Enterprise Alquiler de Coches y Furgonetas - Murcia in Murcia

3.8
★★★★☆
(409 reviews)

?Quieres alquilar un coche o una furgoneta cerca de Murcia? Tanto si alquilas por ocio como por negocios o porque necesitas un vehiculo de sustitucion, Enterprise te ofrece coches y furgonetas de alquiler por dias, semanas o periodos largos, con unas tarifas excelentes. Contamos con una amplia gama de vehiculos modernos para satisfacer todas tus necesidades de alquiler. Ademas, tenemos un excepcional servicio de atencion al cliente, que nos enorgullece, y que te garantiza una maravillosa experiencia de alquiler. Porque alquilar con Enterprise es facil, sin contratiempos y sin costes ocultos.

Working Hours

Monday 8 AM-7 PM
Tuesday 8 AM-7 PM
Wednesday 8 AM-7 PM
Thursday 8 AM-7 PM
Friday 9 AM-1 PM
Saturday 9 AM-1 PM
Sunday 9 AM-1 PM

Location

Business Features

From the business
  • Identifies as women-owned
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 968 20 03 37 enterprise.es

Address

Av. Teniente Montesinos, 9

30100 Murcia

Plus Code: 2V32+FW Murcia, Spain

Photo Gallery

Featured

Featured

Videos

Videos

By owner

By owner

Inside

Inside

Luxury car

Luxury car

Street View & 360deg

Street View & 360deg

3.8
★★★★☆
409 reviews

Rating Distribution

5 stars
218 (53.3%)
4 stars
70 (17.1%)
3 stars
26 (6.4%)
2 stars
10 (2.4%)
1 star
85 (20.8%)

Most Mentioned

rental agreement 17 office 17 phone 12 insurance 12 credit card 11 security deposit 8 peace 7 name 7 management 5 scammers 5
Featured Review
★★★★★
May 27, 2024
Original

i rented a Citroen electric furgoneta from Madrid Atocha on 20th of April 2024,. They ensured me that i can drive 300km without recharging, and duration of charge is only 30mins with fast charger however the information was completely wrong. I travelled from Madrid to Murcia within 12 hours spent 2 hours for charging and could travel only 100km/h speed. Why i am voting 5 stars? because this Murcia office saved my life with full empathy and by letting me to drop the vehicle in Murcia office without charging any fees and penalties. I would like to thank a lot to Marta and Wiliam they were so kind!

Featured Review
★★★★★
May 6, 2024
Original

We experienced a quality service at the desk when we picked up the car and everything was 100% about the rental. We rented a car for a weekend and first of all the price was really good and the car also. We will for sure rent a car again from this company!

Featured Review
★★
December 15, 2023
Original

In order to rent a vehicle here you must show proof of CURRENT home address if it's not displayed in your driver's license. This is something we weren't aware of until the day we were to pick up our rental. We weren't able to rent a vehicle from Enterprise because we couldn't provide a document(s) to verify our address. We decided to go to another car rental agency(Avis) and had no problems. The only documents required from them was our passport, driver's license and credit card,/debit card.

1 found this helpful
Featured Review
September 8, 2023
Original

Vehicle wasn't even there. Had to wait 1.5 hours then a further half an hour while it was valeted. Had to reorganize the weekend. No apology. I bet they would have charged me if I had returned a vehicle 1.5 hours late!

1 found this helpful
Featured Review
May 22, 2023
Original

Do not rent from here! EXTREMELY unprofessional service, lackluster employees and problems of providing the booked vehicle. A enormous waste of time. I repeat DO NOT RENT FROM HERE. Avoid at all costs. We booked and confirmed a booking here and once it was time to pick it up they had nothing like the vehicle booked available and told us they only had it at the CARTAGENA location (40 minutes away) as if that's OUR problem or some sort of option. After we have paid to confirm our booking. Did not try to solve the problem and additionally were extremely unhelpful and RUDE (After their mess up!! Not ours!!) If you want a smooth car rental with peace of mind and professional treatment I strongly advise you look elsewhere. These employees aren't fit to interact with clients.

