ClickRent Gran Canaria | Alquiler de Coches y Furgonetas in Ojos de Garza

4.7
★★★★★
(169 reviews)

50 anos de experiencia y dedicacion a nuestros clientes junto con el dinamismo y la modernidad del nuevo equipo de direccion nos permiten ser una de las mejores companias de alquiler de coches en Mallorca, Menorca, Malaga, Madrid, Alicante y Valencia. !Disfruta sin preocupaciones! 50 years of experience and dedication to our clients together with the dynamism and modernity of the new direction team allow us to be one of the best car hire companies in Mallorca, Menorca, Malaga, Madrid, Alicante y Valencia. Enjoy without worries! 50 Erfahrungsjahre und die Hingabe zu unseren Kunden mit der Dynamik und der Modernitat der neuen Fuhrungsmannschaft, eine der besten Autovermietung in Mallorca, Menorca, Malaga, Madrid, Alicante und Valencia.

Working Hours

Monday 8 AM-8 PM
Tuesday 8 AM-8 PM
Wednesday 8 AM-8 PM
Thursday 8 AM-8 PM
Friday 8 AM-8 PM
Saturday 8 AM-8 PM
Sunday 8 AM-8 PM

Location

Contact Information

+34 971 73 06 96 clickrent.es

Address

C. Practicante Casto Moros

35219 Ojos de Garza

Plus Code: WJV4+XV Ojos de Garza, Spain

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Street View & 360deg

Street View & 360deg

4.7
★★★★★
169 reviews

Rating Distribution

5 stars
153 (90.5%)
4 stars
5 (3.0%)
3 stars
0 (0.0%)
2 stars
1 (0.6%)
1 star
10 (5.9%)

Most Mentioned

airport 40 island 18 office 11 insurance 11 team 7 rental agreement 7 minibus 6 fiat 500 6 vuelta a espana 5 return 5
Featured Review
★★★★★
November 25, 2024
Original

I can only recommend this company in Gran Canaria!!! Absolutely fair and competitive prices, new cars, clear policy, no credit card needs! The staff was amazing! Super kind and super helpful! I have book the smallest car with full insurance, but my friend brought his bike and we realized we needed a bigger car as the cover of the bike was too big. They offered us straight away two other options when we have arrived and they have changed our car in no time....Thank you once again for your quick and efficient service and your kindness!

Featured Review
★★★★★
November 22, 2024
Original

Excellent, friendly and beyond helpful service at both collection and drop off for car. Shuttle to and from airport takes away the stress of trying to figure out the complicated roads in the area. Very quick and easy. Will defo recommend

1 found this helpful
Featured Review
November 4, 2024
Original

Avoid at all cost. First of all the car rental is not at the airport, they offer a free shuttle. But there are no signs and no one to pick you up. Had to call to ask for the shuttle. They then pointed out the smallest scratches so I understood this was a money making effort. Upon return they checked forensically for damage even under the car. But couldn't find anything. At last they found something they liked, sand in the car. Surprising given the destination?! They wanted to charge 50 EUR for a deep clean! I refused but they were adamant. To prove my point I went and did a vacuum on my own, cost me 2 EUR. The person handling my return was also rude even to my family including kids! Don't use this company.

Featured Review
★★★★★
October 21, 2024
Original

I really enjoyed my first experience renting from Click Rent located in Gran Canary. Danny, Antonio and Nestor was very helpful, they had a great personality, funny but straight forward. They really goes up and beyond to make sure we're satisfied. This auto rental provided the best service we have ever had when renting a car. We would definitely rent from them again. Very professional and excellent service. I would recommend this place to rent from if you want to be in and out in a timely manner. Have a clean fresh stylish vehicle to sport with great pricing. Once again I had an excellent experience...

Featured Review
★★★★★
October 2, 2024
Original

Amazing service! I've rented a car for more than a week, it was easy, efficient and spotless. I was mostly grateful for the service that Carmen provided me, she was kind, efficient and provided with all the information that I needed. She even gave me a list with recommendations of sightseeing by car. Their shuffle driver Nestor was also helpful with helping with my bags, and he always driving between the airport and the office, so it was fast to get to the airport. I've made the booking through booking.com and payed for insurance, which was not necessary, since Clickrent has a better coverage of damages.

