1rentacar in Marbella

3.4
★★★☆☆
(69 reviews)

Working Hours

Monday 9 AM-7:30 PM
Tuesday 9 AM-7:30 PM
Wednesday 9 AM-7:30 PM
Thursday 9 AM-7:30 PM
Friday 9 AM-7:30 PM
Saturday 9 AM-2 PM
Sunday Closed

Location

Business Features

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Contact Information

+34 952 00 20 89 1rentacar.com

Address

Estacion de Servicio Galp-Rodeito s/n

29660 Marbella

Plus Code: F2PM+M9 Marbella, Spain

Photo Gallery

Featured

Featured

By owner

By owner

Exterior

Exterior

Street View & 360deg

Street View & 360deg

3.4
★★★☆☆
69 reviews

Rating Distribution

5 stars
36 (52.2%)
4 stars
6 (8.7%)
3 stars
1 (1.4%)
2 stars
1 (1.4%)
1 star
25 (36.2%)

Most Mentioned

price 18 deposit 8 insurance 8 money 4 april 3 stars 3 phone 3 halloween 2 stress 2 SCAMMERS 2
Featured Review
★★★★★
July 27, 2024
Original

personal and swift communication, preferably via WhatsApp. perfect if you want a smooth rental and a smaller car that still will get you around. very good flexible pricing if you explain what you are looking for. way better price here than at the airport. we rented a Mazda 2, manual, for almost two weeks, better price than one week at other larger companys. always buy the insurance if you ask me. most damage is probably not done by you due to the nature of the traffic itself.

Featured Review
July 3, 2024
Original

I do not recommend. The company did not give us the deposit even though when we returned the car they said it was ok. After the company stole our money, they do not respond and do not answer the phone.

1 found this helpful
Featured Review
★★★★★
May 12, 2024
Original

I rented a car for two days for two excursions around Marbella. The staff was very nice and helpful. Upon return, damage was noticed on the left bumper. I was so ashamed that I hadn't seen it myself. Explained to the staff that it must have happened in the parking garage in Ronda and apologized that I didn't see it and reported it immediately. They said no problem, it could happen. They said they would check how much it would cost and that they would probably refund the difference from the deposit I paid. They got back to me after three days and said that the damage was just a few scratches that they could polish out and that there were already other scratches on the bumper from before, so they refunded the full deposit. What a service! I am very grateful for their treatment! I highly recommend 1rentacar to anyone looking to rent a car in the Marbella area.

1 found this helpful
Featured Review
October 27, 2023
Original

SCAMMERS ALERT !! Alex is the biggest scammer of this company. Rented a car for almost 3 weeks. Wanted my deposit back at the end. Already waiting for 3 weeks and today I found out that this big time idiot (Alex) send my money to the wrong account. When confronting him he says it's my problem and that I should contact the bank . And then he starts screaming through the phone and hangs up. He acts like a tough guy on the phone but when you see him in real life he looks like a homeless junkie. DONT RENT HERE! THEY ARE SCAMMERS.

Review photo
1 found this helpful
Featured Review
★★★★★
October 3, 2023
Original

Had my concerns after reading previous reviews, but none came true. Prompt and friendly, everything worked as it was supposed to and we could return the car at our convenience by dropping the key through a window for this purpose. Guarantee came back without any issues. Whatever issues this company seemed to have in the past, it does not seem to be the case anymore.

Featured Review
July 17, 2022
Original

Avoid this scamming little hut. This is not a proper business. The owner is braindamaged and uses normal spanish bad behaviour with extorting money. The lovely owner Chris, still claims after one year that the spanish police have not closed the case, sometimes she claims she has not recieved money for the reperation from the insurance and sometimes she just claims the car is still damaged. We we're hit by a hit&run, police filed report and atated we were not to blame. The car was full insured and the deposit were on hold by Chris. She states that it will be returned as soon as possible. After a year, 1500eur missing and the owner blocks me on whatsapp eritong its not his fault. Big joke, unhonorable people without shame.

4 found this helpful
Featured Review
★★★★
April 27, 2022
Original

Had a good experience, saw some negative reviews before we got the car so was nervous but the car was fine and our deposit was returned automatically. I think they've had issues with their system in the past but this seems to be resolved. Very convenient and fast collection and drop off. Other companies make you walk to and find a shuttle bus, then to wait for a longer time at an office but with this company you use the videos they send over Whatsapp and walk to express carpark pillar 14. Very handy.

1 found this helpful
Featured Review
May 17, 2021
Original

DONT WASTE YOUR TIME. SCAM. If I could give this company 0 stars I would. We booked a car for our holidays and also called them a couple of days before to confirm the booking was all ok to which they said it was. We drove one hour to go pick the car up. Once there, the woman called Christina (if I can remember well) told us that the car wasn't available. She then proposed us another car but we had to pay nearly double. She had given our car that we had reserved to another person and had no valid reason as to why she had done this. She was very rude, didn't listen and didn't care. The whole experience was a nightmare and I would definitely not recommend it.

