Hiper Rent A Car in Port de Pollenca

4.5
★★★★★
(219 reviews)

Working Hours

Monday 8 AM-1 PM , 5-8 PM
Tuesday 8 AM-1 PM , 5-8 PM
Wednesday 8 AM-1 PM , 5-8 PM
Thursday 8 AM-1 PM , 5-8 PM
Friday 8 AM-1 PM , 5-8 PM
Saturday 8 AM-1 PM , 5-8 PM
Sunday 8 AM-1 PM , 5-8 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 971 86 67 68 hiperrentacar.com

Address

esq El Cano, Carrer de Joan XXIII

07470 Port de Pollenca

Plus Code: W34H+8X Port de Pollenca, Spain

Photo Gallery

Featured

Featured

Inside

Inside

Exterior

Exterior

Street View & 360deg

Street View & 360deg

4.5
★★★★★
219 reviews

Rating Distribution

5 stars
169 (77.2%)
4 stars
20 (9.1%)
3 stars
9 (4.1%)
2 stars
8 (3.7%)
1 star
13 (5.9%)

Most Mentioned

price 36 hotel 17 fuel 13 insurance 12 deposit 8 satisfaction 6 book 6 credit card 5 corsa 3 order 2
Featured Review
★★★★★
October 23, 2024
Original

Book our 7 seater car for 3 days each year. Always had great service. Car already to go after a quick check-in. Staff very helpful and friendly. No problem when returning car, quick check that you have refilled the fuel and that's you finished till next year. Thank you for fantastic service. Ken Gordon.

Featured Review
★★★★★
October 21, 2024
Original

Booked directly before arrival and got a better price than if we booked through our accommodation or at the airport. Staff were great, very simple check-in process (make sure you fill out the details they request beforehand). We booked a panda or similar (cheapest option), one wasn't available on the day but we were given a corsa at no extra cost. The Port de Pollenca office is easy to find both on foot and when returning the car. Definitely recommend booking directly with a local office over any offers your airline, accommodation or holiday provider try to sign you up to. The picture is just my opportunity to show off my left hand drive parallel parking.

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Featured Review
★★★★★
October 19, 2024
Original

Friendly and helpful , VW Golf I hired was in very good condition and there was no detailed inspection of the car when I returned it. Refund of fuel deposit credited to my account within 30 minutes. Wouldn't hesitate to recommend or use again.

Featured Review
★★★★★
October 3, 2024
Original

We hired a car for 5 days from the office in Pollenca port last week from 26 September. Despite me forgetting the pin number on my card and confusing the lady on the desk we finally took the car away. In all the confusion ( on my part ) I forgot to pick up the paperwork which was delivered to our hotel. The car was perfect for our needs and very reasonable. I would like to say a big thank you to the very tolerant and lovely lady on the desk for all her help and patience. We will be hiring from them again on future visits. Martyn Williams

Featured Review
★★★★★
September 29, 2024
Original

Used Hiper to rent a car for one day. Our Hotel arranged this for us and on the day a representative took us through all formalities before handing us the keys of our lovely hire car. Very friendly, efficient and helpful. Car was in excellent condition suited what we needed perfectly. Went for fuel deposit so topped car up before returning and money was back in account within an hour. Vert impressed by overall service - highly recommend.

Featured Review
★★★★★
September 26, 2024
Original

The staff are very friendly and helpful, the car was clean inside and clean outside with a full tank when we picked it up. I hired it for five days. There is a BP garage 150 metres from the showroom so I was able to return the car with a full tank. Based on my experience, I would recommend 'Hiper Rent a Car'. They would be my first 'go to' choice if I stay in Port de Pollenca again.

Featured Review
★★★★★
September 17, 2024
Original

We rented a car one way for one day, Port de Pollensa to the airport. Not cheap with all the extra costs, but understandable. Staff at both ends were really nice. Refreshing as we have had some rather bad experiences in the past with the main stream brands. Shuttle from Airport location to the terminal was fine. Would definitely consider to use again. Thank you

Featured Review
★★★★★
August 24, 2024
Original

Most helpful and an excellent service with a very clean car! Certainly good value for money for a day's rental. Highly recommended