Featured Review
★★★★★
September 19, 2024
Original

Honestly, astounded at how amazing the service from these guys has been - especially considering the amazing price! They were so helpful with our booking upon collection when we had some issues (of our own fault entirely) and they facilitated an extra day with the car last minute also. If I could give 10 stars I would - every member of staff was super helpful and the service was amazing. Car was also very nice!

Featured Review
★★★★★
September 17, 2024
Original

The staff is truly knowledgeable, kind, patient, and helpful. I was assisted by Nesbi and Carmen, and both made me feel comfortable throughout the entire car rental process. Highly recommended!

Featured Review
★★★★★
August 28, 2024
Original

Really good value - New Cars - Friendly genuine service. Booked and received a Fiat 500 with less than 1000km on the odo. Meeting place could be better advertised but once we figured that out, no problems getting the shuttle to the off site office- less than a 5 minute drive.

Review photo
★★★★★
Local Guide December 1, 2024
Original
We were a bit skeptical because of the many opinions that people were looking very meticulously for flaws and dents. When we picked up the car, we asked the staff about the many bad reviews. The employees on site were very open and transparent. We received the contract by email and, upon our request, the already documented damage to our rental car. The employees on site seemed fair and transparent to us. Of course, they probably have to offer you their insurance. We had our own. I would always recommend having insurance for a rental car - regardless of which provider you take out. When returning, a 0 8 15 (normal) withdrawal was made. Youll find out immediately when you look into it that the rental company doesnt have an office in the airport. The transfer worked very well for us - the shuttle arrived at the location described at the agreed time. We are therefore very satisfied with ClickRent.
Translation
Wir waren etwas skeptisch wegen der vielen Meinungen, dass sehr akribisch nach Macken und Dellen gesucht wird. Wir haben das Personal bei Abholung des Wagens auf die vielen schlechten Bewertungen angesprochen. Die Mitarbeiter vor Ort waren sehr offen transparent. Wir haben den Vertrag per Email geschickt bekommen und auf unsere Nachfrage hin auch die bereits dokumentierten Schaden an unserem Mietwagen. Auf uns wirkten die Mitarbeiter vor Ort fair und transparent. Naturlich mussen sie einem wahrscheinlich deren Versicherung anbieten. Wir hatten unsere eigene. Ich wurde immer empfehlen eine Versicherung fur einen Mietwagen zu haben- egal uber welchen Anbieter abgeschlossen. Bei der Ruckgabe wurde eine 0 8 15 (normale) Rucknahme gemacht. Das die Vermietung kein Buro im Flughafen hat, findet man sofort heraus wenn man sich damit beschaftigt. Der Transfer hat bei uns sehr gut funktioniert - der shuttle kam an den beschriebenen Ort zur vereinbarten Zeit. Wir sind daher sehr zufrieden mit ClickRent.
★★★★★
December 1, 2024
Original
Everything went smoothly. Car was in excellent shape and the shuttle bus is very convenient.
November 29, 2024
Original
- There was no instructions, emails on how to get shuttle bus from airport to ClickRent. Asking different people in the airport, they didnt even know if ClickRent exists, had to take a taxi to their office after hanging about in the airport for 1 hour trying to find the shuttle bus. - The booking was done through a broker. this was done for an automatic SUV. They claimed that they cant find the booking initially, however when they managed to find it, they tried to give us a manual car which was in a lower category than the SUV. They claimed the broker hasnt passed the right information and after argument and showing paperwork again, they gave us the required SUV. We had to wait until the required SUV gets cleaned up. They kept saying it`s not their fault as the system has issue, which I strongly disagree. - The SUV which was given, had lots of scratches. - Another client who was in their office, was saying that they are trying to deduce money from them because they have caused potential scratches. Hence we decided to get the maximum insurance in order to avoid this.
★★★★★
November 26, 2024
Original
★★★★★
November 24, 2024
Original
I recommend! Perfect car / Very helpful and very efficient staff
★★★★★