5 found this helpful
Local Guide June 1, 2024
Original
I put one star because you cant not put any. It is unfortunate that they have lost a client but forcing you to leave all the digits of your card and the expiration date, without giving more alternatives, seems like a literal scam to me. I dont recommend it and I hope they improve.
1 helpful
★★★★★
Local Guide January 1, 2024
Original
Very good experience ! Friendly welcome and car was perfect. Many thanks !
★★★★★
Local Guide January 1, 2024
Original
Very helpful staff snd were great when I had to request a last minute change of car. Will use again. Thanks.
★★★★
December 1, 2023
Original
I rented a 7-seater Kia Santero from 1rentacar in San Pedro de Alcantara and I wont hide from you that I was a little stressed after reading the negative comments. The rental went very well. Mr Ricardo explained the different stages of the rental to us. The deposit of 400 euros was debited from our account and then recredited two days after the vehicle was returned. The vehicle was very good. The only downside is that the small dents and scratches that we noted with the manager before picking up the vehicle were not reported on the rental contract. This is why I give it 4 stars. I think that when things go well we dont necessarily post a comment but when things go badly we dont hesitate to post one. Thanks to Mr Ricardo.
Translation
Jai loue une Kia Santero 7 places chez 1rentacar de San Pedro de Alcantara et je ne vous cache pas que jetais un peu stresse apres avoir lu les commentaires negatifs. La location cest tres bien passe. Mr Ricardo nous a bien explique les differentes etapes de la location. La caution de 400 euros a bien ete debitee de notre compte puis recreditee deux jours apres la restitution du vehicule. Le vehicule etait tres bien. Le seul petit bemol est que les petites bosses et rayures que lon a pu constater avec le gerant avant la prise du vehicule naient pas ete signalees sur le contrat de location. Cest pour cela que je mets 4 etoiles. Je pense que quand cela se passe bien on ne met pas forcement de commentaire mais quand ca se passe mal on nhesite pas a en mettre un. Merci a Mr Ricardo.
★★★★★
December 1, 2023
Original
Great experience with this car rental company. Mr Ricardo who welcomed us warmly took care of us and reassured us following the negative reviews we read. The rental of the Kia Picanto we took was not very expensive for three days and served its purpose well. The deposit was returned to us as Mr Ricardo had predicted. I highly recommend this rental company, see you soon
Translation
Superbe experience avec ce loueur de voiture. Mr Ricardo qui nous a accueilli chaleureusement nous a pris en charge et rassures suite aux avis negatifs que nous avons lu. La location de la Kia Picanto que nous avons prise n etait pas tres chere pour trois jours et a bien rempli son role. La caution nous a ete rendu comme nous l avait predit Mr Ricardo. Je recommande vivement ce loueur, a bientot
★★★★★
December 1, 2023
Original
Sin duda, volvere a alquilar con ellos en el futuro. Mi experiencia con esta empresa de alquiler de vehiculos en Marbella fue excepcional en todos los aspectos. El proceso de reserva fue facil, el personal fue amable y servicial, y el coche que alquile estaba en excelentes condiciones. Ademas, ofrecieron tarifas competitivas y un servicio al cliente de primer nivel.
★★★★★
Local Guide December 1, 2023
Original
★★★★★
December 1, 2023
Original
Rented a neat Smart Convertible and received excellent help from Alex. Good service and much cheaper in price than other rental companies in the area! Absolutely recommended!
Translation
Keurige Smart Cabrio gehuurd en hierbij uitstekend geholpen door Alex. Goede service en qua prijs veel voordeliger dan andere verhuurders in de omgeving! Absolute aanrader!
★★★★★
December 1, 2023
Original
I now have someone to always count on for my company after years of changes, incredible prices, incredible management that they did for me as a client. They brought me to the car to Malaga to go with him to Marbella. I 100% recommend them
Translation
Ya tengo para mi empresa con quien contar siempre tras anos de cambios, increibles precios, increible gestion que me hicieron como cliente. Me trajeron hasta el coche a Malaga para irme con el a Marbella. 100% los recomiendo
★★★★★
December 1, 2023
Original
1 RENTACAR MARBELLA, Incredible management and great team. They have an incredible fleet of cars, very reasonable prices compared to other companies in Marbella. 10/10
Translation
1 RENTACAR MARBELLA,Increible gestion y gran equipo. Tienen una flota de coches increibles, precios muy razonables comparando a otras companias de Marbella. 10/10
★★★★★
December 1, 2023
Original
I rented a car for the entire summer, I had to extend it and it cost me the same price it had from the day I booked. Incredible customer service they have, I am very grateful to Ricardo for helping me during my vacation here. Thank you!!!
Translation
