Europcar Porto Campanha in Porto

3.9
★★★★☆
(204 reviews)

Bem vindo a nossa agencia de aluguer de automoveis Europcar Porto! Fazem parte da nossa oferta diaria viaturas recentes, precos competitivos e amabilidade. Quer procure um carro por razoes profissionais ou para passear, quer necessite de um automovel (citadino, familiar ou de luxo), de um furgao ou carrinha, a Europcar disponibiliza-lhe o veiculo de que necessita. O aluguer de automoveis ou comerciais e simples atraves da reserva online no Website ou atraves da aplicacao Europcar. Nunca foi tao facil levantar e devolver um veiculo. Boa viagem!

Working Hours

Monday 9 AM-1 PM , 3-6:30 PM
Tuesday 9 AM-1 PM , 3-6:30 PM
Wednesday 9 AM-1 PM , 3-6:30 PM
Thursday 9 AM-1 PM , 3-6:30 PM
Friday 9 AM-1 PM , 3-6:30 PM
Saturday 10 AM-12:30 PM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet

Contact Information

22 518 0723 europcar.pt

Address

Lg.da Estacao Dos Caminhos De Ferro

4300-173 Porto

Plus Code: 4CX7+CQ Porto

Photo Gallery

Featured

Featured

Exterior

Exterior

By owner

By owner

Street View & 360deg

Street View & 360deg

3.9
★★★★☆
204 reviews

Rating Distribution

5 stars
114 (55.9%)
4 stars
34 (16.7%)
3 stars
19 (9.3%)
2 stars
5 (2.5%)
1 star
32 (15.7%)

Most Mentioned

train station 10 price 7 parking facility 4 tolls 4 pickup 4 signage 3 internet 3 fine 3 metro 2 allee 2
Featured Review
October 3, 2024
Original

Horrible service! Did not explain the toll booth situation. Ended up paying so much. Car was dirty with dog hair everywhere and not what we booked. They said it was like the car.

Featured Review
★★★★★
October 1, 2024
Original

FANTASTIC location. Pre booked on line as always and the car was ready to pick up. Very friendly end efficient staff at the counter and at the garage. Easy access by metro or train. Pick up locations are always at the garages and here, plenty of signage once you go underneath, and it is the only parking facility there, so no problems at all and highly recommend! Thanks to the staff for the great work. Cheers!!!!!

Review photo
Featured Review
★★★★★
September 13, 2024
Original

Great rate on real nice car, automatic, as promised, and good location on the south east side of town to drive out to Douro valley. Also next to the train station, if you want to take Metro to from town or airport. Friendly staff and smooth drop off the underground garage, plenty of signage once you go underneath, and it is the only parking facility there, so no problems at all and highly recommend!

Review photo
1 found this helpful
Featured Review
September 5, 2024
Original

It's embarrassing the lack of signs telling you you have to go in the underground parking lot to give the car back. We wandered a bit and even tried calling, but no one answered the phone. I wonder how much it would cost them to put a sign outside the parking lot, as simple logic would suggest to do

Featured Review
August 20, 2024
Original

This company is a disgrace. They allow you to book online, retain your money and then no car. You waste your time..and hope for your money back.

Featured Review
★★★★
July 20, 2024
Original

Porto campanha station was a convenient pickup location but check opening times, we had to wait 20 min. Slow check in as clerk had to input all details despite my entering them on line. Staff at handover had lack of knowledge about car details. Disappointed there was no USB socket for our sat nav, this should be a standard option in this day and age, luckily we had a cigarette lighter socket adapter. Car almost new(550 on clock) and we had no problems. Return to Porto airport could have been better signposted. Check in was good and staff friendly and helped with onward directions. Overall a good experience

Featured Review
★★★★★
June 17, 2024
Original

The car was in very good condition, we had no problem picking up and handing over the car. The employees were very nice and everything was without problems.

Featured Review
★★★★
March 8, 2024
Original

I used Europcar's office in Campanha to return a car originally rented in Lisbon. It's an awful location because it's inside the train station, next to a desambarking area, very difficult to park. Just after being there I found out their vacancies were underground.Even though, there isn't a person there permanently and I had to use an elevator and cross a filth area to meet them again, what I know is not their fault, but they should make that easier and faster to their clients. Just to clarify all employees in Porto were very kind, just the location was terrible.