November 17, 2024
Original
★★★★★
Local Guide November 17, 2024
Original
Excellent service! When we arrived we got a bit lost and couldn t find el punto de encuentro . If that s your case, go to the uppermost floor and exit on gate number 2. Right opposite to gate 2 there s a parking. Cross the street and enter the parking. Look right and walk a bit until you see the Punto the encuentro. There you ll find clickrent team and their shuttle.
★★★★★
November 17, 2024
Original
Carmen and Nestor were the first people I spoke to when I arrived on the island and they marked a great start to the trip with their kindness and closeness. The delivery of the car was easy thanks to Antonio and Dani. A lovely team that makes you feel very good I hope it continues like this!
Translation
Carmen y Nestor fueron las primeras personas con las que hable al llegar a la isla y marcaron un inicio de viaje buenisimo con su amabilidad y cercania. La entrega del coche fue sencilla gracias a Antonio y a Dani. Un equipo encantador que te hace sentir muy bien ojala siga asi!
November 17, 2024
Original
Negative experience. I would like to point out that the Google directions to reach it are approximate. They are in the middle of nowhere. Plus when they give you the car they dont show you the damage and with the excuse of being paperless they dont even give you a contract with car details. Then when you return it they come to take photos and for tiny scratches they ask you 400 euros. Im silly for not checking but who knows why they almost all have white cars... I would point out that living on the island we often rent cars and have always found willingness to resolve without stealing and kindness on the part of other companies. They are really a tourist trap as per the location and prefabricated structure in the middle of nowhere Avoid like the plague.
Translation
Esperienza negativa. Premetto che le indicazioni Google per raggiungerlo sono approssimative. Si trovano in mezzo al nulla. In piu quando ti danno lauto non ti mostrano i danni e con la scusa del paperless non ti danno neanche un contratto con dettagli auto. Poi quando riconsegni arrivano a fare foto e per graffi minuscoli ti chiedono 400 euro. Sciocca io a non controllare ma chissa come mai hanno quasi tutte auto bianche... Preciso che abitando sullisola prendiamo spesso auto noleggio e abbiamo sempre trovato disponibilita a risolvere senza derubare e gentilezza da parte di altre compagnie. Sono proprio una trappola per turisti come da location e struttura prefabbricata in mezzo al nulla Da evitare come la peste.
★★★★
Local Guide November 17, 2024
Original
The deposit is larger than the offer.
Translation
Depozyt wi kszy ni w ofercie.
November 10, 2024
Original
Last week I had a rental with this company, when I returned they blamed me for a damage to the undercarriage of the car, which of course I did not cause... They do not answer the complaint, I feel deceived and I hope it does not happen to someone else. Reservation CR1681909GC .Fiat 500 Registration: 0391 MSP.
Translation
La semana pasada tuve alquiler con esta compania, en la devolucion me achacaron un desperfecto en los bajos del coche,que por supuesto yo no ocasione...No contestan reclamacion, me siento enganado y espero que no le suceda a otra persona.Reserva CR1681909GC.Fiat 500 Matricula: 0391 MSP.
★★★★★
Local Guide November 10, 2024
Original
Really nice and helpful people (and they speak good english), whole rental went really smoothly, car was clean and brand new. Compared to other experiences with car rental on this island, this company is a real treasure. Big recommend!!!
November 3, 2024
Original
Very bad
1 helpful
November 3, 2024
Original
Negative experience, I do not recommend, they look for any scratches even under the car to get your money, not to mention the transportation to the airport, late (we had to call several times for them to come) and bad, at excessive speed. I would not use it again or recommend it to anyone.
Translation
Experiencia negativa , no recomiendo , buscan cualquier rayada hasta debajo del coche para sacarte el dinero , por no decir el transporte hasta el aeropuerto, tarde ( tuvimos que llamar en varias ocasiones para que vinieran ) y mal , a una velocidad excesiva. No volveria a usar ni recomendaria a nadie .
1 helpful
★★★★★
Local Guide November 1, 2024
Original
