Europcar Malaga Aeropuerto in Malaga

4.3
★★★★☆
(1588 reviews)

Bienvenido a Europcar Malaga, agencia de alquiler de coches. Nuestra oferta diaria incluye una atencion inmejorable, vehiculos nuevos y precios competitivos. Tanto si deseas alquilar un coche por trabajo o por placer como si necesitas un coche (urbano, familiar o de lujo), una furgoneta o un camion, Europcar tiene el vehiculo de alquiler perfecto para ti. Alquilar un coche o una furgoneta es ahora mas sencillo que nunca, gracias al sistema de reserva online disponible en nuestra web o en nuestra app. Recoger y dejar tu vehiculo nunca habia sido tan facil. !Que disfrutes del viaje!

Working Hours

Monday 7 AM-11 PM
Tuesday 7 AM-11 PM
Wednesday 7 AM-11 PM
Thursday 7 AM-11 PM
Friday 7 AM-11 PM
Saturday 7 AM-11 PM
Sunday 7 AM-11 PM

Location

Business Features

From the business
  • Identifies as women-owned
Service options
  • On-site services
Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet

Contact Information

+34 911 50 50 00 europcar.es

Address

Av. del Comandante Garcia Morato, S.n

29004 Malaga

Plus Code: MGG5+HX Malaga, Spain

Photo Gallery

Featured

Featured

Inside

Inside

Videos

Videos

Latest

Latest

Exterior

Exterior

Street View & 360deg

Street View & 360deg

4.3
★★★★☆
1588 reviews

Rating Distribution

5 stars
1118 (70.4%)
4 stars
212 (13.4%)
3 stars
48 (3.0%)
2 stars
21 (1.3%)
1 star
189 (11.9%)

Most Mentioned

scammers 25 upsell 16 sales 16 queue 8 levy 8 electric car 7 discussion 7 return 7 internet meme 6 upgrade 6
Featured Review
November 23, 2024
Original

I was grateful to the one male employee who went to find his female colleagues who were hiding away from customers at pick up. Only his counter was in operation as the queue built up. They'd seen us but preferred to stay in the office at the back. Car collection is the farthest away of all onsite car rental companies. My car had flat tyres. They obviously don't check air pressure. Be advised that Europcar return is on a level lower than all the others in the largely deserted and poorly lit level -2. There is no indication of this until you unpack all your things and go to the office on level -1.

Featured Review
November 14, 2024
Original

Extremely long wait - they are only able to process one customer every ~15 minutes or so - took us nearly 2 hours to get to the counter. Most of the other rental terminals were moving much faster - look to Sixt, Avis, Budget - all seemed much better options in Malaga Airport. The 1st time with Europcar and would be the last time in Malaga.

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Featured Review
★★★★★
November 9, 2024
Original

The car was new and good. The only thing I did not enjoy was the cleanliness of the windows from inside (it was kinda hard to see through when the sun was out).

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Featured Review
★★★★★
October 6, 2024
Original

Everything was as expected, fast and friendly service, no any problems or difficulties. Only one note, car windows were clened with wrong chemical and all windows were unclear from inside, what make difficult driving in the direct sunlight.

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Featured Review
★★★★★
September 28, 2024
Original

Very friendly service when collecting the car. Car was new and clean. Car drop off fast and simple. Overall great!

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Featured Review
★★★★★
August 27, 2024
Original

Definitely recommend Europacar. The staff were really nice and helpful. The process of picking up the car and dropping it off was very simple and easy. I would definitely rent a car with them again!

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Featured Review
August 3, 2024
Original

Extremely long wait - they are only able to process one customer every ~15 minutes or so - took us 75 minutes to get to the counter. Most of the other rental terminals were moving much faster - look to Sixt, Avis, Budget - all seemed much better options in Malaga Airport.

