Distribution

5 stars
60 (55.6%)
4 stars
15 (13.9%)
3 stars
7 (6.5%)
2 stars
8 (7.4%)
1 star
18 (16.7%)

Most Mentioned

price 13 office 6 money 5 efficient 5 saturday 3 explanation 3 management 3 security deposit 2 parking 2 station 2
Featured Review
October 1, 2024
Original

a primera vista muy bien aunque la persona de recepcion me informo de un problema con la aguja del nivel de combustible cuando devolvi el vehiculo no habia lugar para estacionar la misma persona con tono despectivo y altivo me dijo que tenia que ir al estacionamiento indicado Al parking de los cypreses luego despues de comprobar el estado del vehiculo que nous querria hacer conmigo me dio un problema con el nivel de la gasolina y me quiso cobrar la diferencia Tuve que alzar la voz recordandole firmemente que habia un problema. No lo recomiendo para nada estan tratando de estafarte.

Translation

At first glance very good although the person at reception informed me of a problem with the fuel level needle When I returned the vehicle there was no place to park, the same person with a derogatory and haughty tone told me that I had to go to the indicated parking lot. To the Cypreses parking lot. Then after checking the condition of the vehicle, what did he want to do with me? He gave me a problem with the gas level and wanted to charge me the difference. I had to raise my voice, firmly reminding him that there was a problem. I don't recommend it at all, they are trying to scam you.

Featured Review
★★★★
September 29, 2024
Original

Me fue muy bien con su servicio y los vehiculos que logre rentar. Volveria a utilizarlos cuando regrese. Mil gracias.

Translation

I did very well with their service and the vehicles I was able to rent. I would use them again when I return. Thank you very much.

Featured Review
★★★★★
September 23, 2024
Original

Alquilamos un coche el dia 15 de Septiembre y genial Funciona super bien e ideal para viajes largos lo recomiendo muchisimo Los q atienden fenomenal 1 semana pero genial lo recomiendo muchisimo repetiria 1 y mil veces mas Muchisimas gracias x todo a esta empresa

Translation

We rented a car on September 15 and it was great It works super well and ideal for long trips. I highly recommend it. Those who serve phenomenal 1 week but great I highly recommend it I would repeat 1 and a thousand times more Thank you very much for everything to this company

Featured Review
September 10, 2024
Original

tenia que recoger el coche a las 19:00h y la oficina cerrada, con un cartel de volvemos enseguida, su horario es hasta las 19:15h he alquilado varias veces y rodolfo me ha dado indicaciones confusas que me han hecho incrementar el gasto, asi que mucho cuidado con alquilar en esta oficina. ademas la atencion al cliente no te soluciona los problemas, emiten facturas por un importe menor al que te cobran en cuenta y si vas con empresa q tienes q pedir factura eso no lo puedes justificar. al parecer lo cobran desde una sede en reino unido y el dinero se pierde sin que puedas reclamarlo ni justificar rl gasto, por lo que mucho cuidado con esta empresa

Translation

I had to pick up the car at 7:00 p.m. and the office was closed, with a sign saying we'll be right back, their hours are until 7:15 p.m. I have rented several times and Rodolfo has given me confusing instructions that have caused me to increase the expense, so be very careful about renting in this office. Furthermore, customer service does not solve your problems, they issue invoices for an amount less than the amount charged to you and if you go with a company that you have to request an invoice for, you cannot justify that. Apparently they charge it from a headquarters in the United Kingdom and the money is lost without you being able to claim it or justify the expense, so be very careful with this company

Featured Review
★★★★★
June 24, 2024
Original

Excellent customer service and brand new amazing cars. Raul was very attentive and helped us finding the best car for our needs - thanks again!

Featured Review
★★
February 29, 2024
Original

I can't recommend renting a car here, we didn't get the 200 Euros kaution back after five weeks and didn't receive any explanation for it.

Featured Review
★★★★
January 30, 2024
Original

Servicio muy comodo para la recogida y profesional, a mejorar solamente destacaria la devolucion de los coches que es en una localizacion diferente bastante apartada. Por otro lado considero esencial destacar la amabilidad, profesionalidad, cercania y buen trato recibido por Rodolfo. Antes, durante y despues del alquiler siempre se ha preocupado por ayudar en todo lo posible, esforzandose por dar el mejor trato y sin lugar a dudas, teniendo un comportamiento intachable con los clientes. Gracias.

Translation

Very comfortable and professional service for collection, the only thing to improve would be the return of the cars, which is in a different, quite remote location. On the other hand, I consider it essential to highlight the kindness, professionalism, closeness and good treatment received by Rodolfo. Before, during and after the rental, he has always been concerned about helping in every way possible, striving to provide the best treatment and without a doubt, having impeccable behavior with clients. Thank you.

Featured Review
★★★★★
March 27, 2017
Original

Reserve online for best price. Nice people who work here. They went out of their way to help us out, and treated us kindly. Would certainly rent a car from them again!

