Autos Victoria Rent a Car in Maspalomas

4.2
★★★★☆
(110 reviews)

Working Hours

Monday 8:30 AM-7:30 PM
Tuesday 8:30 AM-7:30 PM
Wednesday 8:30 AM-1 PM , 4-6:30 PM
Thursday 8:30 AM-1 PM , 4-6:30 PM
Friday 8:30 AM-1 PM , 4-6:30 PM
Saturday 8:30 AM-1 PM , 4-6:30 PM
Sunday 8:30 AM-7:30 PM

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 928 77 03 30 autosvictoria.es

Address

Av. 8 de Marzo, 16, Edificio Prisma Local 31

35100 Maspalomas

Plus Code: QC5G+MC Maspalomas, Spain

Photo Gallery

Featured

Featured

By owner

By owner

Videos

Videos

Exterior

Exterior

Street View & 360deg

Street View & 360deg

4.2
★★★★☆
110 reviews

Rating Distribution

5 stars
75 (68.2%)
4 stars
14 (12.7%)
3 stars
3 (2.7%)
2 stars
5 (4.5%)
1 star
13 (11.8%)

Most Mentioned

price 26 credit card 3 decrepit car 2 playa del ingles 2 fiat 2 power 2 citroen c3 2 tax 2 cash 2 peugeot 2
Featured Review
November 20, 2024
Original

Very poor treatment by the Indian woman at the counter. She tells you there are no cars available for rent, but then you call, and she says yes, come to the office. They try to charge you more--very, very bad service. Disrespectful, giving dirty looks. The cars are of very poor quality. Absolutely terrible. Do not go to this place.

Featured Review
★★★★★
July 14, 2024
Original

Good value for money: fast, friendly and flexible.

Featured Review
★★★★★
December 8, 2023
Original

Easy to rent, good quality cars, professionell and very friendly staff. I absolutely recommend them!

Featured Review
May 5, 2023
Original

It's a good story. I rented the car for two days. It's manual please pay attention! I was driven the manual cars before, but with this peugeot I didn't catch the connection of clutch and accelerator. So I had to give it back in a same day driven only a few meters. I received the refundable deposit 100 Eurs only, thanx for that. But finally they earned 90 Eurs x 2 days = 180 Eurs for nothing! Good job gays! Please try to avoid.

2 found this helpful
Featured Review
★★★★★
February 23, 2023
Original

Everything went smoothly. We went to the car rental in the morning, ask for the car for the whole day. One A Punto was immediately available, which was perfect for the winding roads of Gran Canaria. We paid the reasonable price plus a small deposit and within ten minutes we were already in the car with a full tank of petrol. The next day, we returned the car with a full tank back and got our deposit back. No questions asked. The staff speak English and are very friendly. I would use this company again for my next trip to Gran Canaria

1 found this helpful
Featured Review
★★★★★
September 25, 2021
Original

An extremely honest rental company. Very reasonable, fixed rate prices without any extortionate last minute price hikes. Took a car for a day, had a lovely time and they were no fuss at all returning it. Cash deposit (EUR50) returned straight away without even looking over the car or fuel. Car was clean, nippy and well maintained.

Featured Review
★★★★★
September 25, 2021
Original

We rented a car on the day and the service was superb. Everything went smoothly and it's probably the best experience I've had with a rental car company. It was also really affordable.

Featured Review
★★★★★
July 29, 2018
Original

Renting a car made easy! Went up there the night before, paid + gave a small cash deposit. Pickup next morning 8.30h and returned it the next day 8.30h, simple. Great service and good English.