We rented a car and the whole experience was great, they even came to pick us up at the airport, they gave us recommendations and tips for our vacation. Without a doubt a success!!
Translation
Hemos alquilado un coche y super bien toda la experiencia, nos vinieron a recoger incluso al aeropuerto, nos dieron recomendaciones y tips para nuestras vacaciones. Sin duda un acierto!!
★★★★★
November 1, 2024
Original
Totally recommended, Dany and Antonio were very nice...very pleasant treatment, they also recommended places on the island that were suitable for our tastes. Good luck guys!!!
★★★★★
November 1, 2024
Original
Dani and Antonio treated us very well, explaining everything in great detail and with very good treatment. Everything was great and at unbeatable prices!
Translation
Dani y Antonio nos atendieron muy bien, explicando todo con mucho detalle y con un trato muy bueno. Todo fue genial y a unos precios insuperables!
★★★★★
November 1, 2024
Original
Very good service, the cars are new and run very well, they need to have a little indication at the airport but otherwise perfect, 100% recommended and I will rent vehicles with them again
Translation
Muy buena atencion, los coches son nuevos y van muy bien, les falta tener un poco de indicacion en el aeropuerto pero por lo demas perfecto, 100% recomendable y volvere a alquilar vehiculos con ellos
★★★★★
November 1, 2024
Original
Car rent with shuttle from airport, but very close, so it takes about 5min from airport there. Also the People there are nice and helpfull, speak good english, so no problem to find with them. Thanks Dany, Carlos and Antonio :-)
★★★★★
November 1, 2024
Original
Very good experience. We rented a car to see the island at a very good price. There was a little confusion at first getting the bus to pick us up. The bus is taken at the meeting point if you go out to the street through door 2 of Departures. Both Antonio and Dany who attended us were very friendly. We hope to return :)
Translation
Muy buena experiencia. Alquilamos un coche para conocer la islaa muy buen precio. Hubo un poco de confusion al principio para que nos recogiera el bus. El bus se toma en el punto de encuentro que hay si sales a la calle por la puerta 2 de Salidas. Tanto Antonio como Dany que nos atendieron fueron muy amables. Esperamos volver :)
★★★★★
November 1, 2024
Original
Antonio and Dani managed everything related to the transfer from the airport to the car pick-up location, super attentive and very friendly. Thank you very much and a big hug.
Translation
Antonio y Dani, nos gestionaron todo lo relativo al traslado del aeropuerto al sitio de recogida del coche, super atentos y muy amables. Muchas gracias y un abrazo grande.
Local Guide November 1, 2024
Original
Our flight was delayed so we couldnt be there at the agreed time. When we arrived, however, we stupidly looked for where the shuttle minibus could be. We asked everyone. Nobody knows this company. We were sent from top to bottom and back again. No person or minibus was there. Nobody tried to reach us. Nobody had our name written on it. You have to know one thing. This company does NOT have an office or office at the airport where you can ask anyone. No inscription with Click rent NOTHING. Calls will not be accepted. Or they say they work from 8 a.m. to 8 p.m. and its hung up again. After an hour of walking down the corridor at the airport umpteen times and making phone calls at the same time. We rented another car from Sixt.
Translation
Unser Flug hatte Verspatung deswegen konnten wir nicht zu der vereinbarten Uhrzeit da sein. Bei Ankunft haben wir jedoch uns Dumm gesucht wo der Shuttle Minibus sein konnte. Wir haben jeden gefragt. Keiner kennt diese Firma. Wir wurden von oben nach unten geschickt und wieder zuruck. Keine Person kein Minibus war vor Ort. Keiner hat uns versucht zu erreichen. Keiner hatte eine Aufschrift mir unseren Namen. Eins musst Ihr wissen. Diese Firma hat KEIN Buro oder Office am Flughafen wo ihr jemanden fragen konnt. Keine Aufschrift mit Click rent NICHTS. Anrufe werden nicht angenommen. Oder es wird gesagt sie arbeiten von 8-20 Uhr und es wird wieder aufgelegt. Nach einer Stunde nach dem wir den Gang am Flughafen zig mal abgelaufen haben und nebenbei telefoniert haben. Haben wir ein anderes Auto von Sixt gemietet.
1 helpful
★★★★★
November 1, 2024
Original
