GOBYCAR in Pol. Ind. El Goro

3.8
★★★★☆
(446 reviews)

Gobycar Gran Canaria, tu nueva agencia de alquiler de coches en Gran Canaria. Disfruta de las mejores ofertas de alquiler de coches sin problemas con nuestra tarifa PREMIUM/SIN FRANQUICIA/ZERO EXCESS.

Working Hours

Monday 8 AM-9 PM
Tuesday 8 AM-9 PM
Wednesday 8 AM-9 PM
Thursday 8 AM-9 PM
Friday 8 AM-9 PM
Saturday 8 AM-9 PM
Sunday 8 AM-9 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 828 12 44 50 gobycar.com

Address

C. Josefina Mayor, 64

35219 Pol. Ind. El Goro

Plus Code: XJ64+CM Pol. Ind. El Goro, Spain

Photo Gallery

Featured

Featured

Inside

Inside

Latest

Latest

Exterior

Exterior

By owner

By owner

Street View & 360deg

Street View & 360deg

Videos

Videos

3.8
★★★★☆
446 reviews

Rating Distribution

5 stars
259 (58.1%)
4 stars
50 (11.2%)
3 stars
20 (4.5%)
2 stars
13 (2.9%)
1 star
104 (23.3%)

Most Mentioned

airport 92 rental contract 24 security deposit 14 damage 10 island 8 driver 7 raft 6 shuttle bus service 6 transfer 5 yaris 5
Featured Review
October 30, 2024
Original

Rented a car with them for two weeks, got a good price and they told me if i wanted to rent it for longer I could come back to their office and get an even better price for long term rental. When i came back the wanted to charge me 2000eu per month instead of my previous offer which was 400eu per month! Crazy pricing and different employees tell you total opposites. Can not recomend

Featured Review
★★★★★
October 21, 2024
Original

Excellent rental company. They offered me an upgrade which was very welcome. The car had 6km on it. The recommendation for the Savoy restaurant was Tip: there is a cheap fuel station around the corner

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Featured Review
★★★★★
October 20, 2024
Original

Very pleased with this rentacar provider! Especially thanks to the competent and friendly staff called KATIA, we decided to keep on renting for 2 months. Very transparent on cost and benefits with new cars. And when we had a damage problem, we were quickly reassured. Top!

Featured Review
August 29, 2024
Original

Scammers. They wanted me to pay an additional fee (double the amount) when I went to pick up the car. I argue that these charges was not clarified on the Terms & Conditions and they refuse to refund me the amount I paid to rent the car. I end up contacting Booking.com since I made my booking through them and get my refund. Even Booking.com says that they tried to scam me and they will take it further.

Featured Review
August 10, 2024
Original

Forgot to review this last September. Classic find-a-scratch ploy. Over 600 euro worth. Refused to accept on return that they were there on pick- up. Luckily I had photographed the car well (but in the dark) and was able to prove they were there, but only after I went home and blew up the images on a computer. Branch still refused to give a refund, but head office eventually paid up. Even at the time it just felt like a total stitch up. Only remembered to write this review now that I'm looking for a car for this year's trip. Guess what? It won't be this mob.

Featured Review
★★★★★
July 1, 2024
Original

Very nice rent a car company. They have smooth pick & drop service from airport to their company which is 15 minutes drive from the airport.. Very quick and easy renting options in affordable prices. Cars are well maintained and team is very friendly and polite !!

Featured Review
November 20, 2023
Original

The woman working at the desk had a very bad attitude. She seemed nice at first and then got very pushy after we denied their full coverage. She wouldn't review the previous damage with us, only after we asked her to add more damage they hadn't Listed. Returning the car they "found" a damage that was hardly visible. A dent in the hood, that we had a hard time seeing even after the guy showed it to us. Whether it was there before we picked up the car or not we didn't know and of course we couldn't prove anything. Ended up paying 200 euros for that damage.

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2 found this helpful
Featured Review
November 11, 2023
Original

I don't know where to start with this company. From the moment the bus dropped us off and seeing the queue for picking up the car. Not what you want after a long very early morning flight. 50 minutes we waited and about 30 to drop the car back, this is due to only having one girl checking everyone in. The minute you decline their added extras her attitude changes, like really changes. Implementing fear in a very animated way that they will not help if you breakdown, or get a puncture etc etc. Thinking it couldn't have gotten any worse, well it did. The car was filthy, and I mean filthy. We refused to take this. Back to the desk we went, and again her manner was way off. She told us all there cars are damaged due to people driving away after they hit their cars. Long story short, we got a better and cleaner car. Would never use them again. Photos are of first car we declined.

