Enterprise Rent-A-Car in Mill Valley

4.4
★★★★☆
(140 reviews)

Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Mill Valley. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.

Working Hours

Sunday Closed
Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed

Location

Business Features

From the business
  • Identifies as women-owned
Highlights
  • Active military discounts
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+1 415-384-0566 enterprise.com

Address

35 Reed Blvd

94941 Mill Valley

Plus Code: WF2P+57 Mill Valley, California, USA

Photo Gallery

Featured

Featured

By owner

By owner

Street View & 360deg

Street View & 360deg

4.4
★★★★☆
140 reviews

Rating Distribution

5 stars
111 (79.3%)
4 stars
8 (5.7%)
3 stars
4 (2.9%)
2 stars
4 (2.9%)
1 star
13 (9.3%)

Most Mentioned

team 10 price 7 call 5 pick up 5 job 3 efficient 3 area 3 manager 3 strawberry 2 quotes 2
Featured Review
★★★★★
November 23, 2024
Original

Good people that get you in a car and on your way

1 found this helpful
Featured Review
★★★★★
November 4, 2024
Original

Great experience. Rented SUV for three days. It was there on time. Friendly easy and courteous check in for the vehicle and same on the return. Good quality business.

Featured Review
★★★★★
October 29, 2024
Original

I recently rented a car from the Mill Valley location due to transmission issues with my own vehicle, and I was blown away by the exceptional service from Matthew and Nate! They exceeded expectations in every way. From the moment I walked in, Matthew and Nate made me feel welcome. They efficiently handled the rental process and clearly explained every detail and were friendly along the way. Thank you, Matthew and Nate, for your hard work and dedication!

Featured Review
★★★★★
August 5, 2024
Original

Picked up rental in Mill Valley, CA on July 29, 2024. Nathan Cable was Outstanding in his careful attention to my needs. WOW! He's the Best. When the car's tire pressure warning light came on & I drove back to 35 Reed he immediately checked all tires. Then when I returned car on Aug. 2 & I told Nathan about several problems with the Nissan Altima and I was unhappy with the car -Again, he was quick to offer me a partial refund and a future 15% discount for my next rental. Also, Nicole at same location was very helpful and gave me a drive to my airporter bus on Aug. 2. Cheerful & Great Customer Service. These people deserve Applause & Appreciation.

Featured Review
March 21, 2024
Original

This is a highly unethical company. They fabricate charges, contradict rates and quotes and flat out lie to customers. Very rude, unprofessional employees.my ring was stolen out of my personal belongings in the car. Louise billed my card and did not disclose it. She then attempted to bill more the same day. The charge is disputed with Visa Corporate. When ai refused she screamed " I'll put a lien on you " Stay far away from this business. Illegal, unethical acts.

Featured Review
★★★★★
January 24, 2024
Original

Great experience renting a car here, car was nice and clean and they checked in during the rental to make sure everything was good! Will definitely be back next time I need to rent a car.

Review photo
Review photo
Featured Review
★★★★★
May 24, 2023
Original

Jason and Brianna are the best in customer service and reliability. I rent with them every year and have never had a problem. Super people. Great location. Wonderful service! I would not even consider going anywhere else for my rental car.

Featured Review
★★★★★
December 22, 2022
Original

Great pick up experience here. Jason could not have been more pleasant to work with. I saw him expertly handle a difficult customer directly in front of me who didn't want her full size car that she had contracted for so he gave her an SUV instead even though she had not paid for it. He was quick and efficient with me. I could not imagine an employee doing a better job.

