UB Rent a Car in Merida

5.0
★★★★★
(26 reviews)

Renta de autos Renta de camionetas pasajeros Renta de vans de carga

Working Hours

Sunday 8 AM-8 PM
Monday 8 AM-8 PM
Tuesday 8 AM-8 PM
Wednesday 8 AM-8 PM
Thursday 8 AM-8 PM
Friday 8 AM-8 PM
Saturday 8 AM-8 PM

Location

Business Features

Amenities
  • Gender-neutral toilets

Contact Information

+52 999 209 2830 ubrentacar.com

Address

C. 56 451

97000 Merida

Plus Code: X9PJ+F7 Merida, Yucatan, Mexico

Photo Gallery

Featured

Featured

Exterior

Exterior

By owner

By owner

Street View & 360deg

Street View & 360deg

5.0
★★★★★
26 reviews

Rating Distribution

5 stars
25 (96.2%)
4 stars
1 (3.8%)
3 stars
0 (0.0%)
2 stars
0 (0.0%)
1 star
0 (0.0%)

Most Mentioned

prices 9 credit card 2 insurance 2 airport 2
Featured Review
★★★★★
October 3, 2024
Original

Agence de location de vehicule au top. Service exceptionnel. Prix tres correcte.

Translation

Top vehicle rental agency. Exceptional service. Very reasonable price.

Review photo
Featured Review
★★★★★
February 20, 2024
Original

I came to Merida in December and got an amazing rate. Came back in February and inquired about prices at Hertz, they wanted to charge us extra for having a foreign credit card, and even more for wanting to have a second driver on the insurance. I walked over to UB Rent a Car/Veloz and once again got an amazing rate. No extra charge for an additional driver and no weird fees for having a foreign credit card. The sign up process was super quick, and we got our rental without 15 minutes. No hassle! The service was amazing as always and we will definitely be coming back! These are honest people and everything is very straightforward.

Review photo
Review photo
1 found this helpful
Featured Review
★★★★★
February 15, 2024
Original

Great service, fast and a decent car for a great price. And deposit instantly returned on the creditcard (which is uncommon, usually you need to chase for weeks or do a chargeback even).

1 found this helpful
Featured Review
★★★★★
January 22, 2024
Original

5/5 Great Experience. My girlfriend and I were left stranded without a car after our airport rental reservation was given up to another person, so we went with UB / Veloz. At the time (Christmas - New Year) they had next day availability, compared to the other rental companies, and a slightly cheaper rate overall. The pickup and dropoff process was easy, 10-15 mins each time. The unlimited mileage is great too, utilize it to check out the Uxmal Ruins, Progreso, Sisal, etc. Will reserve/book with them again when I am back in Merida

1 found this helpful
Featured Review
★★★★★
March 27, 2023
Original

Perfectly clean car. Great pricing. Extremely professional. Very happy we rented from here! Jose was wonderful and extremely attentive.

1 found this helpful
Featured Review
★★★★★
November 15, 2022
Original

Honest and reliable car rental. Prices are transparent from the beginning completely fair and there are no gimmicks. We had originally rented a car at the airport and were scammed out of 400 usd. So we're very happy to have had a really good experience with UB. They also gave us a complimentary ride to the airport which was so nice!

Featured Review
★★★★★
June 18, 2022
Original

I recomend 100%, best car rental company in which I have rented, excellent customer service and prices.

1 found this helpful
Featured Review
★★★★★
April 25, 2022
Original

First pleasant car experience I have had! Clear pricing, friendly staff, fast pickup and return. No surprises. They are a small business who is doing an exceptional job. Will be seeking them out next trip.