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6 found this helpful
★★★★★
December 1, 2024
Original
Well-maintained car rental
Translation
Prima verzorgde autoverhuur
★★★★★
December 1, 2024
Original
All very nice guys.
Translation
Todo muy los chicos muy simpaticos.
Local Guide November 28, 2024
Original
DO NOT RENT WITH GOBYCAR IN GRAN CANARIA: A TERRIBLE AND ABUSIVE EXPERIENCE!! I want to share my experience with Gobycar to warn future clients. Not only does this company have terrible customer service, but their practices border on illegal and abusive. They unfairly accused me of not delivering the car on time, despite having sent them an email explaining that I was sick and unable to travel. I never received a response from him. However, when I finally went to deliver the vehicle, the situation was even worse. While trying to park the car, an employee called !!! ENRIQUE!!! appeared shouting aggressively, accusing me of being crazy and of having parked wrong. Instead of treating me with respect, this worker approached me with threats, saying that he was going to report me for supposedly delivering the car late, and that he would keep my deposit. But the most serious thing was that he insisted that I go to the office to pay him everything he wanted for damages that were already on the vehicle from the beginning. He even offered me a corrupt deal: pay him 100 in cash to fix the system and record that the damage was old. A completely unacceptable proposal that calls into question the ethics of this company. I have witnesses of what happened and I want to make it clear that this is not going to stay like this. No one should have to go through an experience as unpleasant and abusive as what I went through. If you are thinking of renting with Gobycar, DONT DO IT. And if you already have a reservation, CANCEL IT IMMEDIATELY. Dont let them scam you or treat you this way. This company does not deserve your trust or your money.
Translation
NO ALQUILEN CON GOBYCAR EN GRAN CANARIA: UNA EXPERIENCIA TERRIBLE Y ABUSIVA Quiero compartir mi experiencia con Gobycar para advertir a futuros clientes. Esta empresa no solo tiene un servicio al cliente pesimo, sino que sus practicas rayan en lo ilegal y abusivo. Me acusaron injustamente de no entregar el coche a tiempo, a pesar de haberles enviado un correo electronico explicando que estaba enfermo y no podia desplazarme. Nunca recibi respuesta por su parte. Sin embargo, cuando finalmente fui a entregar el vehiculo, la situacion fue aun peor. Mientras intentaba aparcar el coche, un empleado llamado !!! ENRIQUE !!!aparecio gritando de forma agresiva, acusandome de estar loco y de haber aparcado mal. En lugar de tratarme con respeto, este trabajador me abordo con amenazas, diciendo que me iba a denunciar por supuestamente entregar el coche tarde, y que se quedaria con mi fianza. Pero lo mas grave fue que insistio en que fuera a la oficina para pagarle todo lo que el queria por danos que ya estaban en el vehiculo desde el principio. Incluso me ofrecio un trato corrupto: pagarle 100 en efectivo para que arreglara el sistema y registrara que los danos eran antiguos. Una propuesta completamente inaceptable y que pone en duda la etica de esta empresa. Tengo testigos de lo ocurrido y quiero dejar claro que esto no va a quedar asi. Nadie deberia pasar por una experiencia tan desagradable y abusiva como la que yo vivi. Si estas pensando en alquilar con Gobycar, NO LO HAGAS. Y si ya tienes una reserva, CANCELA INMEDIATAMENTE. No permitas que te estafen o te traten de esta manera. Esta empresa no merece tu confianza ni tu dinero.
2 helpful
★★★★★
Local Guide November 27, 2024
Original
★★★★★
November 27, 2024
Original
★★★★★
Local Guide November 27, 2024
Original
Friendly and helpful. I had rented a car that was too small and was able to rent a large car without any problem and for a small extra cost
Translation
Vriendelijk en behulpzaam. Ik had een te kleine auto gehuurd en zondzr probleem en een kleine extra kost een grote auto kunnen huren
November 26, 2024
Original
Local Guide November 26, 2024
Original
★★★★★
Local Guide November 26, 2024
Original
Good vehicles... our rental car had only done 1700 km, so it was almost new, like almost all the vehicles in the yard. The service was very good!
★★★★★
Local Guide November 24, 2024
Original
Good service, not so expensive.
Translation
Goede service, niet zo duur.
Local Guide November 24, 2024
Original
When it is picked up, defects are concealed, but when it is returned, the smallest scratches on the hubcap, perhaps a cm long, are noted. Hardly visible with the naked eye. This wasnt even caused by us. Her reaction was don t worry . Never again!
Translation
Bei der Abholung werden Mangel verschwiegen, bei der Ruckgabe werden kleinste Kratzer an der Radkappe, vielleicht einen cm lang, bangelt. Mit blossem Auge kaum zu sehen. Dieser wurde nicht mal von uns verursacht. Ihre Reaktion dont worry. Nie wieder!
★★★★★
Local Guide November 17, 2024
Original
Professional and solid.
★★★★★
Local Guide November 17, 2024
Original
We had booked a small car. Picking up at the airport worked great. Unfortunately we had to wait a long time to pick up the car, but we got a much better vehicle than we booked. Top service
Translation
Wir hatten einen Kleinwagen gebucht. Abholung am Flughafen hat super geklappt. Leider mussten wir lange warten beim Auto abholen, dafur haben wir aber ein deutlich besseres Fahrzeug bekommen als gebucht. Top Service