Alquile un coche para todo el verano, tuve que ampliarlo y me costo al mismo precio que tenia desde el dia que reserve. Increible atencion al cliente que tienen, estoy muy agredecido con Ricardo por haberme ayudado durantes mis vacaciones aqui. Gracias!!!
★★★★★
December 1, 2023
Original
Very good cars and at very good prices, the rental is very fast and they take care of explaining everything to you!!
Translation
Autos muy buenos y a muy buen precios, la renta es muy rapida y ellos se ocupan de explicarte todo!!
★★★★
December 1, 2023
Original
Very good cars, they have never let me down. I will be with them next summer again.
Translation
Muy buenos coches, nunca me han defraudado. Estare con ellos el proximo verano otra vez.
1 helpful
December 1, 2023
Original
They are scoundrels, we missed a flight due to their malpractice, and on top of that they penalized us. To make matters worse, the bad comments about this disastrous company are deleted after 2 days, I would definitely not repeat it again.
Translation
Son unos sinverguenzas perdimos un vuelo debido a su mala praxis, y encima nos penalizaron. Para mas inri los malos comentarios sobre esta nefasta empresa son borrados a los 2 dias, no volveria a repetir sin duda
★★★★★
December 1, 2023
Original
I cant say enough good things about 1RentACar. Their process was easy, and they had a great selection of cars. I will surely repeat as a client.
Translation
No puedo decir suficientes cosas buenas sobre 1RentACar. Su proceso fue sencillo, y tenian una gran seleccion de coches. Seguro que repetire como cliente.
★★★★★
December 1, 2023
Original
Good experience, choosing the car was easy and, above all, the paperwork was very quick.
Translation
Buena experiencia, ha sido facil la eleccion del coche y sobretodo muy rapido el papeleo.
★★★★★
December 1, 2023
Original
Marbella is a gem, and 1RentACars service makes it shine even more. Excellent customer service and impeccable cars.
Translation
Marbella es una joya, y el servicio de 1RentACar la hace brillar aun mas. Excelente servicio al cliente y coches impecables.
★★★★★
December 1, 2023
Original
My trip to Marbella was much better by renting a car with 1RentACar. The booking process was easy, and the car was in fantastic shape.
Translation
Mi viaje a Marbella fue mucho mejor al alquilar un coche con 1RentACar. El proceso de reserva fue facil, y el coche estaba en una forma fantastica.
★★★★★
December 1, 2023
Original
Fast, efficient and worthy of a 5 star review. Good service
Translation
Rapido, eficiente y merecedor de un comentario de 5 estrellas. Buen servicio
★★★★★
December 1, 2023
Original
I couldnt have asked for a better experience with 1RentACar in Marbella. Easy reservation, clean cars, and an overall TOP experience!
Translation
No podria haber pedido una experiencia mejor con 1RentACar en Marbella. !Facil reserva, coches limpios, y una experiencia en general TOP!
★★★★★
December 1, 2023
Original
My experience in Marbella was impeccable. Easy booking, helpful staff and a clean, comfortable car.
Translation
Mi experiencia en Marbella fue impecable. Facil reserva, personal servicial y un coche limpio y comodo.
★★★★★
December 1, 2023
Original
They made my trip to Marbella stress free. The car was in perfect condition and the entire process was quick and efficient.
Translation
Hicieron que mi viaje a Marbella fuera, libre de estres. El coche estaba en perfectas condiciones y todo el proceso fue rapido y eficiente.
★★★★★
December 1, 2023
Original
When the car arrived it was already prepared, the staff was very friendly, helpful and the process was comfortable.
Translation
Cuando llegue el coche ya estaba preparado, el personal de lo mas amable, servicial y el proceso comodo
★★★★★
December 1, 2023
Original
The most reliable car rental company in the area at Malaga airport, professionals and with high quality cars in good condition.
Translation
La empresa de alquiler de coches mas fiable de la zona en el aeropuerto de Malaga, profesionales y con coches de gran calidad y en buen esstado.
★★★★★
December 1, 2023
Original
Cars in good condition, clean and several ranges to choose from, renting with them is super simple.
Translation
Coches en buenas condiciones, limpios y varias gamas para elegir, alquilar con ellos es super sencillo.
★★★★
December 1, 2023
Original
I was with them this Halloween, Im a little late to post my review. But it is honestly worth expressing that this company is TOP. Very good cars and the service is exactly what the website says. I hope to return to Marbella to drive here again!
Translation
Estuve con ellos este halloween, llego un poco tarde a poner mi resena. Pero sinceremante vale la pena expresar que esta compania es TOP. Muy buenos coches y el servicio es exacto a lo que dice la pagina web. Espero volver a Marbella para conducir por aqui otra vez!
December 1, 2022
Original
★★★★★
December 1, 2022
Original
Great experience, really easy to arrange the car, collection and delivery at apartment. Chris was brilliant answered any queries we had. I would definitely recommend and deposit was returned straight away

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