AutoPlusCar in Mogan
4.0
★★★★☆
(154 reviews)
Working Hours
Monday
8:30 AM-12:30 PM
, 4:30-7 PM
Tuesday
8:30 AM-12:30 PM
, 4:30-7 PM
Wednesday
8:30 AM-12:30 PM
, 4:30-7 PM
Thursday
8:30 AM-12:30 PM
, 4:30-7 PM
Friday
8:30 AM-12:30 PM
, 4:30-7 PM
Saturday
8:30 AM-12:30 PM
Sunday
Closed
Location
Business Features
Accessibility
- Wheelchair-accessible car park
Contact Information
+34 928 82 70 55 pluscar-grancanaria.comAddress
Av. Tomas Roca Bosch, 45
35130 Mogan
Plus Code: Q7RV+Q2 Mogan, Spain
Photo Gallery
Featured
Exterior
Street View & 360deg
4.0
★★★★☆
154 reviews
Rating Distribution
5 stars
96 (62.3%)
4 stars
16 (10.4%)
3 stars
13 (8.4%)
2 stars
4 (2.6%)
1 star
25 (16.2%)
Most Mentioned
price
34
airport
27
office
11
e-mail
10
pay
9
island
7
child seats
6
tires
5
surprise
5
aug
3
Featured Review
★★★★★
June 24, 2024
Original
Easily best car rental I have ever used. Reserved a car through the website where you have a big variety of cars to choose from. You dont pay at this stage and have to wait for a confirmation or you can email/call into the office. I have paid PS100 in total for a week of vw troc with no hidden fees or extra insurance on top of it as this was all included in the price. That's PS14 a day for suv?! Bargain. Picking up the car from the office took me no more than 10 minutes and dropping off was instant. Would happily spend more money here to try some nicer cars in future.
Featured Review
★★★★★
January 3, 2024
Original
I'm always nervous when booking car hire as a lot of them have a tendency to penny pinch at every turn, however our experience with plus car was a perfect experience! Very simple and efficient pick up and drop off at the airport. Great prices and the car was just what we needed. Thanks so much!
Featured Review
★★★
October 24, 2023
Original
Reserved a Mazda 3, received a Renault Kadjar (very different car categories). The car was ok, but extremely lazy and with a high fuel consumption. Even though I've messaged them askinbg for another car, they replied back only after sending them a reminder and said that there is no availability. A very big communication gap.
Featured Review
★★★★
October 21, 2022
Original
Auto plus cars have the best deals .they are Very helpful..I do business regularly in Puerto Rico office...Miguel is in Charge of Rentals . HE is A Gentleman and So efficient and Helpful. .I can highly Recommend, Miguel and Plus Cars..I don't check with anyone else.. Pat..
Featured Review
★★★★★
August 25, 2020
Original
Very friendly staff at the pick up. Very good price for value. Car (Skoda Fabia): very clean and in good condition. Easy retour procedure and again friendly staff. We will for sure return to rent here.
Featured Review
★★★★★
February 11, 2019
Original
We booked car online and picked it up at at their office in Puerto Rico. Return at the airport. It was new car with 1500km on display. The car was in good condition and clean both inside and outside. I don't recommend Hyundai i20 to the mountain, it doesn't have much power in serpentines. I recommend car rental! No problem.
Featured Review
★★★★★
January 23, 2019
Original
Booked car online and picked it up at agreed time at their office in Puerto Rico. No hidden surprises after redelivery. The car was in good condition and clean both inside and outside. Recommended!
1 found this helpful
Featured Review
★★★★★
July 30, 2018
Original
Superb price, picked up at the airport, cleanest car we have ever had in 16 years of coming to Gran Canaria. OK, directions to the pickup place were wrong but a quick call with a well English speaking rep sorted it out. We are delighted with Plus Car and will now use them again. Definitely worth using. Plus less than the company we usually use.