★★★★★
February 1, 2024
Original
Professional, prompt, friendly service! The team went above and beyond to cater for my car rental needs. I highly recommend Mill Valley Enterprise Rent-A-Car!
★★★★★
December 1, 2023
Original
Fast, efficient, and friendly
★★★★★
December 1, 2023
Original
Super quick and easy. Very friendly crew at the Strawberry Mill Valley spot
★★★★★
December 1, 2023
Original
The customer service here is excellent. They go above and beyond to help you out.
★★★★★
December 1, 2023
Original
Needed car on Dec 25th 2022 when SWA cancelled all flights . Drove to San Diego. Great car. Worked out easy and with less anxiety than airport.
★★★★★
December 1, 2023
Original
Conveniently located and excellent service!
★★★★★
Local Guide December 1, 2023
Original
Always friendly staff
Local Guide December 1, 2023
Original
Overpriced
★★★★★
Local Guide December 1, 2023
Original
Service was good and I got a nice clean car. Thanks to Brianna and whole team.
★★★★
December 1, 2023
Original
We have rented cars at the Mill Valley location for four years. Staff is pleasant. This year, the car we received had a maintenance required light which we noticed the first day. This has never happened before. We drove it less than we would have wished as we were concerned.
★★★★★
Local Guide December 1, 2023
Original
Great pick up and drop off service and found the staff to be very helpful.
★★★
December 1, 2023
Original
Not open on weekends was a real downer. Not very open to supporting the customer. I have used enterprise for more than 20 years, but never again!
★★★★★
December 1, 2023
Original
★★★★★
December 1, 2023
Original
Strawberry location is great. Hassle-free. Maddie is friendly and efficient. They were able to give me what I needed with very little notice. Trustworthy and fair.
★★★★★
December 1, 2023
Original
Exceptional service. Nadia accommodated us with a car at the last minute and paid for our uber fare back to our hotel upon returning the vehicle. Highly recommended.
★★★★★
December 1, 2023
Original
★★★★★
December 1, 2023
Original
Great customer service. Love that Enterprise checks in with you throughly your rental to ensure all is going well with the car and your rental experience.
★★
Local Guide December 1, 2022
Original
Even during a confirmation phone call they couldnt tell us they wouldnt rent us a car without a valid California drivers license, made us Uber a half hour to them to get denied and have to Uber a half hour back to our hotel, I called several times making sure this reservation was a sure thing and they waited till we were there to make sure it was a hell no.... dont trust!!
Local Guide December 1, 2022
Original
I had a corporate reservation via my wife s company and I was called twice to prove my corp account. We had a corporate event in Tahoe and they then cancelled my reservation. Henry seems more self-serving as management then making the customer happy. Very poor. We booked Hertz with the corporate acct and got the car we needed (SUV).
★★★★★
December 1, 2022
Original
Enterprise Rent-A-Car is my go-to whenever I need a car and wherever I am in the world. The employees are friendly, always find solutions and consistently provide the best customer service possible. Dont think twice when it comes to car rentals. Go Enterprise.
★★★★★
Local Guide December 1, 2022
Original
★★★★★
December 1, 2022
Original
Adam was exceptional from start to finish. I picked up the rental car on Friday and dropped it off on Monday. Adam ensured that my pick-up and delivery was as smooth as butter. Cannot recommend this location enough.
★★★★★
Local Guide December 1, 2022
Original
December 1, 2022
Original
Very expensive and rude!!! Called to get quotes and the representative was rude and obnoxious. Definitely they need some training in their customer service!
★★★★★
Local Guide December 1, 2022
Original
It was great.Jason was very friendly, and the service was exceptional. Thanks.
★★★★
Local Guide December 1, 2022
Original
Always friendly staff. Unfortunately, they have a small selection of cars to pick from.
★★★★
Local Guide December 1, 2022
Original
★★★★★
Local Guide December 1, 2021
Original
This is a small but efficient Enterprise location. Responsive customer service and easy to get on the phone. The convenience of a ride to and from home (only offered by Enterprise) makes this my go-to car rental.
★★★★★
Local Guide December 1, 2021
Original
★★★★★
Local Guide December 1, 2021
Original
★★★★★
December 1, 2021
Original
December 1, 2021
Original
★★★★★
December 1, 2021
Original
★★★★★
December 1, 2021
Original
Stayed in Mill Valley an rented car from Reed Blvd. location. Great customer service from Henry, very pleasant experience. Will rent from here again in the future.
1 helpful
★★★★★
December 1, 2021
Original
★★★★★
December 1, 2021
Original
Great service, friendly and wonderful staff. They are the best of the Enterprise car rental offices!