Enterprise Alquiler de Coches y Furgonetas - Estacion De Tren De Pontevedra in Pontevedra

3.6
★★★★☆
(125 reviews)

?Quieres alquilar un coche o una furgoneta cerca de Pontevedra Train Station? Tanto si alquilas por ocio como por negocios o porque necesitas un vehiculo de sustitucion, Enterprise te ofrece coches y furgonetas de alquiler por dias, semanas o periodos largos, con unas tarifas excelentes. Contamos con una amplia gama de vehiculos modernos para satisfacer todas tus necesidades de alquiler. Ademas, tenemos un excepcional servicio de atencion al cliente, que nos enorgullece, y que te garantiza una maravillosa experiencia de alquiler. Porque alquilar con Enterprise es facil, sin contratiempos y sin costes ocultos.

Working Hours

Monday 8 AM-1 PM , 4-7 PM
Tuesday 8 AM-1 PM , 4-7 PM
Wednesday 8 AM-1 PM , 4-7 PM
Thursday 8 AM-1 PM , 4-7 PM
Friday Closed
Saturday 9 AM-1 PM
Sunday Closed

Location

Business Features

From the business
  • Identifies as women-owned
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 986 84 28 15 enterprise.es

Address

Estacion De Tren Ave Calvo Sotelo S N

36003 Pontevedra

Plus Code: C9C7+JH Pontevedra, Spain

Photo Gallery

Featured

Featured

Luxury car

Luxury car

Exterior

Exterior

By owner

By owner

Street View & 360deg

Street View & 360deg

3.6
★★★★☆
125 reviews

Rating Distribution

5 stars
69 (55.2%)
4 stars
11 (8.8%)
3 stars
3 (2.4%)
2 stars
7 (5.6%)
1 star
35 (28.0%)

Most Mentioned

price 24 insurance 7 office 6 scammers 5 phone 5 payments 5 speed 3 return 3 words 3 television series 2
Featured Review
November 11, 2024
Original

Pesima experiencia hay que esperar un mes para que te reembolsen el dinero de "la senal al cojer la furgo" te la dan con 1/5 de deposito y sin adblue tu echale el adblue y el gasoi que luego tardaran un mes en devolverte el dinero completo aun encima solo lo gestiona una persona y el proceso es mas lento !!

Translation

Terrible experience, you have to wait a month for them to refund the money for the "signal when taking the van" they give it to you with 1/5 deposit and without adblue, you add the adblue and the gasoi and then they will take a month to return the money complete, even on top of that, only one person manages it and the process is slower!!

Featured Review
★★★★★
October 14, 2024
Original

Trato amable e me deron todas as facilidades para a recollida e a entrega do vehiculo. Traballo dilixente e eficaz, sobre todo de Loli, respondendo a todas as preguntas planteadas e despexando calquera dubida.

Translation

Friendly treatment and they gave me all the facilities for the collection and delivery of the vehicle. Diligent and efficient work, especially from Loli, answering all questions raised and clearing any doubts.

Featured Review
October 2, 2024
Original

Pesima experiencia, no lo recomiendo para nada. Desde el primer momento, el personal me trato de manera grosera y poco profesional, como si estuvieran molestos por simplemente hacer su trabajo. La actitud fue indiferente y hasta hostil cuando intente aclarar algunas dudas sobre las tarifas. Hablando de tarifas, los precios son ridiculamente altos en comparacion con otras empresas de la competencia, se aprovechan de la poca oferta que hay a su alrededor. Lo peor fue que, al momento de devolver el coche, me cobraron una serie de tasas adicionales que nunca se mencionaron cuando hice la reserva. Me senti completamente estafado y enganado. Definitivamente, no recomiendo esta empresa. Si quieres evitar malos ratos y sobrecostos inesperados, busca una opcion mas transparente y con mejor atencion al cliente.