Review photo
★★★★★
December 1, 2024
Original
Extremely polite and helpful staff.
Translation
Pessoal extremamente educado e prestavel.
★★★★★
November 28, 2024
Original
Very good
Translation
Muita boa
★★★★★
November 11, 2024
Original
Local Guide November 11, 2024
Original
In the beginning everything was nice, but in the end it wasnt pleasant at all, I left a 100 euro short and to this day I havent received any information about my expenses during the rental and they are still charging me without explaining why, where is the report?? ? It is my obligation to pay, but it is Europcars obligation to show me the report of my expenses. This is a lack of transparency
Translation
No comeco foi tudo bacana, mas no final nao foi nada agradavel, deixei uma calcao de 100 euros e ate hoje nao recebi nenhuma informacao sobre os meus gastos durante a locacao e ainda estao me cobrando sem me explicar o porque, cade o relatorio??? E minha obrigacao de pagar, mas e obrigacao da Europcar em me mostrar o relatorio das minhas despesas. Isso e falta de transparencia
1 helpful
★★★★★
Local Guide November 2, 2024
Original
★★★★★
November 2, 2024
Original
★★★★★
November 2, 2024
Original
Smooth experience, no hassles, no surprise charges. Perfect
★★★★
Local Guide November 2, 2024
Original
Very clear welcome and explanations. Easy vehicle ownership. Except it wasnt full but 3/4 full. The steering of the wheels was poorly balanced but everything was fine! Much appreciated the V pass for toll stations.
Translation
Accueuil et explications tres claires. Prise de possession du vehicule facile. Sauf etait pas plein mais au 3/4. La direction des roues mal balancee mais tout a bien ete! Bcp apprecie la passe V pour postes de peages.
★★★★★
November 2, 2024
Original
★★★★★
November 2, 2024
Original
Fast service, the representative was perfectly fine, she tried very hard to make sure everything was to our satisfaction. They had a communication problem that caused a slight delay and she did everything to make it easier for us and shorten the wait. The vehicle was excellent. Thank you very much
Translation
, , . . .
★★★
November 2, 2024
Original
Too expensive!!!
Translation
Trop cher !!!
★★★★★
October 2, 2024
Original
★★★★★
October 2, 2024
Original
October 2, 2024
Original
Thanks to one of the reviews here I found the place. Very poorly presented. For future tenants; - navigate to Passenger Terminal or Santa Apolonia Terminal de passageiros de Santa Apolonia - parking lot opposite the red station building - you have to get a parking ticket - man in gray polo will help you
Translation
Dankzij een van de reviews hier de plek kunnen vinden. Enorm slecht aan gegeven. Voor toekomstige huurders; - navigeer naar Passenger Terminal of Santa Apolonia Terminal de passageiros de Santa Apolonia - parkeerplaats tegenover rode stationsgebouw - je moet een parkeerkaartje pakken - man in grijze polo helpt je verder
Local Guide October 2, 2024
Original
Terrible process. It took 1.5hrs to be processed to pick up the car. Very slow and unpleasant. The car was not clean. Use another company.
★★★★
October 2, 2024
Original
Friendly and attentive staff so that you understand everything, although on the day of collection they were somewhat overwhelmed by a group with document problems, but attentive at all times, the same as the vehicle delivery and collection staff, very friendly, if I If necessary, I will repeat with them.
Translation
Personal amable y atento para que lo comprendas todo, aunque el dia de la recogida estaban algo desbordados por un grupo con problemas de documentos, pero en todo momento atentos, lo mismo que el personal de entrega y recogida de vehiculos, muy amables, si me hace falta repetire con ellos.
★★★★★
October 2, 2024
Original
★★★★★
Local Guide October 2, 2024
Original
Excellent service and unusual agility. I really liked! I recommend.
Translation
Excelente atendimento e agilidade fora do comum. Gostei muito! Recomendo.
★★★★★
October 2, 2024
Original
October 2, 2024
Original
The parking is UNDERGROUND! There are no signs, so when you arrive go to the underground car park. Be careful that the entrance is narrow, and you have to take the ticket (which you give back to the attendant) but its still a shame, no notification, 40 minutes wasted trying to figure out where the parking was.
Translation
Il parcheggio e SOTTOTERRA! Non ci sono indicazioni, per cui quando arrivate andate nel parcheggio sotterraneo. Attenzione che l entrata e stretta, e dovete prendere il biglietto (che ridate al inserviente) ma comunque una vergogna nessuna segnalazione 40 minuti persi a cercare di capire dove fosse il parcheggio.
★★★★★
October 2, 2024
Original
advance online booking and very quick and hassle-free collection of the car in Porto Campanha (only the wrong place is marked on Google Map - the place is on the other side of the building, it is worth paying extra for Via Verde in the car if you intend to drive on highways
Translation
wcze niejsza rezerwacja online i ju bardzo szybkie i bezproblemowe odebranie samochodu w Porto Campanha (tylko na mapie google jest zaznaczone z e miejsce - lokal jest po drugiej stronie budynku, warto sobie dop aci za Via Verde w samochodzie je li zamierzamy je dzi autostradami
★★★★★
September 2, 2024
Original
I recommend, fast and efficient service
Translation
Je recommande, service rapide et efficace
★★★★★
September 2, 2024
Original
September 2, 2024
Original
I call because I have had a flat tire with the car I rented from them and the person who answers the phone answers that she cannot answer me in Spanish, that there they only answer in Portuguese and English. That it is not possible to assist me in Spanish. So you could see what kind of people you hire. I have not asked that they speak to me in Spanish, I only ask that they try to understand me just like when she spoke to me in Portuguese I tried to understand her and I do not know how to speak Portuguese. They discriminate against you.
Translation
Llamo por que he pinchado una rueda con el coche que he alquilado con ellos y me contesta la que me coje el telefono que no me puede atender en espanol, que ahi solo atienden en portugues e ingles. Que no es posible atenderme en espanol. Para que veias a que tipo de gente contratais. Yo no he pedido que me hablen en espanol solo pido que me intenten entender igual que ella cuando me hablaba en portugues la intentaba entender y yo no se hablar portugues. Te discriminan.
★★★★★
September 2, 2024
Original
★★★★
September 2, 2024
Original
Pleasant helpful staff. Tricky to locate the pick up office - it s right on Platform 1 inside the train station!
★★★★★
September 2, 2024
Original
Sweet life
Translation
Dolce vita
★★★★★
September 2, 2024
Original
Friendly, fast and precise
Translation
Cordiali, veloci e precisi
★★★★★
September 2, 2024
Original
They provided us with a higher quality van than requested, very friendly staff. Very convenient collection at the train station outside the chaos of the airport.
Translation
Ci hanno fornito un van di qualita superiore rispetto a quello richiesto, personale molto gentile. Comodissimo il ritiro presso la stazione dei treni fuori dal caos dellareoporto.

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