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★★★★★
November 18, 2024
Original
Everything went like clockwork, booked at short notice in the evening and the car was there before the pick-up time at nine. Clean, well maintained and in order. Very nice and competent handover. Great. Always happy again.
★★★★★
November 4, 2024
Original
All went very smooth from the beginning till the end. Highly recommend!
★★★★★
November 4, 2024
Original
Uncomplicated processing at the partner hotel. We received an Opel Corsa that had the necessary horsepower for the Ma 10. There were already a lot of scratches on the paint, but there were no problems that were attributed to us. Price was reasonable.
Translation
Unkomplizierte Abwicklung im Partner Hotel. Haben einen Opel Corsa erhalten, der die notige Zahl an PS fur die Ma 10 hatte. Es waren vorab schon viele Kratzer Lack, aber es gab keine Probleme dass uns diese zugeschrieben wurden. Preis war angemessen.
★★★★★
November 2, 2024
Original
Hired car from Puerto Pollensa and handed back near the airport at their can Pastilla office. No problems, and happier with this firm than some others I have used in the past.
★★★★★
November 2, 2024
Original
RAS
★★★★★
November 2, 2024
Original
Second time Ive hired a car from Hiper Rent A Car in Port de Pollenca and the same fantastic service and experience as last time. Friendly and helpful and a very far cry from our previous experiences of renting cars from the airport. Really nice car and extremely easily and quickly picked up and dropped off. If only there were more car hire firms like this!
★★★★★
November 2, 2024
Original
Excellent service on handover & very clean car. Really nice to drive & a reasonable price. Will definitely be using Hiper next time.
★★★★★
November 2, 2024
Original
Everything went great. Nice staff, easy transaction. We even got a navigation system even though we didnt order one. Car was as ordered and super clean. Return was also easy. Thank you! Update October 8th, 2024: This year we booked again through Sunny Cars and picked up our car from Hiper Rent A Car in Port de Pollenca and were again very satisfied with everything.
Translation
Alles super gelaufen. Nettes Personal, einfache Abwicklung. Haben sogar ein Navi bekommen, obwohl wir keins bestellt haben. Auto war wie bestellt und super sauber. Ruckgabe war auch unkompliziert. Vielen Dank! Update 08.10.2024: auch dieses Jahr haben wir uber Sunny Cars wieder gebucht und unser Auto bei Hiper Rent A Car abgeholt in Port de Pollenca und waren mit allem wieder sehr zufrieden.
★★★★★
November 2, 2024
Original
The car hire experience was excellent very good service and friendly helpful staff. Will definitely use them again.
★★★★★
Local Guide November 2, 2024
Original
Quick and easy! Booked at the hotel in the evening and received it the next morning at 10am. Vehicle was clean, in good condition and corresponding to the selected category. Returning was super easy! Simply hand the key over to reception at the hotel and youre done! Gladly again!
★★★★★
November 2, 2024
Original
Went great. Nice people and great car. Gladly again.
Translation
Super gelaufen. Nette Leute und tolles Auto. Gerne wieder.
★★★★★
Local Guide November 2, 2024
Original
Easy process to book and collect the car. The car was upgraded to a VW T Cross, comfortable and quiet. I paid for Hiper plus insurance. This is the fourth time that I have hired from the Puerta Pollensa office and no doubt will use again.
★★★★★
November 2, 2024
Original
Rental taken through the hotel. The agency representative was on time for the appointment, the administrative procedures were simple and quick. No problem with restitution and no surprises. I recommend
Translation
Location prise par lintermediaire de lhotel. La representante de lagence etait a lheure au rendez vous, les demarches administratives ont ete simples et rapides. Pas de probleme a la restitution et pas de surprise. Je recommande
★★★★★
November 2, 2024
Original
Booked via Zest but the Hiper office in Puerto Pollensa who actually supplied the car were excellent. The car was clean and ready and waiting, the staff were professional but very friendly and helpful, and there was no attempt to sell me extra insurance. ALL in all a very pleasant experience
★★★★★
November 2, 2024
Original
Very uncomplicated and inexpensive!
Translation
Sehr unkompliziert und preisgunstig!
★★★★★
November 2, 2024
Original
We have been customers there for years, we are extremely satisfied and have not had any negative experiences. The best car rental in Mallorca
Translation
Sind schon seit Jahren dort Kunden, wir sind uberaus zufrieden und haben keine negativen Erfahrungen gemacht. Die beste Autovermietung in Mallorca
★★★★★
October 2, 2024
Original
Excellent service as always. Really helpful staff. Always recommend to friends HiperCar Pollensa.
★★★★★
Local Guide October 2, 2024
Original
Excellent service and no quibble. Thanks a million
★★★★★
October 2, 2024
Original
Everything went extremely well. The pick up was exactly as arranged, there were no hidden costs, the car was fine for our needs and the drop-off was straightforward. A good car at a very good price!
