Rent a Car Vanrell - Alcudia 2 in Port d'Alcudia

4.1
★★★★☆
(416 reviews)

Working Hours

Monday 9 AM-2 PM
Tuesday 9 AM-2 PM
Wednesday 9 AM-2 PM
Thursday 9 AM-2 PM
Friday 9 AM-2 PM
Saturday 9 AM-2 PM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 971 54 95 40 rentacarvanrell.com

Address

Carretera d'Arta, 3

07400 Port d'Alcudia

Plus Code: R4RJ+PW Port d'Alcudia, Spain

Photo Gallery

Featured

Featured

Inside

Inside

Exterior

Exterior

By owner

By owner

Street View & 360deg

Street View & 360deg

4.1
★★★★☆
416 reviews

Rating Distribution

5 stars
282 (67.8%)
4 stars
45 (10.8%)
3 stars
14 (3.4%)
2 stars
12 (2.9%)
1 star
63 (15.1%)

Most Mentioned

airport 19 pay 12 car park 11 credit card 9 gasoline 8 island 7 convertible 6 morning 6 call 6 children 5
Featured Review
★★★★★
November 16, 2024
Original

We rented a small car online. The pickup and service was very good. No damage (>20) were not documented, but could be send by WhatsApp. Recommended.

Featured Review
★★★★★
October 7, 2024
Original

HENNY -- Excellent rental experience from the Alcudia 2 location. We booked in advance and went by the night before to confirm. Henny was at the desk and was super friendly and helpful. Would highly recommend Vanrell and would definitely use again on a future trip. Our car was a Mini-Cooper -- pretty sure it was an upgrade from the original car we rented for a very reasonable price! Car worked perfectly, even driving in a downpour from Alcudia to Cala d'Or. Directions for airport drop-off were very clear and precise. Thanks for a wonderful rental experience on our first Mallorca visit! :)

Featured Review
★★★★★
October 21, 2023
Original

Best service! Car is perfect fiat abarth 500 Thanks very much everything

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1 found this helpful
Featured Review
August 17, 2022
Original

Rented an MX5 for 2 days, was really excited to drive a fun roadster for 2 days on the wonderfull mallorcan roads. Big dissapointment after receiving the car, there wasn't a single body panel without damage and the right side door was damaged front to back which looked like quite a big impact. 2. dissapointment was that no one was there to open their location at 8:00 as stated online and outside. At 8:15 I called and 15 minutes later someone finally showed up. Upon receiving the car I quickly noticed that the gearbox wasn't in the best condition as the gear lever was shaking like crazy whenever the clutch was pressed. After a longer time driving there was also a very strange smell which got worse and worse. It got to the point where it was undrivable with the top down. I then also noticed that during accelations uphill the brake warning light would be flashing indicating that there likely was a brake fluid leak. I tried to contact the official number didn't get a response so I simply slowly returned the car as I didn't feel save with a car smelling and leaking brake fluid. The clerk at the desk told us that the light was the handbrake light, thinking we were too stupid to release the handbrake. However they quickly accepted to replace the car with a 218i cabriolet. While nothing like as fun as the MX5 it got us at least around the island. There were however also red lights on the dash and brake warnings all around as they hadn't reset the computer agter changeing the brake pads. We had another reservation for a car later during our stay and this time the store was open yet they had forgotten to bring our car so we again had to wait 20 minutes for the car to arrive. It was a Suzuki swift, which apparently is the same category as a i20. We were however not shown any particularities about the car like how to remove the old school key out of the ignition or where the button to open the fuel cap was hidden inside. Both times the cars were also at only a quarter of a fuel tank meaning we couldn't reach our destination without fueling up first. All in all, never again

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Featured Review
★★★★★
July 29, 2022
Original

Hired a soft top BMW for 2 days. Good prices. Great service. Friendly staff. 100% would recommend for anyone who needs a car. Really quick process. We were in and out in 15 mins and drove the car off the forecourt.

