CICAR Muelle de Jandia in Morro Jable

3.6
★★★★☆
(61 reviews)

Oficina de alquiler de coches en Muelle de Jandia. Car rental office in Jandia Port. Mietwagen buro Hafen Jandia. Fuerteventura

Working Hours

Monday 8 AM-1 PM , 4-7 PM
Tuesday 8 AM-1 PM , 4-7 PM
Wednesday 8 AM-1 PM , 4-7 PM
Thursday 8 AM-1 PM , 4-7 PM
Friday 8 AM-1 PM , 4-7 PM
Saturday 8 AM-1 PM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 928 54 14 46 cicar.com

Address

Estacion maritima de Jandia Natural Park, C. Atlantico, S/N

35626 Morro Jable

Plus Code: 2JXQ+5F Morro Jable, Spain

Photo Gallery

Featured

Featured

By owner

By owner

Street View & 360deg

Street View & 360deg

3.6
★★★★☆
61 reviews

Rating Distribution

5 stars
29 (47.5%)
4 stars
10 (16.4%)
3 stars
6 (9.8%)
2 stars
2 (3.3%)
1 star
14 (23.0%)

Most Mentioned

key 6 office 6 price 6 phone 4 ferry 3 mailbox 2 parking 2 web 2 risk 2 gas 2
Featured Review
October 2, 2024
Original

There is a Cicar desk at the port, but there was nobody there, even though they know what time people arrive. Maybe if you have prebooked a car, they deliver it there by the time ferry arrives. Even if so, there was no information at the desk and calling them was useless. If you get in a similar situation - firstly, prebook a car, secondly, take taxi to Jandia Cicar office. It was 10EUR.

Featured Review
September 11, 2024
Original

Le bureau n'est pas facile a trouver : il faut en fait depasser la compagnie Fred Olsen pour apercevoir le batiment dans lequel le guichet se trouve (gare maritime). ATTENTION : le guichet est vide et ferme : il faut deposer la voiture sur les places indiquees << cicar >> a cote de la station essence puis deposer les cle dans une boite a clef un peu cachee au guichet.

Translation

The office is not easy to find: you actually have to go past the Fred Olsen company to see the building in which the counter is located (maritime terminal). PLEASE NOTE: the counter is empty and closed: you must leave the car in the places marked "cicar" next to the gas station then place the keys in a key box a little hidden at the counter.

Featured Review
★★
February 11, 2024
Original

Quando un cliente prenota un'auto con carburante full/full non dovete dargli un'auto col carburante a 3/4! Soprattutto se dopo neanche 5km l'indicatore della benzina e gia scesa! Se volete guadagnare di piu basta aumentare il prezzo giornaliero dell'auto e non prendere in giro la gente! Grazie, Saludos

Translation

When a customer books a car with full/full fuel you must not give him a car with 3/4 fuel! Especially if after less than 5km the petrol indicator has already dropped! If you want to earn more just increase the daily price of the car and don't make fun of people! Thank you, Saludos

1 found this helpful
Featured Review
★★★★★
January 8, 2023
Original

MIelismy przyjemnosc korzystac z tej wypozyczalni samochodow i moge ja zarekomendowac z cala pewnoscia. Rezerwacja online prosta i szybka. Rezerwowalismy budzetowy samochod klasy A a otrzymalismy darmowy upgrade na pojazd klasy B z automatyczna skrzynia biegow i bogatym wyposazeniem. Samochod byl praktycznie nowy, w dobrym stanie i byl czysty. Procedura odbioru samochodu bardzo prosta. Malo formalnosci. Co najwazniejsze- firma nie pobiera kaucji a pojazd jest ubezpieczony od wszelkich ryzyk.

Translation

We had the pleasure of using this car rental company and I can recommend it with full confidence. Online booking is simple and fast. We booked a budget class A car and received a free upgrade to a class B vehicle with automatic transmission and extensive equipment. The car was practically new, in good condition and clean. The car pickup procedure is very simple. Few formalities. Most importantly, the company does not charge a deposit and the vehicle is insured against all risks.

Review photo
Review photo
Review photo
1 found this helpful
Featured Review
June 12, 2021
Original

Extremely disappointing and problematic. We have reserved a car a month in advance. Arriving at the place no one at the office. We arrived at 2pm but the office hours ended at 1pm. The reservation was made for 1.30pm. They only contacted us two hours before that they close at 1PM so onviously saying they know there is a reservation and we won't get it. Still from a nearby office we have been told that if there is a reservation someone will show up. After one hour still no one ! Impossible to join anyone by phone at any Cicar number. We are in the middle of nowhere and forced to take a cab (95EUR) to the airport to the only open office of the island ! I can't describe how terrible service that is ... and we had such a nice experience with the first rental in Tenerife.

