Enterprise Alquiler de Coches y Furgonetas - Estacion De Tren De Reus in Reus

Be careful!!!!! We waited more than one hour at the Airport and the stuttle didnt come. After calling them a several time they didnt answer the oh ne anymore....and we already payed for the shuttle.....!!!!!!!!!

After a tricky start where no one was answering the phone to arrange the shuttle and the girl at the office didn't care about our problems however when we returned the vehicle Joe managed the situation really really well, he asked how the service was and we explained that it was not good. He is a credit to your company and has restored our belief in Enterprise

Rented a Jeep Renegade from them in June. My credit card company blocked my card for suspected fraud, so I couldn't get the car I wanted and was worried I couldn't get one at all. These guys managed to arrange a different but perfectly fine car instead and take a deposit on debit card. Very friendly and helpful staff and couldn't praise them enough tbh. We'd previously tried to hire a car from Enterprise in Tarragona, who, once we got there, told us they couldn't provide the car seats we'd booked in advance. They pretended to call the Reus branch and said they didn't have any either and were extremely rude in general. However, the Reus branch were extremely professional and sorted everything out for us. Would happily use them again.

Awful. We booked an Audi A3 "or similar" and they pulled out a ford? In what world are they the "same class." They tried to tell us that the damage you can see in the picture is "not a scratch" Stupid excuses. Lady on the phone was not helpful at all, really rude and provided false information. They wasted half of our day. Do not book with these robbers.

After our camper broke down we found ourselves hiring a car from here. What an absolute pleasure it was to come across Inigo, the friendliest and most helpful staff member ever. Had great conversation whilst waiting for our car, felt like we'd know him forever. A real asset to the company Thank you Inigo, we wish you well

Absolutely awful service.nooked a car from reus Airport, no transfer and unable to get through to office, taxi and 30 euro later at the office told they had no car for us despite booking. No alternative and just told to try else where! No accountability and left stranded

anwe booked a car, we wanted go call that we would arrive just a bit later but they didnt pick up the phone and didnt call back, result: 3 days no car. Also the day we picked up the car picking up the phone seems not to be possible (we only tried like 8 times!!) luckily Jose was incredibly friendly, he really tried to help us. Thanks Jose!!

Stay away!!! I recently rented a van with them and when I got home I realised I forgot my wallet in the van. I phoned the office and they confirmed they had found the wallet and that I could collect it the next day. When I went back to collect it they handed me back the cards that were inside but not the wallet itself. When I asked for the wallet they claimed to know nothing about it. I have been trying to follow up with them on the whereabouts of my wallet through email. It is now nearly 3 weeks later and I have just received an email from them to say that I damaged the van and now owe them EUR583, even though my deposit was given back to me the day after it was returned! There was absolutely no damage! I plan to fight it. Do not use them!