Translation

Terrible experience, I do not recommend it at all. From the first moment, the staff treated me rudely and unprofessionally, as if they were upset for simply doing their job. The attitude was indifferent and even hostile when I tried to clarify some doubts about the rates. Speaking of rates, the prices are ridiculously high compared to other competing companies, they take advantage of the little supply around them. The worst part was that when I returned the car, I was charged a series of additional fees that were never mentioned when I made the reservation. I felt completely scammed and deceived. I definitely do not recommend this company. If you want to avoid bad times and unexpected cost overruns, look for a more transparent option with better customer service.

Featured Review
September 20, 2024
Original

No puc entendre que tenint des de fa 15 dies una furgoneta de carrega llogada i pagada per avancat. Anem a recollir-la, i ens diguin que no la tinguin, que es a Vigo. Solucio, una furgo mes petita, que no ens serveix per transportar les nostres bicis, o esperar a dema que "potser" tinguin la de Vigo. Increible !!!???? I la solucio l'hem de trobar nosaltres . Nosaltres no treballem a l'empresa !!! Soms els clients. Aixo no es gens serios. Enterprise, NO es una Empresa fiable .

Translation

I can't understand that having a cargo van rented and paid for in advance for 15 days. We go to collect it, and they tell us that they don't have it, that it is in Vigo. Solution, a smaller van, which is not useful for us to transport our bikes, or wait until tomorrow when they "maybe" have the Vigo one. Amazing!!!???? And we have to find the solution. We don't work for the company!!! We are the customers. This is not serious at all. Enterprise, is NOT a reliable company.

Review photo
Featured Review
★★★★★
May 4, 2024
Original

I had a great experience.

Featured Review
★★★★★
March 18, 2024
Original

La he alquilado 3 dias y en un principio lo que me convencio fue el hecho de kilometraje ilimitado que me despreocupo a un muy buen precio. Tres dias antes se pusieron en contacto conmigo para confirmar la reserva y explicaron que es lo que necesitaba llevar. Cuando pase a recoger el furgon se tomaron el tiempo necesario para explicarme todas las condiciones del contrato, opciones y revisar que el vehiculo estaba en condiciones. Estaba en perfectas condiciones y una buena maquina. La atencion fue muy amable y atenta. No dudaria en repetir la atencion de esta oficina es impecable.

Translation

I rented it for 3 days and at first what convinced me was the fact of unlimited mileage that I don't have to worry about at a very good price. Three days before they contacted me to confirm the reservation and explained what I needed to bring. When I went to pick up the van, they took the time necessary to explain to me all the conditions of the contract, options and check that the vehicle was in good condition. It was in perfect condition and a good machine. The service was very friendly and attentive. I would not hesitate to repeat the attention of this office is impeccable.

Review photo
Featured Review
★★★★★
October 1, 2022
Original

We loved it. Working on Saturday, great service, polite, on point, everything explained. We had a new car. Highly recommend it.

Featured Review
April 29, 2022
Original

A car reservation was made a week, less than 24 hours before the transaction, the company called with a request for receipts of utility bills (we are tourists, what payments are unclear), after that, they said to wait for a call or letter from their management, a day later, no one called, we are at a loss whether there is a reservation at all or not, they began to call to achieve clarity. As a result, we received a letter that WE WERE CANCELED our reservation, to requests to explain what was happening, the operator pretended (after several days of communication in English) that he did not understand absolutely English. I never recommend this company to anyone!!!

