National Car Rental in Merida

3.9
★★★★☆
(28 reviews)

Somos expertos en soluciones de movilidad para tus viajes en auto Rapidez. Control. Opciones.

Working Hours

Sunday 8 AM-5 PM
Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday 8 AM-5 PM

Location

Business Features

From the business
  • Identifies as women-owned

Contact Information

+52 999 920 7722 nationalcar.com

Address

C 56, Av. Colon A N-451, entre Avenida Cupules

97000 Merida

Plus Code: X9PJ+GC Merida, Yucatan, Mexico

Photo Gallery

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By owner

By owner

All

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3.9
★★★★☆
28 reviews

Rating Distribution

5 stars
15 (53.6%)
4 stars
6 (21.4%)
3 stars
1 (3.6%)
2 stars
1 (3.6%)
1 star
5 (17.9%)

Most Mentioned

price 3 cost 2
Featured Review
March 15, 2024
Original

Habia reservado un coche semanas antes y 3 horas antes me llaman a decir que no tienen coches disponibles. Tuve que buscar otro lugar que me costo el triple porque fue a ultimo momento

Translation

I had reserved a car weeks before and 3 hours before they called me to say that they had no cars available. I had to look for another place that cost me three times as much because it was at the last minute.

Featured Review
★★★★★
October 23, 2023
Original

Muy buena atencion exelentes vehiculos y buenos precios altamente recomendable

Translation

Very good service, excellent vehicles and good prices, highly recommended

Featured Review
★★★★
May 16, 2023
Original

No tenia pensado rentar automovil pero de ultimo momento, me decidi y a las 9 am llame por tel y el joven Rommel Alejandro me atendio muy bien y me garantizo que el auto estaria listo para las 12, cono asi fue. Obtuve muy buen precio. Y hasta consegui un descuento extra. Y por si fuera poco, me permitieron entregarlo en National del aeropuerto sin costo alguno. Sin duda, volvere a rentar con ellos.

Translation

I had not planned to rent a car but at the last minute, I decided and at 9 am I called by phone and the young Rommel Alejandro assisted me very well and guaranteed that the car would be ready for 12, which it was. I got a very good price. And I even got an extra discount. And if that were not enough, they allowed me to deliver it to National at the airport at no cost. Without a doubt, I will rent with them again.

Featured Review
★★★★★
January 30, 2023
Original

Excelente trato y servicio por parte de el personal en particular el sr. Romel, el auto en excelentes condiciones . Cien por ciento recomendado

Translation

Excellent treatment and service from the staff, particularly Mr. Romel, the car in excellent condition. One hundred percent recommended

Featured Review
★★
January 20, 2023
Original

He rentado en diferentes estados y siempre un excelente Servicio, lamentablemente reserve en prepago en linea y NO me tuvieron listo el vehiculo a la hora ACORDADA EN LA PAGINA, me compensaron con horas extras, pero movieron mis planes, este escenario muestra una mala gestion en su sistema. Me ofrecieron un vehiculo estandar que sin problemas acepte, pero ese vehiculo a mi parecer no sigue la calidad de los vehiculos que rentan.

Translation

I have rented in different states and always excellent Service, unfortunately I booked prepaid online and they did NOT have the vehicle ready for me at the time AGREED ON THE PAGE, they compensated me with overtime, but they moved my plans, this scenario shows poor management in your system. They offered me a standard vehicle that I accepted without problems, but in my opinion that vehicle does not match the quality of the vehicles they rent.

1 found this helpful
Featured Review
★★★★★
December 13, 2022
Original

Gran servicio De Rommel Alejandro estupendo ser humano y tiene gran atencion. Empleados como el construyen una marca solida. National debe estar agradecido de tener personas como el. Gracias

Translation

Great service from Rommel Alejandro, a great human being and has great attention. Employees like him build a strong brand. National should be grateful to have people like him. Thank you

1 found this helpful
Featured Review
July 20, 2017
Original

Gave me a rental car with no tags had to drive to Merida from a small town, 1 hour away from the town so they can give me tags or plates. Turns out they didn't have any for my rental. For that trip I did not refill gas on return. Of course they charged me no biggie. Ill Never use them again. Also while looking at plates i dont know what was broken, they tried to blame me. No chance. Overall bad experience don't recommend. Me dieron un carro sin placas y en media vacaciones me llaman que necesito regresar a Merida. Regrese y que segun no tenian placas, perdido de tiempo y por eso no llene el tanque de Petro cuando lo regrese. No me importa que me cobren.nunca los usare otra vez.

Translation

Gave me a rental car with no tags had to drive to Merida from a small town, 1 hour away from the town so they can give me tags or plates. Turns out they didn't have anything for my rental. For that trip I did not refill gas on return. Of course they charged me not biggie. Ill never use them again. Also while looking at plates I don't know what was broken, they tried to blame me. No chance. Overall bad experience don't recommend. They gave me a car without plates and in the middle of vacation they called me that I need to return to Merida. I returned and according to them they didn't have license plates, I wasted time and that's why I didn't fill the Petro tank when I returned. I don't care if they charge me. I will never use them again.

1 found this helpful
Featured Review
January 5, 2017
Original

We reserved and prepaid an SUV, the day of rental we called in advance at the time of pickup to ensure car was ready, we were assured it was. On arrival, car was not ready and we were asked to wait 15 minutes, now it has been 1.30 hours and still no car. Great!

4 found this helpful
★★★★★
December 1, 2023
Original
Excellent service and mechanical operation of the vehicle, greetings and thank you
Translation
Excelente atencion y funcionamiento mecanico del vehiculo saludos y gracias
1 helpful
★★★★
Local Guide December 1, 2022
Original
December 1, 2021
Original
Terrible telephone service. They dont answer
Translation
Malisima atencion telefonica. No contestan
★★★★
Local Guide December 1, 2021
Original
Good option to get around and reasonable prices......:)
Translation
Buena opcion para moverse y precios razonables........:)
★★★★★
Local Guide December 1, 2020
Original
★★★★★
Local Guide December 1, 2020
Original
★★★★★
Local Guide December 1, 2020
Original
★★★★
Local Guide December 1, 2020
Original
★★★★★
December 1, 2020
Original
★★★★★
Local Guide December 1, 2020
Original
Excellent prices
Translation
Excelentes precios
★★★★★
December 1, 2020
Original
Excellent. And new car
Translation
Excelente. Y auto nuevo
★★★★★
Local Guide December 1, 2020
Original
December 1, 2019
Original
★★★★★
Local Guide December 1, 2019
Original
Always excellent service. I have always rented here because they also have a better price according to the comparisons I have made.
Translation
Siempre excelente atencion. Siempre he rentado aqui porque ademas tienen mejor precio segun las comparaciones que he hecho.
★★★★★
Local Guide December 1, 2019
Original
★★★★★
Local Guide December 1, 2019
Original
Excellent
Translation
Excelente
★★★★
Local Guide December 1, 2018
Original
Good car rental place
Translation
Buen lugar de renta de autos
★★★★★
December 1, 2018
Original
Tasty
Translation
Sabroso
★★★★
Local Guide December 1, 2018
Original
Good service, good advice, you find the car according to your needs
Translation
Buena atencion., buena asesoria, encuentras el auto segun tus necesidades
★★★
Local Guide December 1, 2018
Original

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