Featured Review
March 23, 2018
Original

No staffing in office by default so opening hours are not applicable, only key drop off or pick up when reservation is made in advance.

1 found this helpful
Featured Review
★★★★★
April 17, 2017
Original

They picked me up from this place to their office in the city

Featured Review
★★★★★
July 19, 2016
Original

my favorit canarian car rental - now for more than 25 years!

★★★
Local Guide August 2, 2024
Original
No one at the counter all day and no parking space in CICAR places.
Translation
Personne au comptoir de toute la journee et pas de place de parking sur les places CICAR.
★★★★★
Local Guide February 2, 2024
Original
★★★
Local Guide December 2, 2023
Original
It was closed when we went. We called the phone and then we had to go downtown. They would have to notify the schedules
Translation
Estaba cerrado cuando fuimos. Llamamos al telefono y luego tuvimos que ir al centro. Tendrian que avisar de los horarios
★★★★★
December 2, 2023
Original
★★★★★
Local Guide December 2, 2023
Original
Local Guide December 2, 2023
Original
I booked a car online at 9:00 and when they arrived or there was no one there, I called a number that was on the wall, and they told me that if I wanted the car I had to wait until 11:00 or go to another office.
Translation
reserve por la web un coche a las 9:00 y cuando lleguen o habia nadie, llame a un numero que estaba en la pared, y me dicen que si queria el coche tenia que esperar a la 11:00 o ir a otra oficina.
December 2, 2023
Original
Return of rental: an empty counter, a telephone number that does not answer, no instructions on departure or arrival of the rental. I urgently go to the other agency in the center to get information: 30 minutes in line. With this ferry about to leave!!! Thanks to the people who gave the solution in their review: just put the key in the mailbox. And to park at the other end of the platform a priori (there are 4 spaces marked Cicar ( ) in the parking lot when arriving at the platform). Thank you Cicar for this burst of stress.
Translation
Retour de location : un comptoir vide, un numero de telephone qui ne repond pas, aucune instruction au depart ni a l arrivee de la location. Je vais en urgence a l autre agence du centre pour avoir des infos : 30 mn de queue. Avec ce ferry qui va partir!!! Merci aux personnes qui ont donne la solution dans leur avis : il suffit de mettre la cle dans la boite aux lettres. Et de se garer a l autre bout du quai a priori (il y a 4 places marquees Cicar ( ) sur le parking en arrivant sur le quai). Merci Cicar pour cette bouffee de stress.
2 helpful
★★★★★
December 2, 2023
Original
No advance payment, booking online. Highly recommended, extension is easy
1 helpful
★★★
Local Guide December 2, 2023
Original
The office is never open! When we got there, we had to call the other agency who came to support us. Complicated formalities... We left 1 hour late for the reservation. For the return, we left the keys in the mailbox
Translation
Le bureau nest jamais ouvert ! Arrives sur place, il a fallu appeler lautre agence qui est venu pour nous accompagner. Formalites compliquees.... On est parti avec 1h de retard sur la reservation. Pour la restitution, on a laisse les cles dans la boite aux lettres
★★★★
December 2, 2023
Original
CICAR office very poorly indicated when getting off the boat. In fact this one is inside the ferry terminal.. I specify this because there are no indications, we searched for 30 minutes for the office.. in vain.. even the locals did not know where it was. Otherwise, very well received by a blonde woman, who gave us clear and precise instructions. Excellent value for money, quality car (Seat Ibiza new model). All-risk insurance included and 2nd driver included! I recommend
Translation
Bureau CICAR tres mal indique en descendant du bateau. En faite celui-ci est a linterieur de la gare maritime.. Je le precise car aucunes indications, nous avons cherche pendant 30 minutes le bureau..en vain.. meme les locaux ne savaient pas ou il etait. Sinon, tres bien recu par une femme blonde, qui nous a donne des indications nettes et precises. Rapport Qualite/Prix excellent, voiture de qualite (Seat Ibiza nouveau modele). Assurance tout risque inclus et 2eme conducteur Inclus ! Je recommande
December 2, 2022
Original
★★★
Local Guide December 2, 2022
Original
★★★★★
Local Guide December 2, 2022
Original
Very convenient to leave the car and embark for Gran Canaria
Translation
Comodissimo lasciare lauto e imbarcarsi per Gran Canaria
★★★★★
Local Guide December 2, 2022
Original
If you need a car in the Canary Islands, dont hesitate. The best by far
Translation
Si necesitas un coche en Canarias no lo dudes. Los mejores con diferencia
★★★★★
December 2, 2022
Original
The armchairs very close together
Translation
Los sillones muy juntos
★★★★★
Local Guide December 2, 2022
Original
Impeccable service, good and new cars, excellent price quality. Office by reservation only
Translation
Servicio impecable buenos coches y nuevos excelente precio calidad. Oficina solo con reservas
★★★★★