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2 found this helpful
Featured Review
★★★★★
July 1, 2024
Original

Possibly the best rental experience I've had in forty years of travelling. The facilitator at the Europcar counter showed me how to log in and select a queue position and was polite, helpful and professional. Your customer representative, Sukeina, was a delight. Courteous, friendly, good-humoured and efficient and she didn't apply hard-sell techniques when offering additional insurance cover (I had my own arranged through a broker). The vehicle she allocated me was almost brand-new and was absolutely immaculate. Returning the vehicle was simplicity itself, with a polite and friendly rep checking me in and confirming instantly that there was no damage and that the fuel tank was full. All in all a very impressive experience. Please extend my thanks to your team.

★★★★★
December 1, 2024
Original
Excellent service in the office, impeccable and modern vehicle. Good quality-price ratio. Simple and fast return in another city. Everything very good
Translation
Excelente la atencion en la oficina, vehiculo impecable y moderno. Buena relacion precio calidad. Devolucion simple y rapida en otra ciudad. Todo muy bien
November 30, 2024
Original
I feel pretty ripped off. Despite registering for a short trip to Portugal with a rental car, an extra foreign flat rate was subsequently charged for 7 days and you cant do anything from home It borders on fraud
★★★★★
Local Guide November 28, 2024
Original
★★★★
Local Guide November 28, 2024
Original
My experience was good, both at collection and delivery. However, BEWARE of the car collection time: you have 59 minutes to collect it after the booking time, after which the reservation is no longer considered valid. You must therefore calculate the flight times carefully and hope that it does not delay too much
★★★★★
November 27, 2024
Original
Very perfect service.
Translation
Sehr perfektes Service.
★★★★★
November 26, 2024
Original
★★★
November 26, 2024
Original
Car had very long list of damages recorded and pickup location was a long walk to a dark multistory carpark, where it was impossible to verify all damage was noted.
★★★★★
Local Guide November 25, 2024
Original
We ve had very good experiences with Europcar. The service was very good. We really liked the car, a little Renault Clio hybrid which sipped gas. Overall very pleased.
★★★★★
Local Guide November 24, 2024
Original
EUropcar is convenient because it is within the airports and the pick-up is nearby. The attention received both at counters and car delivery, always friendly and professional. And the car is always the one selected or better, and also very new. 100% recommended
Translation
EUropcar es comoda por estar dentro de los aeropuertos y la recogida cerca. La atencion recibida tanto en mostradores como entrega coche, siempre amable y profesional. Y el coche, siempre es el seleccionado o mejor, y ademas muy nuevos. recomendable 100%
★★★★★
Local Guide November 24, 2024
Original
★★★★★
November 24, 2024
Original
November 24, 2024
Original
Super uncomfortable. From where they assist you with your reservation to the parking lot, it is better to go by scooter. 10 counters but only two in operation so the wait is very long. If priority clients arrive, logically they are served first, so from being third to be served, you can become fifth in a minute. And it repeats itself And, about data protection? Is it necessary for them to put your name on the screens? Cant it be a combination of a letter and a number as happens in other administrations? Regarding the return, you have to go to at least two at the end of the day... In short, a disaster for which the employees are not to blame and they have to swallow toads due to the continuous and well-founded complaints from customers. Never again, at least in this location.
Translation
Super incomodo. De donde te atienden con tu reserva hasta el parking, mejor ir en patinete. 10 mostradores pero solo dos en funcionamiento por lo que la espera es muchisima. Si llegan clientes prioritarios, logicamente los atienden antes por lo que de estar tercero para ser atendido, puedes pasar a ser quinto en un mn. Y se repite Y, ?sobre la proteccion de datos? ?Es necesario que pongan tu nombre en las pantallas?? No puede ser la combinacion de una letra y un numero como ocurre en otras administraciones? Sobre la devolucion hay que ir a la menos dos al fin del todo En fin, un desastre del que los empleados no tienen culpa y tienen que tragar sapos por las quejas continuas y fundadas de los clientes. Nunca mas, al menos en esta ubicacion.
★★★★
November 24, 2024
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★★★★
