Klass Wagen Porto in Perafita

I had a very positive experience I liked the car but was very dirty on the outside at the pickup. I rented from discovercars.com website which was a certain amount but when arrived totally different price. (Still wondering about that one) Good experience overall and probably will rent again next year.

We were not sure about using Klass Wagen, yet after reading the reviews with hesitation we did. Quick car pick up and drop off. Make sure you check the car over and take videos. We didn't have any problem yet the young man who checked us in was not very nice and made us question our decision to rent.

Klass Wagen at Porto Airport offers friendly and helpful staff, making the rental process smooth and straightforward. The pricing is competitive, but the cars, while functional, are a bit worn and could use some TLC. One downside is that the full insurance ended up costing more than the car rental itself, which was a surprise. When you arrive at Porto Airport and collect your bags, head to the second curb to catch the shuttle, as their location is offsite. The shuttle runs every 20 minutes, and the location is about 12 minutes away, so factor this into your schedule when returning the car--especially if you're in a rush, as you could risk missing your flight. Overall, a decent option if you're looking for budget-friendly rentals with good service, but be prepared for the extra insurance cost and offsite logistics.

Wonderful experience at Klass wager. Phoned the shuttle on arrival in Lisbon and picked up in 15 min. They have an efficient ticket system for check in. The man we dealt with was lovely and friendly. He explained we should book through them rather than booking.com as we ended up having to pay more for insurance which is good to know. We paid the full cover which was quite expensive and everything ended up being a lot more than we were expecting but I'm glad we had full cover. Car was lovely and clean. Drop off was super easy in Porto and we were dropped at the airport by the shuttle. I highly recommend this company and would book with them again.

Very good service. Our flights where very delayed and then our baggage didn't arrive, but Klass Wagen kept the office open to be able to serve us at 1am. They were quick and efficient and suggested alternative cars at no extra costs when they saw the size of our three adult children. Returns process was quick and efficient. All staff friendly and helpful. Would not hesitate to use them again.

Sorry, I have to change my review. it's been more than 2 months and i haven't received my refund for the tires i changed for the car, plus, it has been a hassle to converse with them on the email. As soon as i get my refund i will change my review. Opo-169612221574926

We arrived in a busy moment so we had to wait for about an hour. The manager was very friendly and the good service made up for it. The car was fantastic and very smooth to drive. The only thing we weren't happy with was the driver who took us from the Car dealership to the Airport. He shamed us for supposedly being less knowledgeable than him about the country we are currently living in. Only thing he missed was keeping his opinion to himself - something very important when it comes to costumer service and overall living in Portugal... Other than that the rest of the staff was great and as I said the car was great.

Klass Wagen (KW); or "Class Wagon" - as I prefer to call them - are a first class car rental company located about 5 - 10 minutes drive from the OPO Porto International Airport. We were picked up from the Airport - on time - by an excellent chauffeur, who helped with the loading of our pieces of luggage. We arrived at the KW Office - in Porto - and was attended to by Gabriela Yuri, who was very professional and explained the terms and conditions in fluent English. I got the vehicle that I reserved; a Skoda Scala, Valet cleaned. The vehicle had minor scratches, which I highlighted to Gabriela. As I opted for the No-Risk Cover Option with KW, Gabriela advised there is no need to worry as those scratches and any new damage will be covered. Peace on mind for me to know. I will use KW again. No hidden clauses\charges. Everything was clear as day. Bayo A