Yucatan Vacations Car Rental in Merida

4.9
★★★★★
(233 reviews)

A traves de la oferta de Property Management, Real Estate y renta de casas de playa, en Yucatan Vacations Car Rental hemos conocido a miles de personas que han contratado nuestros servicios a lo largo de mas de 16 anos. Muchas de ellas ahora son amig@s que nos califican como una empresa honesta, con colaboradores atentos y tarifas asequibles. Queremos seguir cosechando ese tipo de relaciones y crecer junto con Merida, Yucatan y la peninsula.

Working Hours

Sunday 9 AM-5 PM
Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-6 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+52 999 920 0775 yucatanvacations.com

Address

Hotel Fiesta Americana, Depto 62A, Calle 56-A #451

97000 Merida

Plus Code: X9PJ+FC Merida, Yucatan, Mexico

Photo Gallery

Featured

Featured

Exterior

Exterior

By owner

By owner

Videos

Videos

Street View & 360deg

Street View & 360deg

4.9
★★★★★
233 reviews

Rating Distribution

5 stars
224 (96.1%)
4 stars
2 (0.9%)
3 stars
2 (0.9%)
2 stars
3 (1.3%)
1 star
2 (0.9%)

Most Mentioned

price 85 insurance 19 airport 17 cart 15 states 11 contract 10 team 6 efficiency 6 fees 6 fee 5
Featured Review
★★★★★
November 4, 2024
Original

We've rented a car for five days without any problems. The rules are clear and stuff is helpful. I recommend their service.

Featured Review
★★★★★
October 30, 2024
Original

Renting a car with them was super easy. I emailed with Diego, put a small deposit down and he and Luis met us at the airport terminal with the car. They gave us the option to either drive and meet them at the airport or drop the car off at their office and then take us. Definitely would rent from them again!

Featured Review
★★★★★
October 21, 2024
Original

I had a wonderful experience when booking a car through Yucatan Vacations in Merida. I communicated with Diego via email before arriving and he was able to accomodate me on short notice. Diego ensured that I remained with the same vehicle and when I ended up staying in Merida for almost an entire week extra, he was able to honor my previous rate. I have rented vehicles in Mexico but this was by far the best experience I've had, from a seamless reservation process, to the very kind gentlemen at the establishment. I will definitely be using this service again as they offer the best prices and are an honest and trustworthy company. One more thing I should mention is that the required insurance (required by all car rental agencies in Mexico) is built into the price that is quoted for you, so that there is no surprise fees or additional costs when you receive your final bill.

Featured Review
★★★★★
October 4, 2024
Original

Wonderful service provided by Luis and the team! Fair price and great vehicle so we were very happy!

Featured Review
★★★★★
September 4, 2024
Original

I had a great experience renting a car here. I talked to Miguel who was extremely helpful and made the experience effortless. The price was very competitive compared to others for the same service (if not better). I would totally recommend.

Featured Review
★★★★★
June 2, 2024
Original

I moved to Merida, Yucatan two years ago and needed to rent a car to gain mobility and independence. After extensive research, I chose Yucatan Vacations Car Rental, and it turned out to be one of the best decisions I've made. From the very first email, the team at Yucatan Vacations Car Rental stood out with their prompt, flexible, and helpful service. Their exceptional customer care, a rarity in the industry, was a key factor in my decision. What started as a three-month rental extended to over a year (a year and 19 days) thanks to their unique and outstanding support. Diego, Luis, and Miguel were always there for us. Their superb customer skills and dedication were evident in every interaction. Whether it was a visit to the office in Merida or a phone call, they always went above and beyond to ensure we had a fantastic experience. Their friendliness and dedication turned our rental experience into a friendship, making it truly hard to say goodbye when our contract ended. Diego's professionalism and efficiency were evident in every interaction. He ensured all our needs were met and handled all the details seamlessly. Luis and Miguel, always welcoming and attentive, made our visits to the Merida office a pleasure. Their combined efforts created a hassle-free and enjoyable rental experience and exemplified their commitment to providing top-notch service and exceeding customer expectations. If you're looking for a car rental agency in Yucatan, I highly recommend Yucatan Vacations Car Rental. The team, especially Diego, Luis, and Miguel, will ensure you have a fantastic experience. Thank you for the outstanding service, my friends!