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Featured Review
★★★★★
May 29, 2022
Original

Rented a car for 5 days. I chose a Fiat Panda, but was nicely surprised when I got a Mitsubishi Space Star instead. Someone banged the side of the car in a parking lot, but it was no problem because of the full insurance. Overall a good experience.

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1 found this helpful
Featured Review
★★★★★
April 18, 2022
Original

Great service and what a car! We had such a blast! Clean and well maintained...we loved it! What a drive across the island *****

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1 found this helpful
Featured Review
★★★★
June 12, 2019
Original

Nice and easy to hire a car from them, really good car selection, only niggle i found is they didnt do a once over the car once i give it back, all i had to do was hand over the keys, enjoyed the experiance though

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3 found this helpful
Local Guide October 1, 2024
Original
Thieves or incompetent employees! They rented me a car for 275 euros a day, saying I could return it the following morning. As usually happens since I rent very often. But on the contract they print a different time and during the night they come to collect the car from the port without even notifying us and leaving us stranded. Nothing like this has ever happened before, never again!!
Translation
Ladri o impiegate incompetenti! Mi hanno noleggiato un auto per 275 euro al giorno, dicendo che avrei potuto restituirla la mattina seguente. Come accade di solito visto che noleggio molto spesso. Ma sul contratto stampano un orario diverso e durante la notte vengono a riprendersi la macchina in porto senza nemmeno avvisare e lasciandoci a piedi. Mai accaduta una cosa simile prima dora, mai piu!!
Local Guide October 1, 2024
Original
Lack of clarity and factual information. Sloppy handling. Billing error. 1 hour after picking up the vehicle, services called to ask me to come back and pay 40. 40km outward + 40km return without counting the time, needless to say I didnt do this round trip. Big waste of time on the way back too! For three times having to look for poorly signposted private parking. And having to go back to the agency to finally have a plan given to us... If you have a boat or a return trip, plan wide... I do not recommend this car rental company!
Translation
Manque de clarte et dinformations factuelles. Prise en charge baclee. Erreur de facturation. 1h apres la prise du vehicule appel des services pour me demander de revenir payer 40 . 40km aller + 40km retour sans compter le temps, inutile de dire que je nai pas fait cet aller-retour. Grosse perte de temps au retour aussi ! Pour a trois reprises devoir chercher un parking prive mal indique. Et devoir repasser par lagence pour finalement quun plan nous soit donne... Si vous avez un bateaux ou un retour, prevoyez large ... Je ne recommande pas ce loueur de voiture !
Local Guide September 1, 2024
Original
Scam u have to pay more than what they told you
★★★★★
September 1, 2024
Original
★★★★★
August 1, 2024
Original
Very easy, pleasant service and smooth handling. Gifted linguistically and socially.
Translation
Mycket lattsamt, trevlig service och smidig handlaggning. Begavad sprakligt och socialt.
★★★★★
Local Guide August 1, 2024
Original
The first thing to value is the attention of Mari Angela, friendly and above all, she guided us on the excursion we wanted to take. Secondly and very important is that they do not require or block a credit card, I paid with a debit card and without problems. Thirdly, the Peugeot 2008 automatic car was in perfect condition and everything went well on the trip.
Translation
Lo primero a valorar es la atencion de Mari Angela, amable y sobre todo nos oriento en la excursion que queriamos realizar. En segundo lugar y muy importante es que no te exigen ni bloquean tarjeta de credito, pague con la de debito y sin problemas. En tercer lugar el coche Peugeot 2008 automatico estaba en perfectas condiciones y todo resulto bien en el viaje.
★★★★★
August 1, 2024
Original
As always, good service and good price. It is my trusted workshop because of its speed and economy. David is very friendly and always welcomes you with a smile. Thanks to all the team.