1 found this helpful
★★★★★
November 30, 2024
Original
Very friendly welcome and open every day. We quickly decided to rent a car here because the rental was close to our hotel and the reasonable prices appealed to us. Our car for about 11 days was a small, cute, economical and spacious Fiat Panda that reliably took us everywhere and also fit very well into the few, narrow parking spaces near our hotel. The handover and return was uncomplicated and we were simply satisfied.
Translation
Sehr freundlicher Empfang und alltaglich geoffnet. Wir hatten uns schnell fur einen Leihwagen hier entschieden, da die Vermietung nahe an unserem Hotel war und uns die vernunftigen Preise angesprochen haben. Unser Auto fur ca 11 Tage war ein kleiner susser, sparsamer und innen geraumiger Fiat Panda, der uns zuverlassig uberall und hin brachte und zudem sehr gut in die wenigen, engen Parkplatze in der Nahe unseres Hotels passte. Die Ubergabe und Rucknahme war unkompliziert und wir waren einfach nur zufrieden.
★★★★★
November 29, 2024
Original
Everything is fine, I paid 115 euros for 3 days Fiat Panda mechanics + a deposit of 50 euros for gasoline
Translation
, 115 3 Fiat Panda + 50
1 helpful
★★★★
November 17, 2024
Original
Great local company. No unexpected charges because they dont ask for a credit card. They do have an older fleet with sometimes some defects
Translation
Prima lokaal bedrijfje. Geen onverwachte afschrijvingen want ze vragen niet naar een creditcard. Ze hebben wel wat ouder wagenpark met soms wat mankementjes
★★★★★
November 10, 2024
Original
For German a must great price and everything explained well in German. Deposit and rental price were great!!!
Translation
Fur deutsche eine muss super Preis und alles gut auf deutsch erklart. Kaution und Mietpreis waren super !!!
★★★★★
Local Guide October 1, 2024
Original
★★★★★
Local Guide July 1, 2024
Original
★★★★
Local Guide June 1, 2024
Original
A large selection of cars in the yard, a nice young lady who speaks English fluently, but... we used the services of Jem Auto 50 m away on the opposite side because of a better price offer. Es tut mir leid
Translation
Du y wybor aut na podworku, sympatyczna m oda dama sprawnie mowi ca po angielsku, ale.....skorzystali my z us ug Jem Auto 50 m dalej po przeciwnej stronie e wzgl du na lepsz propozycj cenow . Es tut mir leid
★★★★
May 1, 2024
Original
Great that we could rent a car here without a credit card for only a 50 euro deposit! We chose a Fiat Punto for one day and although this car occasionally lacked some power in the many hairpin bends on the way to Pico de las Nieves, we still had a nice ride! In an earlier review I read that the prices were not clear, but under the Autos Victoria price list it clearly states that tax is added, which is not unusual at all. We received friendly help and had everything arranged within 10 minutes with clear conditions (two drivers, refilling the tank at starting level, 300 euros deductible). When we returned the car, we received the deposit back quickly and friendly, so we can definitely recommend this rental company.
Translation
Fijn dat we hier zonder creditcard een auto konden huren tegen slechts 50 euro borg! We kozen een Fiat Punto voor een dag en hoewel deze auto af en toe wel wat power tekort kwam in de vele haarspeldbochten op weg naar Pico de las Nieves, hebben we toch een mooie rit gemaakt! In een eerdere review las ik dat de prijzen niet duidelijk waren, maar onder de prijslijst van Autos Victoria staat duidelijk dat er nog belasting bij komt, wat ook helemaal niet ongebruikelijk is. Wij werden vriendelijk geholpen en hadden binnen 10 minuten alles geregeld met duidelijke voorwaarden (twee bestuurders, tank weer afvullen op startniveau, 300 euro eigen risico). Bij terugbrengen van de auto kregen we snel en vriendelijk de borg terug, dus we kunnen deze verhuurder zeker aanraden.
★★
Local Guide April 1, 2024
Original
Not really friendly people who work there and the prices are not fair either because if you rent a building for 3 days and it says 67 euros and then you come to 120 euros, just put in what it costs that day and dont fuss and let yourself be staff are a bit friendlier
Translation