1 found this helpful
★★★★★
Local Guide
November 17, 2024
Original
★★★★★
October 1, 2024
Original
Great deal and very competitive prices. Delighted with Miguels treatment and attention, he makes renting a car quick and easy! 100% recommended
Translation
Gran trato y precios muy competitivos. Encantados con el trato y la atencion de Miguel, hace que alquilar un coche sea rapido y sencillo! 100% recomendable
★
March 1, 2024
Original
Very bad reservation system, it is difficult to book a car, you book via the website, it is not known whether the car is available or not, you have to wait for a return e-mail, I sent a request at 12 and I did not receive any feedback throughout the day, very difficult to contact in the matter reservation, I do not recommend this company.
★★★★★
Local Guide
March 1, 2024
Original
Everything was very good, brand new car and well attended to by the employee.
Translation
Todo muy bien, coche a estrenar y bien atendidos por el empleado
★★★★
Local Guide
February 1, 2024
Original
★★★★
Local Guide
February 1, 2024
Original
★★★★★
January 1, 2024
Original
Nice staff. Good price! I recommend! See you next time.
★★★★★
Local Guide
December 1, 2023
Original
Very easy. No problems at all. Can only recommend this.
★★★★★
Local Guide
December 1, 2023
Original
★★
December 1, 2023
Original
Booked with PlusCar for the first time and only had stress at the airport. PlusCar is on the second parking level and does not have an office there. So you have to search first the first time. When we arrived there was no one there. He picked up a car for other customers. But that took forever. We had two small children with us. When we finally got the car, the paperwork and payment actually went pretty quickly. But then we noticed the broken tires (photo) and refused to drive off with them. He responded very nicely and got us a new car, but it still needed to be washed and cleaned. Thats how long it took. In the meantime, new customers arrived and all of them waited impatiently. In total we were busy with this for a good 2 hours before we were able to drive off in the car. The tank was also empty. The comparatively low price can no longer be justified; that really cost us nerves. The same game when passing. There were already customers waiting, no staff there. We also waited 30 minutes and called a few times. Finally we just parked the car, left the key in the car and wrote them an email. Never heard anything again! I think it was a bit of bad luck and theyre probably not that bad. But the quality of the cars wasnt exactly the best, the service is bad and the fact that they wanted to send us out with tires like that isnt that cool either.
Translation
Das erste Mal bei PlusCar gebucht und am Flughafen nur Stress gehabt. PlusCar ist auf dem zweiten Parkdeck und hat dort kein Buro. Man muss also erstmal suchen beim ersten Mal. Als wir ankamen war niemand dort. Er hat fur andere Kunden ein Auto geholt. Das dauerte aber ewig. Wir hatten zwei kleine Kinder dabei. Als wir das Auto dann endlich bekamen ging es eigentlich recht schnell mit den Unterlagen und der Bezahlung. Wir haben dann aber die kaputten Reifen bemerkt (Foto) und uns geweigert damit loszufahren. Er hat sehr nett reagiert und uns ein neues Auto besorgt, das musste jedoch erst noch gewaschen und gereinigt werden. Entsprechend lange hat's gedauert. In der Zwischenzeit kamen neue Kunden, die dann auch alle ungeduldig gewartet haben. Insgesamt waren wir damit gute 2h beschaftigt, bis wir dann mit dem Auto losfahren konnten. Zu dem war dann auch noch der Tank leer. Da ist auch der im Vergleich gunstige Preis nicht mehr zu rechtfertigen, das hat uns schon Nerven gekostet. Beim Abgeben das gleiche Spiel. Es haben schon Kunden gewartet, vom Personal niemand da. Wir haben auch 30min gewartet und ein paar Mal angerufen. Schliesslich haben wir das Auto einfach abgestellt, den Schlussel im Auto gelassen und ihnen eine Mail geschrieben. Hab nie wieder was gehort! Ich denke es war etwas Pech und soooo schlecht sind die vermutlich gar nicht. Aber die Qualitat der Wagen war nicht grad die Beste, der Service ist ubel und dass sie uns mit solchen Reifen losschicken wollten ist auch nicht so cool.