1 found this helpful
★★★★★
September 2, 2024
Original
Good morning, thank you for everything to the team and Roberto for his professionalism.
Translation
Buenos dias,gracias por todo al equipo y a Roberto por su profesionalidad.
★★★★★
Local Guide August 2, 2024
Original
Small office but with efficient and very professional employees. It is advisable to book in advance by giving them a call or booking online.
Translation
Pequena oficina pero con empleados eficientes y muy profesionales. Recomendable reservar con antelacion dandoles una llamada o reservando en linea.
★★★★★
Local Guide July 2, 2024
Original
Very good cars. Friendly and efficient staff.
Translation
Muy buenos coches. Personal amable y eficiente.
★★★★★
Local Guide April 2, 2024
Original
Everything was very good, staff, car, etc.
Translation
Muy bien todo, personal, coche, etc
★★★★★
April 2, 2024
Original
★★★★★
Local Guide March 2, 2024
Original
I have already rented 2 times and both times I have been very happy. With prices, personal treatment, online management. Phenomenal. a 10
Translation
Ya he alquilado 2 veces y las dos he salido muy contenta. Con los precios, el trato personal, la gestion online. Fenomenal. Un 10
★★★★★
Local Guide March 2, 2024
Original
Disastrous, upon delivering the car to Phoenix USA, they checked it and everything was in perfect order. After 18 days they sent me a letter that they had deducted $450 for hygiene and smoke reasons. We left the car impeccable, we do not smoke, when we received the letter we were perplexed, to this day, after endless complaints we have not recovered our money. A real robbery. The case, in case anyone doesnt believe it, has the reference [T8173B007] U670478443. Be careful to pay maximum attention to the delivery and what you contract, they are not trustworthy.
Translation
Nefasto, al entregar en Phoenix USA el coche, lo revisaron y todo estaba en perfecto orden. A los 18 dias me mandan una carta que habian descontado 450$ por motivos de higiene y humo. Nosotros dejamos el coche impecable, no fumamos, al recibir la carta nos quedamos perplejos, a dia de hoy, despues de infinitas reclamaciones no hemos recuperado nuestro dinero. Un autentico atraco. El caso por si alguien no se lo cree, tiene la referencia [T8173B007] U670478443. Ojito poner la maxima atencion a la entrega y con lo que contratais, no son de fiar.
★★
Local Guide January 2, 2024
Original
They give you cars of a lower category than the one you pay for. They think that people have no idea about cars. On the other hand, leaving the vehicle is very tedious in the area where it is, it is better not to be in a hurry...
Translation
Te dan coches de una categoria inferior al que pagas. Se piensan que la gente no tiene ni idea de coches. Por otra parte el dejar el vehiculo es muy tedioso en la zona donde esta, mejor no tener prisa...
★★★★★
Local Guide December 2, 2023
Original
Excellent and elegant treatment
★★★★★
Local Guide December 2, 2023
Original
The person who served us was very nice and did his job very well. We made the reservation half an hour in advance through their website and we had no problems. They explain everything in detail so that there is no type of confusion.
Translation
La persona que nos atendio fue muy agradable e hizo muy bien su trabajo. Hicimos la reserva media hora antes a traves de su pagina web y no tuvimos ningun problema. Explican todo detalladamente para que no haya ningun tipo de confusion.
★★★★★
Local Guide December 2, 2023
Original
Quick management and a good fleet of vehicles available that are fairly new and have low mileage.
Translation
Rapidez en la gestion y buena flota de vehiculos disponibles bastante nuevos y con bajo kilometraje.
1 helpful
★★★★★
December 2, 2023
Original
Avis Salamanca. The best place to rent a vehicle. And Rodolfo the owner messed up. It has gotten my family out of a very big mess. Thank you so much
Translation
Avis Salamanca. El mejor sitio para alquilar un vehiculo. Y Rodolfo el dueno chapo. Nos ha sacado a mi familia de un lio muy grande. Muchas gracias
★★★★
Local Guide December 2, 2023
Original
They are quite efficient but sometimes they make you wait a long time because they get too involved with some customers. However, the service is good and they are friendly.
Translation
Son bastante eficientes pero a veces hacen esperar mucho porque se enrollan demasiado con algunos clientes. Sin embargo, la atencion es buena y son amables
1 helpful
★★★★★
Local Guide December 2, 2023
Original
Vehicles in perfect condition and in my case with low mileage. The treatment with the staff has always been exquisite. Highly recommended
Translation
Vehiculos en perfectas condiciones y en mi caso con poco kilometraje. El trato con el personal siempre ha sido exquisito. Muy recomendable
★★★★★
Local Guide December 2, 2023
Original
Very good attention from the person who received the car for us, it was in Salamanca.
Translation
Muy buena atencion por parte de quien nos recibio el coche, fue en Salamanca.
★★★★★
Local Guide December 2, 2023
Original

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