Prima Rent a Car & Bike Malaga Center in Malaga

4.0
★★★★☆
(146 reviews)

Somos una empresa de alquiler de vehiculos en la Costa del Sol - Malaga con mas de 20 anos de experiencia. Nuestra norma es ser diferentes con el mejor servicio personalizado para nuestros clientes, ofreciendo vehiculos nuevos y precios competitivos sin costes ocultos, con una amplia gama de los ultimos modelos, mantenidos y en perfecto estado. With over 20 years of experience, we are a car hire company on the Costa del Sol - Malaga. Our standard is to be different with the best personal service for our customers, offering new vehicles and competitive prices with no hidden costs, with a wide range of the latest models, maintained and in perfect condition.

Working Hours

Monday 9 AM-7 PM
Tuesday 9 AM-7 PM
Wednesday 9 AM-7 PM
Thursday 9 AM-7 PM
Friday 9 AM-7 PM
Saturday 9 AM-7 PM
Sunday 9 AM-7 PM

Location

Business Features

From the business
  • Identifies as women-owned
Accessibility
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Crowd
  • LGBTQ+ friendly
  • Transgender safe space
Parking
  • Paid multi-storey car park

Contact Information

+34 952 31 09 75 rentacarprima.com

Address

C/ Trinidad Grund, 5

29001 Malaga

Plus Code: PH8H+WG Malaga, Spain

Photo Gallery

Featured

Featured

Exterior

Exterior

By owner

By owner

Street View & 360deg

Street View & 360deg

4.0
★★★★☆
146 reviews

Rating Distribution

5 stars
99 (67.8%)
4 stars
11 (7.5%)
3 stars
4 (2.7%)
2 stars
4 (2.7%)
1 star
28 (19.2%)

Most Mentioned

price 15 deposit 7 airport 5 fiat panda 4 warranty 2 scooter 2 the rental 2 disappointment 2 chain 2 debit card 2
Featured Review
★★★★★
November 14, 2024
Original

Thank you Prima Rent a Car, we had a wonderful time when we were in Malaga. Thanks to you we discovered Marbella, Gibraltar and Ronda.

Featured Review
★★★★★
September 22, 2024
Original

We rented a car. The people were very friendly and the car was good. They are very reliable. In the past I had some bad experiences with other rental companies, but at this company I would certainly rent again.

Featured Review
★★★★★
September 22, 2024
Original

We had a very positive experience booking a car hire from Prima Rent a Car & Bike based in Malaga's city centre. As the car was located in a car park only a few minutes walk from their offices (as well as close to where we were staying) it was very convenient and overall it was very straightforward to arrange a car rental through them. The company representatives we dealt with were very friendly and helpful which was greatly appreciated. We would easily hire from them again if we were to return to Malaga.

Featured Review
★★★★★
April 20, 2024
Original

Rented a car for one day. Everything was good. Deposit returned on the card as it should have been. Other places we checked out requires a credit card this place allowed me to rent with debit card which a huge plus.

Featured Review
September 13, 2023
Original

Hier elektrische fietsen gereserveerd. Bleken bij ophalen totaal niet in orde te zijn, 9en in slechte staat : zadel niet laag genoeg te krijgen, batterij slechts 50% geladen, ketting versleten, speling op balhoofd, enz...En bovenop een contactpersoon die totaal niet technisch aangelegd was en niks afwist van fietsen. Hier moet je niet zijn voor elektrische fietsen. Aanvulling op 15/9/2023 - reactie op het antwoord van deze firma : Dear sir,ms, Your reaction only confirms that your employee has no knowledge of the technical part of a bike. And i don't blame him for that. Not at all. That's not his fault. We never had problems with him. The problem is how your company works. The size of the woman was certainly not the problem !! She is 1m65. Nothing abnormal. And the size of the bike was 100% correct. ---> The problem was the size of the saddle-bar !!!!! This was far to long. At it's lowest point, it was still reaching more than 25 cm above the frame. THAT'S NOT NORMAL !!! I work on bikes for more than 25 years, and believe me, that is not correct !! And your employee did no have the right tools to correct that. AGAIN NOT HIS FAULT ! On another bike the chain was not tightened anymore and worn out. I'm experianced enough to recognize that. The next bike 'the headset was loose' and the battery was only charged for 50%. Please dont tell me that it was all our fault. Where are your so-called bike specialists ? For our concern you only need to rent bikes that are 100% OK. Especially when you ask the highest price in the area. This was certainly not the case !!! Kind regards, Stefaan

