W car rental and service in Merida

3.9
★★★★☆
(20 reviews)

Working Hours

Sunday Open 24 hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours

Location

Business Features

Accessibility
  • Wheelchair-accessible entrance

Contact Information

+52 999 163 5302 wcarrental.com

Address

C. 32 308

97255 Merida

Plus Code: W8MJ+VX Merida, Yucatan, Mexico

Photo Gallery

Featured

Featured

Street View & 360deg

Street View & 360deg

3.9
★★★★☆
20 reviews

Rating Distribution

5 stars
12 (60.0%)
4 stars
2 (10.0%)
3 stars
2 (10.0%)
2 stars
0 (0.0%)
1 star
4 (20.0%)

Most Mentioned

price 5 airport 2
Featured Review
October 21, 2024
Original

Se me hace una falta de respeto cotizar que te digan que esta autorizado y por la apariencia de nosotros (tatuajes) no nos quisieron rentar se acercaron tres personas mas a cuestionar donde trabaja mi esposo que no le iban a rentar a RATAS QUE CONOCEN ALAS RATAS Y NO QUERIAN DEVOLVER EL DEPOSITO QUE YA SE HABIA HECHO SUS OTRAS SUCURSALES QUE ELLOS MENCIONAN QUE COTIZAMOS. OS INFORMARON QUE NO RENTAN A LOCALES NOSOTROS yo anthia Ruiz mi esposo y mis 3 hijos necesitamos trasladarnos a Cancun por asunto de papeles legales de una cita para unos documentos que necesitamos hacer y nos negaron a pesar de que ellos mismos ya nos habian autorizado la entrega de un auto ahora PERDIMOS EL DIA Y LA CITA EN CANCUN POR QUE ESTAS RENTADORAS NOS TACHAN DE RATAS Y QUE LES QUEREMOS ROBAR SU AUTO AUN DANTO LOS REQUISITOS QUE NOS PIDIERON que feo que hagan ese tipo de cosas y nos hayan hecho perder el tiempo diciendonos que si y despues decirnos ratas y querer intimidar con 3 personas mas para no querernos dar el anticipo de $5,000 pesos

Translation

It is disrespectful to me to quote that they tell you that it is authorized and because of the appearance of us (tattoos) they did not want to rent us, three more people came up to question where my husband works that they were not going to rent to RATS WHO KNOW RATS AND THEY DID NOT WANT TO RETURN THE DEPOSIT THAT HAD ALREADY BEEN MADE BY THEIR OTHER BRANCHES THAT THEY MENTION THAT WE QUOTED. THEY INFORMED YOU THAT THEY DO NOT RENT TO LOCAL US, me, Anthia Ruiz, my husband and my 3 children need to move to Cancun due to legal paperwork for an appointment for some documents that we need to make and they denied us even though they themselves had already authorized the delivery. of a car now WE LOST THE DAY AND THE APPOINTMENT IN CANCUN BECAUSE THESE RENTALS CALL US FOR RATS AND WE WANT TO STEAL THEIR CAR EVEN GIVING THE REQUIREMENTS THEY ASKED OF US, how ugly that they do that type of thing and they have wasted our time telling us Yes and then call us rats and want to intimidate 3 other people so they don't want to give us the advance payment of $5,000 pesos

Featured Review
★★★★★
October 18, 2023
Original

Muy buen servicio, llegue a media noche y fueron por mi al aeropuerto a pesar que esta a un par de cuadras y tambien me llevaron, el deposito del auto fue el mas bajo que encontre al igual del precio, el auto si economico con detalles que se pueden mejorar pero por el precio me parece justo, los tramites de entrega y recepcion fueron muy agiles y no demoramos, el trato del personal fue excelente sin duda lo recomiendo.

Translation

Very good service, I arrived at midnight and they came for me to the airport even though it is a couple of blocks away and they also took me, the car deposit was the lowest I found as well as the price, the car was economical with details that They can be improved but for the price it seems fair to me, the delivery and reception procedures were very agile and we did not delay, the treatment of the staff was excellent, I definitely recommend it.

Featured Review
★★★★★
March 12, 2023
Original

Excelente empresa para rentar tu auto y moverte por todo Merida , me agrado mucho las tarifas y sobretodo el trato de las personas que aqui laboran, el auto muy bien conservado y con todas las amenidades . La mejor opcion en renta de Autos . Jonathan gracias por el excelente servicio .

Translation

Excellent company to rent your car and get around Merida, I really liked the rates and above all the treatment of the people who work here, the car very well maintained and with all the amenities. The best option for car rental. Jonathan thanks for the excellent service.

