Localiza Merida Rent-a-Car in Merida

4.5
★★★★★
(26 reviews)

Localiza & Co es la compania lider de renta de autos con millones de clientes satisfechos en Latinoamerica y !ahora en la ciudad de Merida en Mexico! Ofrece autos en alquiler al mejor precio posible.

Working Hours

Sunday 7 AM-11 PM
Monday 7 AM-11 PM
Tuesday 7 AM-11 PM
Wednesday 7 AM-11 PM
Thursday 7 AM-11 PM
Friday 7 AM-11 PM
Saturday 7 AM-11 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet

Contact Information

+52 800 077 0800 localiza.com

Address

Calle 17 877, Aeropuerto, 97295

97291 Merida

Plus Code: W8PP+22 Merida, Yucatan, Mexico

Photo Gallery

Featured

Featured

By owner

By owner

Street View & 360deg

Street View & 360deg

4.5
★★★★★
26 reviews

Rating Distribution

5 stars
23 (88.5%)
4 stars
0 (0.0%)
3 stars
0 (0.0%)
2 stars
0 (0.0%)
1 star
3 (11.5%)

Most Mentioned

price 5 insurance 5 team 2 nature person 2 cart 2 flatbed 2 income tax 2 business manager 2 respect 2 stars 2
Featured Review
★★★★★
November 24, 2024
Original

Excelente atencion por parte de Cindy, se respeto el precio de la reserva en linea y el grupo de auto elegido. La entrega fue muy rapida, en menos de 30 minutos ya teniamos el carro, el cual estaba limpio y funcional. Localiza es una excelente opcion para rentar autos. Sin duda volveremos a rentar aqui

Translation

Excellent service from Cindy, the price of the online reservation and the chosen car group were respected. The delivery was very fast, in less than 30 minutes we already had the car, which was clean and functional. Localiza is an excellent option for renting cars. We will definitely rent here again.

Featured Review
★★★★★
November 22, 2024
Original

Amazing experience with this car rental company we have ever had. They were very warm and welcoming, the car was impeccable, had full tank and in great conditions! We wish we could find more of their locations worldwide :)!

Featured Review
★★★★★
November 21, 2024
Original

Era la primera vez que rentabamos carro y todo fue super agilizado! Y los empleados super amablesssss

Translation

It was the first time we rented a car and everything was super fast! And the super friendly employees

Review photo
Featured Review
★★★★★
July 22, 2024
Original

Me gusto la experiencia de renta con esta empresa, fue en la ciudad de Merida y ya he rentado auto en esta ciudad con otra empresa y es la primera vez en Localiza, me gusto mucho desde el area de atencion en el aeropuerto, despues nos llevaron a otro punto para entregar la camioneta, no era la que yo habia reservado, me dieron uno que no me agradaba y me dieron la opcion de regresar poco mas tarde por otra camioneta mas adhoc a lo que yo habia pedido y fue muy buen auto, era nuevo en muy buenas condiciones. Ojala todos los clientes cuiden los vehiculos y que la empresa cuide esos detalles para que sigan siendo empresa de calidad. Nosotros pedimos el seguro completo y me agrado que no habia sorpresas ni letras pequenas. Sin duda regreso mientras sigan conservando la calidad en los autos y en la atencion de las personas. Dos de ellos, fueron especialmente amables los que nos recibieron, fue Irasema y otro joven que no recuerdo el nombre.

Translation

I liked the rental experience with this company, it was in the city of Merida and I have already rented a car in this city with another company and it is the first time in Localiza, I really liked it from the service area at the airport, then they took us to another point to deliver the truck, it was not the one I had reserved, they gave me one that I did not like and they gave me the option of returning a little later for another truck more adhoc to what I had ordered and it was a very good car, It was new in very good condition. I hope all customers take care of the vehicles and that the company takes care of those details so that they continue to be a quality company. We asked for full insurance and I was pleased that there were no surprises or small print. I will definitely return as long as they continue to maintain the quality in the cars and in the attention of the people. Two of them who welcomed us were especially kind, it was Irasema and another young man whose name I don't remember.