★★★★★
July 1, 2024
Original
Excellent service
Translation
Exelente servicio
★★★★
Local Guide June 1, 2024
Original
Good service
Translation
Buen servicio
★★★★★
Local Guide March 1, 2024
Original
Excellent service. It is my first time renting a car and I had some fears when making the reservation. I was afraid that they wouldnt have the unit on time or that when I returned the car they would scrutinize it looking for extra charges, but the treatment was excellent. I even requested an extra days rent via WhatsApp and without any problem they authorized it immediately. The process of returning the car was agile. As for the prices, they are adequate and without strange hidden charges that appear at the mere hour. Without a doubt, I recommend them.
Translation
Excelente servicio. Es la primera vez que rento un auto y tenia algunos miedos al hacer la reserva. Temia que no tuvieran la unidad a tiempo o que al devolver el auto lo revisaran con lupa buscando hacer cargos extras, pero el trato fue excelente. Incluso solicite un dia mas de renta por Whatsapp y sin problema lo autorizaron de inmediato. El proceso de devolucion del auto fue agil. En cuanto a los precios, son adecuados y sin cargos ocultos extranos que aparezcan a la mera hora. Sin duda, los recomiendo.
1 helpful
★★★★★
March 1, 2024
Original
Good service and car meets quality-price
Translation
Buen servicio y carro cumple calidad-precio
1 helpful
★★★★★
Local Guide December 1, 2023
Original
The attention of the girl who attended us and of Jose, luxury. We had a setback with the vehicle and they quickly resolved it, they sent the superstar Carlos to the rescue. The truth is very good experience.
Translation
La atencion de la chica q nos atendio y de Jose, de lujo. Tuvimos un contratiempo con el vehiculo y rapidamente nos resolvieron, mandaron al super estrella Carlos al rescate. La verdad muy buena experiencia.
★★★★★
December 1, 2023
Original
Local company from Merida. Very close communication between the staff and our clients. Very available to support in any situation ensuring that our vacation continued to flow. Very good service. I recommend them!
Translation
Empresa local de Merida. Comunicacion muy cercana entre el staff y nosotros clientes. Muy disponibles para apoyar en cualquier situacion garantizando que nuestras vacaciones seguian fluyendo. Muy buen servicio. Los recomendo!
1 helpful
★★★★★
December 1, 2022
Original
They have affordable prices and the staff is excellent.
Translation
Tienen precios accesibles y el trato del personal es excelente.
1 helpful
★★★★★
December 1, 2022
Original
I share with you that I am happy with this renter It is very reliable, has very clean cars, spacious cushions and, above all, sanitized, and good service. Highly recommended
3 helpful
★★★★★
Local Guide December 1, 2022
Original
★★★★★
December 1, 2022
Original
I recommend this car rental agency because we had a good experience and they were very clear with the information about their insurance and rates, there are no hidden prices. I will definitely return to them
Translation
Recomiendo esta agencia de renta de autos porque tuvimos una buena experiencia y fueron muy claros con la informacion de sus seguros y tarifas no hay precios ocultos. Sin duda regreso con ellos
1 helpful
★★★★★
December 1, 2022
Original
Very attentive, they detail well their rental conditions and how the entire procedure will be carried out. The car we had was in good condition.
Translation
Muy atentos, detallan bien sus condiciones de renta y como se hara todo el procedimiento. El auto que nos toco, estaba en buenas condiciones.
★★★★★
Local Guide December 1, 2021
Original
Quality/price we rented a small car and they gave us high coverage, the price was incredibly cheap, and it corresponded to the car. Manual, without Bluetooth, it smelled funny and the gear lever was swept. Hahaha
Translation
Calidad/precio rentamos un coche chico y nos dieron cobertura alta, el precio fue increiblemente barato, y se correspondia con el coche. Manual, sin Bluetooth, olia raro y la palanca de las velocidades estaba barrida. Jajajaja
★★★★★
December 1, 2021
Original
Clean cars and in very good condition. Very friendly and excellent service.
Translation
Coches limpios y en muy buen estado. Muy amables y excelente servicio.
★★★★★
December 1, 2021
Original
Excellent attention and service, highly recommended.
Translation
Excelente atencion y servicio, muy recomendable.
★★★★★
December 1, 2021
Original
★★★★★
December 1, 2021
Original
Definitely the best rental company in Merida, excellent service.
Translation
Definitivamente la mejor rentadora de merida, excelente servicio.
1 helpful
★★★★★
December 1, 2019
Original
★★★★★
Local Guide December 1, 2019
Original
Excellent service and rates
Translation
Excelente servicio y tarifas

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