1 helpful
★★★★
December 1, 2023
Original
We rented a car for 4 days from PlusCar (Puerto Rico). The process was uncomplicated, the car modern and comfortable. Thank you for the good service.
★★★★
Local Guide
December 1, 2023
Original
Car in perfect condition and good service
Translation
Coche en perfecto estado y buena atencion
★
December 1, 2023
Original
They are not trustworthy, they are the cheapest but then they charge you whatever they want for supposed damages, they are pirates! 350 they charge you!
★★★★★
Local Guide
December 1, 2023
Original
Best prices ! Good value for money ! Cars are good ! No hidden costs! Service was allways good and timetables are allways been correct!
★★★
Local Guide
December 1, 2023
Original
We rent a car according to what we pay. We booked a polo or similar and they gave us a C3. When you get off the plane there is no office, you have to go out to the parking lot and look for the meeting point, following the instructions sent at the time of booking. We requested a baby seat that we had to assemble ourselves. The person responsible was there and did not offer us any type of help, what he told us was that the chair already had the instructions on the side. They left our car without water in the windshield wiper and they do not have a full/full policy, we already knew this but it is somewhat impractical.
Translation
Alquilamos un coche acorde a lo que pagamos. Reservamos un polo o similar y nos dieron un C3. Al bajar del avion no hay ninguna oficina, hay que salir al aparcamiento y buscar el punto de encuentro, siguiendo las instrucciones que envian en el momento de la reserva. Nosotros solicitamos una silla de bebe que tuvimos que montar nosotros mismos. La persona responsable estaba alli y no nos ofrecio ningun tipo de ayuda, lo que nos dijo es que la silla ya tenia las instrucciones en el lateral. Nos dejaron el coche sin agua en el limpia parabrisas y no tienen politica lleno/lleno, ya lo sabiamos pero es algo poco practico.
★★★★★
Local Guide
December 1, 2023
Original
Cheap and easy to rent a car
Translation
Edullinen ja helppo vuokrata auto
★
December 1, 2022
Original
Very rude hag in the office.
★★★★★
Local Guide
December 1, 2022
Original
★
Local Guide
December 1, 2022
Original
Very expensive and bad service they make you wait an hour at the airport
Translation
Muy caro y mal servicio te hacen esperar una hora en el aeropuerto
★
Local Guide
December 1, 2022
Original
★★★
Local Guide
December 1, 2022
Original
What can you say? Average! Price is cheap. But the agent wasnt there at the airport. Called, she then came and discovered: You dont have our car. It wasnt on the list. Luckily we had the confirmation email with us. They went out and got a replacement. We had the car 110 minutes after the ordered time. We stood in the parking lot with 4 children for so long - there is no office space. It was a Mercedes Vito - 16,000 km over the required service, tank empty (there had to be 2 liters left in it - I used to have this car myself and know the display), without a windshield wiper at the rear and the additional battery had malfunctioned. But what do you want to do if youre standing there with 4 children and need a large car? Unfortunately, we didnt hear a sorry from the agent either. When asked, she only said, She cant give a discount for waiting, otherwise that only works by filling the tank, but unfortunately not here because the car is completely empty and we have to fill up IMMEDIATELY. Class! We were annoyed, took the car and drove us 800 km through the island and over the big mountains for a week. Since the car worked quite well in the end and the price was good, you still get 3 stars. But you also have to repair the technology and work on the service. The quality of the Mercedes was better than your quality.