★★★★
Local Guide November 17, 2024
Original
★★★★
Local Guide November 10, 2024
Original
Rented a car through SunnyCars and we ended up with this rental company. Rental is not located at the airport. Pick-up took a long time and it was unclear where you had to wait. Once we arrived at Verhuur, everything went quickly and neatly. Nice car. Fast service. No extra sales pitches.
Translation
Auto gehuurd via SunnyCars en we kwamen bij deze verhuurder terecht. Verhuur zit niet op t vliegveld. Ophalen duurde lang en was onduidelijk aangegeven waar je moest wachten. Eenmaal bij Verhuur aangekomen ging het snel en netjes. Mooie auto. Snelle service. Geen extra verkooppraatjes.
★★★★
Local Guide November 10, 2024
Original
Although not located directly at the airport, it does have a perfect shuttle service. Friendly and uncomplicated.
Translation
Zwar nicht direkt am Flughafen gelegen, dafur aber mit perfektem Shuttleservice. Freundlich und unkompliziert.
★★★★★
Local Guide November 1, 2024
Original
Nicely received, picked up from airport, good car, very friendly and affordable!!
Translation
Keurig ontvangen, opgehaald van vliegveld, goede auto, erg vriendelijk en betaalbaar !!
★★★★★
Local Guide November 1, 2024
Original
Quick and precise
★★★★★
Local Guide November 1, 2024
Original
Great shuttle service from the airport to the rental car station. Very short waiting times. Friendly staff. Very uncomplicated and relaxed. We would book here again.
Translation
Toller Shuttleservice vom Flughafen zur Mietwagenstation. Sehr geringe Wartezeiten. Freundliche Mitarbeiter. Sehr unkompliziert und relaxt. Wir wurden hier wieder buchen.
★★★★★
Local Guide November 1, 2024
Original
Everything perfect...cordial treatment. They gave us the car and the kid...javi. He recommended places to visit. Super friendly. You have our phone number... for when you come to Cadiz. When I return I will repeat with them. Thank you for everything
Translation
Todo perfecto...un trato coordial. Nos dieron el coche y el chaval..javi. nos recomendo sitios para visitar.super amable. Tienes nuestro tlf..para cuando vengas a cadiz.cuando vuelva repito con ellos.gracias por todo
★★★★★
Local Guide November 1, 2024
Original
★★★★★
November 1, 2024
Original
Precision, correct line, price very good. I had a Toyota C-HR and was perfect
★★★★★
November 1, 2024
Original
Very good service
★★★★★
Local Guide November 1, 2024
Original
Mr. Enrique helped me at Gobycar Gran Canaria. Exquisite, friendly, polite and professional treatment. New and super clean cars, they even smell very good inside. Totally recommended.
Translation
Me atendio el Sr. Enrique en Gobycar Gran Canaria. Trato exquisito, amable, educado y profesional. Coches nuevos y super limpios, incluso huelen muy bien por dentro. Totalmente recomendable.
November 1, 2024
Original
Bad experience if your flight leaves early since you cannot leave it at the airport, the only option they give you is to leave it the day before in addition to blocking your 800 card. When you hire, all this is very well hidden
Translation
Mala experiencia si tu vuelo sale temprano ya que no puedes dejarlo en el aeropuerto, la unica opcion que te dan es que lo dejes el dia antes ademas de hacerte un bloqueo en la tarjeta de 800 . Cuando contratas, todo esto esta muy bien escondidito
★★★★★
Local Guide November 1, 2024
Original
Smooth service, nice new car Enrique was very helpful. Would highly recommend
November 1, 2024
Original
I have rented a car in the Canary Islands for a week. When you arrive at the airport you do not find any company counter and you have to look for the person who picks you up to take you to their facilities. When you pick up the car, they do not leave you any sheet with the damage to the car and they do not accompany you to the car. When you deliver the car you get damages that you have not done and you cannot check without the damage sheet. I do not recommend this company at all.
Translation
He alquilado un coche en las Canarias para una semana. Cuando llegas en aeropuerto no encuentras ninguna ventanilla de la compania y tiene que buscar la persona que te recoge para llevarte a su instalaciones. Al recoger el coche no te dejan ninguna hoja con lo danos del coche y tampoco te acompanan al coche. Cuando entrega el coche te salen danos que tu no has hecho y tampoco puede comprobar sin la hoja de los danos No recomiendo para nada esta compania
★★★★★
Local Guide November 1, 2024
Original
Just wait at the airport at Spar, short transfer. Friendly staff, rental cars in good condition. Absolutely recommended!
Translation
Einfach auf dem Flughafen beim Spar warten, kurzer Transfer. Freundliches Personal, Mietwagen im guten Zustand. Absolut empfehlenswert!
Local Guide November 1, 2024
Original
★★★★★
November 1, 2024
Original
Probably the best car rental company in the world. Katia was there for us despite the late hour and gave us a brand new Toyota C-HR. THANKS! Very good service and very friendly. The transport from the airport to Gobycar and back was flawless.
Translation
Wohl die beste Autovermietung der Welt. Katia war trotz spater Stunde voll fur uns da und hat uns einen brandneuen Toyota C-HR gegeben. DANKE! Sehr guter Service und sehr freundlich. Der Transport Flughafen zu Gobycar und zuruck war einwandfrei.