3 found this helpful
Featured Review
May 3, 2023
Original

Extremely bad customer service. Failed to provide a car that had been pre-booked and paid for. No apologies, not a care given. I would avoid this company at all costs... They do not care about your needs as a customer.

4 found this helpful
Featured Review
★★★★★
March 29, 2023
Original

Excellent car rental location, probably the best one you will find in Murcia, good quality cars. Professing is very fast and efficient with their tablets and the customer service is perfect. Enterprise anywhere is always good

Featured Review
★★★★★
May 27, 2019
Original

My experience was very good. I rented the car for a day to go to the beach with my friends, they made an upgrade just because for the same price. Would use their services again!!

November 30, 2024
Original
I booked through the Enterprise website. When I arrived to pick up the car, they told me that they did not have availability. They never contacted me to inform me that there was a lack of respect.
Translation
Reserve por la pagina de Enterprise cuando llego a recoger el coche me dicen que no tienen disponibilidad nunca me contactaron para informarme que falta de respecto
★★★★★
Local Guide November 27, 2024
Original
Fast delivery, kindness of the service girls at the Murcia office. Economical and fast prices in the treatment and reception of the car.
Translation
Rapidez en la entrega, amabilidad de las chicas de atencion de la oficina de Murcia. Precios economicos y rapidos en el trato y recepcion del coche.
1 helpful
★★★★★
November 27, 2024
Original
★★★★★
November 24, 2024
Original
★★★★★
Local Guide November 24, 2024
Original
This is the second time that my insurance has referred me here to have a replacement car and I couldnt be more satisfied. Very professional, friendly and willing to help in any way possible. The fleet of cars is unbeatable, all very new, with good engines and various brands. Highlight the cleanliness, the speed of management, in short. Highly recommended I have had to use the replacement service again and I am very happy that, once again, I had to use this company. Very satisfied again
Translation
Es la segunda vez que mi seguro me deriva aqui para tener coche de sustitucion y no puedo estar mas satisfecho. Muy profesionales, amables y dispuestos a ayudar en todo lo posible. La flota de coches es inmejorable, todos muy nuevos, con buenas motorizaciones y marcas variadas. Destacar la limpieza, la rapidez en la gestion, en fin. Muy recomendable He vuelto a tener que usar el servicio de sustitucion y muy contento de que, de nuevo, tuviera que recurrir a esta empresa. Muy satisfecho de nuevo
★★★★★
November 24, 2024
Original
★★★★★
November 17, 2024
Original
Very professional, especially Marta, a charmer and the car was very good!
Translation
Muy profesionales sobretodo marta un encanto y el coche muy bien todo!
★★★★★
November 17, 2024
Original
The personal treatment is Excellent!!!!
Translation
El trato personal es Excelente!!!!
★★★★★
November 10, 2024
Original
Local Guide November 10, 2024
Original
We made a reservation for a car by phone with their central office and once we arrived at the time to pick up the vehicle they told us that the car we requested is not available, that they can give us an electric one with 150 km of autonomy that it had in that moment and the girl who attended us has no shame whatsoever, apart from not having a car that had been reserved 5 hours in advance, the girl at the reception gave us a card with extension number 5 and no one took the phone and they didnt even call us to tell us that they werent going to give us the car or to say that they couldnt give us anything today. IN THE END, THANKFULLY THERE IS A SERIOUS COMPANY AT THE MURCIA AIRPORT CALLED *CENTAURO* WITH PRICES 35% CHEAPER AND YOU DO NOT HAVE TO LEAVE A DEPOSIT AND YOU HAVE MANY MORE CARS THAN IN THIS RENTAL HOUSE IN M____. THANK YOU SO MUCH TO ENTERPRISE FOR MESSING UP THE TRIP AND FOR MAKING OUR WEEKEND BITTER.
Translation
