Rent a Car Anse - Paseo Maritimo in Palma

3.3
★★★☆☆
(23 reviews)

Negocio familiar de alquiler de vehiculos sin conductor en Paseo Maritimo de Palma

Working Hours

Monday 9 AM-1 PM , 5:30-8 PM
Tuesday 9 AM-1 PM , 5:30-8 PM
Wednesday 9 AM-1 PM , 5:30-8 PM
Thursday 9 AM-1 PM , 5:30-8 PM
Friday 9 AM-1 PM , 5:30-8 PM
Saturday 9 AM-1 PM , 5:30-8 PM
Sunday 9 AM-1 PM , 5:30-8 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible entrance

Contact Information

+34 971 73 71 56 rentacaranse.com

Address

Av. de Gabriel Roca, 9

07014 Palma

Plus Code: HJ9J+CP Palma, Spain

Photo Gallery

Featured

Featured

Street View & 360deg

Street View & 360deg

3.3
★★★☆☆
23 reviews

Rating Distribution

5 stars
9 (39.1%)
4 stars
4 (17.4%)
3 stars
2 (8.7%)
2 stars
1 (4.3%)
1 star
7 (30.4%)

Most Mentioned

price 6 deposit 3 insurance 3 citroen c3 2 state 2
Featured Review
March 29, 2024
Original

Nuestra experiencia fue mala. En primer lugar, los precios que publicitan no son los que luego contratas. Pregunte en el dia anterior precios y se me enseno un cartel con unos precios (la atencion no fue muy buena tampoco). Al dia siguiente cuando fuimos a contratar ya no eran esos precios a pesar de no constar el nuevo precio en ningun lado. Aun asi aceptamos pagar los 30EUR a mayores. Nos mandan ir a las 9:30 del dia siguiente para recoger las llaves (aunque su horario es supuestamente de 9:00 a 13:00 y asi consta en el contrato) pero hasta las 9:45 no hubo nadie en la oficina. Al llegar al coche que estaba aparcado en la calle, nos lo encontramos sin limpiar, con basura de los anteriores ocupantes. Por ultimo, al echar gasolina el contador no subia. Avisamos del fallo pero no nos creyo exigiendo que le dieramos mas dinero para echar el gasolina cosa que no hicimos por ser fallo del coche y haber contratado seguro a todo riesgo ademas del mal trato recibido hasta el momento.

Translation

Our experience was bad. First of all, the prices they advertise are not the ones you later contract. I asked for prices the day before and they showed me a sign with some prices (the service was not very good either). The next day when we went to hire, those prices were no longer even though the new price was not listed anywhere. Even so, we accept to pay the EUR30 for adults. They tell us to go at 9:30 the next day to pick up the keys (although their hours are supposedly from 9:00 to 13:00 and this is stated in the contract) but until 9:45 there was no one in the office. When we arrived at the car that was parked on the street, we found it uncleaned, with garbage from the previous occupants. Finally, when I added gas the meter did not go up. We notified of the failure but he did not believe us, demanding that we give him more money to fill him with gas, which we did not do because the car had failed and we had taken out comprehensive insurance in addition to the poor treatment received so far.

1 found this helpful
Featured Review
★★★★
October 17, 2023
Original

Ask them for a new car. First one we rented was beaten up. We swapped it for a new Citroen c3 and it was perfect. Also, they have really good pricing.

Featured Review
November 15, 2022
Original

No good service , there was a car for 20 euros per day , he asks me 70 euros for only 2 or 3 hours

Featured Review
June 12, 2019
Original

I hired bikes for 3 days from this company, the bikes were locked next to our hotel for the evenings, woke up to use on the final morning and one of the bikes had been stolen which meant we couldn't use the bikes for the third day. We asked the hotel if they had any CCTV to assist which they didn't, on taking the 1 bike we had left back to this shop the owner was unhelpful in aiding with the issue & didn't want to know at all he just claimed our EUR50 deposit for the loss then said that's unfortunate even though we had keys to prove the bike was stolen & this wasn't explained before hiring the bikes. To rub salt in even more we also lost the third day hire costs as we couldn't use a single bike for 2 people, would stay well clear from using this company appalling & pathetic customer service!!!