2 found this helpful
★★★★★
November 17, 2024
Original
Good car with correct engine
Translation
Buen coche con una motorizacion correcta
★★★★★
November 17, 2024
Original
The branch is located right in the vehicle parking lot.
Translation
La sucursal se encuentra justo en el aparcamiento de los vehiculos
Local Guide October 1, 2024
Original
Many unfair company policies
Translation
Muchas politicas de empresa injustas
★★★★★
Local Guide September 1, 2024
Original
For once, I have to say that it was a very good experience. Im always afraid when I rent a cheap car online, that you go there and they will charge you extra for anything, not here. Super service, flexible and affordable price. Thank you!
Translation
Por una vez, tengo que decir que fue una experiencia muy buena. Siempre tengo miedo cuando alquilo un coche barato por Internet, que vas ahi y te cobran extra por cualquier cosa, aqui no. Super servicio, flexible y accesible de precio. Gracias!
Local Guide August 1, 2024
Original
After returning the car and giving us the OK. After 3 days they gave us a refund of the 200 and after a week they charged me for a flat tire. Speechless
★★★★★
July 1, 2024
Original
Totally recommendable, quality price, very satisfactory cars, great professionalism and unbeatable treatment by the employees. 100% recommendable
Translation
Totalmente recomendable, calidad precio, los coches muy satisfactorios, una gran profesionalidad y los empleados un trato inmejorable.Recomendable al 100%
★★★
Local Guide July 1, 2024
Original
Very expensive, and not very operational.
Translation
Muy caro , y poco operativo .
★★★★★
July 1, 2024
Original
Excellent experience. Highly recommended
Translation
Excelente experiencia. Muy recomendable
★★★★
Local Guide April 1, 2024
Original
February 1, 2024
Original
The person in charge of the office is going to take away the name and respect of the company (if there is anything left of respect for this office). Keep it up. We have been customers for a long time. We do not ask for benefits or discounts. But dont let them steal from us. We have paid in advance with the reservation made in the name of a person and when we got there the person who was going to pick him up with his information, ID, driving license and credit card did not let him and the 50 was lost and without car. FIRE THAT OFFICE MANAGER who only cares about having coffee and laughing with her colleagues. What do you ask for in the claims form? Well, he tells you that of course smiling... Of course he does. People like this are needed in business. What a shame... With so many good people needing work.
Translation
La encargada de la oficina se va a llevar por delante el nombre y respeto de la empresa (si algo le quede de respeto a esta oficina). Sigan asi. Nosotros hemos sido clientes durante mucho tiempo. No pedimos ventajas ni descuentos. Pero que no nos roben. Hemos pagado por adelantado con la reserva hecha a nombre de una persona y al llegar alli la persona que lo iba a recoger con sus datos, DNI, carnet de conducir y tarjeta de credito no le han dejado y se han perdido los 50 y sin coche. DESPIDAN A ESA ENCARGADA DE OFICINA que lo unico que le importa es tomar el cafe y estar de risas con los companeros. ?Que le pides la hoja de reclamaciones? Pues te dice que por supuesto sonriendo... Claro que si. Personas asi hacen falta en los negocios. Que pena... Con tanta gente buena necesitando trabajo.
1 helpful
★★★★★
February 1, 2024
Original
There was a problem with the reserved van when it broke down, but despite the delay they arranged another larger one for me and exceptionally they were able to extend the rental time for a few more hours at a reasonable price to correct the delay suffered since I had to reschedule the trip as initially planned. I would definitely repeat it again and highlight that the office person, Loli, was very friendly and attentive at all times.
Translation
Hubo un problema con la furgoneta reservada al sufrir una averia, pero a pesar del retraso me gestionaron otra de mayor tamano y de manera excepcional me pudieron ampliar el tiempo de alquiler por unas horas mas a un precio razonable para subsanar el retraso sufrido ya que tuve que reagendar el viaje tal y como estaba previsto inicialmente. Volveria a repetir sin duda y remarcar que la persona de oficina, Loli, se mostro muy amable y atenta en todo momento
January 1, 2024
Original
You cant be more crazy in the head, from collecting to stealing there is one step. Garbage site and they also work very little, it wont be. They have the phone to decorate the counter because they dont even pick it up.