Hicimos una reserva de un coche via telefonica con la central de ellos y una vez que llegamos a la hora de coger el vehiculo nos dicen que el coche que hemos solicitado no esta , que nos pueden dar uno electrico con 150 km de autonomia que llevaba en ese momento y la chica que nos atendio no tiene verguenza ninguna , aparte de no tener un coche que se habia reservado con 5 horas de antelacion es que la chica de la recepcion nos dio un tarjeta con "extension numero 5" y ahi nadie cogia el tlf y ni nos llamaban para decrinos que no nos iban a dar el coche y ni para decir que hoy no nos podian dar nada. AL FINAL MENOS MAL QUE HAY UNA EMPRESA SERIA EN EL AEROPUERTO DE MURCIA QUE SE LLAMA *CENTAURO* CON UNOS PRECIOS UN 35% MAS BARATO Y NO HAY QUE DEJAR DEPOSITO Y TIENES MUCHISIMOS MAS COCHES QUE EN ESTA CASA DE ALQUIER DE M____. MUCHISIMAS GRACIAS A ENTERPRISE POR FASTIDIARNOS EL VIAJE Y POR AMARGAR NUESTRO FINDE SEMANA.
Local Guide November 3, 2024
Original
I hired Enterprise through Juan de Borbons Renault where they showed me a sheet that they have of the rates, since they are collaborators with the rental company. They provide the service of coming to the dealership to pick me up and take you to their headquarters to manage the rental. Until then everything is correct. It is assumed that one of the cheapest vehicles cost around 30/day + 4 or 5 insurance. This is the price that Renault has agreed with them. The surprise is when they arrive and charge me 78/day for everything. I stood stiff. Were talking about renting an Opel Corsa, right? Laughable! Shocked, they stayed in my workshop when I arrived and I told them what they had charged me to rent the car for 2 days... Clearly with these prices I will not count on them again I do not leave without also exposing the NEFASTIC telephone service. It is impossible to contact them by phone even when you have their vehicle and all you want is to extend the rental for another day.
Translation
Contrate Enterprise por medio de la Renault de Juan de Borbon donde me ensenaron una hoja que ellos tienen de las tarifas, ya que son colaboradores con la empresa de alquiler. Hacen el servicio de venir al concesionario a recogerme y te llevan a su sede para hacer la gestion del alquiler. Hasta ahi todo correcto. Se supone que uno de los vehiculos mas economicos salia por unos 30 /dia + 4 o 5 de seguro. Este es el precio que la Renault tiene acordado con ellos. La sorpresa es cuando llegan y me cobran por todo 78 /dia. Me quede tiesa. Hablamos del alquiler de un Opel Corsa, eh? De risa! Flipando se quedaron en mi taller cuando llegue y les dije lo que me habian cobrado por alquilar el coche 2 dias... Claramente con estos precios no volvere a contar con ellos No dejo sin exponer tambien el servicio NEFASTO telefonico. Es imposible contactar con ellos por telefono incluso cuando tienes un vehiculo suyo y lo unico que pretendes es ampliar el alquiler un dia mas.
★★★★★
Local Guide November 1, 2024
Original
Very good attention from the staff, impeccable car and DIESEL!!!!! Perfect for family travel.
Translation
Muy buena la atencion del personal, el coche impecable y DIESEL!!!!! Perfecto para viajar en familia.
★★★★★
Local Guide November 1, 2024
Original
They have improved a lot with the change of location
Translation
Han mejorado mucho con el cambio de ubicacion
★★★★★
Local Guide November 1, 2024
Original
★★★★★
November 1, 2024
Original
★★★★★
Local Guide October 1, 2024
Original
★★★★★
Local Guide October 1, 2024
Original
Good car, Good prices, very good treatment.
Translation
Buen coche, Buenos precios, muy buen trato.
★★★★★
October 1, 2024
Original
October 1, 2024
Original
After a disastrous treatment at the Santander train station office, I try to file a complaint with the company and there is no way to contact customer service. They tell you to contact them by email and they do not respond to the emails
Translation
Tras un trato nefasto en la oficina de Santander estacion de tren, intento poner una queja a la empresa y no hay forma de que contactar con atencion al cliente. Te dicen que contactes con ellos por correo electronico y no responden a los correos
★★★★★
Local Guide October 1, 2024
Original
Very good treatment from the 2 girls, very nice and the car was perfect
Translation
Muy bien el trato por parte de las 2 chicas, muy simpaticas y el coche perfecto
★★★★★