Review photo
3 found this helpful
Featured Review
July 9, 2024
Original

Rente con Mexica Car Rental y de arrendadora me dieron a Localiza fue en mayo para Merida) nunca los habia escuchado pero vi buenos comentarios, todo bien en la recepcion y entrega de auto, el problema fue a la hora de devolver el deposito, nadie me sabia dar respuesta solo me traian de un lado a otro, el deposito fue de 4mil y me regresaron 2800, lo deje asi porque ya estaba cansada de estar peleando. Pero definitivamente no vuelvo a usar este servicio. Mexico Car Rental me dijo que mandara correo para darle seguimiento, en resumen no me resolvieron y me dijeron que era directo con Localiza. En fin primera y ultima vez que rento con Localiza y con Mexico Car Rental

Translation

I rented with Mexica Car Rental and as a rental company they gave me Localiza (it was in May for Merida) I had never heard of them but I saw good comments, everything was fine in the reception and delivery of the car, the problem was when returning the deposit, no one told me I knew how to give an answer, they only brought me from one place to another, the deposit was 4 thousand and they returned 2800, I left it like that because I was already tired of fighting. But I definitely won't use this service again. Mexico Car Rental told me to send an email to follow up, in short they did not resolve me and told me to go directly to Localiza. Anyway, first and last time I rent with Localiza and with Mexico Car Rental

1 found this helpful
Featured Review
June 17, 2024
Original

Mi experiencia con la empresa fue pesima, aunque la atencion super bien (al principio) ahora caigo en cuenta que es un negocio redondo y una estafa!! Cuando llegamos al aeropuerto de Merida el que nos atendio super amable, nos preguntaron cuando salia nuestro vuelo de vuelta y justo coincidia con la entrega del coche. Cuando nos lo entregaron nos hicieron enfasis en que tenia las dos placas (que fue raro) ocupamos el Auto dos dias y cuando lo entregamos nos faltaba una placa por lo que el gerente solicitaba un cobro de $10500, lo que justo tuvimos que pagar por la prisa de nuestro vuelo! Ojoooo aqui, el trabajador nos dijo que en ESTA SEMANA a 4 personas le habia pasado lo mismo. Casualidad? O negocio redondo? Entrega el auto con placas flojas asi ganan si o si $10500 pesos mas, junto con la renta del auto. Alegan no tener seguro para placas. Pero esta semana $52500 de 5 autos junto con el que yo rente! Amabilidad?? O analisis de victimas que comentan que entregaran el auto justo en el momento del vuelo. Cuidado con la empresa localiza tus placas!!!

Translation

My experience with the company was terrible, although the service was super good (at first) now I realize that it is a great business and a scam!! When we arrived at the Merida airport, the person who greeted us was super friendly, they asked us when our return flight was leaving and it just coincided with the delivery of the car. When they gave it to us they emphasized that it had both plates (which was strange) we occupied the Car two days and when we delivered it we were missing a plate so the manager requested a charge of $10,500, which we just had to pay due to the rush of our flight! Be careful here, the worker told us that THIS WEEK the same thing had happened to 4 people. Chance? Or round business? Deliver the car with loose plates so they earn $10,500 pesos more, along with the car rental. They claim not to have license plate insurance. But this week $52,500 for 5 cars along with the one I rented! Kindness?? Or analysis of victims who comment that they will deliver the car right at the time of the flight. Be careful with the company, locate your plates!!!

2 found this helpful
Featured Review
★★★★★
March 3, 2024
Original

Muy Amble la atencion, nos toco un auto nuevo, precio mejor que otros que habia cotizado y la entrega fue rapida ( contrate el seguro 0 deducibe) . En general buena experiencia.

Translation

Very friendly attention, we got a new car, a better price than others that had been quoted and the delivery was fast (take out the insurance 0 deductibe). Overall good experience.

Review photo
1 found this helpful
Featured Review
★★★★★
March 2, 2024
Original

We had a very good experience renting a car here for 3 weeks. Staff is super friendly and accommodating. Rates are very good. Thank you Emad, Javier and the rest of the team.