1 helpful
★★★★★
Local Guide August 1, 2024
Original
★★★★
July 1, 2024
Original
Easy and quick rental, the staff is very friendly and efficient, you will not waste time. The price is fair and the vehicles are in good condition. We rented an Opel Corsa for 3 days. Everything went well.
1 helpful
★★★★★
Local Guide July 1, 2024
Original
Booking, pickup and return everything perfect. Advice, just as we imagined it. Definitely again next year.
Translation
Buchung, Abholung und Ruckgabe alles perfekt. Beratung, so, wie wir uns das vorgestellt hatten. Nachstes Jahr bestimmt wieder.
1 helpful
July 1, 2024
Original
We arrived and our car was not ready. We are going with a 1 and a half year old baby, it affects us a lot, his dinner, his bedtime... Terrible service to go with children.
★★★★★
July 1, 2024
Original
Excellent service and top vehicles! 6 out of 5 stars! I had the pleasure of renting several vehicles from Louis from Vanrell in Mallorca and I can only report positive things. The service was absolutely first class and exceeded my expectations. From the start, Louis was extremely professional and accommodating. I worked in vehicle rental for many years. Despite often having several customers at the same time, Louis was always very friendly and positive. He loves his job. You can feel that with him. He helped us choose the right vehicles and patiently answered all of our questions. I was impressed with his commitment to providing us with the best service possible. The cars we rented were also great. Great selection! If you are looking for a reliable and professional car rental company, Vanrell! We only rent our vehicles there. Thanks to the top employee Louis. Thank you for the great experience! All the best Marie and Markus
Translation
Hervorragender Service und top Fahrzeuge! 6 von 5 Sterne! Ich hatte das Vergnugen, bei Louis von Vanrell auf Mallorca mehrere Fahrzeuge zu mieten und ich kann nur Positives berichten. Der Service war absolut erstklassig und hat meine Erwartungen ubertroffen. Von Anfang an war Louis ausserst professionell und zuvorkommend. Ich habe selbst viele Jahre in der Fahrzeugvermietung gearbeitet. Trotz oft mehrerer Kunden gleichzeitig war Louis immer sehr freundlich und positiv. Er liebt seinen Job. Das spurt man bei Ihm. Er hat uns bei der Auswahl der richtigen Fahrzeuge geholfen und alle unsere Fragen geduldig beantwortet. Ich war beeindruckt von seinem Engagement, uns den bestmoglichen Service zu bieten. Die Autos die wir gemietet haben waren ebenfalls top. Super Auswahl! Wenn Sie einen zuverlassigen und professionellen Autovermieter suchen, dann Vanrell! Wir mieten nur noch dort unsere Fahrzeuge. Dank dem Top Mitarbeiter Louis. Vielen Dank, fur die grossartige Erfahrung! Alles Gute Marie und Markus
1 helpful
★★★★★
June 1, 2024
Original
★★★★★
June 1, 2024
Original
Local Guide April 1, 2024
Original
Got the wrong car from the one we ordered, no child seat even though we ordered one. Car was not cleaned either inside or outside and the lady from Vanrell told me to call the office to fix this she couldn t do anything and nobody answered at the office.
★★★★★
Local Guide December 1, 2023
Original
The attention was very good. We rented a Caravelle for 9 people. The car was in good condition.
Translation
La atencion fue muy buena. Nosotros alquilamos una Caravelle para 9 personas. El carro estaba en buenas condiciones.
1 helpful
★★★★★
Local Guide December 1, 2023
Original
We rented twice from this great agency, no problem. There are several agencies in Alcudia in particular. There can still be a bit of a wait if there are people because there is only one person in the office where we were. Otherwise the cars are very clean, they are new and have very few kilometers. Be careful when reserving a car, it is not necessarily the model; there may be a similar one on the website. You can click on it and see what cars are similar. It is more advantageous to make the reservation on the Internet. When you want to leave the car at the airport, for example, it is cheaper, and there are fewer costs than doing it directly at the agency. I recommend
Translation