Local Guide October 1, 2024
Original
Good service and very good treatment from Marta and Maria who advised us very well on what toppings to get. Without a doubt when I need to rent I will choose them again.
★★★★★
October 1, 2024
Original
Friendly people and good prices
Translation
Gente amable y buenos precios
★★★★
September 1, 2024
Original
Very happy with the attention and service, good range cars available, prices could be more competitive.
Translation
Muy contento con la atencion y el servicio, coches disponibles de buena gama, podrian ser mas competitivos con los precios.
★★★★★
September 1, 2024
Original
Very good service and close attention from Marta and Maria. We will repeat!
Translation
Muy buen servicio y atencion cercana por parte de Marta y Maria. Repetiremos!
★★★★★
September 1, 2024
Original
★★★★★
Local Guide September 1, 2024
Original
★★★★★
Local Guide September 1, 2024
Original
Local Guide August 1, 2024
Original
I can only give 1 star because less is not possible. We had a breakdown with our own car and called VAB, they towed our car to a garage. We were allowed to pick up a rental car and a taxi came to pick me up. Arrived at the company Enterprise Rent a Car. Makes me feel unfriendly there. I go to the counter and ask for the car that is reserved in my and my husbands names. I cant get the car because my husband is not with me. And its 7 p.m. I must have finished working outside. So I called VAB again to say that I would not get the car. Back to holiday home 40 minutes drive away. Then we went back to this stupid company the next day, there were two of us now, so we didnt have to wait until they felt like opening the door. We wont get a car again. They are scammers. So here we are again on the street without a car, treated very unfriendly. So another day of vacation without being able to go anywhere because this stupid company has lied to us again and treated us unfriendly. So we have been standing here in front of the door for a long time and have seen how they look at the cars with mirrors underneath and crash into the cars themselves with their sticks with mirrors on them and then note that there is damage to the cars. As a foreigner in Spain, please do not rent a car there because you will lose your deposit. There are plenty of complaints about this company. Actually understand why these practices are allowed to exist.
Translation
Ik kan niet anders dan 1 ster geven want minder kan niet. We hadden pech met onze eigen auto en hebben naar vab gebeld ze hebben onze auto naar een garage gesleept . We mochten een huur auto gaan ophalen een taxi mij komen ophalen. Toegekomen bij die firma enterprise rent a car . Werkt me daar een onvriendelijke. Ik ga naar de balie en vraag om de auto die gereserveerd staat op onze naam van mij en mijn man. Ik krijg de auto niet mee omdat mijn man niet mee is . En het is 19 uur ik moet buiten ze hebben gedaan met werken. Dus terug VAB gebeld dat ik de auto niet mee krijg . Terug naar vakantiehuis op 40 minuten rijden . Dan maar de dag nadien terug naar deze stomme firma we waren nu met zijn tweeen komen daar toe was niet open moeten wachten tot ze zin hadden om open te doen. Krijgen we weer geen auto mee . Het zijn oplichters . We staan hier dus weer op straat zonder auto heel onvriendelijk behandeld. Dus weer een vakantie dag zonder dat we ergens naartoe kunnen want deze stomme firma heeft ons weer voorgelogen en onvriendelijk behandeld. We staan hier dus alweer een hele poos voor de deur en hebben gezien hoe ze de autos bekijken en met spiegels eronder en zelf tegen de autos botsen met hun stokken met spiegels op en het dan noteren dat er schade is aan de autos . Als buitenlander in Spanje huur daar aub geen auto want je raakt je borg kwijt er zijn genoeg klachten over deze firma . Begrijp eigenlijk waarom deze praktijken mogen bestaan .
August 1, 2024
Original
★★★★★
August 1, 2024
Original
Everything very good
Translation
Todo muy bien
★★★★★
August 1, 2024
Original
All perfect. Very friendly and transparent employees. recommendable
Translation
Todo perfecto. Los empleados muy amables y transparentes. Recomendable

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