Local Guide December 2, 2022
Original
Very kind and very helpful. Great prices and super super service.
★★★★
Local Guide December 2, 2022
Original
At the pier where you take the ferry to Gran Canaria, at the end of the pier where the ferry docks there is the CICAR office where you leave your car keys. Outside opening hours there is a box on the side of the counter where you can leave your keys.
Translation
Presso il molo dove si prende il traghetto per Gran Canaria, in fondo al molo dove attacca il traghetto ce lufficio della CICAR dove si lasciano le chiavi dellauto. Al di fuori degli orari di apertura ce un box sul lato del bancone dove e possibile lasciare le chiavi.
2 helpful
December 2, 2022
Original
Do not book through the Web because the schedules are not what they say. They dont give you a car nor can you leave the car at the time you want, otherwise you have to adapt to the office, instead of looking for a solution to hand over the keys, they tell you that it cant be done and they wash their hands. I reserved a car on a Saturday at 3:30 p.m. and it was to be returned on Sunday at 8:30 p.m. (since due to work reasons I couldnt come to pick it up in the morning), and if I dont call the switchboard, they wont call me that during that time they do not deliver or return the car. I dont understand anything and on top of that the person who answered the phone was impertinent. I hope they find a solution to the problem on the website or at least communicate the pick-up and return conditions.
Translation
No reserven a traves de la Web porque los horarios no son los que ponen. No te entregan coche ni puedes dejar el coche en el horario que desees, sino te tienes que adaptar a la oficina, en vez de buscar una solucion para la entrega de llaves, te dicen que no se puede y se lavan las manos. Reserve un coche un sabado a las 15:30 y era para devolucion el domingo a las 20:30 (ya que por motivos laborales no podia acudir a recogerlo por la manana), y si no llego a llamar a la centralita, no me comunican que en ese horario no entregan ni se devuelve el coche. No entiendo nada y encima la persona que atendio al telefono se puso de impertinente. Espero que busquen solucion al problema de la pagina web o al menos que comuniquen las condiciones de recogida y devolucion.
5 helpful
Local Guide December 2, 2022
Original
The comprehensive insurance thing is a bullshit like any other, they charged me 200 for a blowout. I have been working with them for many years and they are in complete decline. Its a shame, because they had never acted like vultures but now... Now I will look for a car rental that is more honest and humane with its clients
Translation
Lo del seguro a todo riesgo es una patrana como otra cualquiera me cobraron 200 por un reventon. Llevo muchos anos trabajando con ellos y estan en plena decadencia. Es una pena,porque nunca habian actuado como buitres pero ahora... Ahora buscare un renta a Car mas honesto y humano con sus clientes
★★★★★
December 2, 2021
Original
Always live well
Translation
Vicar siempre bien
Local Guide December 2, 2021
Original
Its a mailbox to put the keys in, theres no one there. It is at the end of the pier where the weapons offices
Translation
Es un buzon para meter las llaves no hay nadie. Esta al final del muelle donde las oficinas de armas
★★★★
Local Guide December 2, 2021
Original
Very good like all your offices.
Translation
Muy bien como todas sus oficinas.
1 helpful
★★★★
Local Guide December 2, 2021
Original
Small and pretty, you dont see many boats like in other docks but the ferry is worth seeing
Translation
Pequeno y bonito, no se ven muchos barcos como en otros muelles pero el ferry merece la pena verlo
Local Guide December 2, 2021
Original
Im trying to return a car, but everything is closed. There is no way to leave the key anywhere, and no one answers the phone, neither at the headquarters nor in the office.
Translation
Estoy intentando devolver un coche , pero todo esta cerrado. No hay manera de dejar la llave en ningun sitio, y nadie nos contesta al telefono, ni en la central ni en la oficina
1 helpful
December 2, 2021
Original
I have not been there
Translation
No he estado alli
★★★★
Local Guide December 2, 2021
Original
★★★★★
Local Guide December 2, 2020
Original
★★★
Local Guide December 2, 2020
Original
★★★★★
December 2, 2020
Original
★★★★★
Local Guide December 2, 2020
Original
Excellent treatment, clean cars and good functioning of the vehicle, very happy.
Translation
Excelente trato, coches impolutos y buen funcionamiento del vehiculo muy contenta.
★★★★★
December 2, 2019
Original
★★★★★
Local Guide December 2, 2019
Original
★★★★
Local Guide December 2, 2019
Original
★★★★★
Local Guide December 2, 2019
Original
★★
Local Guide December 2, 2019
Original
It doesnt have a defined schedule. It only opens when boats come. No defined timetable. Opens only on ships arrival.
1 helpful
★★★★
Local Guide December 2, 2019
Original
★★★★★
Local Guide December 2, 2019
Original
★★★★★
December 2, 2019
Original
★★★★
December 2, 2019
Original

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