November 24, 2024
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★★★★★
November 24, 2024
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★★★★★
Local Guide November 24, 2024
Original
Fast, friendly and hassle-free service
Translation
Schneller, freundlicher und problemloser Service
★★★★
November 24, 2024
Original
★★★★★
Local Guide November 24, 2024
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★★★★
November 24, 2024
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★★★★
November 24, 2024
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★★★★★
November 17, 2024
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★★★★
November 17, 2024
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★★★★★
November 17, 2024
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★★★
November 17, 2024
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★★★★★
Local Guide November 17, 2024
Original
November 17, 2024
Original
I reserved a car with Europacar for my trip to Malaga in October and made a contract online. When we wanted to pick up the car at the airport on October 11th, 2024, I was told that my credit card would be debited for a deposit of 400. I also signed. What I signed was in Spanish, which I had no knowledge of. On October 19, 2024 I received an email from Europcar. Attached was an invoice for 412.87, which was charged to a credit card. After my complaint, I was sent a letter saying that I had supposedly taken out comprehensive insurance. And the signed note in Spanish was not for a deposit, but for new insurance. Although I paid the reserved amount of 278 euros before my trip, they only wanted to use my credit card as a deposit, not for new insurance. I assumed it was a pickup protocol. If I had known that this was a new insurance contract, I would never have signed it. Please note that I believe this is a scam. The answer from Europacar from Hamburg is, If I have a complaint, I have to take legal action against Europacar in Spain.
Translation
Ich habe im Monat Oktober fur meine Reise nach Malaga bei Europacar einen Wagen reserviert und online einen Vertag abgeschlossen. Als wir am 11.10.2024 am Flughafen das Auto abholen wollten, wurde mir gesagt , wegen Kaution soll meine Kreditkarte in Hohe von 400 blasstet werden. Ich habe auch unterschrieben. Was ich unterschreiben habe , war auf spanische Sprache, die ich keine Kenntnisse von der hatte. Am 19. 10.2024 habe ich ein Email von Europcar bekommen . Im Anhang war eine Rechnung in Hohe 412,87, die von Kreditkarte gebucht wird. Nach meiner Beschwerde wurde mir ein Schreiben gesendet, dass ich angeblich eine Vollkaskoversichern da abgeschlossen .und die unterschriebene Zettel auf Spanische Sprache war nicht fur Kaution, sonder fur neue Versicherung . Obwohl ich den reservierten Betrag in Hohe von 278 Euro vor meiner Reise bezahlt habe , Sie wollten meine Kreditkarte lediglich als Kaution nutzen, nicht fur eine neue Versicherung. Ich war der Annahme, dass es sich um ein Abholprotokoll handelte. Hatte ich gewusst, dass es sich um einen neuen Versicherungsvertrag handelt, hatte ich ihn niemals unterschrieben. Bitte beachten Sie, dass es sich hier meiner Ansicht nach um Betrug handelt. Die Antwort von Europacar aus Hamburg lautet , ,, wenn ich Beschwerde habe , muss ich in Spanien gegen Europacar juristisch vorgehen.
★★★★★
November 17, 2024
Original
★★★★★
November 17, 2024
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★★★★
November 17, 2024
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★★★★★
November 17, 2024
Original
Costumer Service agent was very helpful !! I recommend her to a promotion
Local Guide November 17, 2024
Original
Bullshit. They refused to rent the car according to the carrentals.com contract under which we rented the car from them. They started demanding up to 4,000 excees both for damage and theft instead of 1,400. We refused to deal with them and rented from others. Such a waste of time in late evening. First and last time we dealt with this company.
★★★★★
November 17, 2024
Original
★★★★★
November 17, 2024
Original
Everything went perfectly, great car, pick up and return without problems and quickly. Gr etienne
Translation
Alles liep perfect , prima auto , ophalen en inleveren zonder problemen en snel . Gr etienne
★★★★★
November 17, 2024
Original
November 17, 2024
Original
Went on a business trip with my colleague and rented a car for 2 weeks and after returning it ~2 hours before the expected time, they recorded the return time after the gates were already closed and the plane was taxiing, just to appear as a late return.
★★★★★
November 17, 2024
Original
★★★★
November 17, 2024
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