Nous avons loue deux fois dans cette agence super aucun probleme. Il y a plusieurs agences a Alcudia notamment. Il peut y avoir quand meme un peu d attente si il y a du monde parce qu il n y a qu une seule personne dans le bureau ou nous etions. Sinon les voitures sont tres propre elles sont neuves et ont tres peu de kilometres. Attention quand vous reserver une voiture, ce n est pas forcement le modele de sur il peut y en avoir une similaire sur le site Internet. Vous pouvez cliquer dessus et voir les voitures qu il y a en similaire. C est plus avantageux de faire la reservation sur Internet. Quand vous voulez laisser la voiture a l aeroport par exemple c est moins cher, et il y a moins de frais que de le faire directement en agence. Je recommande
2 helpful
★★★★★
December 1, 2023
Original
The best treatment we have been able to receive, thanks to Chari for all her kindness, the prices are great and the cars offered are wonderful!!!
Translation
El mejor trato que hemos podido recibir, gracias a Chari por toda su amabilidad, los precios estan genial y los coches ofertados una maravilla!!!
★★★★★
December 1, 2023
Original
Very quick and efficient rental process. Nice service. They do not charge a deposit. The car was waiting for us in a parking lot about 200 m away from the rental company. We found it without any problem. I recommend
Translation
Bardzo szybki i sprawny proces wynajmu. Mi a obs uga. Nie pobieraj kaucji. Samochod czeka na nas na parkingu oddalonym od wypo yczalni o ok 200m. Znale li my go bez problemu. Polecam
★★★
Local Guide December 1, 2023
Original
While looking for a cheap rental car, we came across Vanrells advertising on the Internet. The offers should be up to 30% cheaper than in our hotel. So the next day we went straight away, the employee was friendly and communication was possible in English and German. Unfortunately, the prices were significantly higher than stated online, even slightly higher than in the hotel. Unfortunately, the deal didnt happen.
Translation
Auf der Suche nach einem gunstigen Mietwagen sind wir im Internet auf die Werbung von Vanrell gestossen. Die Angebote sollten bis zu 30% gunstiger sein als bei uns im Hotel. Also am nachsten Tag direkt hin, die Mitarbeiterin war freundlich und die Verstandigung in englisch und deutsch moglich. Leider waren die Preise aber wesentlich hoher als online angegeben, sogar etwas hoher als im Hotel. Von daher kam es leider nicht zum Geschaft.
★★★★★
Local Guide December 1, 2023
Original
Simply lousy. Your rental day lasts 12 hours very expensive, rude staff and dirty car. To avoid.
Translation
Simplemente pesimo . Su dia de renta dura 12 horas carisimo , staff maleducado y coche sucio . Para evitar .
★★★★★
Local Guide December 1, 2023
Original
Car rental, pleasant negotiations
Translation
P j ovna aut, p ijemne jednani
★★★★★
December 1, 2023
Original
Very good customer service, great car received, always happy
Translation
Sehr guter Kundendienst, super Auto erhalten, immer wieder gerne
1 helpful
★★★★★
December 1, 2023
Original
Good service. This morning we inquired whether a car was still available that day and half an hour later we drove away with a Fiat 500. No hassle with a credit card. Simply pay by card. Return the tank as full as you brought it with you. Great!
Translation
Goede service. We gingen vanmorgen informeren of er die dag nog een auto beschikbaar was en een half uur later reden we weg met een Fiat 500. Geen gezeur met een creditcard. Gewoon met pin betalen. De tank net zo vol inleveren als waarmee je hem hebt meegenomen. Top !
★★★★★
December 1, 2023
Original
Very nice and great offer
Translation
Sehr nett und super Angebot
1 helpful
★★★★★
December 1, 2023
Original
We rented a car for a few days and there was no problem, they took great care of us. The semi-new vehicle and of a higher category than the rate. The price may be somewhat higher than other establishments but you gain attention and offer.
Translation
Alquilamos coche por unos dias y ningun problema, nos atendieron estupendamente. El vehiculo seminuevo y de categoria superior al de la tarifa. El precio puede ser algo superior al de otros establecimientos pero ganas en atencion y oferta.
★★★★
December 1, 2023
Original

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