Featured Review
May 9, 2023
Original

Do NOT rent a car from these people. They will STEAL your deposit. I rented a car from them for three weeks. (They made a lot of money on that rental.) When I arrived to drop off the car at the airport, no one from the company was there to verify the condition of the car. I sent them a text, indicating the car was returned and asked them to return the deposit. Immediately, they said the car needed to be cleaned, but there was no damage. I sent them 4 messages asking for the deposit back. They didn't respond. Finally, 2 weeks later, they sent me pictures of damage that was not there when I dropped off the car - damage that would have been visible on their first inspection 2 weeks ago. They did not respond when I told them that this damage was not there when I returned the car. Crooks! Do NOT rent from them!

5 found this helpful
Featured Review
★★★★★
March 16, 2023
Original

Very easy paperwork and trustworthy people. We took a Fiat Panda for a day. The car was very clean and there was no hussle at the drop off. We took the car back woth the same amount of fuel and got our 400 euro deposit back the next day.

Featured Review
★★★★
February 28, 2023
Original

Good place for renting bikes but not cars. The staff are so friendly and nice. It is close to Malaga Centro. The price is a little higher than other known rental places. They only allow 250 km so be prepared if you want to travel for long distances around Andalusia. Overall I recommend the place to rent bikes only.

Review photo
Review photo
1 found this helpful
November 17, 2024
Original
I delivered the car in perfect condition, after 20 days I was charged 320 euros for an alleged damage. Do not approach this rental
Translation
Ho consegnato la macchina in perfette condizioni, dopo 20 giorni mi addebitato 320 euro per un presunto danno. Non avvicinatevi a questo noleggio
★★★★★
November 1, 2024
Original
My rating of this company is excellent. The entire process from online reservation to delivery of the car has been perfect. The treatment of the staff, especially by Sofia and Ana Maria, stood out for their professionalism, speed, kindness and a friendly and friendly treatment. On my next stay in Malaga I will definitely rent a car again at Prima Rent-a-car. I recommend it 100%
Translation
Mi valoracion a esta empresa es excelente. Todo el proceso desde la reserva online hasta la entrega del coche ha sido perfecto. El trato del personal, sobre todo por parte de Sofia y Ana Maria destacaba por profesionalidad, rapidez, amabilidad y un trato simpatico y amicable. En mi proxima estancia en Malaga seguro que vuelvo a alquilar un coche en Prima Rent-a-car. Lo recomiendo al 100%
October 1, 2024
Original
September 5th, 2024: two e-scooters of inferior quality (bad brakes, scrap battery) and poor customer service. Too expensive for that.
Translation
05.09.2024: zwei E-Scooter minderwertig (schlechte Bremse, Akku Schrott) und Kundenservice schlecht. Dafur zu teuer.
September 1, 2024
Original
Wouldn t recommend .
★★★★★
September 1, 2024
Original
Rental at a good price and fast. Lots of help and clear explanations from the women in the store. Perfect bicycles for Malaga. Thank you and see you soon!
★★
August 1, 2024
Original
Warning: dont believe everything that is said!! Renting the bikes was easy. However, we were disappointed when we returned the bikes: We rented our bikes at 2 p.m. for 4 hours, i.e. until 6 p.m., and also paid the fee in advance. We were told that if we came back a little later, i.e. until shortly before 7 p.m. everything would be ok. But when we returned the bikes at 6:40 p.m., we had to pay the full daily rate! Its a shame that we were disappointed with this company!
Translation
Achtung: nicht alles glauben, was gesagt wird !! Das Ausleihen der Fahrrader war unkompliziert. Jedoch wurden wir beim Zuruckgeben der Fahrrader enttauscht: Wir liehen unsere Fahrrader um 14 Uhr aus fur 4 Stunden , also an sich bis 18 Uhr und zahlten dafur auch im Voraus die Gebuhr. Uns wurde dabei gesagt, wenn wir etwas spater zuruckkommen, also bis kurz vor 19 Uhr ist alles ok. Aber als wir die Fahrrader 18.40 Uhr zuruckgaben, mussten wir den vollen Tagessatz nachzahlen! Schade, dass wir somit enttauscht wurden von diesem Unternehmen!
