Avis Alquiler de coches - Pozuelo Alarcon in Pozuelo de Alarcon

3.6
★★★★☆
(64 reviews)

En Avis ofrecemos coches estupendos en destinos extraordinarios para crear viajes mejores. Nos esforzamos por proporcionarles a nuestros clientes alquileres de coches y furgonetas segun sus condiciones, con reservas totalmente flexibles, una gama de vehiculos estandar y premium y nuestro sencillo servicio QuickPass, que permite ahorrar tiempo en el mostrador. Tambien ofrecemos varios productos adicionales, como Avis Inclusive, para ayudar a que tu alquiler se adapte perfectamente a tu proximo viaje.

Working Hours

Monday 8:30 AM-1 PM , 4-7 PM
Tuesday 8:30 AM-1 PM , 4-7 PM
Wednesday 8:30 AM-1 PM , 4-7 PM
Thursday 8:30 AM-1 PM , 4-7 PM
Friday 8:30 AM-1 PM , 4-7 PM
Saturday 9 AM-2 PM
Sunday Closed

Location

Contact Information

+34 910 52 60 00 avis.es

Address

Via de las Dos Castillas, 31

28224 Pozuelo de Alarcon

Plus Code: C6Q6+QG Pozuelo de Alarcon, Spain

Photo Gallery

Featured

Featured

Inside

Inside

Exterior

Exterior

By owner

By owner

Street View & 360deg

Street View & 360deg

3.6
★★★★☆
64 reviews

Rating Distribution

5 stars
30 (46.9%)
4 stars
11 (17.2%)
3 stars
5 (7.8%)
2 stars
3 (4.7%)
1 star
15 (23.4%)

Most Mentioned

phone 6 office 5
Featured Review
★★
October 16, 2024
Original

Para que comunicais un telefono si luego no le hacen caso? Imposible contactar por telefono.

Translation

Why do you give a phone number if they ignore it later? Impossible to contact by phone.

Featured Review
★★★★★
June 24, 2024
Original

Excelente servicio de parte de David! Muy agradecido con la rapides y todo muy completo!

Translation

Excellent service from David! Very grateful for the speed and everything very complete!

Featured Review
★★★★★
April 4, 2024
Original

Ayer recogi el coche que habia alquilado y me atendio David fue encantador, muy servicial y dispuesto a ayudar en cualquier cosa que necesitase. Encontrarte a gente asi da gusto !

Translation

Yesterday I picked up the car I had rented and David was helpful to me, he was charming, very helpful and willing to help with anything I needed. Meeting people like that is a pleasure!

Featured Review
★★★★★
January 9, 2024
Original

Tuvimos que reservar una furgoneta para una mudanza en nuestra empresa cerca de Reyes. Cuando nos dimos cuenta que nuestra reserva no tenia numero de confirmacion y que estaba a la espera de la oficina, nos pusimos en contacto con ella. Nos atendio Victor, que nos comento que esa furgoneta no es muy habitual y mas complicada de tener en fechas cercanas a Reyes. Nos pidio tiempo para realizar gestiones y . Nos devolvio la llamada dando otras oficinas alternativas donde habia probabilidad de que hubieses. Finalmente nos contacto indicando que habia conseguido traer una furgoneta de otra oficina y nos presto un servicio excelente. Tanto Victor como la furgoneta Solo queria agradecer a Victor su entrega,, en todo momento estuvimos bien informados y ademas todo salio muy bien. En resumen, 5* porque los servicios los prestan las personas y Victor es un 10, y enhorabuena a Avis por tener a Victor. Fdo. Vicente y Maria

Translation

We had to reserve a van for a move at our company near Reyes. When we realized that our reservation did not have a confirmation number and was waiting at the office, we contacted her. We were assisted by Victor, who told us that this van is not very common and more complicated to have around the time of Epiphany. He asked us for time to carry out procedures and. He called us back giving us other alternative offices where there was a probability that there would be. Finally he contacted us indicating that he had managed to bring a van from another office and provided us with excellent service. Both Victor and the van I just wanted to thank Victor for his dedication, we were well informed at all times and everything went very well. In short, 5* because the services are provided by people and Victor is a 10, and congratulations to Avis for having Victor. Signed Vincent and Maria

1 found this helpful
Featured Review
★★★★★
June 16, 2022
Original

Avis is literally one of the best car rental companies out there. Every time I'm in Spain, I only use Avis, as much as this sounds like a paid review, it isn't lol. They really do go out of their way to make you comfortable. David, the employee who rented us a very nice car, explained to us why we weren't allowed to enter the city due to pollution. Thank you again David! We'll be seeing you soon!

Featured Review
★★★★★
September 6, 2020
Original

Jose un chico muy amable en el trato. El mes d agosto tuve q cambiar de coche pero m lo soluciono sin ningun problema y con muchas facilidades a la hora d la comunicacion y buscar la mejor solucion. Totalmente recomendable. Sigo pensando lo mismo. Jose un chico atento y resolutivo. Se preocupa porque todo vaya perfecto, muy amable. El y todo su equipo son excelentes. He alquilado varias veces con ellos y siempre han sido facilidades. 100% recomendable.