Featured Review
★★★★★
August 18, 2021
Original

GREAT SERVICE! we passed on few different rentals, where they tried to scam us, and in the end we found this one. And it was it! The owner took deposit in cash, as we didn't have the credit card, the cars are fully insured and he even showed us few scratches we didn't notice, so we could take the photos before we rented. It's a European level of service and trusted rental company.

Review photo
Review photo
Featured Review
★★★★★
July 1, 2021
Original

Excellent customer service! If you are looking for a stress-free rental experience then this is the place! We stayed in Merida for one month and from pick-up to drop-off the staff at Yucatan Vacations was courteous and knowledgeable and made sure that the rental experience was as transparent and easy as possible. Not to mention their flexibility and the one-on-one customer service that you will not find with the national chains. We will definitely be renting from them on our next trip to Yucatan. Gracias, Luis y Miguel!

Review photo
★★★★★
November 24, 2024
Original
We rented a car for a week with Yucatan Vacations and were very happy with the service. Initially, we wanted to rent a car from an international rental agency. However, according to numerous Google reviews as well as friends who have rented cars with these international agencies, additional mandatory costs (insurance or deposits) were charged when picking up the vehicle. We therefore chose to rent a car with the Yucatan Vacations agency. Everything went very well, there were no hidden costs, contacts with people at the agency were very professional (and in English if necessary) and the managers showed flexibility and availability. The price/quality ratio is also very good. Please note, however, that full coverage does not include insurance in the event of theft of business from the car, as may be the case with other agencies. We highly recommend this agency!
Translation
Nous avons loue une voiture pour une semaine avec Yucatan Vacations et avons ete tres satisfaits du service. Initialement, nous voulions louer une voiture d une agence de location internationale. Cependant, selon de nombreux avis Google ainsi que des amis ayant loue des voitures avec ces agences internationales, des couts supplementaires obligatoires (assurances ou cautions) etaient factures lors de la prise du vehicule. Nous avons donc fait le choix de louer une voiture avec l agence Yucatan Vacations. Tout s est tres bien passe, il n y avait pas de frais caches, les contacts avec les personnes de l agence etaient tres professionnels (et en anglais si besoin) et les responsables ont fait preuve de flexibilite et de disponibilite. Le rapport qualite/prix est en outre tres bon. Attention neanmoins, le << full coverage >> ne comprend pas une assurance en cas de vol d affaires dans la voiture, comme cela peut etre le cas dans d autres agences. Nous recommandons vivement cette agence !
★★★★★
Local Guide November 10, 2024
Original
Everything went very well, Miguel is super pleasant and explains the conditions well. No scams, no hidden fees, go there with your eyes closed!
Translation
Tout s est tres bien passe, miguel est super agreable et explique bien les conditions. Pas d arnaques , pas de frais cache allez y les yeux fermes !
★★★★★
November 1, 2024
Original
Great service. Very trustworthy. It was our first time renting and we will definitely be back.
★★★★★
October 1, 2024
Original
If you come to Merida and want to rent a car, this is truly your best option. Fair and REAL prices; no secret rates. The car was in perfect condition, almost like new, and Luiss attention was excellent; very friendly and helpful
Translation
Si vienen a Merida y quieren rentar un carro, de verdad esta es su mejor opcion. Precios justos y REALES; nada de tarifas secretas. El carro en perfecto estado, casi como nuevo y la atencion de Luis fue excelente; muy amable y servicial
★★★★★
October 1, 2024
Original
They gave us all the facilities to make our stay in Yucatan more comfortable. Excellent service, the unit as described to us and Luis was attentive to us at all times.
Translation
Nos dieron todas las facilidades para hacer mas comoda nuestra estancia en Yucatan. Execelente servicio, la unidad tal como se nos describio y Luis estuvo al pendiente de nosotros en todo momento.
★★★★★
October 1, 2024
Original
Excellent service! They are very friendly, very transparent, the cars are almost new, clean and do not have misleading clauses, it is definitely highly recommended to rent a car with them.