3 found this helpful
Featured Review
★★★
July 20, 2022
Original

Originario de Guadalajara. Un carrito de marca china que no conocia (changan). Bien equipado, aire acondicionado, estereo, electrico, etc.sin quejas. Buen precio en la renta, buena atencion, hice check in y mi tarjeta de quedo con un cargo pendiente de 5,000 hasta el momento del check out. El cuanto me llegue el reembolso de la cantidad cambio a 5 estrellas.

Translation

Originally from Guadalajara. A Chinese brand cart that I didn't know about (changan). Well equipped, air conditioning, stereo, electric, etc. no complaints. Good rental price, good service, I checked in and my card had a pending charge of 5,000 until the time of check out. When I receive the refund of the amount I change to 5 stars.

Featured Review
★★★★
June 1, 2022
Original

After shopping around and calling for various quotes I found this company, they gave me a great car at a price below all other companies. The service was great and the staff very friendly and not out to get as much money out of you or upsell you stuff you do not need. The car came with liability insurance in the rental price, and there was not attempt to upsell for additional insurance. Unfortunately I put a scratch on the car, which I paid, but took multiple calls following my trip to get a receipt for the charge on the repair estimate I paid for. Key takeaway form my experience: if you damage the car, don't leave the office without the repair estimate receipt, so you can put a claim on your insurance. I would recommend this company above others in Merida (I went to a few other companies prior to this and they wanted too much money and tried to upsell insurance etc)

Featured Review
★★★
March 10, 2022
Original

Was given a fairly old vehicle that made quite a few sounds towards the end of the rental. Rough enough I won't be renting again in fear of breaking down. On top of it found any little cosmetic issue on a rough car and charged me for that as well, frustrating.

Featured Review
★★★★★
January 10, 2022
Original

Buen servicio, con un precio justo y sin tantas trabas como en las agencias del aeropuerto. Muy amable el joven que nos atendio y todo fue rapido. Lo recomiendo.

Translation

Good service, with a fair price and without as many obstacles as in the airport agencies. The young man who attended us was very friendly and everything was fast. I recommend it.

1 found this helpful
Featured Review
★★★★★
July 23, 2021
Original

Excelente servicio todo muy bien, reserve un auto con una semana de anticipacion y cuando llegue lo tenian listo. La entrega fue rapida sin ningun contratiempo, se realizo devolucion de deposito, muy contenta con el servicio, muy recomendable!!!!! Felicidades por su servicio.

Translation

Excellent service, everything very good, I reserved a car a week in advance and when I arrived they had it ready. The delivery was fast without any setbacks, the deposit was returned, very happy with the service, highly recommended!!!!! Congratulations on your service.

1 found this helpful
Local Guide December 1, 2022
Original
Just to quote they ask you to send them photos of some identification, thats the only reason I rate them that way. No company has asked me for personal information to quote.
Translation
Solo para cotizar te piden que les mandes fotos de alguna identificacion, solo por eso los califico asi. Ninguna empresa me ha pedido datos personales para cotizar.
2 helpful
December 1, 2022
Original
They charge invented damages and intimidate clients into paying them.
Translation
Cobran danos inventados intimidan a los clientes para que les pagues
2 helpful
★★★★★
December 1, 2022
Original
★★★★★
Local Guide December 1, 2022
Original
Very attentive and good service. Recommended
Translation
Muy atentos y buen servicio. Recomendable
★★★★★
December 1, 2021
Original
Excellent temptress, highly recommended
Translation
Excelente tentadora muy bien recomendada
★★★★★
December 1, 2021
Original
★★★★
December 1, 2021
Original
Meets expectations, functional cars.
Translation
Cumple con las espectativas, autos funcionales.
1 helpful
★★★★★
Local Guide December 1, 2021
Original
Excellent service... The car I rented was in service... In exchange they gave me a truck at the same cost... That is quality customer service
Translation
Excelente servicio... El auto q rente estaba en servicio... A cambio me dieron una troka al mismo costo... Eso es dar servicio al cliente de calidad
2 helpful
★★★★★
Local Guide December 1, 2020
Original
Excellent attention without hidden costs
Translation
Excelemte atencion sin costos ocultos
1 helpful
December 1, 2020
Original
Be careful with this company, terrible experience, I rented my car from them and they returned it to me in a crash, they owed me days of rent that they did not pay me and now that I contact them they only leave me in the dark while they left me without a car for 2 weeks
Translation
Cuidado con esta compania, pesima experiencia les rente mi auto y me lo devolvieron chocado, me debieron dias de renta que no me pagaron y ahora que los contacto solo me dejan en visto mientras me dejaron sin auto por 2 semanas
3 helpful
★★★★★
December 1, 2020
Original
★★★★★
December 1, 2020
Original

Similar Car Rentals in Merida