Translation

Jose, a very kind guy to deal with. In August I had to change my car but he solved it without any problem and with many facilities when it came to communication and finding the best solution. Totally recommended. I still think the same. Jose, an attentive and decisive boy. He cares that everything goes perfect, very kind. He and his entire team are excellent. I have rented with them several times and they have always been easy. 100% recommendable.

Featured Review
★★★★★
June 20, 2018
Original

Great guy working and very helpful

Featured Review
November 23, 2017
Original

Unbelievably unprofessional. They never pick up the phone. Store is closed and unmanned during business hours when they claim to be open. It's almost as if this were a money-laundering front. That's how bad.

1 found this helpful
★★★★★
Local Guide August 2, 2024
Original
★★★★★
August 2, 2024
Original
Excellent service David and Sara
Translation
Excelente servicio David y Sara
★★★★★
Local Guide May 2, 2024
Original
Very satisfied with the attention and excellent service.
Translation
Muy satisfechos con la atencion y excelente servicio.
★★★★★
April 2, 2024
Original
January 2, 2024
Original
★★★★★
December 2, 2023
Original
December 2, 2023
Original
Very good customer service
Translation
Muy buena la Atencion al cliente
★★★★★
Local Guide December 2, 2023
Original
Fast and good treatment. Car is very good condition and very clean.
Translation
Rapido y buen trato. Coche es muy buen estado y muy limpio.
★★★★★
December 2, 2023
Original
I have rented in this office several times now and each time they serve better, this last one a guy (I dont know his name) helped me and everything was correct, he explained everything very well
Translation
Llevo ya varias veces que alquilo en esta oficina y cada vez atienden mejor, esta ultima me atendio un chaval (no se el nombre) y todo correcto, me explico todo super bien
★★★★★
Local Guide December 2, 2023
Original
Very good attention
Translation
Muy buena atencion
★★★★★
Local Guide December 2, 2023
Original
★★★★
December 2, 2023
Original
★★★★★
Local Guide December 2, 2023
Original
Very helpful
Translation
Muy serviciales
★★★★★
Local Guide December 2, 2023
Original
They are very friendly and informed us very well.
Translation
Son muy amables y nos informaron muy bien
★★★★★
Local Guide December 2, 2022
Original
★★★
Local Guide December 2, 2022
Original
★★★★
December 2, 2022
Original
December 2, 2022
Original
AN AGENCY THAT CANNOT BE TRUSTED UNDER ANY CIRCUMSTANCES. IT HAS BEEN 2 MONTHS AND WE STILL HAVE NOT RECEIVED AN AGREED RETURN, NOR HAVE THEY SENT AN INVOICE, NOR DO THEY CARE AT ALL TO SERVE THEIR CUSTOMERS ONCE THE VEHICLE IS DELIVERED. AT THE MOMENT THEY STILL HAVE MONEY THAT IS NOT FROM AVIS, THIS IS CALLED STEALING, NOTHING LESS
Translation
UNA AGENCIA DE LA QUE NO SE PUEDE FIAR BAJO NINGUNA CIRCUNSTANCIA. HAN PASADO 2 MESES Y AUN NO HEMOS RECIBIDO DEVOLUCION ACORDADA, NI HAN ENVIADO FACTURA, NI SE PREOCUPAN EN ABSOLUTO PARA ATENDER A SUS CLIENTES UNA VEZ EL VEHICULO ENTREGADO. DE MOMENTO SIGUEN TENIENDO DINERO QUE NO ES DE AVIS, ESTO SE LLAMA ROBAR, NADA MENOS
★★★★★
December 2, 2021
Original
★★★
Local Guide December 2, 2021
Original
Correct and decisive treatment. They gave us a better car than the one we rented for the same price. We had to wait a while, since no one was there. When they gave us the car, they didnt check it in front of us. To see if everything was ok.
Translation
Trato correcto y resolutivo. Nos dieron un coche superior al alquilado por el mismo precio. Tuvimos que esperar un rato, ya que no habia nadie. Cuando nos dieron el coche, no nos hicieron el check delante de nosotros. Para ver si estaba todo ok.
★★
Local Guide December 2, 2021
Original
This is the second time Ive gone and the second time the app didnt work and Ive had problems. This time they had not had time to refuel the cocemhe and they gave it to me with half a tank. The car was good, new and everything correct. No complaints in this regard
Translation
Es la segunda vez que voy y la segunda vez que no funcionaba la aplicacion y he tenido problemas. Esta vez no les habia dado tiempo a repostar el cocemhe y me lo han dado a mitad de tanque. El coche estaba bien, nuevo y todo correcto. Ninguna queja en este respecto
1 helpful

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