Niet echt vriendelijke volk die er werkt en de prijzen zijn ook niet eerlijk want als je 3 dagen een pande huurt en er staat bij 67 euro en dan kom je op 120 euro zet er gewoon op wat het die dag kost en geen gezeik en laat je personeel wat vriendelijker zijn
March 1, 2024
Original
C3 junk box, 150,000 km as a rental car, various technical defects, air conditioning hardly works and to top it off... the check engine light. Could it be that the rental company didnt know anything about the condition of the vehicle?
Translation
C3 Schrottkiste, 150.000 km als Mietwagen, diverse Technische Mangel, Klima funktioniert kaum und zur Kronung...die Motorkontrollleuchte. Kann es sein das die Vermietung nichts uber den Zustand des Fahrzeugs wusste?
★★★★★
February 1, 2024
Original
February 1, 2024
Original
We wanted to rent a Citroen C3 like the one shown in the brochure. When the papers and payment were ready, a very old junk box was placed in front of us (an old C3). When asked, they said the other one was already reserved. A others said it was more expensive and could only be rented for 3 days even though it was shown on the brochure for one day. Well, since everything was already finished, we kept it. Upon closer inspection, the tires had almost no tread left. And I find it irresponsible to go to the mountains! When I dropped off the car I asked if they didnt want any happy customers, but he just shrugged his shoulders. Whatever! I really cant recommend it more!
Translation
Wir wollten einen Citroen C3 anmieten wie er auf dem Prospekt abgebildet war. Als die Papiere und Bezahlung fertig waren stellte man uns eine ganz alte Schrottkiste vor die Nase (ein alter C3). Auf Nachfrage sagten sie der andere ware schon reserviert. Ein anderer sagte er ware teurer und nur fur 3 Tage mietbar obwohl er fur einen Tag auf dem Prospekt abgebildet ist. Na ja da alles schon fertig war haben wir ihn behalten. Bei naherem Hinsehen hatten die Reifen so gut wie kein Profil mehr. Und damit in die Berge finde ich unverantwortlich! Bei Abgabe des Wagens fragte ich ob sie keine zufriedenen Kunden haben mochten,aber er zuckte nur mit den Schultern. Egal halt! Kann ich echt nicht weiter empfehlen!
2 helpful
★★★★★
Local Guide January 1, 2024
Original
Good service and car. Used a Fiat Panda for a week.
Translation
Hyva palvelu ja auto. Oli Fiat Panda viikon kaytossa.
★★★★★
Local Guide December 1, 2023
Original
More than fine, recommended.
Translation
Meer dan prima, aan te bevelen.
★★★★★
December 1, 2023
Original
Rented a car for 2 days, arranged within 10 minutes and looked neat. We had a lot of fun and everything was arranged quickly when we returned it. Very friendly staff too, definitely recommended!
Translation
Auto gehuurd voor 2 dagen, binnen 10 minuten geregeld en zag er keurig uit. Veel plezier van gehad en bij het inleveren was alles ook zo geregeld. Zeer vriendelijke personeel ook, zeker een aanrader!
★★★★★
Local Guide December 1, 2023
Original
We were here in November 2021, again in July 2023. In 2021 a Peugeot Cabrio, now an Opel Corsa. Service was nice, one employee spoke perfect German. Vehicles as described. Price at local level. Processed honestly and correctly. We would be happy to come again on our next visit to Playa del Ingles.
Translation
Wir waren hier im November 2021, im Juli 2023 wieder. In 2021 ein Peugeot Cabrio, jetzt ein Opel Corsa. Bedienung nett eine Mitarbeiterin spricht perfekt deutsch. Fahrzeuge wie beschrieben. Preis auf ortsublichen Niveau. Abwicklung ehrlich und korrekt. Gerne beim nachsten Besuch in Playa del Ingles wieder.
★★★★
December 1, 2023
Original
★★★★★
December 1, 2023
Original
Nice cars, good service, decent prices
Translation
Nette autos, goede service, nette prijzen
★★★★★
Local Guide December 1, 2023
Original
Top service. The lady spoke several languages and a complaint was resolved very quickly and easily. Highly recommended.
Translation
Top Service. Die Dame hatte mehrere Sprachen gesprochen und eine Rekla wurde sehr schnell und unkompliziert gelost. Sehr zu empfehlen.
1 helpful
★★★★★
Local Guide December 1, 2023
Original
★★★★★
Local Guide December 1, 2023
Original
Everything perfect.
Translation
Todo perfecto.
★★★★★
Local Guide December 1, 2023
Original