Translation
Excelente servicio! Son muy amables, muy transparentes, los autos estan casi nuevos, limpios y no tienen clausulas enganosas, definitivamente muy recomendable rentar auto con ellos.
★★★★★
October 1, 2024
Original
Excellent treatment and availability of vehicles. It is the most competent price you will find in Yucatan! Luis and the team are very good at advising you and explaining about the available vehicles, destinations and safe routes. Additionally, when leaving the vehicle, the airport transportation service is offered for an additional cost, which is even lower than the airport service. Without a doubt the best option for rent here in Merida, Yucatan.
Translation
Excelente trato y disponibilidad de vehiculos. Es el precio mas competente que encontraran en Yucatan! Luis y el equipo son muy buenos asesorandote y explicando acerca de los vehiculos disponibles, destinos y rutas seguras. Ademas al dejar el vehiculo se ofrece el servicio de transporte al aeropuerto por un costo adicional, que incluso es menor al servicio del aeropuerto. Sin duda la mejor opcion para renta aqui en Merida, Yucatan.
★★★★★
Local Guide October 1, 2024
Original
We rented a small car to move around Yucatan for a week (two people) and all that remains to say is excellent service. The unit we had was a recent model, without details of any kind. The rental process was very fast, the rates they offer are very good, Luis answered all our questions and the best thing is that when we delivered the car they also had the service of transporting us to the airport. Without a doubt on another occasion we would rent here again.
Translation
Rentamos un carro pequeno para movernos en Yucatan durante una semana (dos personas) y no queda mas que decir que excelente servicio. La unidad que nos toco era de modelo reciente, sin detalles de ningun tipo. El proceso de renta fue muy rapido, las tarifas que manejan son muy buenas, Luis resolvio todas nuestras dudas y lo mejor es que al entregar el carro tambien tenian el servicio de trasladarnos al aeropuerto. Sin duda en otra ocasion rentariamos nuevamente aqui.
★★★★★
October 1, 2024
Original
The attention was very good. I really liked that you dont have to haggle over the price of the cars or the insurance you take out like in other car rental agencies and the final price was the best I found. The car was clean, in excellent condition. I would definitely return. Car delivery is very fast.
Translation
La atencion fue muy buena. Me gusto mucho que no tienes que regatear el precio de los autos o los seguros que contratas como en otras agencias de renta de auto y el precio final fue el mejor que encontre. El auto estaba limpio, en excelentes condiciones. Sin duda volveria. La entrega del auto es muy rapida.
★★★★★
October 1, 2024
Original
Excellent place to rent a car, fair prices, they gave us very good service, very transparent regarding the entire process, they attended to us very quickly, in 30 minutes we already had the car, vehicle in very good condition, full tank and clean car, new intern unit that moved us without any problem for three days to see part of Merida, when we delivered the unit they released the TDC deposit and in my case it was reflected immediately (Santander), without a doubt I will rent in this place again.
Translation
Excelente lugar para renta de autos, precios justos, nos brindaron muy buena atencion, muy transparentes en cuanto a todo el proceso, nos atendieron muy rapido, en 30 minutos ya teniamos el auto, vehiculo en muy buenas condiciones, tanque lleno y carro limpio, unidad practicante nueva que nos movio sin ningun problema por tres dias para conocer parte de Merida, cuando entregamos la unidad nos liberaron el deposito de la TDC y en mi caso se vio reflejado inmediatamente (Santander), sin duda vuelvo a rentar en este lugar.
★★★★★
October 1, 2024
Original
Very good option to rent a car, clear, fast and attentive. Thank you very much Luis.
Translation
Muy buena opcion para rentar un auto, claros, rapidos y atentos. Muchas gracias Luis.
★★★★★
August 1, 2024
Original
Total friendliness from the moment you request information, the process for renting the vehicles is quick and they are delivered in good condition. I had an accident with a vehicle and they supported me at all times. 100% recommended.
Translation