Translation
Was soll man sagen? Durchschnitt! Preis ist gunstig. Am Flughafen war die Agentin aber erst nicht da. Angerufen, sie kam dann und stellte fest: Sie haben unser Auto nicht. Es stand nicht auf der Liste. Zum Gluck hatten wir die Mail mit der Bestatigung dabei. Sie fuhren los und holten einen Ersatz. 110 Minuten nach der bestellten Zeit hatten wir dann das Auto. So lange standen wir mit 4 Kindern auf dem Parkplatz - einen Buroraum gibt es nicht. Es war ein Mercedes Vito - 16.000 km uber dem notwendigen Service, Tank leer (es mussten noch 2 Liter drin sein - ich hatte selbst mal dieses Auto und kenne die Anzeige), ohne Scheibenwischer am Heck und die Zusatzbatterie hatte eine Fehlfunktion. Aber was willst du machen, wenn du dort mit 4 Kindern stehst und einen Grossraumwagen benotigst? Ein Entschuldigung der Agentin haben wir leider auch nicht gehort. Sie sagte nur auf Nachfrage Rabatt fur das Warten kann sie nicht geben, das geht sonst nur uber die Tankfullung, aber hier leider nicht, da das Auto komplett leer ist und wir SOFORT tanken mussen. Klasse! Wir haben uns geargert, das Auto genommen und es hat uns 1 Woche in 800 km durch die Insel und uber die grossen Berge gefahren. Da das Auto am Ende noch ganz gut funktioniert hat und der Preis gut war, bekommt ihr noch 3 Sterne. Aber ihr musst die Technik auch reparieren und am Service arbeiten. Die Qualitat des Mercedes war besser als eure Qualitat.
★
December 1, 2022
Original
Gran Canaria Only after asking did we receive an answer to our booking request. There was only one car available in our class. I accepted the offer and asked to take out the back row of seats. The email was confirmed. There is no counter at the airport, everything is handled in the parking lot. Although there appeared to be multiple bookings at the same time, there was only one member of staff available to process them; two women had to fetch each car first. After an hour and a half of waiting, we received a vehicle that was completely damaged. But what was even worse was that the inside of the car had not been cleaned (dusty, covered in fingerprints, the windshield was smeared with marks from GPS mounts, there was even candy paper in the side compartment) and this was in times of a pandemic in which the vehicles even had to be disinfected. Removing the rear seats was refused (was possible on other Canaries). Even before we could complain about the damage and pollution, suddenly no one was there anymore. PlusCar was slightly cheaper than other providers.
Translation
Gran Canaria Erst nach Nachfrage bekamen wir Antwort auf unsere Buchungsanfrage. In unserer Klasse war nur ein Auto verfugbar. Ich habe das Angebot angenommen und gebeten, die hintere Sitzreihe raus zu nehmen. Das Mail wurde bestatigt. Am Flughafen gibt es keinen Schalter, alles wird auf dem Parkplatz abgewickelt. Obwohl es anscheinend mehrere Buchungen zur selben Zeit gab, war nur ein Mitarbeiter zur Abwicklung vorhanden, 2 Frauen mussten jedes Auto erst herbeiholen. Nach eineinhalb Stunden Wartezeit bekamen wir ein Fahrzeug, welches rundherum beschadigt war. Noch schlimmer aber war, dass das Auto innen nicht gereinigt war (verstaubt, mit Fingerabdrucken uberseht, verschmierte Windschutzscheibe mit Abdrucken von Navihalterungen, sogar Zuckerlpapier befand sich noch im Seitenfach) und das in Zeiten einer Pandemie, in der die Fahrzeuge sogar desinfiziert sein mussten. Das Herausnehmen der hinteren Sitze wurde verweigert (war auf anderen Kanaren moglich). Noch bevor wir die Schaden und Verschmutzung beanstanden konnten, war plotzlich niemand mehr anwesend. PlusCar war etwas billiger als andere Anbieter.
1 helpful
★★★★★
Local Guide
December 1, 2022
Original
★★★★★
Local Guide
December 1, 2022
Original
The price for a car rent was really cheap. Almost half cheaper than in another places in the City. Very good service.