★★★★★
November 1, 2024
Original
Excellent service
Translation
Excelente servicio
★★★★★
November 1, 2024
Original
★★★★★
Local Guide October 1, 2024
Original
★★★★★
October 1, 2024
Original
Excellent Service
Translation
Excelente Servicio
September 1, 2024
Original
Bad service from Miss Irasema Ramirez, given the importance of whoever protects her in the managers company, no one can touch her, she can do and undo without being harmed. I will upload photos to demonstrate it. Thank you, foreign manager, who does not see Mexican work.
Translation
Mal servicio de la senorita Irasema Ramirez se da la importancia que tiene quien la proteja en la compania del gerente nadie la puede tocar puede hacer y deshacer sin que salga perjudicada subire fotos para evidenciarla gracias gerente extranjero, quien no vez el trabajo mexicano
★★★★★
September 1, 2024
Original
★★★★★
August 1, 2024
Original
★★★★★
August 1, 2024
Original
I give 5 stars because 10 doesnt let me. Incredible service, I would recommend it 1000%. Friendly people and they dont give you anything.
Translation
Pongo 5 estrellas porque 10 no me deja. Increible servicio, lo recomendaria 1000% Gente amable y no te ponen peros para nada.
★★★★★
August 1, 2024
Original
They were 10/10, super attentive and everything was super fast and enjoyable.
Translation
Se portaron 10/10 super atentos y todo super rapido y ameno
★★★★★
Local Guide July 1, 2024
Original
Excellent service, you can hire with or without insurance, in my case I hired the vehicle without insurance for a week and I had no problems, the price was unbeatable.
Translation
Excelente servicio, puedes contratar con o sin seguro, en mi caso contrate el vehiculo sin seguros por una semana y no tuve ningun inconveniente, el precio inmejorable.
★★★★★
May 1, 2024
Original
Excellent service from all staff. Super fast processes and they dont harass you with taking out insurance. I will definitely rent with them again.
Translation
Excelente servicio por parte de todo el personal. Procesos super rapido y no te hostigan con la contratacion de algun seguro. Sin duda volvere a rentar con ellos.
★★★★★
April 1, 2024
Original
Excellent company. Magnificent service from the employees, especially Liliana, Luis and Carlos. What we had reserved on the website was totally respected. The price and seriousness of the company are very good. 100% recommended.
Translation
Excelente compania. Servicio magnifico por parte de los empleados, especialmente Liliana, Luis y Carlos. Se respeto totalmente lo que habiamos reservado en la web. El precio y seriedad de la compania son muy buenos. 100% recomendable.
★★★★★
March 1, 2024
Original
My experience upon arrival yesterday was very good, attention, service and kindness from everyone.
Translation
Mi experiencia a la llegada el dia de ayer fue muy buena, atencion, servicio y amabilidad de todos.
★★★★★
March 1, 2024
Original
Excellent attention!!!
Translation
Excelente atencion!!!
★★★★★
March 1, 2024
Original
My name is Monica Flores and the vdd excellent service from Aaron, llilisna and emat very satisfactory my stay in Merida and excellent reception from localiza I recommend it to you
Translation
Mi nombre es Monica flores y la vdd excelente servicio x parte de Aaron,llilisna y emat muy satisfactorio mi estancia en Merida y excelente recibimiento x parte de localiza se los recomiendo
★★★★★
March 1, 2024
Original
After 5 beautiful days we delivered the practically new truck, the service was again very good, the attention of Aaron, Lilia, Emet was impeccable, I only have to wait for my card to be unlocked to close the process with 5 stars. Highly recommended.!!!
Translation
Despues de 5 dias hermosos entregamos la camioneta practicamente nueva, el servicio nuevamente fue muy bueno, la atencion de Aaron, Lilia, Emet impecable, solo me resta esperar el desbloqueo de mi tarjeta para cerrar con 5 estrellas el proceso. Ampliamente recomendable.!!!
1 helpful
★★★★★
February 1, 2024
Original
Wonderful car (of the year) and the attention that Carlos and Omar gave me made the trip even more happy. I totally recommend the company.
★★★★★
January 1, 2024
Original
Excellent attention from the entire team congratulations
Translation
Excelente atencion por parte de todo el equipo felicidades

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