★★★★★
Local Guide August 1, 2024
Original
Cool. Helpful ladies. Everything is clear and transparent.
Translation
Super. Pomocne panie. Wszytko klarownie i przejrzy cie.
★★★★★
July 1, 2024
Original
Courtesy and professionalism. The guys at the counter were super nice. Advised
Translation
Cortesia e professionalita. I ragazzi allo sportello sono stati carinissimi. Consigliato
★★★★★
Local Guide July 1, 2024
Original
Good service and excellent engines. Rented twice. Not too expensive
Translation
Goede service en prima motors. 2x gehuurd. Niet te duur
★★★★★
April 1, 2024
Original
The best rental centers in Malaga. Cheap, super reliable and super friendly. This is the second time we rent a car and bicycles here. Top place
Translation
De beste verhuurcentra van Malaga. Goedkoop, super betrouwbaar en super vriendelijk. Dit is tweede keer dat wij hier auto en fietsen huren. Top plaats
★★★★★
April 1, 2024
Original
Really good treatment and completely fair prices without having to read the fine print
Translation
Rigtig god behandling og helt igennem fair priser uden, at behove at laese det med smat
★★
February 1, 2024
Original
They keep the deposit very long and do not follow-up on requests te give it back.
1 helpful
December 1, 2023
Original
Not maintained at all, even worn out bikes that have not been maintained for a year. Shop staff are salespeople who can read your visa card but know even less about cycling than I do. And thats not much. The tools available in their shop are of the same pitiful quality.
Translation
Totaal niet onderhouden, zelfs versleten fietsen die al een jaar geen onderhoud meer hebben gehad. Winkel personeel zijn verkopers die wel je visakaart kunnen inlezen maar nog minder verstand hebben van fietsen dan ik. En dat is niet veel. Het beschikbare gereedschap in hun shop is van dezelfde lamentabele kwaliteit.
★★★★★
December 1, 2023
Original
Everything great!! We rented a Seat Arona at the airport for a week, everything went great and the guy was very kind when explaining everything to us. The franchise money arrived to us in two days. We will rent again
Translation
Todo genial!! Alquilamos un Seat Arona en el aeropuerto por una semana, todo nos salio genial y el chico muy amable al explicarnos todo. El dinero de la franquicia nos llego en dos dias. Volveremos a alquilar
★★★★★
December 1, 2023
Original
Very good service! I am delighted that I rented an electric bicycle and it was my best decision to get around Malaga. I came to the conclusion that I would opt for that thanks to the staff who were at the counter at that time, who cater to the real measure of your needs.
Translation
Muy buen servicio! Estoy encantado alquile una bicicleta electrica y fue mi mejor decision para moverme por malaga, llegue a la conclusion de que me decantaria por eso gracias al personal que se encontraba en el mostrador en aquel momento, que atiende a la medida real de tus necesidades.
★★★★★
December 1, 2023
Original
Rented bikes for the day, great friendly service and uncomplicated process with no hidden additional fees or high deposit required. Bikes were in good condition and well maintained.
December 1, 2023
Original
This bike rental deserves a cold shower. A flat tire along the way and they just left me to my fate. They had me call an expensive taxi to take me and the bike back to the rental. Reimbursement was not an issue Very poor service Primarent!!!
★★★★★
December 1, 2023
Original
We rented a car in the center of Malaga last week, the woman at the counter is lovely. Thank you very much, we will repeat on our next visit :)
Translation
alquilamos un coche en el centro de malaga la semana pasada, la mujer del mostrador es un encanto. muchas gracias, repetiremos en nuestra proxima visita :)
★★★★★
December 1, 2023
Original
Helpful staff, car in good condition. No problems, I recommend.
Translation
Ochotny personal, auto v dobrom stave. iadne problemy, odporu am.

Similar Car Rentals in Malaga