Delighted with Antonio, who advised us very well to enjoy the island with great sympathy towards us and his work. Also with Isaac who advised us on all the rental car arrangements and his attention was great. We think we did the return trip with Carlos, a very close guy who was also very nice and attentive with the suitcases and directions for our return flight. In general we left very happy, also one thing to keep in mind that was important to us was that they do not charge you much of a deposit....It was 200 and they let you do it with a debit card, we have tried other companies and they They retain much more and the credit card is mandatory, so for us it was an ease...The transfer vans and rental cars are new. Thank you very much from Cantabria to that wonderful work team and may you continue to do just as well.
Translation
Encantados con Antonio, que nos asesoro muy bien para disfrutar de la isla con mucha simpatia hacia nosotros y hacia su trabajo. Tambien con Isaac que nos adesoro de todas las gestiones del coche de alquiler y su atencion fue estupenda. La vuelta creemos que la hicimos con Carlos un chico muy cercano q tb era muy agradable y atento con las maletas e indicaciones para nuestro vuelo de vuelta. En general nos fuimos muy contentos, ademas una cosa a tener en cuenta q para nosotros era importante, era que no te cobran mucho deposito....Fueron 200 y te dejan hacerlo con tarjeta de debito, hemos probado en otras companias y te retienen muchisimo mas y obligatoria la tarjeta de credito, asi q para nosotros fue una facilidad...Las furgonetas de traslado y coches de alquiler son nuevos. Muchas gracias desde Cantabria a ese equipo de trabajo tan estupendo y que os siga llendo igual de bien.
November 1, 2024
Original
★★★★★
Local Guide November 1, 2024
Original
Great service, great attention, good prices. I will certainly book with this company again when I return to Gran Canaria or find myself at another airport. My experience with the Gran Canaria staff is 5 stars
Translation
Gran servicio, gran atencion, buenos precios. Desde luego que volvere a reservar con esta empresa cuando vuelva a Gran Canaria o me coincida en otro aeropuerto. Mi experiencia con el staff de Gran Canaria es de 5 estrellas
★★★★★
November 1, 2024
Original
Out of 10, I will repeat without hesitation!
Translation
De 10, repetire sin dudarlo!
Local Guide November 1, 2024
Original
Fatal experience. In order not to put the optional comprehensive insurance, when I returned the vehicle they did a microscopic examination worthy of a CSI investigation of the entire car until they found two small damages, one I could demonstrate at the time that did not correspond to me from photos I had previously taken. The other one at the time I couldnt because of the rush to avoid missing my flight; a point on the moon for which they charged me 800. I have then contacted them again showing evidence of this damage in the photos I took when picking up the vehicle but they did not respond. They have only been in operation for 3 months so it is more than evident that the high volume of opinions they have are false positive reviews (its easy to do it... ask someone who works in Marketing). I travel to the island twice a month and will never rent with this company again. If you do not add the optional insurance that they sell you, they will want to make you pay for damages that do not correspond to you.
Translation
Fatal experiencia. Por no poner el seguro opcional a todo riesgo, al devolver el vehiculo me hicieron un examen microscopico digno de investigacion CSI de todo el coche hasta que encontraron dos pequenos danos, uno pude demostrar en el momento que no me correspondia por fotos que hice previamente. El otro en el momento no pude por las prisas por no perder mi vuelo; un punto en la luna por el que me cargaron 800 . Luego he contactado nuevamente mostrando evidencia de este dano en las fotos que hice al recoger el vehiculo pero no responden. Solo llevan 3 meses funcionando asi que es mas que evidente que el alto volumen de opiniones que tienen son falsas reviews positivas (es facil hacerlo..pregunta a alguien que trabaje en Marketing). Viajo a la isla dos veces al mes y nunca mas alquilare con esta compania. Si no anades el seguro opcional que ellos te venden te querran hacer pagar por danos que no te corresponden.
1 helpful
★★★★★
November 1, 2024
Original
Antonio is the best!!!
Translation
Antonio es el mejor!!!