I have been there once again as a satisfied customer. Completely unproblematic and super friendly. Price-performance cannot be topped. Fully insured and with no mileage limit 30 + fuel Just beautiful!
Translation
Zum wiederholten Male bin ich dort als zufriedener Kunde gewesen. Vollig unproblematisch und megafreundlich. Preis-Leistung nicht zu toppen. Vollversichert und ohne Kilometerbegrenzung 30 + Sprit Einfach schon!
★★★
December 1, 2023
Original
Would have liked an automatic car, but that was not available
Translation
Hefdi viljad sjalfskiptur bil en thad.var ekki i bodi
★★
Local Guide December 1, 2023
Original
Its a shame since Willi retired, there are probably only high prices here that I can get much cheaper from other landlords. I have booked here for over 30 years and been treated like an idiot. I would advise you to look elsewhere. Because no one here cares whether you have been a customer for 30 years. (were)
Translation
Schade seit dem Willi in Rente gegangen ist , gibt es hier wohl nur noch hohe Preise die ich bei anderen Vermietern weit preiswerter bekomme. Seit mehr als 30 Jahren habe ich hier gebucht, und wurde behandelt wie ein Idiot. Ich wurde euch raten , schaut auch wo anders. Denn es interessiert hier niemanden ob du 30 Jahre Kunde bist. ( warst )
2 helpful
★★★★★
Local Guide December 1, 2023
Original
We received very friendly service and were very satisfied!
Translation
Wir wurden sehr freundlich bedient und waren sehr zufrieden!
★★★★★
Local Guide December 1, 2022
Original
★★★★★
Local Guide December 1, 2022
Original
Very good service and unbeatable prices.
Translation
Atencion muy buena y precios inmejorables.
★★★
Local Guide December 1, 2022
Original
December 1, 2022
Original
Office No. 3 is dubious. Be careful. Prices in the flyer double. Attention, attention
Translation
Office Nr 3 ist unserios Vorsicht. Preise im Flyer verdoppeln sich. Achtung Achtung
3 helpful
★★★★★
December 1, 2022
Original
Very nice people, the car we rented was brand new. Everything was to your liking.
Translation
Hele aardige mensen, auto die we huurden was splinter nieuw. Alles was naar wens.
★★★★★
Local Guide December 1, 2022
Original
★★★★★
Local Guide December 1, 2022
Original
Very good service!
December 1, 2022
Original
The correct treatment and management but the car is quite old and has some damage.
Translation
El trato y la gestion correctos pero el coche con bastantes anos y algunos desperfectos.
1 helpful
★★★★
Local Guide December 1, 2022
Original
We were served politely and perfect German was spoken! Everything went smoothly and we were even allowed to park on the property at night. Finding parking spaces near the hotels is almost impossible
Translation
Wir wurden hoflich bedient und es wurde perfekt Deutsch gesprochen!Alles hat reibungslos geklappt, durften sogar nachts auf dem Grundstuck parken. Parkplatze in der Nahe von den Hotels zu finden ist fast unmoglich
1 helpful
★★
Local Guide December 1, 2022
Original
Rented a Citroen for a day, waited twice for about 1 hour, battery defective, cost for one day was about a third of the cost of renting a Toyota Yaris for 10 days from the competition.
Translation
Einen Citroen fur einen Tag gemietet, zwei Mal ca. 1 Stunde gewartet, Batterie defekt, Kosten fur einen Tag in etwa ein Drittel der Miete eines Toyota Yaris fur 10 Tage bei der Konkurrenz.
1 helpful
★★★★★
December 1, 2022
Original
Perfect car and no unexpected events. They didnt ask us for our credit card.
Translation
Auto perfetta e nessun imprevisto. Non ci hanno chiesto la carta di credito.
★★★★★
Local Guide December 1, 2022
Original
We rented a Fiat Panda there for a reasonable price. This family business is reputable and very nice. The young, very friendly lady at the counter speaks excellent German including irony Clearly 5 stars and I would rent there again. When we dropped it off we met a couple who always rent there
Translation
Wir hatten dort zum gunstigen Preis Fiat Panda gemietet. Dieses Familien Unternehmen ist serios und sehr nett. Die junge sehr freundliche Dame am Schalter spricht dazu hervorragend Deutsch inklusiv Ironie Klar 5 Sterne und ich wurde dort wieder leihen. Bei Abgabe trafen wir ein Parchen, dass immer dort mietet
3 helpful

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