Total amabilidad desde que uno solicita informacion, el tramite para la renta de los vehiculos es rapido y son entregados en buenas condiciones. Tuve un siniestro con un vehiculo y me apoyaron en todo momento. 100% recomendados.
★★★★★
August 1, 2024
Original
I recommend it 100%, they have good prices and are very transparent, what they quoted me was what I paid! If you have any questions they respond promptly, generally very good service!
Translation
Lo recomiendo al 100% , tienen buenos precios y son muy transparentes, lo que me cotizaron fue lo que pague! Si tienes cualquier duda te responden con prontitud, en general muy buena atencion!
★★★★★
August 1, 2024
Original
I highly recommend it since we liked the efficiency and speed of delivery and return of the car, it was very fast! Comfortable and all-inclusive vehicle! We had a great time and it helped us a lot to visit many places! Very friendly staff! I would definitely choose them again!
Translation
Lo recomiendo ampliamente ya que nos gusto la eficiencia y rapidez de entrega y devolucion del auto, fue muy rapido! Vehiculo comodo y todo incluido! La pasamos muy bien y nos ayudo mucho a visitar muchos lugares! Muy amable el personal! Definitivamente volveria a escogerlos!
★★★★★
August 1, 2024
Original
Everything was very good, the service was very good, the people are very friendly and they solve everything for you, they also explain everything very well and they give you the car as you need it. Very good service and even though they only have one office it is worth going.
Translation
Todo estuvo muy bien, el servicio estuvo muy bien las personas son muy amables y te resuelven todo, tambien te explican todo muy bien y te dan el coche a como tu lo necesites. Muy bien servicio y aunque solo tengan una oficina si vale la pena ir.
★★★★★
Local Guide August 1, 2024
Original
Excellent customer service. The guys who serve here are very friendly. Also, very important, transparent rates; without extra charges or that appear out of nowhere!! From the first contact they explained what the rate consisted of and it was very clear to us everything it included. Definitely one of the best experiences we have had with car rental agencies. The car we rented was in excellent condition, very practical for a family vacation.
Translation
Excelente atencion al cliente. Muy amables los chicos que atienden aqui. Tambien, muy importante, !!tarifas transparentes; sin cargos extras o que aparecen de la nada!! Desde el primer contacto explicaron en que consiste la tarifa y nos quedo muy claro todo lo que incluia. Definitivamente una de las mejores experiencias que hemos tenido con agencias de renta de automoviles. El auto que rentamos en excelentes condiciones, muy practico para vacacionar en familia.
July 1, 2024
Original
Terrible experience, the vehicle was super dirty, the spare tire was super worn, it had no cleaning fluid and the hoses were leaking. I admit that the rental process is fast and the prices are very competitive but the condition of the vehicle, at least in what they offered me, was a latent risk.
Translation
Pesima experiencia, el vehiculo estaba super sucio, la llanta de refaccion super desgastada, no tenia liquido limpiador y las mangueras tenian fuga. Admito que el proceso de renta es rapido y los precios son muy competitivos pero la condicion del vehiculo, al menos en lo que me ofrcieron era un riesgo latente
1 helpful
★★★★★
Local Guide June 1, 2024
Original
Excellent service, affordable prices and cars in very good condition. I highly recommend them...!!!
Translation
Excelente servicio, precios accesibles y autos en muy buen estado. Los recomiendo ampliamente...!!!
★★★★
Local Guide May 1, 2024
Original
★★★★★
May 1, 2024
Original
Simple and fast car rental and delivery process, as well as fair prices. The car was in good and clean condition, with no hidden charges, the withheld balance was released in a timely manner. I definitely recommend them and would rent with them again.
Translation
Proceso para la renta y entrega del auto sencilla y rapida, ademas de precios justos. El auto en buen estado y limpio, sin cargos ocultos, el saldo retenido fue liberado en tiempo y forma. Sin duda los recomiendo y volveria a rentar con ellos.
★★
May 1, 2024
Original
Car was clean and worked well Car was given to us with nowhere near a full tank of fuel, when the car was returned with a full tank of fuel as requested they said they would not return any cost of the fuel but they did say that if the car had been returned with less fuel they would have charged me for that

Similar Car Rentals in Merida