★★★★★
October 2, 2024
Original
Very professional service, everything was understandable explain. The car was a new a very clear. The childs car seat showed signs of use, but the seat belts were fine and functional. I recommended.
★★★★★
October 2, 2024
Original
I have been using the Pollenca office of Hiper for 10 years. Sandra and Marysol the ladies on the front desk are friendly, helpful and always find me a car at a competitive price. I have also used their airport office and can thoroughly recommend the company.
★★
October 2, 2024
Original
Had a 3 day car rental, all brilliant, asked to extend over the phone and they said was possible to do so & to come into the local branch to do. Got there (half tank as was ready to extend rental), was then told otherwise that I had to start a new contract, quoted huge amount for 2 days. At this point, car was blocked in by another person returning and was unable to fuel the car back up to full. Left due to this, and then was charged on my credit card (unauthorised) the leftover fuel rate the next day (whilst I wasnt there), even though the car was physically blocked in and agreed at inspection at the end of the rental agreement all was okay and both excess and fuel excess was refunded. Will be contacting credit card company to dispute unauthorised payment - Be careful of these scenarios as they may change their mind after the final end inspection the next day, which I dont think is right to do so as the rental agreement had ended. Other than that good company but this was very poor from them.
★★★★★
October 2, 2024
Original
Great little car hire firm in Puerto Pollensa. No hard sell on insurance, reasonable rates, family run firm. I wish all car rental firms were as good.
★★★★★
October 2, 2024
Original
quick and efficient - thank you
★★★★★
Local Guide October 2, 2024
Original
Everything was in perfect order, we got a practically new car at the best price available in our location. The car was picked up near the hotel, clean and fully functional. The rental process went smoothly. You can save a lot of time by providing your data online. Good advice - if you plan to get around the towns of Majorca, definitely take the smallest car possible - its crowded everywhere and you often have to pass each other on these winding and tight roads with buses I highly recommend rental companies. No objections.
Translation
Wszystko w jak najlepszym porz dku, dostali my praktycznie nowy samochod w najlepszej cenie, z tych ktore by y dost pne w naszej lokalizacji. Samochod by do odbioru blisko hotelu, czysty i w pe ni sprawny. Proces wynajmu przebieg bezproblemowo. Mo na oszcz dzi sporo czasu podaj c swoje dane przez internet. Dobra rada- jak planujecie porusza si po miasteczkach Majorki to zdecydowanie bierzcie jak najmniejszy samochod- wsz dzie ciasno i cz sto trzeba si mija na tych kr tych i ciasnych drogach z autobusami Wypo yczalnie jak najbardziej polecam. Brak zastrze e .
★★★★★
October 2, 2024
Original
Very efficient service, everything as agreed I recommend
October 2, 2024
Original
My wife was confronted aggressively and in an extremely rude manner by an elderly female member of staff at the Hiper Rent A Car in Puerto Pollenca. I parked my car outside of the premises (not blocking any entrances) as I had to quickly collect an item from a nearby shop, which only took a few moments. The member of staff used insulting and bad language towards my wife. Having read through the reviews of the company here, there are many comments regarding her bad behaviour. I believe management should look at training in customer service and anger management classes. After this awful experience, I would never rent a car or recommend this company.
★★★★★
October 2, 2024
Original
★★★★★
October 2, 2024
Original
Good and friendly service
★★★★★
September 2, 2024
Original
Great value, car spec as booked - 5 minutes to pickup and drop off. Much less hassle than picking up at the airport.
★★★★★
September 2, 2024
Original
Simple, reasonably priced and no hassle when returning the car, excellent and will use again. Staff also really pleasant and accommodating, Muchas gracias! Thank you.
★★★★★
September 2, 2024
Original
Excellent service both on delivery and on return at the airport. I highly recommend it, also the excellent price compared to other carriers.
Translation
Servizio eccellente sia alla consegna che alla restituzione in aeroporto. Lo consiglio vivamente, anche il prezzo ottimo rispetto ad altri vettori.
★★★★★
Local Guide September 2, 2024
Original
Very easy rental. We only had the car for one day, but the process was very straightforward. On return, the car was checked and the petrol deposit returned within the hour. Would recommend Hiper rental in Port de Pollenca.
★★★★★
September 2, 2024
Original
Hired a small car for 3 days from Puerto de Pollenca, Mallorca. Very happy with the ease of hire, the car was faultless and the whole process was very efficient. Would definitely use again.

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