★★★★
Local Guide
December 1, 2022
Original
★★★★
Local Guide
December 1, 2022
Original
★★★★★
Local Guide
December 1, 2022
Original
★★★★★
December 1, 2022
Original
Totally recommendable, no fuss excellent service, competitive prices, I will certainly come back.
★
December 1, 2021
Original
Theres no way I would repeat the experience with this company again!! First of all, when we got to the meeting place there was no one there and we had to wait a long time for a girl to come. Comment that they do not have a physical office, so they do the paddling inside a Fiat Panda (very tacky...). On the other hand, when we made the reservation, we indicated that we needed a child seat, in fact we indicated it again before they brought us the car, but what was our surprise that when they finally delivered the vehicle to us (it took more than an hour to deliver it), the seat was not in the car, so we again had to wait for them to finally bring it to us. When we finally managed to get the seat, they rushed us saying that they had to go get other cars... and all by asking if they would install the seat for us, to our surprise the answer was NO, WE SHOULD PUT IT ON OURSELVES THEMSELVES WITHOUT EXPLAINING ABSOLUTELY ANYTHING TO US! It was a very basic chair and we sincerely doubted even its safety... On the other hand, they told us that they were going to give us a better car than the one we had requested, but what they did not tell us was that the rear doors (it was a 7-seater Volkswagen Caddy) did not work correctly, so there were times that we couldnt even open the doors... it cost us the same life to open it, in fact they couldnt even open it before handing it over... In short, a very bad experience, it is the second time we go to this island and if we return we will not be crazy to hire the services of this company again. BETTER PAY A LITTLE MORE MONEY BUT DRIVE SAFELY AND PEACE OF MIND!
Translation
!!Ni loca volveria a repetir experiencia con esta empresa!!. En primer lugar cuando llegamos al sitio de encuentro no habia nadie alli y tuvimos que esperar bastante tiempo hasta que viniera una chica. Comentar que no tienen oficina fisica, por lo que el papaleo te lo hacen dentro de un Fiat Panda (cutrisimo...). Por otro lado, cuando hicimos la reserva, indicamos que necesitabamos una silleta de nino, es mas lo volvimos a indicar antes de que nos trajeran el coche, pero cual fue nuestra sorpresa que cuando finalmente nos entregaron el vehiculo (tardaron mas de una hora en entregarlo), la silleta no estaba en el coche, por lo que nuevamente tuvimos que esperar a que finalmente nos la trajeran. Cuando por fin conseguimos tener la silla, nos meten prisa diciendo que tenian que ir a por otros coches... y todo por preguntar si la silleta nos la montaban ellos, que para nuestra sorpresa la respuesta fue que !NO, QUE DEBIAMOS PONERLA NOSOTROS MISMOS SIN EXPLICARNOS ABSOLUTAMENTE NADA!. Se trataba de una silla demasiado basica y que sinceramente dudamos hasta de su seguridad... Por otro lado, nos comentaron que nos iban a dar un coche mejor del que habiamos solicitado, pero lo que no nos comentaron es que las puertas traseras (se trataba de un Volkswagen caddy de 7 plazas) no funcionaban correctamente, por lo que habia ocasiones que no pudimos ni abrir las puertas... nos costaba la misma vida abrirla, de hecho ellos mimos antes de entregarla no pudieron... En fin, malisima experiencia, es la segunda vez que vamos a esta isla y si volvemos ni locos volvemos a contratar los servicios de esta empresa. MEJOR PAGAR ALGO MAS DE DINERO PERO !CONDUCIR CON SEGURIDAD Y TRANQUILIDAD!
1 helpful
★★★★★
December 1, 2021
Original
They behaved very well and quickly, our rented car broke down and they exchanged it for us immediately and for a better one. Thank you.
Translation
Se portaron muy bien y rapido, se nos estropeo el coche alquilado y nos lo cambiaron enseguida y por uno mejor. Gracias.
★★★★★
December 1, 2021
Original
