Avis Alquiler de Coches en Pamplona in Pamplona
En Avis ofrecemos coches estupendos en destinos extraordinarios para crear viajes mejores. Nos esforzamos por proporcionarles a nuestros clientes alquileres de coches y furgonetas segun sus condiciones, con reservas totalmente flexibles, una gama de vehiculos estandar y premium y nuestro sencillo servicio QuickPass, que permite ahorrar tiempo en el mostrador. Tambien ofrecemos varios productos adicionales, como Avis Inclusive, para ayudar a que tu alquiler se adapte perfectamente a tu proximo viaje.
Working Hours
Location
Business Features
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Contact Information
+34 948 17 00 36 avis.esAddress
Pl. de la Estacion, S/n
31012 Pamplona
Plus Code: R8FQ+XC Pamplona, Spain
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Me echaron la culpa de un aranazo en el frontal de un coche que ya estaba ahi al recogerlo. No tuve que pagar nada porque tenia seguro de danos sin franquicia (politica de empresa) pero mucho cuidado con esta gente. Revisar todo y sacar fotos.
They blamed me for a scratch on the front of a car that was already there when I picked it up. I didn't have to pay anything because I had damage insurance without excess (company policy) but be very careful with these people. Check everything and take photos.
Me sorprendio. He utilizado esta empresa durante los ultimos dos meses y cada vez es de primera clase. Hay un pequeno matiz sobre la documentacion (registro, envio de cartas por correo con confirmacion, etc.). En general, si estas en Pamplona y necesitas un coche, recomiendo esta empresa.
I was surprised. I have used this company for the last two months and each time it is top notch. There is a small nuance regarding documentation (registration, sending letters by mail with confirmation, etc.). Overall, if you are in Pamplona and need a car, I recommend this company.
Reservamos una de sus furgonetas para realizar una mudanza desde Madrid a Pamplona. Al acudir a recogerla a las oficinas de Pamplona, nos dicen que han tenido una confusion y han apuntado una con la mitad de capacidad. Aun asi nos comentan que la cojamos y nos confirman que en Madrid nos la cambiarian por otra mas grande en la T1. Despues de 400km, vamos a la terminal y nos dicen que alli no tienen furgonetas de esa capacidad. Tras hablar y discutir varias veces con el personal de AVIS por telefono, no nos solucionan nada y pretenden cobrarnos todo. Finalmente, nos han devuelto el dinero de la reserva 3 semanas despues pero a base de insistir y amenazarles con denunciarles. Conclusion: el tiempo de 2 dias perdidos, 800km de gasolina a nuestro cargo, y un trabajo sin hacer y sin cobrar. Nada recomendables, poca seriedad, mentirosos, 0 empatia.
We reserved one of their vans to make a move from Madrid to Pamplona. When we went to pick it up at the Pamplona offices, they told us that they had a mix-up and they had signed up for one with half capacity. Even so, they told us to take it and confirmed that in Madrid they would exchange it for a larger one in T1. After 400km, we go to the terminal and they tell us that they do not have vans of that capacity there. After speaking and arguing several times with the AVIS staff on the phone, they did not solve anything for us and tried to charge us for everything. Finally, they returned our reservation money 3 weeks later but after insisting and threatening to sue them. Conclusion: the time of 2 days lost, 800km of gasoline at our expense, and a job undone and unpaid. Not recommended, little seriousness, liars, 0 empathy.
Budget is becoming like most US companies. Terrible customer service. 50% of the time even with Fast Break, no keys and so we stand in line sometimes 5 minutes, sometimes 35, never happened previously. Last week returned a car, small airport only serviced 4-6 hours a day, was charged for four hours past drop off time , because no one there to find out when I returned, so checked out when they got to work..,,
The staff were very helpful and they helped me understand the terms that were a little unclear to me on the web.Thank to the Pamplona train station office staff. Well done.
The woman who helped me was professional, efficient, friendly and was following every step to prevent covid-19 infections. Highly recommended!
They were good and helpful to us and the car was everything we expected.
Very helpful staff, plus car clean and tidy!!
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