1 found this helpful
Featured Review
★★★★★
May 22, 2019
Original

After a terrible experience with OK Rent next door we came to ask Anse Rent a car about their customer service and rental procedures. We were so pleased to find out Anse doesn't take eveyrthing from your wallet or credit card with all the extra fees, deposits and suspicious Terms and Conditions. We payed a reasonable amount of money for a small car with AC and 5 euro fee for insurance. AND THATS IT! Such a simple way how to make our trip in Mallorca pleasant again. So if you need a simple service - payign for a small car, see the island and returning back, I would never go anywhere else. Thank you guys from Anse!

1 found this helpful
Featured Review
★★★★★
May 2, 2019
Original

No problems with cars, helpfull persons :)

Featured Review
★★
May 28, 2017
Original

I called them and the woman told me "not now I'm eating"

1 found this helpful
Featured Review
August 7, 2016
Original

Avoid this company. Car provided (Fiat Panda) was battered, smelly, a/c not working, bits hanging off and with 130,000km on the clock. 1000euro deposit taken off credit card under aggressive pressure take out the excessive insurance waiver premium. Even if desperate I wouldn't use this outfit again.

★★★★
October 2, 2024
Original
Good experience for 2 days of rental with a clean and new Citroen C3. The staff is very pleasant.
Translation
Bonne experience pour 2j de location avec une Citroen C3 propre et neuve. Le personnel est tres agreable.
★★★★★
July 2, 2024
Original
Excellent treatment and service. Automatic and new car.
Translation
Excelente trato y servicio. Coche automatico y nuevo.
★★★★★
Local Guide December 2, 2023
Original
everything was great)
Translation
todo estuvo genial)
December 2, 2023
Original
ABSOLUTELY DO NOT RENT BIKES FROM THIS COMPANY. He takes a 10 euro deposit from us even though the bikes are in pathetic condition (rust all over the bike, broken mudguard, etc.) In short, absolutely avoid it.
★★★★★
Local Guide December 2, 2023
Original
No complications, the car was in perfect condition and the man who helped us was very pleasant. I would repeat without a doubt.
Translation
Sin complicaciones, el coche estaba en perfecto estado y el senor que nos atendio fue muy agradable. Repetiria sin dudas.
★★★★★
December 2, 2023
Original
Smooth, simple, affordable Good treatment Good cars
★★★
Local Guide December 2, 2022
Original
★★★★★
December 2, 2020
Original
Have rented from them for several years. Always very pleasant. Simple and no hassle.
★★★★
Local Guide December 2, 2020
Original
Local Guide December 2, 2020
Original
The car was disgusting, it was trashed both inside and out, full of bumps and dirt, luckily we took risk insurance because otherwise they would take away the 1,500 that they make you give up on the deposit. The low cost price, NOTHING, cost 120 for 2.5 days in low season. When it came time to return the car with the same tank of gasoline that they left us with, the man with the fat lips (a real scoundrel) did not want to give us the money back and after much arguing he ended up giving us 6. I 100% RECOMMEND THAT YOU DO NOT RENT THERE IF YOU DONT WANT TO BE SCAMMED!!!!!!!
Translation
El coche daba asco, estaba hecho polvo tanto por dentro como por fuera, lleno de golpes y suciedad suerte que cogimos seguro a todo a riesgo porque sino nos quitan los 1500 que te hacen dejar de deposito. El precio de low cost, NADA, costaba 120 2,5dias en temporada baja. A la hora de devolver el coche con el mismo deposito de gasolina con el que nos dejaron, el hombre de los labios gordos (un autentico sinverguenza) no nos queria devolver el dinero y despues de mucho discutir nos acabo dando 6 . OS RECOMIENDO 100% QUE NO ALQUILEIS AHI SI NO QUEREIS SER ESTAFADOS!!!!!!!
1 helpful
Local Guide December 2, 2019
Original
to avoid!
Translation
da evitare!
★★★
Local Guide December 2, 2018
Original
★★★★★
December 2, 2018
Original
★★★★
December 2, 2017
Original
The car was good, without any problems, the rental service was very fast, used to renting cars all over the world, this company has a fast service without waiting or queues, I recommend you try it.
Translation
el coche estuvo bien, sin ningun problema, el servicio de alquiler muy rapido, acostumbrado a alquilar coches por todo el mundo , esta empresa tiene un servicio rapido sin esperas , ni colas, les recomiendo que lo prueben.
1 helpful
★★★★★
December 2, 2017
Original
Very good and fast service, better than at the airport
Translation
Muy buen servicio y rapido,mejor que en el aeropuerto
2 helpful

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