Translation
No se puede estar mas flipados de la cabeza, de cobrar a robar hay un paso. Basura de sitio y ademas trabajan bastante poco, no vaya a ser. El telefono lo tienen para ambientar el mostrador porque ni lo cogen.
★★★★★
Local Guide January 1, 2024
Original
Very professional
Translation
Muy profesionales
★★
Local Guide January 1, 2024
Original
★★★★★
December 1, 2023
Original
Local Guide December 1, 2023
Original
Dont rent with these people! They are real scammers. They allow you to make payment on their website with a third-party card and when it comes time to pick up the car they tell you that you fail to comply with their hiring policy and you are left without a car and without money. Enjoy the 91.85 tricks!
Translation
No alquileis con esta gentuza! Son unos autenticos estafadores. Permiten hacer el pago en su web con una tarjeta de terceros y a la hora de recoger el coche te dicen que incumples su politica de contratacion y te quedas sin coche y sin la pasta. Disfrutad de los 91,85 trileros!
3 helpful
★★
December 1, 2023
Original
I was waiting almost 1 hour to receive the car and to compensate for the delay, they told me that I could return the car without fuel. OK thanks. But I paid an extra coverage of 79.96 euros, and they charged my account 279.96 euros! I have sent an email, I have called the phone and they do not answer me. The return of the amount owed collected in my bank account has taken 6 days! This detail should be informed to customers.
Translation
Estuve esperando casi 1 hora para recibir el coche y, para compensar el retraso, me dijeron que podria devolver el coche sin combustible. Ok, gracias. Pero he pagado una cobertura extra de 79,96 euros, !y me cobraron en mi cuenta 279,96 euros! He enviado un mail, he llamado al telefono y no me contestan. !La devolucion del monte adeudado cobrado en mi cuenta bancaria ha tardado 6 dias! Este detalle deberia ser informado a los clientes.
3 helpful
★★★★★
December 1, 2023
Original
Excellent service from professionals. They clearly inform about the terms and conditions that appear in the contract and reiterate several times that the amount of the deposit to be deposited is refunded within 3-7 business days.
Translation
Servicio excelente por parte de las profesionales. Informan claramente sobre los terminos y condiciones que constan en el contrato y reiteran varias veces que el importe de la fianza a depositar se reembolsa entre 3 -7 dias habiles .
December 1, 2023
Original
Impossible to talk to them
Translation
Imposible hablar con ellos
★★
Local Guide December 1, 2023
Original
They have good vehicles and the staff is very friendly. But their schedule is very restricted and reservations not made directly with them, that is, through brokers, cannot be modified or canceled on the spot. Be very careful with this, when in doubt, better pay something more and book directly with Enterprise or you may get unpleasant surprises that hurt your wallet. And dont try to call by phone, they never pick up. And be very careful with the time you set for collection. If you spend more than 120 minutes, they unilaterally cancel the rental and keep your money, which borders on scam because the service is paid for, be careful. They have 20 spaces in the parking lot, so its not like they have many cars, although the ones they have are very good and have an average of 20,000km. A company like all. Few and inflexible hours. Good vehicles and personal treatment.
Translation
Tienen buenos vehiculos y el personal es muy amable. Pero su horario es muy restringido y las reservas no hechas directamente con ellos, es decir, a traves de brokers, no se pueden modificar o cancelar alli mismo. Mucho cuidado con esto, ante la duda, mejor pagar algo mas y reservar directamente con Enterprise o te puedes llevar sorpresas ingratas y que duelen en la cartera. Y no intenteis llamar por telefono, no lo cogen nunca. Y mucho ojo con la hora que poneis de recogida. Si os pasais en mas de 120 minutos, anulan unioateralmente el alquiler y se quedan con tu dinero, lo cual roza la estafa porque el servicio esta abonado, cuidadito. Tienen 20 plazas en el parking, asi que tampoco es que tengan muchos coches, aunque los que tienen estan muy bien y con una media de 20.000km Una compania como todas. Horarios escasos y poco flexibles. Buenos vehiculos y trato personal.
★★★★★
December 1, 2023
Original
Fast, professional and efficient in solving problems.
Translation
Rapido, profesional y eficientes solucionando problemas.
Local Guide December 1, 2023
Original

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